-
- Dollar General
About Dollar General
Dollar General Corporation is one of the largest discount retail companies in the United States. The company traces its history to 1939, when J.L. Turner and his son Cal Turner established the business that later became Dollar General.
The company focuses on conveniently located stores selling everyday products at value-oriented prices. Its merchandise includes food, beverages, cleaning supplies, paper goods, household products, health and beauty items, pet supplies, clothing, seasonal merchandise, and basic general merchandise.
Dollar General operates thousands of stores across the United States and also operates the pOpshelf retail concept.
The company is publicly traded on the New York Stock Exchange under the symbol DG and maintains its headquarters in Goodlettsville, Tennessee.
Quick Information
Industry
Discount Retail
Founded
1939
Corporate Phone Number
(615) 855-4000
Customer Service Number
1-877-463-1553
Corporate Office Address
100 Mission Ridge
Goodlettsville, TN 37072
United States
Headquarters Address
100 Mission Ridge
Goodlettsville, TN 37072
United States
customercare@dollargeneral.com
Stock Symbol
NYSE: DG
Main Retail Brand
Dollar General
Other Retail Concept
pOpshelf
Digital Support Email
Website
Dollar General Products & Services
Dollar General operates discount retail stores carrying frequently purchased consumer goods.
Groceries
Stores offer packaged foods, snacks, drinks, pantry products, frozen items, and selected refrigerated products.
Household Essentials
Customers can purchase cleaning supplies, paper products, laundry products, storage goods, and other household necessities.
Health and Beauty
Dollar General carries personal-care products, cosmetics, hygiene items, over-the-counter medicines, and other health products.
Pet Products
Stores offer pet food, treats, toys, litter, and other basic pet supplies.
Seasonal Merchandise
Seasonal products may include holiday decorations, outdoor items, school supplies, and other time-sensitive merchandise.
Digital Coupons
Customers can access Dollar General digital coupons through the company’s website and mobile app.
Delivery
Selected locations support delivery through available third-party services.
Dollar General Corporate Phone Numbers
Corporate Headquarters
(615) 855-4000
Current corporate filings continue to identify this number with Dollar General’s Goodlettsville headquarters.
Customer Support
1-877-463-1553
Dollar General publishes this number for general customer assistance.
DG Brands Customer Care
1-800-678-9258
This number can be used for questions involving selected Dollar General private-label products.
How to Reach a Real Person at Dollar General
Call:
1-877-463-1553
For a store-specific issue, first contact the location and ask for the store manager.
Have:
- Store number
- Store address
- Purchase date
- Receipt
- Product information
- Digital order information
- Description of the complaint
available.
Customers can also email:
customercare@dollargeneral.com
Dollar General Headquarters & Corporate Office Address
Dollar General Headquarters
100 Mission Ridge
Goodlettsville, TN 37072
United States
Corporate Phone: (615) 855-4000
Dollar General Corporation continues to identify Goodlettsville as its principal corporate-office location.
The headquarters supports retail operations, merchandising, finance, technology, logistics, human resources, marketing, and other corporate functions.
How to File a Complaint Against Dollar General
Step 1: Speak With the Store Manager
Start with the Dollar General store involved.
Step 2: Contact Customer Support
Call 1-877-463-1553.
Step 3: Email Customer Care
Email customercare@dollargeneral.com.
Step 4: Request Escalation
Ask for additional review and retain any case information.
Step 5: Contact Corporate Headquarters
Dollar General Corporation
100 Mission Ridge
Goodlettsville, TN 37072
Step 6: Product Safety Complaints
Check applicable recall information and report serious product-safety problems where necessary.
Step 7: Consumer Complaint
Contact an appropriate consumer-protection agency if the issue remains unresolved.
