Copart
Copart, Inc. is a global online vehicle auction and automotive remarketing company that connects vehicle sellers with buyers through internet-based auction technology. The company works with insurance carriers, banks, finance companies, dealers, rental-car businesses, fleet operators, charities, and individual vehicle owners. Buyers include licensed dealers, dismantlers, rebuilders, exporters, automotive businesses, and, where regulations permit, members of the general public. Copart is particularly known for salvage, damaged, used, clean-title, fleet, powersports, commercial, and insurance-total-loss vehicles.
Copart was founded in 1982 by Willis Johnson with a single salvage auction facility in Vallejo, California. The company became publicly traded in 1994 and later reincorporated in Delaware. Its development of online-only vehicle auctions and its Virtual Bidding Third Generation platform transformed the traditional salvage-auction model into a global digital marketplace. Today, Copart connects approximately one million members in more than 185 countries and sells millions of vehicles annually.
The company is now headquartered in Dallas, Texas and trades on Nasdaq under the ticker CPRT. A major current leadership change took effect on July 31, 2026, when longtime executive and Executive Chairman Jay Adair returned to the CEO role after Jeff Liaw stepped down. Copart’s fiscal 2026 Form 10-K reports approximately 11,900 employees and 286 operating facilities globally, showing how extensively the company has grown beyond its original California auction yard.
Copart, Inc.
14185 Dallas Parkway, Suite 300
Dallas, TX 75254
United States
Copart’s fiscal 2026 Form 10-K identifies Suite 300 as the company’s principal executive office, and its current Investor Relations contact page uses the same Suite 300 mailing address. This should be treated as the primary current headquarters address.
Copart, Inc.
14185 Dallas Parkway, Suite 300
Dallas, TX 75254
Copart’s current SEC filing lists this address and telephone number for its principal executive offices.
Copart’s consumer-facing Corporate Office contact page currently displays
14185 Dallas Parkway, Suite 400
Dallas, TX 75254
However, the newer fiscal 2026 SEC filing and current Investor Relations page use Suite 300. For corporate, investor, legal, and executive-office purposes, Suite 300 is the stronger current reference.
Copart originated in California and maintained significant corporate operations there earlier in its history. The company’s modern global headquarters is now in Dallas, Texas, so older California headquarters references should not be used as the current corporate address.
972-391-5000
972-391-5400
Copart’s Member Services team handles membership, bidding, payment, deposits, licensing, and related buyer-support questions.
14185 Dallas Parkway, Suite 300, Dallas, TX 75254
14185 Dallas Parkway, Suite 300, Dallas, TX 75254
Member Services: Member.Services@Copart.com
Investor Relations: investor.relations@copart.com
Dealer Services: DealerServices@copart.com
Accounts Receivable: Buyer.ar@Copart.com
Online Vehicle Auctions, Automotive Remarketing, Salvage Auctions, Vehicle Logistics and Automotive Technology
1982
Founder: Willis Johnson.
Approximately 11,900 full-time and part-time employees as of July 31, 2026.
286 operating facilities globally according to Copart’s fiscal 2026 Form 10-K.
Copart’s corporate contact page lists corporate-office hours as approximately 8:00 AM to 5:00 PM, Monday through Friday. Member Services publishes separate support hours.
Investor Relations: https://www.copart.com/content/us/en/investor-relations
Careers: https://www.copart.com/content/us/en/careers
Copart’s core service is its internet-based auction marketplace, where registered members can bid on vehicles offered by insurers, financial institutions, dealers, fleets, rental companies, charities, and individual sellers. The online format allows buyers from many countries to participate without attending a physical auction.
Copart is one of the world’s best-known marketplaces for salvage and damaged vehicles. Inventory includes insurance total-loss cars, collision-damaged vehicles, flood-damaged vehicles, recovered-theft vehicles, and units that may be suitable for rebuilding, dismantling, parts recovery, or export.
Not every Copart vehicle is salvage. The platform also lists clean-title cars, trucks, commercial vehicles, and other inventory, giving dealers and professional buyers access to vehicles that can potentially return directly to retail or fleet use.
Copart’s VB3 technology powers its online auction process. The platform allows users to place preliminary bids and participate in live virtual auctions, replacing the traditional need to bid physically at an auction yard.
Insurance companies use Copart to process, store, transport, title, market, and sell vehicles declared total losses. Copart’s large facility network and technology infrastructure allow insurers to manage high volumes of damaged vehicles, including spikes caused by hurricanes, floods, hailstorms, and other catastrophes.
Automotive dealers can use Copart to dispose of aged inventory, trade-ins, damaged vehicles, wholesale units, and other vehicles. Dealer Services provides a specialized contact channel for dealers interested in selling inventory through Copart.
Fleet operators and rental businesses can use Copart to remarket vehicles that are damaged, retired, excess, or otherwise ready for disposal. The platform helps expose this inventory to a large international buyer base.
Copart supports vehicle pickup, movement, and transportation through its logistics network and transportation technology. Buyers can also assign transporters and coordinate pickup after winning vehicles.
Qualified buyers can arrange shipment of purchased vehicles through Copart’s shipping-related tools. This can be especially useful for buyers located far from the selling yard or outside the United States.
Copart provides title-processing services as part of its seller and insurance operations. Specialized title-procurement teams can work with title documents, lienholders, total-loss packets, compliance reviews, and related administrative processes.
Member Services supports registration, identification verification, licensing, bidding eligibility, payments, deposits, wire transfers, refunds, and other auction-related questions. Live Chat and email are also available.
Copart Dealer Services helps automotive dealers sell vehicles using Copart’s auction platform. The department provides seller onboarding and assistance for dealerships seeking an alternative wholesale disposition channel.
CashForCars.com is part of Copart’s consumer vehicle-acquisition business. It allows individuals to request offers for used, unwanted, damaged, or end-of-life vehicles and arrange qualifying pickup.
1-800 CAR BUYER is another Copart-associated vehicle-purchasing service. It extends Copart’s business into direct vehicle acquisition from consumers and vehicle owners.
National Powersport Auctions, or NPA, expands Copart’s remarketing services into motorcycles, ATVs, side-by-sides, personal watercraft, and other powersports inventory.
Purple Wave supports auction services for equipment and assets beyond traditional passenger vehicles, expanding Copart’s reach into commercial and equipment remarketing.
CrashedToys focuses on motorcycles, powersports vehicles, and specialty units. It provides buyers with access to damaged and repairable recreational inventory.
Copart provides a mobile app that allows users to search inventory, monitor auctions, bid, review account information, and contact locations or support from a mobile device.
972-391-5000.
972-391-5000
972-391-5000
972-391-5000
972-391-5400
972-391-5400
Member Services is the main buyer and member-support department.
Copart does not currently publish one universal toll-free number that replaces Member Services for all customer issues.
888-616-1237
Dealer Services email
DealerServices@copart.com.
A separate public billing-only number is not prominently listed. Member billing and refund inquiries can begin with 972-391-5400, while wire-transfer status questions can use Buyer.ar@Copart.com.
877-4-CHK-LOT
This automated line can provide information about a won or sold vehicle’s lot, title, payment, storage, pickup, and readiness status.
Copart does not publish one universal regional-office phone number. Individual yards and operating locations have their own verified telephone numbers.
Use the official Copart location directory for yard-specific phone numbers
https://www.copart.com/locations
Copart operates through country-specific platforms and local offices rather than one universal global telephone line.
No general corporate emergency line is publicly promoted. Vehicle and account assistance should use Member Services or the applicable local facility.
Copart does not prominently publish a dedicated Investor Relations telephone number.
Email: investor.relations@copart.com.
A permanent public media phone is not prominently listed. Current corporate announcements use
copart@fgsglobal.com
for media inquiries.
Copart does not prominently publish one universal applicant HR phone number.
Employment verification
800-367-5690
Employer Code: 25460.
Not applicable.
Copart is an automotive auction and remarketing company.
For most member-related issues, the best starting point is Copart Member Services at 972-391-5400. The team handles registration, licenses, bidding eligibility, deposits, payments, refunds, and other account issues. Copart currently publishes Member Services hours of Monday through Friday, 7:00 AM to 7:00 PM Central Time, while Live Chat is available through its website. Before calling, have your Member Number or account email, lot number, invoice number, selling location, and payment information ready.
If the issue concerns a particular vehicle, extra fee, pickup problem, title, storage charge, or yard condition, contact the Copart location where the vehicle was sold or stored. Copart itself advises members to contact the location for certain location-specific charges and operational issues. This can be faster than routing a yard-level problem through corporate headquarters.
Corporate matters can use the headquarters number 972-391-5000, while dealership sellers should use 888-616-1237. Investors should contact investor.relations@copart.com, and applicants should use the official Careers site rather than relying on unsolicited recruitment messages.
Complaints against Copart can involve bidding, auction fees, vehicle descriptions, deposits, payments, refunds, title processing, towing, storage, pickup, membership restrictions, dealer transactions, or customer-service interactions. Before escalating, gather your Member Number, lot number, auction date, invoice, payment records, screenshots, photographs, title documents, communication history, and the selling Copart location.
Begin with Member Services at 972-391-5400 or Member.Services@Copart.com. Explain the problem in chronological order and provide the lot number, transaction date, location, invoice, and specific resolution you want. Ask the representative to document the issue and preserve the support reference, email thread, or other proof of the contact.
If the issue is location-specific, contact the selling yard. Dealer sellers can use Dealer Services at 888-616-1237, wire-transfer issues can go to Buyer.ar@Copart.com, and investor matters go to Investor Relations. Using the department with operational authority over the transaction is usually more effective than repeatedly contacting general support.
If the first representative cannot resolve the issue, request escalation to a Member Services supervisor, General Manager at the Copart location, or other responsible manager. Provide your previous case history and clearly separate disputed facts from the remedy you are requesting, such as a fee review, deposit refund, title correction, or account reconsideration.
Submit the complaint through Copart’s official Corporate Office or department contact form and preserve a copy of the submission. Written complaints are particularly useful when photographs, invoices, screenshots, correspondence, or title records are important because they create a clearer record than a telephone conversation alone.
For serious unresolved issues, write to Copart, Inc., 14185 Dallas Parkway, Suite 300, Dallas, TX 75254. Include your Member Number, lot number, location, dates, prior support contacts, evidence, and requested resolution. Current SEC and Investor Relations records support Suite 300 as the strongest current executive-office address.
Where the dispute involves payments, titles, dealer transactions, account verification, seller processing, or another specialized function, ask that the matter be routed to the responsible internal group. If you believe a communication is fraudulent, forward suspicious Copart-branded messages to Phishing@Copart.com rather than responding to the sender.
The correct regulator depends on the complaint. Dealer or vehicle-title disputes can involve a state’s motor vehicle or dealer-licensing authority. Auction or salvage-yard operations may also be regulated by state-specific agencies. Complaints involving deceptive business practices may fall under a state Attorney General or consumer-protection authority.
If the dispute involves a card payment, unauthorized charge, or refund, consider contacting the card issuer or payment provider after first giving Copart an opportunity to correct the issue. For broader consumer complaints, state consumer-protection offices may provide complaint mediation or other assistance. Keep all invoices, receipts, emails, and transaction screenshots.
If a substantial dispute remains unresolved, review the Copart Member Terms, seller agreement, or other contract applicable to your transaction before taking formal action. The contract may specify governing law, venue, arbitration, limitations, deadlines, or notice requirements. For high-value vehicle or business disputes, obtaining advice from a qualified attorney may be appropriate.
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