Whataburger Headquarters & Corporate Office

About Whataburger

Whataburger is a major American quick-service restaurant chain best known for its large, made-to-order burgers and distinctive orange-and-white branding. The restaurant serves breakfast, lunch and dinner and offers burgers, chicken sandwiches, breakfast sandwiches, biscuits, pancakes, fries, onion rings, shakes and other menu items. Whataburger currently operates more than 1,100 restaurants across 17 states and employs more than 52,000 people, known within the company as Family Members.

Whataburger was founded on August 8, 1950, when entrepreneur Harmon Dobson opened the first restaurant on Ayers Street in Corpus Christi, Texas. Dobson wanted to create a burger large enough to require two hands to hold and good enough that customers would respond, “What a burger!” The first restaurant’s oversized five-inch burger became the foundation of a fast-growing Texas restaurant brand.

Whataburger moved its Home Office from Corpus Christi to San Antonio, Texas, in 2009 and remains headquartered there today. Current Whataburger Careers listings identify the company’s corporate and field-support offices at 300 Concord Plaza Drive, San Antonio, TX 78216-6903. The brand continues to expand beyond Texas while maintaining its San Antonio headquarters and its focus on made-to-order food and round-the-clock restaurant operations at many locations.

Quick Information

Corporate Phone Number

+1 (210) 476-6000

Whataburger has historically used the 210-476-6000 corporate exchange for its San Antonio Home Office.

For ordinary customer concerns, however, the company directs customers to its dedicated Customer Care number rather than the corporate office.

Customer Service Number

1-800-6-BURGER
1-800-628-7437

Whataburger officially publishes this number for Customer Care.

Customers can also contact the company online through its official Contact Customer Care page.

Corporate Office Address

Whataburger Restaurants LLC
300 Concord Plaza Drive
San Antonio, TX 78216-6903
United States

Current Whataburger corporate job listings identify this as the company’s Home Office and corporate-support location.

Headquarters Address

Whataburger
300 Concord Plaza Drive
San Antonio, Texas 78216-6903
United States

Whataburger officially states that its headquarters remain in San Antonio.

Email

Whataburger does not currently publish one universal plain-text customer-service email address through its primary Customer Care page.Customers should use:

https://whataburger.com/contact-us

or call:

1-800-6-BURGER

for ordinary customer-service matters.

Industry

Quick-Service Restaurants, Fast Food, Restaurants, Food Service, Hospitality, Drive-Thru Dining, Digital Ordering and Food Retail

Founded

August 8, 1950

Whataburger was founded by Harmon Dobson in Corpus Christi, Texas.

The original restaurant was located on Ayers Street.

Number of Employees

52,000+ employees

Whataburger currently describes its workforce as more than 52,000 Family Members serving guests across its expanding restaurant network.

Corporate Office Hours

Whataburger does not publish standard public walk-in visitor hours for its San Antonio Home Office.

The headquarters functions primarily as a corporate and field-support facility rather than as a consumer service center.

Restaurant hours vary by location, and many Whataburger restaurants operate 24 hours a day.

Website

https://whataburger.com/

The official website provides restaurant locations, online ordering, menu information, rewards, careers, merchandise, grocery products and Customer Care resources.

Investor Relations

Whataburger is a privately held company and does not maintain a conventional public-company Investor Relations website.

Whataburger announced a partnership with BDT Capital Partners in 2019 while confirming that the company’s headquarters would remain in San Antonio.

Careers Page

https://careers.whataburger.com/

Whataburger offers jobs in restaurants, restaurant management, corporate and field support and other business functions.

Whataburger Products & Services

Whataburger Burgers

Burgers are the core of the Whataburger menu.

Whataburger uses large buns and made-to-order preparation, continuing the concept Harmon Dobson established when he opened the first restaurant in 1950.

Whataburger

The original Whataburger remains one of the company’s signature menu items.

It reflects the founder’s original goal of creating a large burger that customers needed two hands to hold.

Double Meat Whataburger

Whataburger offers larger burger variations with additional beef patties.

Customers can customize burgers with available toppings and condiments.

Chicken Sandwiches

Whataburger provides multiple chicken sandwich options.

Selections can include grilled or breaded chicken depending on the current menu.

Breakfast

Whataburger serves breakfast products including biscuits, breakfast sandwiches, pancakes and other morning items.

Many locations provide breakfast during designated overnight and morning hours.

Breakfast on a Bun

Breakfast on a Bun is one of Whataburger’s established breakfast items.

It typically combines egg, cheese and a choice of breakfast meat on a bun.

Honey Butter Chicken Biscuit

The Honey Butter Chicken Biscuit is another well-known Whataburger breakfast product.

It combines a chicken strip with honey butter on a biscuit.

Fries

Whataburger serves French fries as a standard side item.

Customers can order fries separately or as part of meals.

Onion Rings

Onion rings are another traditional Whataburger side.

Availability may vary according to restaurant and menu conditions.

Shakes and Malts

Whataburger offers milkshakes and malts in several flavors.

Seasonal flavors may also be introduced for limited periods.

Salads

Whataburger offers salad options in addition to burgers and sandwiches.

The chain has maintained salad products as part of its broader menu.

Kids Meals

Whataburger offers meal options designed for children.

Products generally include a smaller entrée, side and beverage.

Made-to-Order Food

Customization is an important element of Whataburger’s operating model.

Customers can modify eligible burgers and other menu items with available toppings and ingredients.

Drive-Thru Service

Many Whataburger restaurants operate drive-thru lanes.

A significant number of stores operate 24 hours a day, making drive-thru service available throughout the day and night depending on location.

Dine-In

Most traditional Whataburger restaurants provide dine-in seating.

Operating hours and lobby availability vary by location.

Curbside Pickup

Participating restaurants provide curbside pickup for qualifying digital orders.

Customers can place orders through Whataburger’s website or app.

Delivery

Whataburger offers delivery from participating restaurants.

Customers can select delivery through supported digital ordering channels where available.

Online Ordering

Customers can order food online through Whataburger.com.

The site allows users to select a restaurant, customize eligible items and choose available fulfillment options.

Whataburger Mobile App

The Whataburger app provides ordering, rewards and account features.

Users can manage eligible MyWhataburger accounts and digital ordering functions.

Whataburger Rewards

Whataburger operates a customer rewards program.

Members can earn and redeem qualifying rewards through their Whataburger account, subject to current program terms.

Whatastore

Whataburger operates Whatastore, an official merchandise business.

Customers can purchase apparel, gifts, branded merchandise and other Whataburger products.

Grocery Products

Whataburger-branded products are also available in grocery stores.

The company’s current corporate information states that original-recipe products are sold in grocery aisles across the country.

Fancy Ketchup

Whataburger’s Fancy Ketchup is one of its most recognizable branded food products.

The product is available in restaurants and through selected retail channels.

Whataburger Corporate Phone Numbers

Corporate Phone Number

+1 (210) 476-6000

This number is associated with Whataburger’s San Antonio corporate operations.

For customer-service matters, customers should generally use the dedicated Customer Care number instead.

Corporate Headquarters Number

+1 (210) 476-6000

Whataburger’s headquarters remains in San Antonio, Texas.

Headquarters Number

+1 (210) 476-6000

The corporate Home Office is located at:

300 Concord Plaza Drive, San Antonio, TX 78216-6903.

Corporate Office Number

+1 (210) 476-6000

This is the corporate-level contact associated with Whataburger’s San Antonio Home Office.

Customer Support Number

1-800-6-BURGER
1-800-628-7437

Whataburger publishes this number for Customer Care.

Customer Service Number

1-800-6-BURGER

Customers can contact this number for restaurant experiences, account issues and general Whataburger customer-service concerns.

Toll-Free Number

1-800-628-7437

This is Whataburger’s verified toll-free Customer Care number.

Sales Number

Whataburger does not publish one universal corporate consumer sales number.

Food sales are handled through individual restaurants, Whataburger.com and the mobile app.

Support Number

1-800-6-BURGER

This is the primary verified support number for Customer Care.

Billing Number

Whataburger does not publish a separate centralized billing number.

For issues involving a restaurant payment, online order, MyWhataburger account or mobile-app transaction, contact Customer Care at:

1-800-6-BURGER

Regional Office Number

Whataburger does not publish one universal regional-office number for its growing 17-state restaurant network.

Field operations are supported through regional and corporate teams.

Branch Office Number

Individual Whataburger restaurants have location-specific telephone numbers.

Customers should use the official Whataburger location finder for the correct restaurant contact.

Local Office Number

Local restaurant numbers vary.

For example, the Whataburger at 516 W Cypress Street, San Antonio, Texas currently lists:

210-444-0212.

This is a restaurant number, not the corporate headquarters number.

International Number

Whataburger does not currently publish a universal international Customer Care number.

Its restaurant network is concentrated in the United States.

Emergency / After-Hours Number

Whataburger does not publish a separate corporate emergency or after-hours telephone number.Many restaurants operate 24/7, but restaurant phone numbers should be used only for location-specific matters.For ordinary companywide assistance:

1-800-6-BURGER

Investor Relations Number

Not applicable.

Whataburger is privately held and does not maintain a traditional public-company Investor Relations telephone line.

Media / Press Number

+1 (210) 476-6547

Whataburger has officially published this number as its Media Hotline.

It is intended for journalists and should not be used for ordinary customer complaints.

Human Resources (HR) Number

Whataburger does not prominently publish one universal public HR number for external applicants.

Applicants should use:

https://careers.whataburger.com/

for restaurant, corporate and field-support employment opportunities.

Reservations / Booking Number

Whataburger does not publish a centralized nationwide restaurant reservation number.Most Whataburger restaurants operate as quick-service locations rather than reservation-based restaurants.

How to Reach a Real Person at Whataburger

For customer-service assistance, call 1-800-6-BURGER (1-800-628-7437). Whataburger officially publishes this number for Customer Care and also provides an online Customer Care form and chat options at Whataburger.com. Have the restaurant location, date and approximate time of your visit, order details and receipt information available when contacting the company.

If the issue occurred at a particular restaurant, speaking with that restaurant’s manager can often provide the fastest first response. If the local restaurant cannot resolve the problem, contact Whataburger Customer Care and explain what has already happened. For MyWhataburger account or app issues, Whataburger specifically directs customers to Customer Care through its online contact page or the 1-800-6-BURGER phone number.

Whataburger Headquarters & Corporate Office Address

Current Whataburger Headquarters

Whataburger Restaurants LLC
300 Concord Plaza Drive
San Antonio, TX 78216-6903
United States

Whataburger’s current Careers listings identify this address for corporate and field-support positions.

Corporate Office Address

Whataburger
300 Concord Plaza Drive
San Antonio, Texas 78216-6903
United States

The company refers to its San Antonio corporate operation as its Home Office.

Customer Care Mailing Address

Whataburger
300 Concord Plaza Drive
San Antonio, TX 78216
United States

Attn: Whataburger Customer Care

Whataburger publishes this mailing address in its official customer and account documentation.

Corporate and Field Support Office

300 Concord Plaza Drive
San Antonio, TX 78216-6903
United States

Current job listings for corporate functions such as accounting, technology, finance and marketing use this address.

Former Corpus Christi Headquarters

Whataburger was founded in Corpus Christi, Texas, and its headquarters remained there for decades.The company moved its Home Office to San Antonio in 2009.Corpus Christi should therefore be described as Whataburger’s founding city, not its current headquarters.

First Whataburger Location

The original Whataburger opened on Ayers Street in Corpus Christi, Texas on August 8, 1950.

That original location is part of the company’s history and should not be confused with its current San Antonio corporate headquarters.

How to File a Complaint Against Whataburger

Customers who experience a problem involving food quality, an order, restaurant service, delivery, a mobile-app transaction, employee interaction or another Whataburger service should gather relevant information before contacting the company. Useful records include the restaurant location, order or receipt number, transaction date, photographs and details of previous conversations.

Step 1: Contact the Restaurant

If the problem occurs during a restaurant visit, notify a Team Member or manager as soon as possible.Explain the problem clearly and provide the order information.Many food-preparation or missing-item concerns can be addressed immediately at the restaurant.

Step 2: Speak With the Restaurant Manager

If the initial employee cannot resolve the issue, ask to speak with the manager on duty.Explain what happened and the resolution you are requesting.Keep the receipt and note the restaurant address and visit time.

Step 3: Contact Whataburger Customer Care

Call:

1-800-6-BURGER
1-800-628-7437

Whataburger officially publishes this number for Customer Care.Provide the restaurant location, transaction information and a concise description of the problem.

Step 4: Use the Online Contact Form

Customers can also submit feedback through:

https://whataburger.com/contact-us

The official Customer Care page provides feedback and chat options.

Step 5: Report App or Account Problems

For MyWhataburger account or mobile-app issues, contact Customer Care through:

1-800-6-BURGER

or the official Contact Us page.Whataburger’s account documentation specifically directs customers to these channels.

Step 6: Keep Complaint Records

Keep the receipt, order confirmation, photographs and previous communication with Whataburger.If the company provides a complaint or reference number, save it for later follow-up.

Step 7: Follow Up on the Existing Complaint

If the initial response does not resolve the issue, contact Customer Care again.Provide the original complaint information and clearly state what remains unresolved.

Step 8: Send Written Customer Care Correspondence

Whataburger publishes the following mailing address:

Whataburger
300 Concord Plaza Drive
San Antonio, TX 78216
United States
Attn: Whataburger Customer Care

Do not include full card or financial-account information in written customer-service correspondence.

Step 9: Contact the Corporate Office When Appropriate

For a broader unresolved corporate issue:

Whataburger Restaurants LLC
300 Concord Plaza Drive
San Antonio, TX 78216-6903
United States

Routine restaurant complaints should generally go through local management and Customer Care first.

Step 10: Consider Appropriate External Complaint Options

If a serious consumer issue remains unresolved, customers may consider the appropriate food-safety, payment-dispute or consumer-protection process applicable to the complaint.Retain receipts, photographs and records showing the steps already taken with Whataburger.

Kevin

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