Invitation Homes
Invitation Homes
Invitation Homes Inc. is one of the largest single-family home leasing and property-management companies in the United States. The company owns, renovates, leases, and professionally manages single-family rental homes in major metropolitan areas and also provides property-management services to third-party and joint-venture portfolios. Invitation Homes was founded in 2012 and has built a national platform centered around professionally managed rental homes, technology, maintenance, and resident services.
Invitation Homes currently owns and manages more than 80,000 homes across approximately 16 major U.S. markets. Its homes are generally located in suburban neighborhoods near employment centers, schools, transportation, and community amenities. The company also offers Smart Home technology, ProCare professional maintenance, digital leasing, online payments, maintenance apps, and bundled resident services.
Invitation Homes is a publicly traded real estate investment trust, or REIT. Its common stock trades on the New York Stock Exchange under ticker INVH. Dallas B. Tanner is President and Chief Executive Officer. The company reported 1,725 full-time associates as of December 31, 2025.
800-339-7368
Invitation Homes’ current Office Directory publishes this number for its Dallas headquarters and corporate offices.
For general leasing and resident information:
888-865-1963.
Invitation Homes Inc.
5420 LBJ Freeway, Suite 600
Dallas, TX 75240
United States
Invitation Homes Inc.
5420 LBJ Freeway, Suite 600
Dallas, TX 75240
United States
The company’s 2025 Form 10-K and current Office Directory both identify this address as the principal executive headquarters.
972-421-3600
Invitation Homes’ 2025 Form 10-K lists this as the registrant’s principal executive office telephone number.
Single-Family Rental Housing, Residential Real Estate, Property Management and REIT
2012
Invitation Homes purchased its first home in Phoenix in April 2012.
Dallas B. Tanner
President and Chief Executive Officer.
80,000+ homes
across major U.S. metropolitan markets.
Approximately 16 major U.S. markets.
1,725 full-time associates
as of December 31, 2025.
https://www.invitationhomes.com/
https://ir.invitationhomes.com/
Invitation Homes trades on the NYSE under ticker:
INVH.
https://careers.invitationhomes.com/
Invitation Homes recruits across leasing, property management, maintenance, accounting, technology, marketing, corporate operations, and portfolio management.
Invitation Homes’ primary service is professionally managed single-family home leasing, supported by resident technology, maintenance, payments, Smart Home features, and other convenience services.
Invitation Homes leases updated single-family homes to residents across major metropolitan markets.
Current properties commonly include three-, four-, and five-bedroom homes located in suburban neighborhoods.
Invitation Homes manages its rental properties using local property-management and maintenance teams.
Residents receive support through company-employed associates, vendor networks, apps, and local market offices.
Homes are renovated and prepared before new residents move in.
Invitation Homes states that homes must pass a multi-point quality-assurance inspection before occupancy.
Prospective residents can tour qualifying homes through self-guided viewing options.
This allows applicants to explore available homes without requiring a traditional accompanied showing.
Rental applications can be completed online.
Applicants can search homes, review qualification requirements, submit information, and move through the leasing process digitally.
Invitation Homes currently advertises lease lengths commonly ranging from:
12 to 24 months
subject to home and market availability.
Invitation Homes generally permits up to three pets subject to applicable lease rules, fees, local restrictions, and property-specific requirements.
ProCare is Invitation Homes’ proactive maintenance platform.
It includes move-in orientation, follow-up visits, routine home checks, maintenance requests, and a move-out consultation.
Residents can report urgent maintenance problems through the dedicated hotline:
888-330-4969
Urgent issues can include flooding, broken pipes, loss of water or power, or no heat during qualifying cold weather.
Invitation Homes operates a dedicated maintenance app for residents.
Residents can submit service requests, upload photos and videos, track technicians, reschedule visits, and review completed maintenance activity.
Smart Home services can include a connected thermostat, smart lock, and video doorbell where available.
Residents can control temperature, door access, activity notifications, and selected home features through mobile technology.
Invitation Homes offers a bundled resident-service package that can include Smart Home services, HVAC-filter delivery, utility management, and other convenience features.
Availability and monthly fees depend on the lease and market.
Participating residents receive correctly sized replacement HVAC filters delivered directly to the home.
The service is intended to simplify routine HVAC upkeep and improve system performance.
Water, sewer, and trash services can be coordinated through Invitation Homes where available.
Applicable utility charges can be combined with the monthly resident account to simplify billing.
Residents can pay rent through Invitation Homes’ online account system.
Automatic-payment options are also available for eligible accounts.
The online resident experience allows users to access payments, account details, maintenance tools, and other property information.
Invitation Homes also manages purpose-built rental communities with new single-family homes and townhomes.
Selected communities include features such as pools, parks, trails, and other neighborhood amenities.
Invitation Homes has expanded into professional property and asset management for portfolios owned by joint ventures and other investors.
The company announced this business evolution beginning with approximately 14,000 homes in several existing markets.
Residents are required to maintain renters insurance in accordance with applicable lease terms.
Current onboarding materials reference at least $100,000 in liability coverage for certain residents.
Invitation Homes partners with third parties to provide selected discounts and resident offers.
Offers can include travel, appliance, and other lifestyle-related benefits.
800-339-7368.
972-421-3600.
800-339-7368
888-865-1963.
888-330-4969
Available 24/7 for urgent maintenance and lockout issues.
Residents can use the same:
888-330-4969
or submit routine requests through the Maintenance app or portal.
682-238-1265
4450 Sojourn Dr., Suite 100, Addison, TX 75001.
770-442-3372
704-817-4260
773-893-1250
720-506-9660
713-321-2800
904-423-4850
702-331-3057.
Invitation Homes does not prominently publish one universal investor-support phone on its consumer website.
Investor information is available through:
https://ir.invitationhomes.com/
Invitation Homes does not prominently publish one universal applicant HR phone number.
Careers:
https://careers.invitationhomes.com/
For leasing or general questions, call 888-865-1963 or contact the local Invitation Homes office serving the relevant market. Invitation Homes maintains direct market offices in locations including Atlanta, Charlotte, Chicago, Dallas, Denver, Houston, Jacksonville, Las Vegas, Minneapolis, Phoenix, Seattle, Southern California, South Florida, and Tampa.
Current residents with maintenance problems should use the Maintenance app, resident portal, or 888-330-4969. This line is available 24/7 and should be used for dangerous or urgent issues such as flooding, a broken pipe, lack of water or power, or certain heating failures. For routine billing, lease, renewal, or account matters, contact the local office or submit the appropriate online contact form.
Invitation Homes Inc.
5420 LBJ Freeway, Suite 600
Dallas, TX 75240
United States
The address is confirmed both by the company’s 2025 Form 10-K and its current corporate Office Directory.
5420 LBJ Freeway, Suite 600
Dallas, TX 75240
Current corporate phone:
800-339-7368
SEC registrant phone:
972-421-3600.
Dallas B. Tanner
He serves as President and Chief Executive Officer.
Invitation Homes Inc. is a:
Real Estate Investment Trust (REIT)
organized under Maryland law.
It conducts its primary operating activities through Invitation Homes Operating Partnership LP.
As of December 31, 2025:
1,725 full-time associates.
Invitation Homes currently describes its platform as owning and managing:
80,000+ single-family homes.
The company operates across approximately:
16 major U.S. markets.
Invitation Homes completed its initial public offering in:
February 2017
The IPO raised approximately:
$1.77 billion.
Invitation Homes and Starwood Waypoint Homes completed their merger in:
November 2017
creating a company with more than 80,000 rental homes.
Invitation Homes trades on:
New York Stock Exchange
Ticker:
INVH.
Invitation Homes combines centralized corporate operations with local market offices and maintenance teams.
Current office listings cover major markets throughout the Sun Belt, West Coast, Midwest, and Southeast.
Residents filing a complaint involving maintenance, rent, fees, lease terms, security deposit, property condition, employee conduct, Smart Home service, move-in, move-out, or another Invitation Homes issue should gather the lease, resident account information, property address, photographs, maintenance-ticket history, payment records, emails, and the names of any representatives already contacted.
Start with the local market office responsible for your rental home. Invitation Homes publishes office addresses and phone numbers for each major market. Explain the issue clearly, provide the property address and resident details, and request that the complaint be documented. If the complaint concerns rent, fees, lease terms, renewal, move-in, or account administration, the local property-management team is generally the most appropriate first contact.
For maintenance issues, use the Invitation Homes Maintenance app, maintenance portal, or 888-330-4969. Urgent problems should be reported immediately through the 24/7 hotline. Upload photographs or videos when possible and keep the service-request number, appointment details, technician notes, and screenshots showing the status of the request.
If the local office or maintenance team does not resolve the issue, request review by a Property Manager, Market Leader, maintenance supervisor, or another senior local representative. Provide previous ticket numbers, dates, photographs, billing records, and a short timeline of what has already occurred. Explain exactly what correction, refund, repair, account adjustment, or other resolution you are requesting.
For a serious unresolved complaint, send written correspondence to Invitation Homes Inc., 5420 LBJ Freeway, Suite 600, Dallas, TX 75240. Include your name, rental-property address, resident account information, local office, previous case numbers, dates, and copies of supporting records. Keep copies of everything submitted and use a delivery method that provides tracking when the issue is significant.
The correct external process depends on the complaint. Housing-code, habitability, or safety concerns may involve the local housing, building-code, or health authority. Alleged housing discrimination may be reported through HUD’s Fair Housing process or the applicable state or local fair-housing agency. Security-deposit, fee, lease, and consumer disputes may fall under state landlord-tenant law or the state Attorney General or consumer-protection agency. For emergencies involving fire, gas, immediate danger, or serious personal safety risks, contact the appropriate emergency authority rather than relying only on the landlord’s complaint process.
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