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- Dollar General
About Dollar General
Dollar General Corporation is one of the largest discount retailers in the United States. The company traces its history to 1939, when J.L. Turner and Cal Turner established the business that eventually became Dollar General. Its operating model focuses on small-format neighborhood stores offering frequently purchased products at affordable prices and in convenient locations.
Dollar General sells food, beverages, snacks, health and wellness products, beauty and personal-care items, cleaning supplies, laundry products, household goods, pet products, basic apparel, seasonal merchandise, toys, and other everyday essentials. The company operates under several concepts, including Dollar General, DG Market, DGX, pOpshelf, and Mi Súper Dollar General in Mexico.
As of July 31, 2026, Dollar General operated 21,148 stores across its U.S. and Mexican retail network. As of February 27, 2026, the company employed approximately 194,000 full-time and part-time employees. Dollar General Corporation is publicly traded on the New York Stock Exchange under the ticker symbol DG, and its principal executive offices remain at 100 Mission Ridge, Goodlettsville, Tennessee 37072.
Quick Information
Corporate Phone Number
615-855-4000
Customer Service Number
800-678-9258
Corporate Office Address
100 Mission Ridge, Goodlettsville, TN 37072
Headquarters Address
100 Mission Ridge, Goodlettsville, TN 37072
customercare@dollargeneral.com
Industry
Discount Retail and General Merchandise
Founded
1939
No. of Employees
Approximately 194,000 full-time and part-time employees as of February 27, 2026
Corporate Office Hours
Dollar General does not publish one universal corporate headquarters schedule. Store hours and customer-support availability vary by channel.
Website
DollarGeneral.com
Investor Relations
Dollar General Investor Relations
Careers Page
Dollar General Careers
Dollar General Products & Services
Food and Beverages
Dollar General carries a large selection of packaged food, snacks, beverages, canned goods, breakfast products, frozen items, dairy products, and other grocery essentials.
Some locations also offer expanded fresh-food selections.
Health and Wellness Products
Stores sell over-the-counter health products, vitamins, first-aid supplies, pain relief products, personal health items, and other everyday wellness essentials.
Beauty and Personal Care
Dollar General carries shampoo, soap, cosmetics, deodorant, oral-care products, skincare items, hair-care products, and other beauty and personal-care merchandise.
Cleaning Supplies
Customers can purchase household cleaning products including surface cleaners, disinfectants, paper products, trash bags, dishwashing products, and related household supplies.
Laundry Products
Dollar General sells laundry detergent, fabric softeners, dryer sheets, stain removers, and other clothing-care products.
Household Essentials
The retailer provides kitchen supplies, storage products, paper goods, basic home accessories, batteries, light bulbs, and other frequently used household items.
Seasonal Merchandise
Dollar General carries rotating merchandise associated with holidays, weather changes, school seasons, celebrations, and seasonal decorating.
Apparel
Basic apparel is available at many stores.
Products can include socks, underwear, casual clothing, sleepwear, and seasonal apparel.
Pet Products
Dollar General sells pet food, treats, litter, toys, and other basic pet-care products.
Baby Products
Stores carry diapers, wipes, baby food, feeding products, and other baby-care essentials.
Private-Label Products
Dollar General maintains a broad portfolio of private brands.
Examples include Clover Valley, DG Home, DG Health, true living, Studio Selection, Believe Beauty, Comfort Bay, Smart and Simple, Gentle Steps, Rexall, and Forever Pals.
DG Digital Coupons
Customers can use Dollar General’s digital platform to clip and redeem eligible digital coupons.
A registered mobile number is typically associated with the user’s digital coupon account.
Dollar General App
The Dollar General mobile app provides access to coupons, shopping lists, promotions, account functions, and other digital services.
myDG
Dollar General offers customer account tools through its myDG digital platform.
Customers can manage certain account details and access available personalized offers.
DG Delivery
Dollar General has expanded delivery services in selected markets.
Availability depends on location and supported delivery partners.
DG Market
DG Market stores offer an expanded grocery assortment compared with many traditional Dollar General locations.
These stores may carry additional fresh foods, refrigerated products, and grocery selections.
DGX
DGX is a smaller urban-focused Dollar General concept.
These stores are designed for customers in densely populated areas and offer convenient food, household, and everyday merchandise.
pOpshelf
pOpshelf is a Dollar General retail concept focused on seasonal products, home décor, beauty, party supplies, crafts, and other discretionary merchandise.
Financial and Payment Services
Dollar General stores may provide certain financial and payment-related services, depending on location and partnerships.
These can include prepaid products, money-related services, and payment options.
Dollar General Corporate Phone Numbers
Corporate Phone Number
615-855-4000
Dollar General’s current SEC filings identify this number as the registrant telephone number associated with its principal executive offices.
Corporate Headquarters Number
615-855-4000
This is the verified headquarters telephone number for Dollar General Corporation in Goodlettsville, Tennessee.
Headquarters Number
615-855-4000
Current corporate filings continue to associate this number with Dollar General’s headquarters.
Corporate Office Number
615-855-4000
This is the company’s principal corporate-office telephone number.
Customer Service Number
800-678-9258
Dollar General publishes this number for Customer Service inquiries.
Customers can use it for appropriate product, store, and general customer-service concerns.
Customer Support Number
800-678-9258
This is an official general Customer Service number published by Dollar General.
Toll-Free Number
800-678-9258
Dollar General’s general Customer Service number is toll-free.
Digital Account Support Number
888-518-3446
Dollar General publishes this number for customers having trouble with account verification and certain online account functions.
Digital Customer Care Email
This email is associated with certain digital-account support issues.
Accessibility Support Number
877-463-1553
Dollar General publishes this number for customers who experience accessibility difficulties with its website or mobile applications.
It is a specialized accessibility-support number and should not be presented as the primary general Customer Service line.
Accessibility Support Email
This email is published for digital accessibility and website-support concerns.
Investor Relations Number
615-855-4000
Dollar General’s corporate headquarters number can also be used as a corporate-level starting point for shareholder matters.
Investor-specific inquiries can be sent through the dedicated Investor Relations channel.
Investor Relations Email
investorrelations@dollargeneral.com
This is the company’s official Investor Relations email address.
Transfer Agent Number
866-927-3314
Dollar General shareholders can contact the company’s transfer agent for appropriate registered-shareholder matters.
This can include stock transfers, lost certificates, and address changes.
Media / Press Email
Dollar General publishes this email specifically for media inquiries.
Media / Press Number
Dollar General has historically published a dedicated media contact line, but its current 2026 media page prominently directs inquiries through dgpr@dollargeneral.com.
A current permanent media phone number should not be substituted without fresh verification.
Sales Number
Dollar General does not publish one universal national retail sales number.
Purchases are handled through individual stores and supported digital-shopping channels.
Human Resources Number
A universal public national HR telephone number was not verified in current official sources.
Employment inquiries should be handled through Dollar General Careers or the relevant hiring location.
How to Reach a Real Person at Dollar General
The most direct verified general Customer Service number for Dollar General is 800-678-9258. Customers can use this line for appropriate questions involving products, store experiences, purchases, private-label merchandise, and other general concerns. If your issue involves a specific store, have the store number or location, purchase date, receipt, product information, and details about what happened available before calling.
Customers experiencing problems with online account verification can call 888-518-3446, while digital-accessibility concerns can be directed to 877-463-1553. For a complaint involving a specific Dollar General location, it is often useful to speak with the store manager first and then contact Customer Service if the matter remains unresolved. Corporate-level matters can be directed to the Goodlettsville headquarters at 615-855-4000.
Dollar General Headquarters & Corporate Office Address
Dollar General Corporate Headquarters
Dollar General Corporation
100 Mission Ridge
Goodlettsville, TN 37072
This is Dollar General’s current principal executive-office address.
Dollar General Corporate Office
Dollar General Corporation
100 Mission Ridge
Goodlettsville, TN 37072
The same Goodlettsville address is used in Dollar General’s current SEC filings and corporate documents.
Investor Relations Address
Dollar General Corporation
Investor Relations
100 Mission Ridge
Goodlettsville, TN 37072
Investor-related correspondence can be directed to the company’s headquarters and Investor Relations department.
Transfer Agent Mailing Address
EQ Shareowner Services
P.O. Box 64854
St. Paul, MN 55164-0854
This address is used for appropriate registered-shareholder matters.
It should not be used for customer complaints involving Dollar General stores.
Dollar General Store Network
Dollar General operates stores throughout the United States and also operates Mi Súper Dollar General stores in Mexico.
Store addresses should not be confused with the company’s Tennessee corporate headquarters.
How to File a Complaint Against Dollar General
Step 1: Speak With the Store Manager
If the complaint involves a specific Dollar General store, begin by speaking with the store manager.
Provide the store location, visit date, approximate time, receipt information, products involved, and a clear explanation of the issue.
Step 2: Contact Dollar General Customer Service
If the store manager cannot resolve the complaint, call 800-678-9258.
Explain the problem and describe what steps you have already taken with the store.
Step 3: Email Dollar General Customer Care
Customers can also submit appropriate general customer-service inquiries by email at:
customercare@dollargeneral.com
Include your full name, contact information, store location, transaction date, and relevant purchase information.
Step 4: Use the Correct Specialized Support Channel
If the issue concerns an online account or verification problem, call 888-518-3446.
For website or app accessibility concerns, call 877-463-1553 or use digitalcare@dollargeneral.com.
Step 5: Provide Supporting Documentation
Keep your receipt, photographs, product packaging, digital order information, account screenshots, bank or card statement, and correspondence.
Supporting records can be especially useful for refund, payment, product-quality, coupon, digital-account, or pricing disputes.
Step 6: Request Escalation
If Customer Service cannot resolve the complaint, ask whether your concern can be escalated to the appropriate district, regional, corporate, digital-care, or other management team.
Explain the resolution you requested and why the previous response did not address the problem.
Step 7: Send a Written Complaint to Corporate Headquarters
For a serious unresolved matter, written correspondence may be sent to:
Dollar General Corporation
100 Mission Ridge
Goodlettsville, TN 37072
Include your full name, contact information, store number or address, purchase details, previous complaint history, and the resolution you want.
Step 8: Keep Records of All Contacts
Record when you contacted the store and Customer Service, the names or departments of representatives, any complaint-reference numbers, and what action was promised.
Keep copies of emails and other written correspondence.
Step 9: Contact the Appropriate Consumer or Regulatory Agency
If the complaint concerns serious consumer-protection, pricing, accessibility, employment, safety, or other regulatory issues that remain unresolved, you may consider contacting the appropriate government authority.
The correct agency depends on the nature of the complaint and the state where the issue occurred.
Step 10: Consider Further Dispute Options
For significant unresolved financial or legal disputes, review any terms associated with the transaction or service and consider the dispute options available under applicable law.
Depending on the circumstances, this may include a formal written demand, consumer complaint, small-claims process, or legal advice.
