World Finance Corp Headquarters & Corporate Office

World Finance Corp

About World Finance

World Finance is the consumer-facing brand of World Acceptance Corporation, a publicly traded consumer-finance company headquartered in Greenville, South Carolina. The company specializes primarily in small-dollar and medium-term installment loans for consumers who may have limited access to traditional bank credit. It also provides tax-preparation services and selected credit-related products through a large branch network.

World Acceptance Corporation began operations in 1962 and has built a branch-based lending model across the southern and central United States. As of March 31, 2026, the company operated 1,009 branches in 16 states, with more than 100 branches each in Texas and Georgia. Fiscal 2026 revenue was approximately $585.2 million.

An important current leadership change occurred in September 2026. John L. Calmes Jr. became President and Chief Executive Officer effective September 21, 2026, replacing the temporary executive structure that had followed the departure of former CEO Chad Prashad earlier in the year. World Acceptance remains publicly traded on Nasdaq under ticker WRLD.

Quick Information

Corporate Phone Number

864-298-9800

World Acceptance Corporation’s 2026 Form 10-K lists this number with its Greenville principal executive office.

Customer Service Number

1-888-378-3886

This is the current World Finance Customer Care and complaint number.

Corporate Office Address

World Acceptance Corporation
104 S. Main Street
Greenville, SC 29601
United States

Headquarters Address

World Acceptance Corporation
104 S. Main Street
Greenville, SC 29601
United States

Current SEC filings continue to identify this as the company’s principal executive office.

Email

Customer Care / Complaints: customercommunication@worldacceptance.com

Human Resources Forms: hrcommunications@worldacceptance.com.

Industry

Consumer Finance, Installment Lending, Personal Loans and Tax Preparation

Founded

1962.

Number of Employees

2,907 full- and part-time employees

as of March 31, 2026.

Of these, approximately 260 were corporate employees based in Greenville.

Number of Branches

1,009 branches

across 16 states as of March 31, 2026.

Corporate Office Hours

World Acceptance does not prominently publish public walk-in corporate office hours.

Customer Care can be reached at 1-888-378-3886. Customers should verify current hours when calling.

Website

https://www.loansbyworld.com/

Investor Relations / Careers Page

Corporate / Investor information

https://www.worldacceptance.com/

Careers are available through the company’s employment pages linked from World Finance and World Acceptance.

World Finance Products & Services

Personal Installment Loans

World Finance offers fixed-payment personal installment loans. Customers receive a defined repayment schedule and fixed interest structure subject to state law, underwriting, loan amount, credit profile, income, and other eligibility requirements.

Small-Dollar Loans

The company offers smaller installment loans intended for short-term personal financial needs. These loans can be used for eligible household expenses, vehicle repairs, unexpected bills, or other lawful personal purposes.

Larger Personal Loans

World Finance also provides larger installment loans in qualifying states and for eligible borrowers. Loan limits vary materially by state, branch, creditworthiness, collateral requirements, and applicable regulations.

Debt Consolidation Loans

Eligible borrowers may use personal-loan proceeds to consolidate qualifying debts. Consolidation can simplify multiple payments into one installment obligation, although borrowers should compare total interest cost and repayment period before proceeding.

Emergency Expense Loans

World Finance markets installment loans for unexpected household expenses such as repairs, urgent bills, and other qualifying personal needs. Approval is not guaranteed and depends on state rules and the company’s underwriting standards.

Online Loan Application

Prospective borrowers can begin an application or prequalification process online. World Finance states that many applications can receive an approval decision relatively quickly, although actual funding time and loan availability depend on borrower eligibility.

Branch-Based Lending

World Finance retains a substantial physical branch model. Customers can visit local offices to apply, make payments, discuss existing accounts, or obtain assistance from branch staff.

Online Account Management

Borrowers can create an online account to make payments, view balances, manage recurring payments, and monitor loan information.

One-Time Payments

Existing borrowers can make qualifying one-time loan payments through the company’s digital tools.

Recurring Payments

World Finance supports recurring payment setup for customers who want scheduled account payments. Customers should monitor bank balances and payment dates to avoid returned transactions or late payments.

Tax Preparation

World Finance offers income-tax preparation services to customers and other consumers. Tax services are available seasonally through participating branches and other supported filing channels.

Tax Advance Loans

During tax season, World Finance offers qualifying tax-related advance loans connected with tax-preparation services. Eligibility, fees, repayment, and availability vary by year and jurisdiction.

Credit-Related Insurance Products

World Acceptance’s 10-K identifies related credit-insurance products as part of its business model. Availability and terms differ by state, and these products should be reviewed separately from the underlying installment loan.

Local Branch Support

Customers can contact a nearby World Finance office for account questions, applications, payment arrangements, and general servicing. The company encourages borrowers with additional financial needs to communicate with their local branch.

World Finance Corporate Phone Numbers

Corporate Phone Number

864-298-9800.

Corporate Headquarters Number

864-298-9800

Headquarters Number

864-298-9800

Corporate Office Number

864-298-9800

Customer Service Number

1-888-378-3886.

Customer Support Number

1-888-378-3886

Toll-Free Number

1-888-378-3886

Sales Number

World Finance does not publish one nationwide conventional sales number.Loan applications and questions can be handled through local branches or Customer Care.

Billing Number

1-888-378-3886

Customers can use the Customer Care line for account and payment concerns.

Branch Office Number

Each branch maintains its own local contact number.

Use the branch locator on

https://www.loansbyworld.com/

Regional Office Number

No single universal regional-office number is publicly promoted.

International Number

Not applicable.

World Finance currently operates its consumer lending business in the United States.

Emergency / After-Hours Number

No dedicated emergency or after-hours hotline is publicly listed.

Investor Relations Number

World Acceptance does not prominently publish a separate public IR telephone line.

Corporate office

864-298-9800

Media / Press Number

Current corporate releases use

864-298-9800

for company-level contact routing.

Human Resources Number

No universal public HR phone is promoted.

HR forms email

hrcommunications@worldacceptance.com.

Reservations / Booking Number

Not applicable.

How to Reach a Real Person at World Finance

For account, payment, loan, tax-service, or complaint issues, call 1-888-378-3886. Have your name, phone number, account number, branch location, and a clear explanation of the problem ready. World Finance specifically requests account and supporting information when customers submit complaints so its Customer Care team can investigate efficiently.

For an account managed by a specific branch, contacting that branch can often be more effective than starting with corporate headquarters. Local employees can review branch-level payment history, loan documentation, application details, and servicing information. If the branch cannot resolve the matter, contact the centralized Customer Care and Compliance team.

For written complaints, email customercommunication@worldacceptance.com or mail the Compliance team at P.O. Box 6429, Greenville, SC 29606. World Finance states that it is generally able to respond to most Customer Care emails within approximately 48 hours.

World Finance Headquarters & Corporate Office Address

Current Headquarters

World Acceptance Corporation
104 S. Main Street
Greenville, SC 29601
United States.

Corporate Office

World Finance’s parent corporate operation uses the World Acceptance Corporation principal executive office

104 S. Main Street
Greenville, SC 29601

Mailing Address

For customer complaints and compliance correspondence

World Finance
Compliance
P.O. Box 6429
Greenville, SC 29606.

Other Important Address

The P.O. Box 6429 address should generally be used for formal consumer complaint correspondence unless World Finance provides another account-specific address.

How to File a Complaint Against World Finance

World Finance complaints can involve loan terms, payment posting, branch service, collections, credit reporting, electronic payments, tax preparation, insurance products, account balances, or communication practices. Gather the loan agreement, account number, receipts, bank records, correspondence, branch information, and a written timeline before escalating.

Step 1: Contact Customer Service

Call 1-888-378-3886 and clearly explain the problem. Provide the account number, relevant payment dates, disputed amount, branch information, and the resolution requested. Ask the representative to document the complaint and retain any reference information provided.

Step 2: Contact the Relevant Department

For an account-specific lending issue, contact the local World Finance branch responsible for the loan. Tax complaints should be directed to the branch or tax-support personnel handling the return, while electronic-payment errors should be clearly identified as transaction disputes.

Step 3: Request Supervisor or Management Review

If the branch or first Customer Care representative cannot resolve the complaint, request review by a branch manager, district or regional manager, or the centralized Customer Care team. Provide documents supporting your position and explain what previous employees have already told you.

Step 4: Use the Company’s Written Complaint Channel

Email customercommunication@worldacceptance.com or send written correspondence to World Finance, Compliance, P.O. Box 6429, Greenville, SC 29606. Include your name, phone number, account number, and specific details of the complaint.

Step 5: Contact Corporate Headquarters

For a serious unresolved matter, write to World Acceptance Corporation, 104 S. Main Street, Greenville, SC 29601. Include copies of the loan agreement, payment receipts, Customer Care correspondence, and any branch-level response. The current principal executive office is verified in the company’s 2026 Form 10-K.

Step 6: Use the Specialized Complaint or Dispute Department

Electronic-funds-transfer errors and account-payment disputes can require a specialized error-resolution process. Explain the exact transaction, amount, date, and reason you believe an error occurred. World Finance’s disclosures describe formal investigation procedures for qualifying electronic-transfer disputes.

Step 7: File With the Appropriate Regulator

World Finance is regulated at both federal and state levels. Depending on the complaint, customers may submit a complaint to the Consumer Financial Protection Bureau or the state financial-services regulator responsible for licensing the branch. State regulators differ because World Finance operates in 16 states.

Step 8: Use Consumer Protection or Financial Dispute Options

Customers may also contact the relevant state Attorney General, payment provider, bank, credit bureau, or other consumer-protection channel when the dispute concerns unauthorized payments, credit reporting, collections, or allegedly unfair practices. The correct route depends on the exact problem rather than the company name alone.

Step 9: Consider Formal Legal or Arbitration Procedures

Review the loan agreement and applicable state disclosures before pursuing litigation, arbitration, or another formal legal remedy. Consumer-finance contracts can include state-specific terms, dispute provisions, and limitations. Preserve your signed agreement, statements, payment history, correspondence, and regulator submissions before beginning formal proceedings.

Kevin

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