Avalon Health Care Group
Avalon Health Care Group is a privately owned post-acute and senior healthcare organization headquartered in Salt Lake City, Utah. Through affiliated and managed healthcare providers, Avalon delivers skilled nursing, short-term rehabilitation, home health, long-term care, memory-related support, wound care, stroke recovery services, and other post-hospital services for patients and residents who no longer require acute hospital care but are not yet able to safely return home. Current corporate information lists operations in Utah, California, Washington, Hawaii, Oregon, and South Carolina.
Avalon’s modern organization was co-founded in 1989 by Charles “Randy” Kirton Sr. His involvement in healthcare began earlier, in 1981, after he identified a need for improved care facilities in his community. Over the following decades he helped expand Avalon into a multistate post-acute healthcare organization built around skilled nursing, rehabilitation, home-based care, and senior services. Randy Kirton died on February 25, 2026, and Avalon publicly described him as the visionary founder behind the organization’s care philosophy.
Avalon remains privately owned. Current 2026 company procurement documentation identifies Alan Hash as CEO, while the organization continues to operate from its Salt Lake City corporate office. Avalon places particular emphasis on a “reverence for life and a heart for healing,” and its care portfolio includes a significant relationship with veterans’ programs in Utah, including management of skilled nursing facilities serving veterans.
Avalon Health Care Group
206 North 2100 West
Salt Lake City, UT 84116
United States
This is the current corporate contact address published by Avalon’s official website and careers platform.
Avalon’s corporate headquarters and primary corporate office use the same address
206 North 2100 West
Salt Lake City, UT 84116
Corporate compliance, administration, careers, legal privacy matters, and management functions are routed through this location.
No separate universal public mailing address is prominently published for all Avalon-related correspondence.
Unless a specific facility or department provides a separate mailing address, use
Avalon Health Care
206 North 2100 West
Salt Lake City, UT 84116
Privacy and legal privacy requests can be addressed to
Avalon Health Care, Inc.
Attn: Legal Privacy Request
206 North 2100 West
Salt Lake City, UT 84116.
No major current headquarters relocation requiring correction was identified. The official Salt Lake City address remains 206 North 2100 West, Salt Lake City, UT 84116.
801-596-8844.
Avalon does not publish one universal consumer-style Customer Service number across all facilities.
For corporate assistance
801-596-8844
206 North 2100 West, Salt Lake City, UT 84116
206 North 2100 West, Salt Lake City, UT 84116
Compliance: compliance@avalonhealthcare.com
Avalon does not prominently publish one universal general Customer Service email covering every care facility.
Post-Acute Care, Skilled Nursing, Rehabilitation, Home Health and Senior Healthcare
1989
Avalon was co-founded by Charles “Randy” Kirton Sr.
Avalon does not currently publish a precise up-to-date company-wide workforce total on its main corporate site.
Older materials reported thousands of employees, but because those figures predate current 2026 operations, they should not be treated as a current verified total.
Avalon does not currently publish one definitive consolidated facility count on its main corporate information page.Its current corporate page confirms affiliated care operations across six states: Hawaii, California, Washington, Utah, South Carolina, and Oregon.
Public walk-in hours are not prominently listed.Contact the corporate office at 801-596-8844 before visiting.
Investor Relations: Not applicable, Avalon is privately owned.
Careers
https://careers.avalonhealthcare.com/
Avalon operates and manages skilled nursing facilities for patients who require 24-hour nursing supervision after hospitalization or because of complex chronic conditions. Skilled nursing teams coordinate with physicians, therapists, families, and other providers to develop individualized plans of care.
Short-term rehabilitation is a core Avalon service for people recovering from surgery, illness, injury, or a hospital stay. Programs commonly combine nursing care with physical, occupational, or other therapies designed to help patients regain strength, mobility, and independence before returning home.
Avalon communities provide longer-term residential nursing services for patients whose medical, functional, or safety needs make independent living difficult. Care plans are adapted to the individual and can include medication management, daily nursing oversight, therapy, nutrition support, and assistance with activities of daily living.
Physical rehabilitation helps patients improve mobility, strength, balance, endurance, and functional movement after surgery, stroke, injury, or illness. Therapy services are coordinated with nursing and medical teams according to the patient’s recovery goals.
Occupational therapy focuses on helping patients regain skills required for everyday tasks such as dressing, bathing, eating, and safely performing activities at home. It is often part of a broader post-acute rehabilitation program.
Speech-language services may support patients recovering from stroke, neurological illness, swallowing problems, or communication disorders. Availability depends on the specific Avalon community and clinical needs.
Avalon identifies stroke-related recovery as one of the specialized needs addressed within its post-acute care continuum. Rehabilitation may include nursing, physical therapy, occupational therapy, speech therapy, and care coordination.
Avalon facilities provide care for patients with complex wounds that require skilled nursing observation and treatment. Wound programs can involve dressing management, monitoring for infection, pressure-injury prevention, nutrition support, and physician-directed care.
Avalon care communities support residents with memory-related conditions and cognitive impairment. Care is designed around safety, dignity, routine, individualized support, and coordination with families and medical professionals.
Avalon-affiliated providers offer home-health care for qualifying patients who can safely receive skilled services in their residence. Home care can support recovery after hospitalization and help patients continue nursing or rehabilitation services without remaining in an inpatient facility.
Avalon has a significant relationship with veterans’ healthcare programs in Utah and states that it manages skilled nursing facilities associated with the state’s veterans and military affairs system. The company has emphasized dignified care for veterans as an important part of its long-term mission.
Avalon’s continuum includes care for residents in advanced stages of illness. The specific services available depend on the facility and whether outside hospice or palliative-care partners are involved.
Avalon teams coordinate with physicians, hospitals, therapists, families, and other providers to help patients transition from acute-care settings to post-acute rehabilitation and eventually, when possible, back home.
801-596-8844.
801-596-8844
801-596-8844
801-596-8844
No separate universal customer-service number is publicly listed.
Corporate routing:
801-596-8844
801-596-8844
Avalon does not publish one universal toll-free ordinary customer-service line.
877-874-8416
This confidential Alertline operates 24 hours a day, 7 days a week for concerns involving ethics, abuse, neglect, fraud, HIPAA, discrimination, safety, theft, policy violations, and other improper conduct.
compliance@avalonhealthcare.com.
888-368-1611
Privacy email
compliance@avalonhealthcare.com.
No universal public sales number is listed.
No single public system-wide billing number is published because billing and resident accounts may be handled through individual facilities.
No universal regional-office number is publicly listed.
Each Avalon care community maintains its own local contact number.
No universal international customer-support number is published.
For ethical or compliance concerns
877-874-8416, available 24/7.
For immediate medical or safety emergencies, contact emergency services and the facility’s clinical team.
Not applicable. Avalon is privately owned.
No permanent universal press telephone number is prominently published.
No universal public applicant HR line is prominently listed.
https://careers.avalonhealthcare.com/
Not applicable.
For a resident-care issue, the best first contact is normally the specific Avalon facility providing the care. Ask to speak with the charge nurse, Director of Nursing, facility administrator, rehabilitation manager, or another appropriate department leader depending on the issue. This is usually more effective than immediately contacting corporate headquarters because the facility team has direct access to the resident’s care plan, medical documentation, staffing information, and daily treatment history.
For corporate questions or concerns that have not been resolved at the local level, call 801-596-8844. Have the resident’s name, facility name, dates, department involved, previous contacts, and a concise explanation of the problem ready. If the concern involves abuse, neglect, fraud, HIPAA, discrimination, safety, harassment, theft, or another serious compliance issue, the 24/7 confidential Alertline at 877-874-8416 is the more appropriate route.
Avalon’s own Code of Conduct recommends escalating concerns from a supervisor or facility administrator to higher management, Human Resources, regional leadership, corporate compliance, or the Alertline when necessary. Complaints can be made anonymously through the compliance system, although providing enough factual information is important for an effective investigation.
Complaints can involve resident care, rehabilitation, staffing, billing, privacy, abuse or neglect, discrimination, discharge planning, medication issues, unsafe conditions, or employee conduct. Before escalating, collect the resident’s name, facility, dates, medical or billing records, names of staff contacted, photographs where appropriate, and written notes describing what occurred.
Avalon does not operate a centralized retail-style Customer Service department, so begin with the specific facility involved. Ask to speak with the nurse, department manager, or facility administrator and clearly explain the issue. For non-facility corporate questions, call 801-596-8844. Document who you spoke with, when the complaint was made, and what follow-up was promised.
Direct clinical concerns to nursing or therapy leadership, billing concerns to the facility’s business office, privacy issues to compliance, and employment or workplace matters to Human Resources or the applicable manager. Serious resident-safety concerns should be escalated immediately rather than waiting for a routine administrative response.
If the first response is inadequate, ask for review by the facility administrator, Director of Nursing, regional leader, or appropriate senior manager. Avalon’s Code of Conduct explicitly encourages escalation to higher management when an issue cannot be resolved through an immediate supervisor.
Written compliance concerns can be sent to compliance@avalonhealthcare.com or submitted through the company’s Alertline website. Include enough detail for investigators to understand the facility, dates, individuals involved, and nature of the concern. The system allows anonymous reporting.
For a serious unresolved complaint, contact
Avalon Health Care Group
206 North 2100 West
Salt Lake City, UT 84116
Phone: 801-596-8844
Send copies rather than original medical or financial records and include the history of previous attempts to resolve the issue.
For ethical, legal, resident-abuse, neglect, privacy, discrimination, or compliance concerns, use the confidential Avalon Alertline at 877-874-8416. The hotline is available 24/7 and is specifically intended for serious conduct concerns. Privacy complaints can also be directed to the compliance team.
If the complaint concerns nursing-home care, resident safety, abuse, neglect, or regulatory compliance, contact the appropriate state health department, long-term-care licensing authority, or state survey agency for the facility’s location. Medicare or Medicaid-related complaints may also involve federal or state program authorities. The correct regulator depends on the state and nature of the complaint.
Billing or financial disputes may also be raised with an insurer, Medicare, Medicaid, a state consumer-protection agency, or the applicable long-term-care ombudsman. Privacy complaints can be filed with the U.S. Department of Health and Human Services Office for Civil Rights when HIPAA rights are involved. Avalon itself acknowledges this external HIPAA complaint route.
Serious unresolved matters involving injury, neglect, contractual disputes, financial losses, or resident rights may require review of admission agreements and applicable state law. Before considering arbitration or legal proceedings, preserve medical records, billing statements, photographs, complaint submissions, hotline case information, regulator correspondence, and written responses from Avalon.
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