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- Regal Cinemas Corp
About Regal Cinemas
Regal Cinemas is one of the largest movie-theater operators in the United States. The company operates multiplex cinemas that show major theatrical releases while also providing premium movie formats, concessions, loyalty programs, digital ticketing, and subscription-based movie services.
Regal operates under corporate entities including Regal Cinemas, Inc. and is part of the broader Cineworld organization.
Its theaters operate under the Regal brand throughout numerous U.S. markets.
Regal maintains its principal U.S. corporate and customer-service operations in Knoxville, Tennessee. Current Regal Terms continue to list 101 E. Blount Avenue, Knoxville, Tennessee 37920 for Regal Cinemas, Inc.
Quick Information
Industry
Movie Theaters and Entertainment
Corporate Phone Number
865-922-1123
Customer Service Number
877-835-5734
Corporate Office Address
101 E. Blount Avenue
Knoxville, TN 37920
United States
Headquarters Address
101 E. Blount Avenue
Knoxville, TN 37920
United States
Regal does not publish a universal general Guest Relations email. Privacy inquiries can be directed through its published privacy contact channels.
Parent Organization
Cineworld Group
Loyalty Program
Regal Crown Club
Subscription Program
Regal Unlimited
Customer Support
Official Contact Portal
Typical Contact Portal Response
Approximately 24 to 48 hours
Website
Regal Cinemas Products & Services
Regal provides movie-theater and entertainment services at locations across the United States.
Movie Screenings
Regal theaters show new theatrical releases across a variety of movie genres.
Standard Auditoriums
Traditional Regal auditoriums provide regular movie presentations and general admission seating options depending on the theater.
IMAX
Selected Regal theaters offer IMAX screenings with large-format projection and enhanced sound.
RPX
RPX is Regal’s proprietary premium movie format available at selected locations.
4DX and ScreenX
Some Regal theaters provide specialty formats including 4DX and ScreenX.
Availability varies by market and movie.
Concessions
Customers can purchase popcorn, fountain drinks, candy, snacks, and other food products.
Certain locations offer expanded food and beverage menus.
Regal Crown Club
Regal Crown Club is the company’s loyalty program.
Members can earn qualifying credits and redeem available rewards.
Regal Unlimited
Regal Unlimited is a subscription program providing qualifying movie-admission benefits subject to membership terms.
Regal Corporate Phone Numbers
Regal Corporate Office
865-922-1123
This number is associated with Regal’s Knoxville corporate operations.
Consumer Complaint / Customer Contact Number
877-835-5734
Regal’s current Terms specifically provide this number for certain customer questions and complaints.
Individual Theater Numbers
Each Regal theater has local contact information.
For an immediate problem during a theater visit, speaking directly with theater management is generally the fastest option.
How to Reach a Real Person at Regal
For most Guest Relations concerns, Regal recommends using its official Contact Portal.
Regal states that it typically responds within 24 to 48 hours.
For appropriate consumer issues, customers can also call:
877-835-5734
Before contacting Regal, have:
- Theater location
- Movie title
- Showtime
- Ticket or order number
- Date of visit
- Regal Crown Club information
- Payment details
- Description of the problem
available.
For a problem occurring during a movie visit, speak with the theater manager immediately when possible.
Regal Cinemas Headquarters & Corporate Office Address
Regal Corporate Headquarters
Regal Cinemas, Inc.
101 E. Blount Avenue
Knoxville, TN 37920
United States
Regal’s current Terms continue to identify this Knoxville address for corporate and Customer Service correspondence.
The location supports Regal’s corporate administration, theater operations, Guest Relations, technology, finance, marketing, and related functions.
How to File a Complaint Against Regal Cinemas
Step 1: Speak With the Theater Manager
For a theater-specific concern, begin with management at the affected Regal location.
Common problems may involve:
- Ticketing
- Seating
- Projection
- Sound
- Cleanliness
- Concessions
- Employee service
- Refunds
Step 2: Use Regal’s Contact Portal
Submit a Guest Relations request through Regal’s official Contact page.
The company states that responses normally arrive within 24 to 48 hours.
Step 3: Call Regal
For appropriate customer complaints, call:
877-835-5734
Step 4: Request Further Review
Keep ticket confirmations, receipts, Regal Crown Club information, photographs, and previous correspondence.
Step 5: Contact Regal in Writing
Regal Cinemas, Inc.
101 E. Blount Avenue
Knoxville, TN 37920
Attn: Customer Service
This correspondence address is provided in Regal’s current Terms.
Step 6: Membership or Subscription Complaints
For Regal Unlimited or Regal Crown Club concerns, include account information and the relevant transaction or membership details.
Step 7: External Consumer Complaint
If a legitimate issue remains unresolved, customers may consider contacting the consumer-protection authority in their state.
