Categories: HotelsMcLeanVirginia

Hilton Hotels & Resorts Headquarters & Corporate Office

Hilton Hotels & Resorts

About Hilton Hotels & Resorts

Hilton Hotels & Resorts is the flagship hotel brand of Hilton, one of the world’s largest hospitality companies. The Hilton brand traces its history to Conrad Hilton, who opened his first hotel in 1919. Over more than a century, Hilton has grown from a single hotel operation into a global hospitality organization serving travelers across a broad international hotel portfolio.

Today, Hilton Hotels & Resorts offers full-service accommodations for leisure travelers, business travelers, families, groups, and event guests. Hilton properties are located in major cities, business centers, resort destinations, airports, and other travel markets around the world. The brand is known for full-service lodging, meeting facilities, restaurants, fitness amenities, loyalty benefits, and hospitality services.

Hilton’s corporate headquarters are located at 7930 Jones Branch Drive in McLean, Virginia. Hilton’s current corporate information identifies this location as its Global Headquarters. Hilton currently operates a portfolio of 28 brands with more than 9,400 properties and nearly 1.4 million rooms across 144 countries and territories. The company also reports more than 500,000 team members worldwide.

Quick Information

Corporate Phone Number

+1 703-883-1000

Customer Service Number

+1 888-446-6677

Hilton also directs reservations and Hilton Honors customers to 1-888-4HONORS, along with its international customer-care numbers.

Corporate Office Address

Hilton
7930 Jones Branch Drive
McLean, VA 22102
United States

Headquarters Address

7930 Jones Branch Drive
McLean, Virginia 22102
United States

Hilton’s official corporate contact page identifies this location as its Global Headquarters.

Email

ir@hilton.com

This is Hilton’s publicly listed Investor Relations email. General hotel and reservation questions should normally be directed through Hilton’s customer-care and reservation channels rather than Investor Relations.

Industry

Hospitality / Hotels & Resorts / Travel

Founded / Established

1919

Number of Employees

500,000+ team members worldwide

Hilton’s current corporate materials describe a global workforce of more than 500,000 team members.

Number of Properties

9,400+ properties

Hilton’s current corporate profile reports more than 9,400 properties across 144 countries and territories.

Corporate Office Hours

Hilton does not publish a single universal visitor schedule for its Global Headquarters. Corporate visitors should contact the appropriate Hilton department before visiting.

Website

www.hilton.com

Investor Relations

Hilton Investor Relations
7930 Jones Branch Drive
McLean, VA 22102

Phone: +1 703-883-5476
Email: ir@hilton.com

Hilton is publicly traded on the New York Stock Exchange under the ticker HLT.

Careers Page

Hilton offers career opportunities across corporate offices, hotels, hospitality operations, technology, sales, marketing, finance, human resources, culinary operations, and other departments.

Hilton Hotels & Resorts Products & Services

Hilton Hotels & Resorts provides full-service hotel and resort accommodations supported by a broad range of hospitality services. The brand serves business and leisure travelers and offers accommodations in major cities, destinations, resorts, and other travel markets.

Hotel Accommodations

Hilton Hotels & Resorts provides rooms and suites for short-term and extended stays. Depending on the property, accommodations may include standard guestrooms, executive rooms, family rooms, accessible rooms, and premium suites.

Guests can search and reserve accommodations through Hilton’s official website, mobile application, reservation centers, and participating travel channels.

Luxury and Premium Suites

Many Hilton properties offer upgraded rooms and suites designed for travelers seeking additional space, amenities, or premium services.

Suites may include separate living areas, upgraded bathrooms, lounge access, enhanced views, work areas, and other property-specific benefits.

Business Travel

Hilton serves corporate and business travelers through hotels located near business districts, airports, convention centers, and major commercial destinations.

Many properties provide business centers, meeting rooms, high-speed internet, executive accommodations, workspaces, and other services designed for professional travelers.

Meetings & Events

Hilton hotels provide meeting and event facilities for corporate meetings, conferences, weddings, social gatherings, conventions, and other occasions.

Depending on the property, event services may include meeting rooms, ballrooms, audiovisual equipment, catering, event planning, and accommodation blocks.

Restaurants & Dining

Many Hilton Hotels & Resorts properties feature restaurants, bars, lounges, cafés, room service, and other dining options.

Food and beverage offerings vary by property and destination and may include breakfast, lunch, dinner, cocktails, specialty dining, and locally inspired cuisine.

Fitness Centers

Many Hilton properties provide fitness facilities for guests.

Amenities can include cardio equipment, strength-training equipment, free weights, exercise areas, and other wellness facilities depending on the hotel.

Swimming Pools

Many Hilton Hotels & Resorts locations feature indoor or outdoor swimming pools.

Resort properties may offer multiple pools, children’s pools, poolside services, cabanas, and other leisure amenities.

Spa & Wellness Services

Selected Hilton properties offer spa and wellness services.

These can include massages, facial treatments, body treatments, beauty services, relaxation areas, and wellness programs.

Hilton Honors

Hilton Honors is Hilton’s global loyalty program. Members can earn points through eligible stays and participating activities and use rewards toward eligible hotel stays and experiences.

Hilton currently reports more than 260 million Hilton Honors members who book directly with Hilton.

Hilton Honors App

The Hilton Honors mobile application allows customers to search for hotels, book stays, manage reservations, check in, access Digital Key features at participating properties, and check out through a mobile device.

Hilton continues to expand mobile features designed to make hotel stays more convenient.

Digital Key

Participating Hilton properties offer Digital Key functionality through the Hilton Honors app.

Eligible guests can use a compatible smartphone as a room key, reducing the need to collect a traditional physical key at the front desk.

Airport and Destination Hotels

Hilton operates hotels in numerous airport and destination markets.

These properties serve travelers who need convenient access to airports, transportation hubs, convention centers, business districts, attractions, and other destinations.

Resort Services

Hilton’s resort properties can provide vacation-focused services including pools, restaurants, recreation, beach access, spa services, children’s activities, fitness facilities, and destination experiences.

Services vary by individual property.

Accessible Accommodations

Hilton provides accessible rooms and accessibility features at participating properties.

Accessibility offerings can include accessible entrances, adapted guestrooms, visual or hearing features, and other accommodations depending on the property.

Hilton Hotels & Resorts Corporate Phone Numbers

Hilton Corporate Headquarters

+1 703-883-1000

This is Hilton’s official Global Headquarters telephone number.

Hilton Reservations & Customer Care

+1 888-446-6677

This number is listed in Hilton’s corporate legal/contact information for customer-related assistance.

Hilton Honors

+1 888-4HONORS

Hilton’s official corporate contact page directs Hilton Honors and reservation customers to this number.

Hilton Investor Relations

+1 703-883-5476

This number is used for Hilton Investor Relations and shareholder-related inquiries.

Hilton Media Relations

+1 703-883-5381

Hilton lists this telephone number for corporate communications and media inquiries.

Hilton Data Protection Office

+1 800-413-7470

Hilton lists this number for questions or concerns concerning its global privacy statement and data-protection matters.

Hilton Legal Contact

+1 888-446-6677

Hilton’s legal imprint lists this number for Hilton Domestic Operating Company Inc. and legal contact purposes.

How to Reach a Real Person at Hilton Hotels & Resorts

For a reservation, hotel stay, Hilton Honors account, or customer-service issue, the best starting point is Hilton’s reservations and customer-care system. Customers should have their reservation number, Hilton Honors account information, hotel name, travel dates, and details of the issue ready before contacting Hilton.

For corporate matters, the Global Headquarters can be contacted at +1 703-883-1000. However, corporate headquarters is not generally the best channel for routine hotel reservations or individual stay problems. Those issues are normally handled through Hilton customer care or the specific hotel involved.

For investor-related questions, use Hilton Investor Relations at +1 703-883-5476 or ir@hilton.com. Media inquiries should be directed to Hilton Corporate Communications rather than general customer support.

Hilton Hotels & Resorts Headquarters & Corporate Office Address

Hilton Global Headquarters

Hilton
7930 Jones Branch Drive
McLean, VA 22102
United States

Hilton’s official corporate contact page identifies this as its Global Headquarters.

Hilton Investor Relations Address

Hilton Investor Relations
7930 Jones Branch Drive
McLean, Virginia 22102
United States

Investor Relations uses the same McLean headquarters address.

Hilton Corporate Communications

Hilton Corporate Communications
7930 Jones Branch Drive
McLean, Virginia 22102
United States

Hilton lists this address for media inquiries.

Hilton Data Protection Office

Attn: Hilton Data Protection Office
7930 Jones Branch Drive
McLean, VA 22102
United States

Hilton identifies this address for data-protection questions and concerns.

How to File a Complaint Against Hilton Hotels & Resorts

Step 1: Contact the Hotel Directly

For complaints involving a particular hotel stay, start with the hotel’s front desk or management team. Explain the problem and request a reasonable resolution.

Step 2: Contact Hilton Customer Care

If the property does not resolve the issue, contact Hilton’s customer-care team.

Provide your reservation number, hotel name, dates of stay, room number when applicable, and a detailed description of the problem.

Step 3: Explain the Desired Resolution

Clearly state what you believe should happen, such as a refund, correction, compensation review, billing correction, or investigation.

Step 4: Keep Supporting Documentation

Keep copies of reservation confirmations, receipts, photographs, emails, hotel correspondence, and other relevant documents.

Step 5: Escalate the Complaint

If the initial customer-service response does not resolve the issue, request further review by an appropriate supervisor or Hilton customer-relations representative.

Step 6: Submit a Written Complaint

For serious corporate matters, written correspondence can be directed to Hilton’s Global Headquarters at:

Hilton
7930 Jones Branch Drive
McLean, VA 22102

Step 7: Privacy Complaints

For complaints involving personal information or data-protection rights, contact Hilton’s Data Protection Office at DataProtectionOffice@hilton.com or +1 800-413-7470.

Step 8: Regulatory or Consumer Protection Escalation

If a serious consumer issue remains unresolved, customers may consider contacting the relevant state consumer-protection agency, attorney general, tourism authority, or other applicable regulator depending on the nature of the complaint.

Step 9: Keep All Records

Maintain a complete record of every communication, reference number, receipt, email, and response until the complaint is resolved.

Kevin

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