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- Regal Cinemas Corp
About Regal Cinemas
Regal is one of the largest movie-theater operators in the United States. The modern Regal Cinemas business traces its history to 1989 in Knoxville, Tennessee. Over time, Regal grew through the development and acquisition of multiple theater chains and became a major operator of multiplex cinemas across the country.
Regal theaters provide standard movie screenings as well as premium formats, luxury seating, concessions, loyalty rewards, subscription services, private screenings, group events, gift cards, discount tickets, and specialty programming. Depending on the theater, premium experiences can include IMAX, RPX, 4DX, ScreenX, and other enhanced cinema formats.
Regal became part of Cineworld Group in 2018. Following Cineworld’s financial restructuring, Regal continues to operate as part of the privately held Cineworld organization rather than as a separately publicly traded U.S. company. Regal’s current official legal, privacy, promotion, customer-service, and gifting materials continue to identify its corporate address as 101 E. Blount Avenue, Knoxville, Tennessee 37920.
Quick Information
Corporate Phone Number
865-922-1123
Customer Service Number
865-922-1123
Corporate Office Address
101 E. Blount Avenue, Knoxville, TN 37920
Headquarters Address
101 E. Blount Avenue, Knoxville, TN 37920
General customer concerns are handled through Regal Customer Support and its official Contact Us system. Privacy email: privacy@regalcinemas.com
Industry
Movie Theaters, Cinema Exhibition and Entertainment
Founded
1989
No. of Employees
A current standalone Regal employee total is not publicly disclosed in the official Regal materials reviewed.
Corporate Office Hours
Regal does not publish one universal corporate-office schedule. Theater and customer-support availability varies.
Website
RegMovies.com
Investor Relations
Regal is part of privately held Cineworld Group and does not maintain a separate public-company Investor Relations department.
Careers Page
Regal Careers
Regal Cinemas Products & Services
Movie Tickets
Regal sells tickets for films playing at its theater locations.
Customers can purchase tickets at participating box offices, kiosks, through Regal’s website, or through its mobile app.
Standard Movie Screenings
Regal theaters provide conventional theatrical movie presentations across a broad range of genres.
Programming varies by theater and release schedule.
IMAX
Selected Regal theaters feature IMAX auditoriums.
These locations provide large-format presentations with specialized projection, sound, and screen technology.
RPX
RPX is Regal’s premium theater format.
It generally combines a large screen, enhanced projection, upgraded audio, and premium seating.
4DX
Selected Regal locations offer 4DX presentations.
The format can include motion seating and environmental effects synchronized with the film.
ScreenX
ScreenX expands selected portions of a movie onto additional theater walls to create a wider viewing experience.
Availability is limited to participating theaters and titles.
Recliner Seating
Many Regal theaters offer upgraded reclining seats.
Amenities vary by location.
Concessions
Regal sells popcorn, soft drinks, candy, nachos, hot foods, ICEEs, and other theater concessions.
Specific food and beverage options vary.
Regal Rewards
Regal Rewards is the company’s loyalty program.
Members can earn points through qualifying purchases and redeem eligible rewards.
Regal Unlimited
Regal Unlimited is a subscription-based movie program.
Eligible members can watch qualifying movies subject to program rules, subscription terms, and applicable surcharges.
Regal Rewards+
Regal also offers Rewards+ as part of its evolving membership and loyalty offerings.
Customers should review current program terms when comparing membership options.
Gift Cards
Regal sells physical and electronic gift cards.
Gift cards can be used for qualifying movie and concession purchases subject to program terms.
Discount Tickets
Regal provides discount ticket products for businesses, organizations, and other eligible purchasers.
Group Sales
Organizations can arrange group ticket purchases through Regal.
Group-sale packages can be useful for schools, businesses, nonprofits, and other organizations.
Private Screenings
Regal offers private screenings for qualifying groups and events.
Availability and pricing depend on the theater, movie, date, and group requirements.
Birthday Parties
Selected Regal locations provide birthday-party options.
The packages can combine movie tickets with other event services.
Business Events
Regal theaters can host meetings, presentations, employee events, and other business functions.
Theater Church
Regal provides theater-space options for qualifying religious organizations in selected markets.
Film Festivals and Special Events
Participating theaters may host film festivals, concerts, sports programming, anniversary presentations, and other specialty content.
Regal Mobile App
The Regal app allows customers to purchase tickets, manage their loyalty account, access rewards, review theaters, and manage qualifying reservations.
Regal Cinemas Corporate Phone Numbers
Corporate Phone Number
865-922-1123
Regal’s current Privacy Policy publishes this number alongside its Knoxville corporate address.
Corporate Headquarters Number
865-922-1123
This is the currently verified corporate-level telephone number associated with Regal Entertainment Group in Knoxville.
Headquarters Number
865-922-1123
Customers needing a verified corporate contact can use this number.
Corporate Office Number
865-922-1123
Regal publishes this number with its 101 E. Blount Avenue corporate contact information.
Customer Service Number
865-922-1123
Regal’s Privacy Policy directs written inquiries to the same Knoxville address with Attention: Customer Service and provides this telephone number.
For ordinary ticket, theater, rewards, or account concerns, Regal also directs customers through its Customer Support and Contact Us system.
Customer Support Number
865-922-1123
This is a verified Regal corporate contact.
Customers may also receive more issue-specific assistance through Regal’s online Customer Support system.
Toll-Free Customer Service Number
A universal toll-free general Customer Service number was not verified in current official Regal materials.
Group Sales Number
800-792-8244
Regal publishes this number for qualifying group-ticket purchases of 25 tickets or more and related group-sales activity.
Corporate Box Office Email
CorporateBoxOffice@RegalCinemas.com
Regal publishes this email for corporate gifting, purchase orders, discount-ticket activity, and related business orders.
It is not a general moviegoer complaint email.
eGift Card Support Number
833-700-2157
Regal directs customers with qualifying eGift Card issues to its third-party digital gift-card support provider at this number.
eGift Card Support Email
This email is specifically for eligible eGift Card assistance.
Privacy Number
865-922-1123
Regal’s Privacy Policy publishes this number for questions relating to its privacy practices.
Privacy Email
This address is specifically intended for privacy-related communication.
Human Resources Number
A universal public national Regal Human Resources telephone number was not verified.
Employment inquiries should be handled through Regal Careers or the appropriate theater.
Media / Press Number
A permanent public general media telephone number was not verified in current Regal materials.
Media representatives should use Regal’s current corporate communications channels.
Investor Relations Number
Regal is part of privately held Cineworld Group and does not maintain a conventional public-company Investor Relations number.
How to Reach a Real Person at Regal Cinemas
For an immediate problem involving a movie screening, seating, concessions, theater cleanliness, refunds, accessibility, or employee service, speak with the theater manager while you are still at the location whenever possible. Local management is often able to address theater-specific issues more quickly than corporate support.
For unresolved matters, use Regal’s official Contact Us and Customer Support system. The verified corporate-level telephone contact is 865-922-1123. Customers with Regal Rewards issues can also speak with the customer-service desk at a Regal theater or submit the issue through Regal’s support channels. Group sales should use 800-792-8244, while eGift Card problems handled by Buyatab can be directed to 833-700-2157.
Regal Cinemas Headquarters & Corporate Office Address
Regal Corporate Headquarters
Regal Entertainment Group
101 E. Blount Avenue
Knoxville, TN 37920
This is the current corporate address used throughout Regal’s official 2026 materials.
Regal Cinemas Legal Address
Regal Cinemas, Inc.
101 E. Blount Avenue
Knoxville, TN 37920
Regal’s Terms of Service identifies this address for appropriate legal notices.
Customer Service Mailing Address
Regal Entertainment Group
101 E. Blount Avenue
Knoxville, TN 37920
Attn: Customer Service
Regal publishes this address for appropriate customer correspondence.
Privacy Correspondence Address
Regal Entertainment Group
101 E. Blount Avenue
Knoxville, TN 37920
Attn: Customer Service
Privacy-related correspondence can also be directed to this address.
Legal Department Address
Regal Cinemas, Inc.
Attn: Legal Department
101 E. Blount Avenue
Knoxville, TN 37920
This address is specifically used for qualifying legal and copyright notices.
Regal Gifting Fulfillment Address
Regal CineMedia
c/o Gifting Fulfillment
101 E. Blount Ave.
Knoxville, TN 37920
This address is used for qualifying corporate gifting orders and payments.
Theater Locations
Regal operates movie theaters across the United States.
Individual theater addresses should not be confused with Regal’s Knoxville corporate headquarters.
How to File a Complaint Against Regal Cinemas
Step 1: Speak With Theater Management
If the complaint involves a particular Regal theater, begin by speaking with an employee or theater manager.
Provide the movie title, showtime, auditorium, ticket information, and a clear explanation of the problem.
Step 2: Request an Immediate Resolution
For issues such as seating, projection, sound, cleanliness, concessions, accessibility, or screening interruptions, ask theater management whether the problem can be corrected during your visit.
Depending on the circumstances and applicable policy, management may be able to provide an appropriate resolution.
Step 3: Contact Regal Customer Support
If the theater cannot resolve the complaint, use Regal’s official Contact Us or Customer Support system.
Provide the theater location, date, showtime, ticket information, and details of any previous discussion with local management.
Step 4: Call the Corporate Contact Number
For further assistance, the verified Regal corporate telephone number is:
865-922-1123
Explain the issue and ask how it can be escalated to the appropriate team.
Step 5: Provide Supporting Documentation
Save movie tickets, booking confirmations, receipts, Regal Rewards records, photographs, emails, and other relevant evidence.
Documentation can help support refund, ticketing, reward, or service complaints.
Step 6: Request Escalation
If the initial response does not resolve the complaint, ask for further review by the appropriate Customer Service, theater operations, rewards, or corporate team.
Clearly explain the previous resolution offered and why the issue remains unresolved.
Step 7: Send a Written Complaint
Written correspondence can be directed to:
Regal Entertainment Group
101 E. Blount Avenue
Knoxville, TN 37920
Attn: Customer Service
Include enough information to identify the theater and transaction.
Step 8: Use Specialized Support for Gift Cards
If the issue specifically concerns an eGift Card, contact the appropriate eGift Card support provider at:
833-700-2157
Do not use a gift-card support channel for unrelated theater complaints.
Step 9: Keep Complete Records
Record dates, representative names, theater details, support case numbers, refund information, and correspondence.
Keep copies of all supporting records.
Step 10: Contact an Appropriate External Authority
For serious unresolved consumer-protection, accessibility, payment, discrimination, privacy, or other regulated concerns, you may consider contacting the appropriate external authority.
The correct agency depends on the nature of the complaint and where the theater is located.
