Fogo de Chão
Fogo de Chão is an international Brazilian steakhouse and churrascaria brand founded in Southern Brazil in 1979. The restaurant concept is centered on churrasco, the traditional gaucho technique of roasting high-quality cuts of meat over an open flame. Fogo combines tableside carved meats with its Market Table, Feijoada Bar, Brazilian side dishes, seafood, cocktails, wine, desserts, and other dining experiences.
Fogo expanded from Brazil into the United States and established Dallas as its U.S. corporate base. The company has grown rapidly in recent years through new restaurant development in the United States and abroad. Fogo opened 16 restaurants globally during 2025 and announced plans for another 14 to 16 domestic and international openings in 2026, including new markets in Latin America and continued U.S. expansion. In February 2026, Fogo stated that it had 88 U.S. locations.
Fogo de Chão is privately held. Bain Capital Private Equity acquired the company from Rhône Capital in September 2023, following an agreement announced in August 2023. Barry McGowan continues to serve as Chief Executive Officer. The transaction was widely reported at an approximate enterprise value of $1.1 billion including debt, although the parties did not publicly disclose formal transaction terms.
Fogo de Chão does not prominently publish a single general corporate switchboard on its current consumer website.
Fogo primarily routes current guest feedback through its official online Contact Us system rather than a universal public Customer Service telephone line.
Fogo de Chão, Inc.
14850 Quorum Drive, Suite 500
Dallas, TX 75254
United States
Fogo de Chão
14850 Quorum Drive, Suite 500
Dallas, TX 75254
United States
The company’s current privacy policy uses this Dallas address for Customer Service and privacy correspondence.
Privacy: privacy@fogo.com
For general guest concerns, Fogo currently directs customers to its official Contact Us form rather than publishing a general unsecured email address.
Restaurants, Brazilian Steakhouses, Churrascaria, Hospitality, Catering and Private Dining
1979
Barry McGowan.
Bain Capital Private Equity
Bain completed its acquisition from Rhône Capital in September 2023.
Fogo reported 88 U.S. locations in February 2026.
14 to 16 new domestic and international openings planned for 2026.
https://fogodechao.com/careers/
Not applicable.
Fogo de Chão is privately held by Bain Capital.
Fogo’s signature dining experience centers on meats roasted over open flames and carved tableside by gaucho chefs. Guests can sample multiple proteins throughout the meal while controlling the pace of tableside service.
The Full Churrasco experience combines continuous tableside cuts of fire-roasted meat with access to the Market Table and Brazilian side dishes. Available cuts vary by restaurant, meal period, and seasonal menu.
The Market Table offers salads, vegetables, cheeses, cured meats, soups, specialty ingredients, and other selections designed to complement the churrasco experience. Guests can also choose Market Table-focused dining without ordering the full meat experience.
Fogo’s Feijoada Bar reflects traditional Brazilian flavors and generally includes feijoada-related ingredients and accompaniments. It is offered with the Market Table at participating locations.
Fogo serves a variety of beef cuts prepared over open flame. Selections can include picanha, filet mignon, ribeye, sirloin-style cuts, and other rotating premium offerings.
Picanha is one of Fogo’s signature cuts and a classic Brazilian churrasco selection. It is seasoned simply and roasted over fire before being carved tableside.
Selected restaurants offer fire-roasted lamb as part of the churrasco menu. Lamb selections can vary according to market, meal period, and current menu.
Fire-roasted chicken provides an alternative to beef and is commonly included among Fogo’s tableside protein selections.
Pork selections may include ribs, sausages, or other Brazilian-inspired preparations depending on the current restaurant menu.
Fogo offers seafood entrées and other seafood dishes in addition to churrasco meats. Availability and specific items vary by restaurant.
Traditional side dishes served with the churrasco experience can include pão de queijo, caramelized bananas, mashed potatoes, and other restaurant-specific accompaniments.
Many Fogo restaurants operate lunch service featuring churrasco, Market Table dining, selected entrées, and other daytime offerings.
Dinner service provides the full range of churrasco, Market Table, sides, drinks, desserts, and premium menu selections.
Participating locations offer weekend brunch with the churrasco experience and additional brunch-focused selections.
Bar Fogo provides cocktails, wine, small plates, shareable dishes, and a more casual way to experience the brand. Fogo also introduced rotating seasonal beverage programs in 2026.
Fogo maintains a broad wine program designed to complement grilled meats and Brazilian-inspired dishes. Selection varies by location.
The bar menu includes Brazilian-inspired cocktails such as caipirinhas along with contemporary seasonal drinks and nonalcoholic selections.
Desserts can include Brazilian-inspired sweets and classic restaurant desserts, with individual offerings varying by location.
Fogo offers catering for corporate functions, celebrations, meetings, and other events. Catering formats and availability vary by local restaurant.
Many Fogo restaurants include private or semi-private dining spaces for corporate events, celebrations, weddings, and group meals.
Restaurants accommodate group reservations and event packages for larger parties, subject to location-specific capacity and booking rules.
Fogo sells physical and electronic gift cards that can be used subject to applicable gift-card terms.
Fogo Rewards provides loyalty benefits and promotions to participating guests. Questions about Fogo Rewards can be submitted through the company’s official Contact Us page.
Guests can reserve tables through Fogo’s website and location pages. Reservation availability depends on restaurant, date, party size, and dining period.
In February 2026, Fogo introduced Selma, an AI-powered voice assistant that the company says answers guest calls across all 88 U.S. locations. The system is designed to handle routine questions and allow restaurant teams to focus on in-person hospitality.
Fogo does not prominently publish a single current general corporate switchboard through its consumer Contact Us page.
A separate current corporate-headquarters phone is not prominently listed by Fogo for public consumer use.
No current universal verified public headquarters number is prominently published.
No separate public corporate-office line is prominently advertised.
Fogo currently emphasizes its online Contact Us form and location-specific telephone support rather than one universal guest-service number.
Contact page
https://fogodechao.com/contact/
Guest feedback can be submitted through the same Contact Us page by selecting Fogo location feedback.
Fogo’s Contact Us page includes a dedicated Gift card issue category.
A historical Fogo gift-card help page listed 888-288-4641, but because the current main Contact page no longer prominently identifies that as a universal live Customer Service number, it should not be treated as the primary current general support line.
Current Rewards issues should be submitted through:
https://fogodechao.com/contact/
Reservation numbers vary by restaurant. Use the local Fogo location page for the current restaurant-specific telephone number.
Each Fogo restaurant has its own local contact details.
Fogo does not publish one universal corporate billing telephone number for restaurant guests.
Private dining, events, and group sales are coordinated at the restaurant or market level.
No universal regional-office number is publicly listed.
Fogo operates internationally, but each country and market has separate local contact arrangements.
No universal corporate emergency hotline is published.
Not applicable.
Fogo is privately held.
Fogo uses corporate communications and public-relations contacts that can change by announcement. No permanent consumer-facing media number is prominently published.
No universal applicant phone number is published.
https://fogodechao.com/careers/
For an active reservation, dining problem, incorrect charge, food concern, missing item, or service issue, contact the specific Fogo restaurant involved. Local restaurant teams are best positioned to access reservation information, checks, table assignments, employee details, and manager records. Have the location, visit date, approximate time, receipt, reservation name, and payment information ready.
If the restaurant cannot resolve the issue, use Fogo’s official Contact Us page at https://fogodechao.com/contact/. The form includes separate categories for location feedback, gift-card issues, Fogo Rewards assistance, general questions, and other matters. This creates a written corporate record that can be reviewed beyond the restaurant level.
For privacy-specific complaints, email privacy@fogo.com or write to the Customer Service address at 14850 Quorum Drive, Suite 500, Dallas, TX 75254. For reservations, calling the relevant restaurant rather than searching for a generic corporate number is generally the most effective current route.
Fogo de Chão, Inc.
14850 Quorum Drive, Suite 500
Dallas, TX 75254
United States
Fogo’s current privacy policy lists this as its Customer Service and corporate correspondence address.
14850 Quorum Drive, Suite 500
Dallas, TX 75254
Fogo continues to describe itself as headquartered in Dallas.
For complaints about a specific restaurant, use the restaurant’s individual address rather than sending the first complaint directly to corporate headquarters.
Older SEC filings identify
14881 Quorum Drive, Suite 750
Dallas, TX 75254
as Fogo’s former principal executive-office address. That address appears in legacy SEC filings from Fogo’s public-company era and should not replace the newer 14850 Quorum Drive, Suite 500 contact address now published by the company.
Complaints may involve food quality, an incorrect restaurant bill, reservation handling, service, staff conduct, gift cards, Rewards, food allergies, catering, or another dining experience. Keep the restaurant location, visit date, receipt, reservation details, names of employees where known, photographs if relevant, and records of any prior conversation with the restaurant.
For immediate dining complaints, begin with the restaurant where the issue occurred and ask for the manager on duty. Explain what happened and provide the receipt or reservation information. Restaurant management can often correct billing issues, food problems, or service concerns without corporate escalation.
Gift-card complaints, Fogo Rewards problems, and general customer questions should use the matching category on Fogo’s official Contact Us form. Catering and private-event disputes should first be directed to the restaurant’s event or sales contact.
If the first manager cannot resolve the issue, request review by the restaurant’s General Manager or senior operating manager. Provide the visit date, table or reservation name, receipt, employee names if known, and a concise explanation of the resolution you requested previously.
Submit the complaint at https://fogodechao.com/contact/. Choose the most accurate category and provide the restaurant location, date, receipt details, earlier management contact, and supporting information. A written submission creates a clearer escalation record than repeated phone calls.
For a serious unresolved matter, send written correspondence to Fogo de Chão, Inc., 14850 Quorum Drive, Suite 500, Dallas, TX 75254. Include copies of the receipt, prior complaint history, and the requested resolution.
Privacy complaints should be directed to privacy@fogo.com. Gift-card and Rewards matters should be routed through their dedicated Contact Us categories. Food-allergy or food-safety complaints should clearly identify the food item, symptoms or concern, date and time, and restaurant involved.
Food-safety and sanitation complaints can be reported to the local or state health authority that regulates the restaurant. Alcohol-service complaints may fall under state alcoholic-beverage regulators, while employment concerns follow applicable labor and employment channels.
Incorrect charges or unresolved payment disputes may also be raised with the credit-card issuer or payment provider. General consumer issues can be submitted to the relevant state Attorney General or consumer-protection agency if the restaurant and corporate escalation process does not resolve the problem.
For substantial financial loss, serious injury, contractual event disputes, or other significant unresolved matters, review any applicable reservation, catering, private-event, gift-card, or online terms. Depending on the issue, formal demand, mediation, arbitration, or court action may be available. Seek qualified legal advice when the potential claim is substantial.
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