Regal Cinemas Corp
Regal Cinemas, commonly known as Regal, is an American movie-theater chain headquartered in Knoxville, Tennessee. The company operates theaters under names that include Regal Cinemas, Regal Edwards, and Regal UA.
Regal was founded in 1989 and is part of Regal Global Entertainment, formerly known as Cineworld Group and Regal Cineworld. The international group also operates Cineworld, Picturehouse, Cinema City, and Planet theaters.
Regal offers standard movie screenings, premium formats, concessions, loyalty rewards, subscription memberships, private events, and advance ticketing.
Regal Cinemas, Inc.
Regal
Movie theaters and entertainment
1989
Eduardo Acuña
Privately held entertainment company
1-888-462-7342
(865) 922-1123
Regal Cinemas, Inc.
101 East Blount Avenue
Knoxville, TN 37920
United States
Customer Assistance is available daily from 9:00 a.m. Eastern Time to 12:00 a.m. Eastern Time.
The Support Office’s regular business hours are 8:30 a.m. to 5:30 p.m. Eastern Time.
https://www.regmovies.com/contact
Customers can use Regal’s website or mobile application to find theaters, showtimes, addresses, telephone numbers, formats, and available amenities.
Regal products and services may include:
Movie selection, ticket prices, premium formats, food options, and accessibility features vary by theater.
1-888-462-7342
Call for ticketing questions, theater feedback, Regal Rewards, mobile-app problems, Regal Unlimited, and general customer concerns.
(865) 922-1123
This number is associated with Regal’s Knoxville headquarters. Theater and ticket concerns should normally begin with Customer Assistance or the applicable theater.
1-833-700-2157
This number is provided for qualifying online gift-card support.
Customers should use the Regal contact portal or speak with an employee at a Regal theater’s customer-service desk.
Individual theaters may maintain local telephone numbers. Use the official theater locator to find the correct contact.
Corporate discount tickets, private screenings, and business events can be arranged through Regal’s Gifting and Group Sales pages.
Call Customer Assistance at 1-888-462-7342. Regal states that its contact portal is generally the fastest way to request support, with responses typically provided within 24 to 48 hours.
For a problem during a theater visit, ask to speak with the manager on duty before leaving.
Before contacting Regal, gather:
Do not publish or send a complete gift-card number or payment-card security code through an unverified channel.
Regal Cinemas, Inc.
101 East Blount Avenue
Knoxville, TN 37920
United States
Corporate Office Phone: (865) 922-1123
The Knoxville headquarters supports Regal’s corporate and administrative operations. It is not a public movie theater, ticket-refund counter, or walk-in customer-service center.
Do not mail tickets, gift cards, or original receipts to headquarters unless Regal provides verified instructions.
Step 1: Speak With Theater Management
For cleanliness, seating, projection, sound, concessions, or employee concerns, ask for the manager on duty.
Step 2: Submit the Contact Form
Use Regal’s official contact portal. Identify the theater, movie, date, showtime, and requested resolution.
Step 3: Call Customer Assistance
Call 1-888-462-7342 if the online request does not resolve the issue or requires urgent attention.
Step 4: Request Escalation
Ask for review by a Customer Relations supervisor, theater general manager, Regal Unlimited specialist, or gift-card department.
Step 5: Preserve Supporting Records
Save ticket confirmations, receipts, photographs, account information, support emails, and case numbers.
Step 6: Consider External Escalation
Depending on the complaint, customers may contact:
Customers should submit refund requests promptly because ticket cancellation deadlines apply.
Regal is headquartered at 101 East Blount Avenue, Knoxville, Tennessee 37920.
Regal Customer Assistance can be reached at 1-888-462-7342.
The Knoxville corporate office number is (865) 922-1123.
Eduardo Acuña is the Chief Executive Officer of Regal Global Entertainment.
Eligible tickets may generally be refunded through the application, website, or theater before the deadline.
Regal generally allows eligible refunds until 60 minutes before the scheduled showtime.
Use Regal’s contact portal or ask for assistance at the customer-service desk of a Regal theater.
Call 1-833-700-2157 for eligible online gift-card support.
No. The Knoxville headquarters is not a public theater or walk-in refund center.
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