Kendra Scott
Kendra Scott is an Austin, Texas-based jewelry and lifestyle brand founded by designer and entrepreneur Kendra Scott in 2002. She launched the company with approximately $500 shortly after the birth of her first son and initially sold her designs directly to Austin boutiques. The business has since developed into a major lifestyle brand known for colorful jewelry, personalization, accessible luxury, gifting, and philanthropy.
The company’s assortment now extends well beyond its original fashion-jewelry collections. Kendra Scott sells necklaces, earrings, bracelets, rings, demi-fine and fine jewelry, watches, personalized products, fragrance, gifts, accessories, and products through the Yellow Rose by Kendra Scott Western-inspired lifestyle concept. Its Color Bar experience also allows customers to customize jewelry in stores and online.
Kendra Scott remains a privately held company. In January 2026, the company announced Chris Blakeslee as Chief Executive Officer effective January 12, 2026. Founder Kendra Scott continues to serve as Chief Visionary Officer, Executive Chairwoman, and majority shareholder, maintaining a central role in the company’s brand direction and long-term strategy.
Kendra Scott does not prominently publish a separate public corporate headquarters switchboard.
For general customer inquiries, use:
866-677-7023
866-677-7023
Current Customer Service hours are:
Monday to Friday: 8:00 AM to 5:00 PM CT
Saturday to Sunday: 12:00 PM to 5:00 PM CT.
Kendra Scott Design, Inc. / Kendra Scott, LLC
3800 N. Lamar Blvd.
Suite 400
Austin, TX 78756
United States
Kendra Scott
3800 N. Lamar Blvd., Suite 400
Austin, TX 78756
United States
Current company terms and state corporate records continue to use this Austin address.
Customer Service: service@kendrascott.com
Wholesale: sales@kendrascott.com
Corporate Orders: corporatesales@kendrascott.com
Copyright: copyrightagent@kendrascott.com
Brand Protection: brandprotection@kendrascott.com.
Jewelry, Fashion Accessories, Lifestyle Retail, Gifts, Personalization, Fragrance and Specialty Retail
2002
Kendra Scott launched her namesake jewelry company in Austin, Texas.
Kendra Scott
Chris Blakeslee
He became Chief Executive Officer effective January 12, 2026.
Privately held
Founder Kendra Scott remains the company’s majority shareholder.
Kendra Scott does not currently publish a precise company-wide employee count in its main public corporate materials.
Because the company is privately held, it does not have the same recurring employee-disclosure requirements as a public company.
Kendra Scott does not publish public walk-in hours for its Austin corporate offices.
Customer Service hours are Monday through Friday from 8:00 AM to 5:00 PM CT and Saturday through Sunday from 12:00 PM to 5:00 PM CT.
Not applicable in the conventional public-company sense.
Kendra Scott is privately held and does not operate a public shareholder Investor Relations department.
https://www.kendrascott.com/careers.html
The company recruits across retail, corporate, creative, merchandising, e-commerce, marketing, operations, technology, and other functions.
Kendra Scott has expanded from fashion jewelry into a broader lifestyle business while maintaining jewelry and personalized gifting as its core categories. Product availability can differ between KendraScott.com, traditional Kendra Scott stores, and Yellow Rose by Kendra Scott locations.
Kendra Scott sells pendant necklaces, chains, initials, birthstone styles, statement necklaces, and other designs. The brand’s necklace assortment includes both fashion jewelry and higher-end demi-fine and fine jewelry options.
The brand offers studs, hoops, huggies, drop earrings, statement earrings, and personalized styles. Many collections incorporate colorful stones, recognizable shapes, and finishes in gold, silver, and rose-gold tones.
Kendra Scott’s bracelet collection includes chains, cuffs, stretch bracelets, bangles, personalized pieces, and gemstone styles. Customers can select from everyday fashion products as well as demi-fine options.
The company sells fashion rings, stackable designs, statement rings, band styles, and precious-metal options. Rings are available across a range of designs and price points.
Kendra Scott’s demi-fine collections include products made with materials such as sterling silver and 18k gold vermeil. The company describes its vermeil products as using a sterling-silver base with more than 2.5 microns of 18k gold plating.
Fine jewelry offerings provide elevated designs using higher-value materials and more premium construction. The assortment extends Kendra Scott beyond its traditional fashion-jewelry category.
Customers can personalize selected products using initials, birthstones, charms, engraving, and other customization options. Personalized gifting is a major element of Kendra Scott’s current retail experience.
The Color Bar by Kendra Scott allows customers to create customized jewelry by selecting styles, metals, and stones. The service is available in participating stores and through supported online experiences.
Customers can book Color Bar party experiences for groups. Current party packages can include a reserved Color Bar experience, one custom jewelry item per participant, private styling support, and beverages where available.
Many Kendra Scott locations provide engraving for eligible jewelry and gifts. Select stores also advertise specialized Greek engraving and other personalization services.
Kendra Scott sells watches and watch accessories as part of its lifestyle assortment. Designs combine jewelry-inspired styling with functional timepieces.
Kendra Scott has expanded into fragrance, offering branded scent products alongside its jewelry and accessories. The company provides specific Customer Care guidance for fragrance returns and customer reactions.
The company’s gift assortment includes jewelry, personalized pieces, keepsakes, accessories, and occasion-specific products. Customers can browse gift recommendations for birthdays, family members, friends, professional milestones, and other occasions.
Kendra Scott offers custom corporate gifting for businesses and organizations. Corporate orders can be personalized for employee recognition, events, milestones, and other business purposes.
Corporate customers can contact:
corporatesales@kendrascott.com
Kendra Scott requests information such as company name, quantity, intended use, and shipping requirements before approving an order.
Businesses interested in selling Kendra Scott merchandise can contact:
Wholesale arrangements are separate from the corporate gifting program.
Yellow Rose is Kendra Scott’s Western-inspired lifestyle concept. The collection includes jewelry along with products such as boots, belts, and additional Western-influenced accessories and fashion items.
Kendra Scott offers Buy Online, Pick Up in Store at participating locations. The service allows customers to shop online and collect eligible merchandise from a selected store.
Customers can purchase jewelry, gifts, fragrance, accessories, personalized products, and other merchandise directly through KendraScott.com. Shipping options and promotions vary by purchase and destination.
Kendra Scott supports international orders in eligible markets. International returns have separate requirements, and qualifying merchandise generally must be returned by mail rather than to a U.S. retail store.
Eligible unworn and unused online purchases generally must be returned within 30 days of receipt for a full refund. Customized, engraved, final-sale, and certain discounted items are excluded under the current policy.
Kendra Scott provides jewelry care guidance and support for qualifying repair concerns. Customers should contact Customer Service or a store for current repair options and eligibility.
Customers can purchase Kendra Scott gift cards for eligible merchandise. Gift card availability and terms are provided through KendraScott.com and participating stores.
The Kendra Gives Back program allows approved organizations supporting women and youth to host fundraising events. Current terms state that 20% of eligible purchases during an approved event can benefit the designated cause.
The Kendra Scott Foundation supports women and youth through health and wellness, education, and entrepreneurship initiatives. Its programs include Yellow Library, Kendra Cares, and the Kendra Scott Women’s Entrepreneurial Leadership Institute.
Kendra Scott maintains a relatively simple public telephone structure. Most consumer questions are routed through Customer Service or directly through individual retail stores.
Kendra Scott does not currently publish a separate universal corporate headquarters telephone number for public inquiries.
Use Customer Service at:
866-677-7023
No separate verified headquarters switchboard is publicly listed.
For general assistance:
866-677-7023
No distinct public corporate-office number is currently promoted.
866-677-7023.
866-677-7023
866-677-7023
866-677-7023
Customers can use this number for order, shipping, return, and other e-commerce concerns.
866-677-7023
Current support also uses:
866-677-7023
The company directs customers experiencing concerns with a fragrance product to its regular Customer Care team.
1-866-677-7023
Kendra Scott publishes this number as an alternative method for submitting privacy-related requests.
Kendra Scott does not publish a separate corporate-sales phone number.
Corporate Orders email:
corporatesales@kendrascott.com
No universal public wholesale phone number is published.
Wholesale inquiries:
Kendra Scott does not publish a separate universal Billing Department number.
Billing or payment concerns can be directed to Customer Service at 866-677-7023.
Kendra Scott does not publish one universal regional-office number.
Individual stores have their own local phone numbers.
Use the official Store Locator:
https://www.kendrascott.com/stores
The Kendra Scott retail store at 3800 North Lamar Boulevard currently lists:
512-879-3422
This is a retail-store number, not a corporate-office switchboard.
512-792-4581
Address:
1701 South Congress Avenue
Austin, TX 78704.
512-265-2760
Address:
1700 S. Congress Ave.
Austin, TX 78704.
Kendra Scott does not publish one universal international Customer Service number.
International customers can use Customer Service and the company’s international-order support process.
Kendra Scott does not publish a separate corporate emergency or after-hours line.
Customer Service operates during published CT business hours.
Not applicable.
Kendra Scott is privately held.
Kendra Scott does not prominently publish a permanent universal media telephone number on its consumer website.
Corporate communications should use the relevant company contact channel.
copyrightagent@kendrascott.com
Formal copyright notices can also be mailed to the Austin headquarters, Attention: Copyright Agent.
brandprotection@kendrascott.com
Customers can use this email to report possible counterfeit or knockoff products.
Kendra Scott does not publish one universal public HR phone number for job applicants.
Careers:
https://www.kendrascott.com/careers.html
Not applicable for ordinary retail shopping.
Color Bar events and other store experiences are generally arranged directly through participating locations.
The most direct way to reach a Kendra Scott Customer Service representative is to call 866-677-7023 during published hours. Customer Service is available Monday through Friday from 8:00 AM to 5:00 PM Central Time and Saturday through Sunday from 12:00 PM to 5:00 PM Central Time. Customers can also email service@kendrascott.com or use the website’s live-chat option.
For a store-specific problem, contact the retail location directly through the official Store Locator. Have your order number, receipt, purchase date, store location, item details, photographs where relevant, and a clear explanation of the issue ready. For online orders, returns, damaged products, fragrance concerns, and shipping questions, the central Customer Service team is the more appropriate first contact.
Kendra Scott’s current corporate address is:
Kendra Scott Design, Inc. / Kendra Scott, LLC
3800 N. Lamar Blvd.
Suite 400
Austin, TX 78756
United States
Current Kendra Scott legal terms use this address for formal notices, while current state corporate records also identify the same address as Kendra Scott Design, Inc.’s principal business location.
3800 N. Lamar Blvd., Suite 400
Austin, TX 78756
United States
Kendra Scott continues to operate from Austin, where the company was founded and where founder Kendra Scott resides.
The brand operates through entities including:
Kendra Scott, LLC
and:
Kendra Scott Design, Inc.
Current official rules and legal materials use the Austin corporate address for these businesses.
Chris Blakeslee
Kendra Scott announced his appointment on January 6, 2026, with the role becoming effective:
January 12, 2026.
Kendra Scott
She continues to serve as:
Chief Visionary Officer
Executive Chairwoman
and:
Majority Shareholder.
Kendra Scott remains:
Privately held
The company therefore does not file the same recurring public-company financial, revenue, or employee disclosures required of NYSE or Nasdaq issuers.
Kendra Scott also operates major retail concepts in Austin, including:
Lamar Central
South Congress Flagship
and:
Yellow Rose by Kendra Scott South Congress.
Kendra Scott South Congress
1701 South Congress Avenue
Austin, TX 78704
Phone: 512-792-4581
The location currently offers Buy Online, Pick Up in Store, complimentary engraving, Greek engraving, and the Sips & Sweets Café.
Yellow Rose by Kendra Scott
1700 S. Congress Ave.
Austin, TX 78704
Phone: 512-265-2760.
Kendra Scott organizes its corporate culture around:
Family
Fashion
and:
Philanthropy
The company’s foundation and community programs focus on empowering women and youth through health and wellness, education, and entrepreneurship.
Customers who have a complaint involving an online order, damaged jewelry, return, refund, store experience, gift card, fragrance, personalized product, shipping issue, promotion, or another Kendra Scott service should collect all relevant information before contacting the company. Keep the receipt or order confirmation, purchase date, product information, photographs where relevant, store location, shipping records, and previous correspondence. Customized and final-sale products can have different return restrictions, so reviewing the current purchase terms before escalating is useful.
Begin by calling 866-677-7023, emailing service@kendrascott.com, or using the online chat service. Provide your order number, purchase date, product description, store location if applicable, and a clear explanation of the problem. If the item is defective or damaged, photographs can help the Customer Care team evaluate the issue. Ask the representative to explain the available return, replacement, repair, refund, or other resolution. Keep a copy of emails and any case information provided.
If the complaint concerns an in-store purchase or employee interaction, contact the specific Kendra Scott store and ask to speak with the manager. Bring or provide the receipt, purchase date, item details, and any previous Customer Service correspondence. Explain what happened and what resolution you are requesting. Store managers can often address exchanges, eligible returns, product issues, and customer-experience concerns directly. Keep the manager’s name and details of the discussion.
If the initial store or Customer Service contact does not resolve the complaint, respond using the same Customer Service email thread or call 866-677-7023 and request further review. Provide the history of the complaint, previous employee or store contacts, order details, and any supporting photographs. Clearly state what remains unresolved and what resolution you are seeking. Keeping the issue within one documented case can make escalation easier than opening multiple unrelated inquiries.
For a serious unresolved complaint, written correspondence can be sent to Kendra Scott, 3800 N. Lamar Blvd., Suite 400, Austin, TX 78756. Include your full contact information, order or transaction details, important dates, previous support history, and a clear chronological explanation of the issue. Attach copies rather than originals of receipts, photographs, and correspondence. Keep a complete copy and proof of mailing. Current company terms specifically use this address for formal legal notices.
Kendra Scott’s current Terms require a detailed written Notice of Dispute before certain disputes proceed to arbitration. The notice must be mailed to Kendra Scott, 3800 N. Lamar Blvd., Suite 400, Austin, TX 78756, Attention: Legal Department and include transaction details, the factual basis of the dispute, and the requested remedy. Other unresolved consumer issues may also be directed to the appropriate state consumer-protection agency or payment-card issuer depending on the nature of the complaint.
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