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- Dollar Tree
About Dollar Tree
Dollar Tree, Inc. is a major North American value retailer headquartered in Chesapeake, Virginia. The company operates discount stores under the Dollar Tree and Dollar Tree Canada brands and sells household goods, food, snacks, beverages, seasonal merchandise, party supplies, health and beauty products, cleaning supplies, school and office products, toys, crafts, pet supplies, and other everyday essentials.
Dollar Tree has undergone an important corporate change in recent years. The company completed the sale of its Family Dollar business on July 5, 2025, meaning Family Dollar is no longer part of Dollar Tree, Inc. Dollar Tree is now focused on its standalone Dollar Tree banner and its expanding multi-price merchandising strategy.
As of early 2026, Dollar Tree reported more than 9,000 stores, more than 150,000 associates, and a large distribution network serving 48 contiguous U.S. states and multiple Canadian provinces. Current leadership is headed by Michael C. Creedon Jr., Chief Executive Officer.
Quick Information
Corporate Phone Number
757-321-5000
This is Dollar Tree’s current corporate headquarters telephone number.
Customer Service Number
Dollar Tree does not prominently publish one universal customer-service phone number for all store issues.
For online order problems:
1-877-530-8733
Also written as:
1-877-530-TREE
This line handles incomplete or damaged DollarTree.com orders.
Corporate Office Address
Dollar Tree, Inc.
500 Volvo Parkway
Chesapeake, VA 23320
United States
Headquarters Address
Dollar Tree, Inc.
500 Volvo Parkway
Chesapeake, VA 23320
United States
Current investor and SEC materials confirm this as the principal executive office.
Investor Relations: InvestorInfo@DollarTree.com
Dollar Tree generally routes consumer store complaints through its online Customer Help Center rather than a universal consumer email address.
Industry
Discount Retail, General Merchandise, Value Retail, Grocery, Household Goods and E-Commerce
Current CEO
Michael C. Creedon Jr.
He became Chief Executive Officer in December 2024.
Current CFO
Stewart Glendinning
He became Chief Financial Officer in March 2025.
Number of Stores
Dollar Tree currently operates:
9,000+ stores
More recent 2026 materials describe a network exceeding 9,300 stores in the U.S. and Canada.
Number of Associates
150,000+ associates
Current investor materials also report approximately 153,000+ associates as of January 2026.
Distribution Centers
Current investor materials report approximately:
16 to 19 distribution centers, depending on reporting date and transition timing.
Stock Listing
Nasdaq
Ticker:
DLTR.
Corporate Office Hours
Dollar Tree does not prominently publish walk-in hours for the Chesapeake headquarters.
Business visitors should arrange appointments before visiting.
Website
Investor Relations
https://corporate.dollartree.com/investors
Careers Page
https://careers.dollartree.com/
Dollar Tree Products & Services
Dollar Tree sells a broad range of value-oriented general merchandise through physical stores and DollarTree.com. The company has increasingly moved toward a multi-price assortment, meaning not every product is restricted to a single fixed price point.
Household Cleaning Products
Dollar Tree sells household cleaners, disinfectants, sponges, brushes, trash bags, paper towels, laundry products, and other everyday cleaning supplies.
The category includes both national brands and private-label merchandise.
Food and Snacks
Stores carry packaged foods, snacks, candy, cookies, crackers, canned goods, condiments, cereals, frozen products at selected locations, and pantry basics.
Availability varies by store size and local demand.
Beverages
Dollar Tree sells bottled water, soft drinks, juices, energy drinks, drink mixes, and other beverages.
Multipacks and single-serving products are both common.
Health and Beauty Products
The assortment includes shampoo, conditioner, soap, deodorant, cosmetics, skincare items, oral-care products, hair accessories, and basic personal-care goods.
OTC Health Products
Selected stores carry qualifying over-the-counter health products such as pain relievers, cold and allergy items, first-aid products, and vitamins.
Product availability can differ by market.
Party Supplies
Dollar Tree is known for balloons, tableware, decorations, gift bags, wrapping paper, candles, banners, and other celebration products.
Party merchandise is a significant seasonal and year-round category.
Seasonal Merchandise
Stores rotate merchandise for holidays and seasons including Christmas, Halloween, Easter, Valentine’s Day, back-to-school, summer, and fall.
Seasonal inventory is frequently refreshed.
School Supplies
Dollar Tree sells notebooks, pencils, pens, folders, markers, glue, poster board, rulers, and classroom supplies.
Teachers and parents often use the stores for bulk classroom purchases.
Office Supplies
Products include mailing supplies, storage, labels, notebooks, desk accessories, and basic office stationery.
Toys
Dollar Tree carries small toys, games, puzzles, craft kits, activity books, dolls, toy vehicles, and seasonal children’s products.
Crafts
Craft merchandise includes paint, glue, ribbon, floral supplies, canvases, beads, wood pieces, and other DIY materials.
Kitchen Supplies
Customers can purchase cookware accessories, utensils, food-storage containers, foil, disposable tableware, dishware, glassware, and kitchen-cleaning supplies.
Home Décor
Dollar Tree sells picture frames, artificial flowers, candles, wall décor, storage bins, decorative accents, and seasonal decorations.
Pet Supplies
Products can include pet toys, bowls, treats, waste bags, grooming products, and basic accessories.
Baby Products
Selected stores offer diapers, wipes, baby-care products, feeding accessories, and small children’s items.
Greeting Cards
Dollar Tree sells greeting cards for birthdays, holidays, sympathy, congratulations, and other occasions.
Gift Cards
Dollar Tree sells its own gift cards and may also carry selected third-party gift cards.
Gift-card balances can be checked at a store register or through the number printed on the card.
Online Shopping
Customers can purchase selected products through:
Online inventory can include case quantities and bulk purchasing options.
Bulk and Case Ordering
DollarTree.com allows customers, organizations, schools, churches, businesses, and event planners to order selected products by case.
Store Pickup
Selected online products and locations may offer store pickup or other fulfillment options depending on availability.
Multi-Price Merchandise
Dollar Tree’s current strategy increasingly includes products at several price points rather than a single fixed price.
The company identifies this multi-price expansion as a major part of its future growth strategy.
Dollar Tree Corporate Phone Numbers
Corporate Phone Number
757-321-5000.
Corporate Headquarters Number
757-321-5000
Headquarters Number
757-321-5000
Corporate Office Number
757-321-5000
Customer Service Number
Dollar Tree does not prominently publish a universal consumer telephone number for all store complaints.
Use the Customer Help Center for most store-level issues.
Online Order Support Number
1-877-530-8733
Also:
1-877-530-TREE.
Damaged Online Order Support
1-877-530-8733
Missing Online Item Support
1-877-530-8733
Returned Check Support
1-800-366-1048
This is TeleCheck, Dollar Tree’s third-party returned-check service, not Dollar Tree corporate Customer Service.
Gift Card Support
Dollar Tree directs customers to the telephone number printed on the back of the gift card.
Investor Relations Email
InvestorInfo@DollarTree.com.
Transfer Agent Number
800-622-6757
Outside the U.S., Canada, and Puerto Rico:
781-575-2879
Transfer agent:
Computershare.
Billing Number
Dollar Tree does not publish one universal Billing Department number.
Store transaction concerns should be submitted through the Customer Help Center.
Sales Number
Dollar Tree does not operate a conventional public sales department.
Franchise Number
Not applicable.
Dollar Tree explicitly states that it does not offer franchising opportunities.
Local Store Number
Every Dollar Tree location has its own telephone number.
Store Locator:
https://www.dollartree.com/store-locator
Regional Office Number
Dollar Tree does not publish one universal regional-office number.
Emergency / After-Hours Number
Dollar Tree does not publish a nationwide corporate emergency hotline.
Immediate safety emergencies should be reported to local emergency services and store management.
Media / Press Number
Dollar Tree does not prominently publish one universal public press telephone number on its investor contact page.
Human Resources Number
Dollar Tree does not publish one universal public applicant HR number.
Careers:
https://careers.dollartree.com/
How to Reach a Real Person at Dollar Tree
For a store-specific issue, the best first contact is the manager at the Dollar Tree location involved. Have the store address, transaction date, receipt, register or payment information, and product details ready. Dollar Tree’s corporate Contact page also allows customers to submit written feedback and identify the subject of the complaint.
For online-order problems, call 1-877-530-8733. This number is specifically published for missing, incomplete, or damaged DollarTree.com orders. For corporate matters, call 757-321-5000.
Dollar Tree Headquarters & Corporate Office Address
Dollar Tree’s current headquarters is
Dollar Tree, Inc.
500 Volvo Parkway
Chesapeake, VA 23320
United States
Corporate Phone: 757-321-5000.
Chesapeake Corporate Headquarters
500 Volvo Parkway
Chesapeake, VA 23320
United States
This remains Dollar Tree’s principal executive office.
Current CEO
Michael C. Creedon Jr.
He has served as CEO since December 2024.
Current CFO
Stewart Glendinning
He became CFO in March 2025.
Family Dollar Separation
Dollar Tree completed the sale of Family Dollar on:
July 5, 2025.
Family Dollar Buyer
The business was sold to:
Brigade Capital Management
and:
Macellum Capital Management
through 1959 Holdings, LLC.
Family Dollar Sale Price
The transaction had an aggregate base purchase price of approximately:
$1.0075 billion.
Current Standalone Business
Dollar Tree now focuses primarily on:
Dollar Tree
and:
Dollar Tree Canada
rather than managing Family Dollar as a consolidated operating segment.
Current Store Scale
Dollar Tree operates:
9,000+ stores
with more recent 2026 company materials showing more than:
9,300 locations.
Current Workforce
Approximately:
150,000+ associates.
Stock Listing
Nasdaq Global Select Market
Ticker:
DLTR.
How to File a Complaint Against Dollar Tree
Customers complaining about an employee, store experience, transaction, damaged online product, coupon issue, refund, payment problem, or another Dollar Tree service should keep their receipt, store address, purchase date, transaction information, product details, photographs where relevant, and any previous correspondence.
Step 1: Contact the Dollar Tree Store
Begin with the Dollar Tree location involved and ask to speak with the manager on duty. Provide the receipt, transaction date, product information, and a clear explanation of the issue. For store-level employee, cleanliness, merchandise, pricing, or checkout concerns, local management is usually the fastest first contact. Keep the manager’s name and details of the conversation.
Step 2: Submit the Customer Help Form
If the store does not resolve the problem, submit a complaint through Dollar Tree’s official Customer Help Center. The company specifically directs payment-card transaction concerns, coupon complaints, and many other store issues through its online support process. Include the store location, purchase date, receipt details, and previous attempts to resolve the matter.
Step 3: Contact Online Order Support When Applicable
For damaged, incomplete, or missing DollarTree.com merchandise, call 1-877-530-8733. Explain the order number, affected items, delivery date, and condition of the shipment. Take photographs where useful and keep packaging until the case is reviewed.
Step 4: Send Formal Written Correspondence to Headquarters
For a serious unresolved corporate complaint, written correspondence can be sent to Dollar Tree, Inc., 500 Volvo Parkway, Chesapeake, VA 23320. Include your contact information, store or order details, dates, prior complaint history, supporting documents, and the resolution requested. Attach copies rather than original receipts and keep proof of delivery.
Step 5: Use the Appropriate External Complaint Process if Necessary
If the complaint remains unresolved, the correct external process depends on the issue. Payment disputes may involve the card issuer, product-safety complaints may involve the relevant federal regulator, and general consumer complaints may be filed with the appropriate state Attorney General or consumer-protection agency. Employment matters, accessibility concerns, and other legal issues can involve separate state or federal authorities.
