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- Sunbelt Rentals
About Sunbelt Rentals
Sunbelt Rentals is a major equipment-rental company serving construction businesses, industrial facilities, government organizations, event operators, contractors, and individual customers. Its inventory includes construction machinery, aerial equipment, tools, generators, pumps, climate-control systems, and specialty equipment.
The company was established in 1983 and expanded through new branches, acquisitions, and specialized rental businesses. Sunbelt operates an extensive network of rental locations throughout the United States and Canada.
Sunbelt Rentals is headquartered in Fort Mill, South Carolina. Its corporate operations support equipment purchasing, branch management, safety, finance, technology, fleet management, and customer service across its North American network.
Quick Information
Corporate Phone Number
803-578-5800
This number is associated with Sunbelt Rentals’ corporate headquarters in Fort Mill, South Carolina.
Customer Service Number
1-800-667-9328
Sunbelt Rentals publishes this number for general rental inquiries and customer assistance.
Corporate Office Address
Sunbelt Rentals
1799 Innovation Point
Fort Mill, SC 29715
United States
This is Sunbelt Rentals’ corporate-headquarters address.
Headquarters Address
1799 Innovation Point
Fort Mill, SC 29715
United States
The Fort Mill office supports Sunbelt’s corporate leadership and North American operations.
Sunbelt Rentals does not publish one universal email address for every customer-service matter.
Customers are directed to its official online contact options or the branch responsible for their rental.
Industry
Equipment rental, construction equipment, industrial services, and tool rental
Founded / Established
1983
Sunbelt Rentals began operating in 1983 and subsequently expanded into one of North America’s largest equipment-rental businesses.
Number of Employees
More than 20,000 employees
Sunbelt’s workforce includes branch staff, mechanics, drivers, sales representatives, equipment specialists, safety personnel, technicians, and corporate employees. The total may change as the branch network expands.
Corporate Office Hours
The corporate office generally follows standard business hours, but Sunbelt does not publish a universal visitor schedule.
Branch hours vary by location. Customers should check the selected branch’s official page before visiting.
Website
https://www.sunbeltrentals.com/
Investor Relations
Investor information is available through Sunbelt’s applicable corporate investor website and public-company reporting resources.
Customers should use Sunbelt’s rental-support channels rather than Investor Relations for service or billing complaints.
Careers Page
https://careers.sunbeltrentals.com/
Sunbelt advertises opportunities in branch operations, equipment service, driving, sales, safety, technology, finance, and corporate functions.
Sunbelt Rentals Products & Services
Sunbelt Rentals supplies equipment for construction, maintenance, industrial operations, infrastructure, events, emergency response, and residential projects.
Construction Equipment
Customers can rent excavators, skid-steer loaders, compact-track loaders, backhoes, trenchers, loaders, and other construction machinery.
Equipment availability depends on the branch and required specifications.
Aerial Work Equipment
Sunbelt rents scissor lifts, boom lifts, vertical lifts, telehandlers, and other elevated-work equipment.
Customers must follow training, inspection, fall-protection, and operating requirements.
General Tools
Available tools include drills, saws, breakers, concrete equipment, pressure washers, landscaping tools, and material-handling products.
Sunbelt serves both professional contractors and customers completing short-term projects.
Power Generation
Sunbelt provides portable generators, industrial generators, temporary electrical-distribution equipment, and related power services.
Specialty teams can support planned projects, outages, events, and emergency-power requirements.
Climate Control
The company offers temporary air conditioning, heating, ventilation, dehumidification, and air-quality equipment.
Climate-control services support construction sites, industrial facilities, restoration projects, and events.
Pump and Fluid Solutions
Sunbelt rents pumps, hoses, tanks, filtration equipment, and fluid-management systems.
Applications may include construction dewatering, sewer bypass, flood response, industrial projects, and municipal work.
Flooring Solutions
Sunbelt offers floor-care, surface-preparation, grinding, sanding, scraping, and polishing equipment.
Product selection varies according to floor material and project requirements.
Trench Safety
Sunbelt provides trench boxes, shoring, shielding, road plates, and related excavation-safety products.
Customers are responsible for following applicable safety regulations and using properly trained personnel.
Event Rentals
Selected Sunbelt operations provide power, climate control, flooring, barriers, lighting, and other equipment for events.
Service availability varies by market and event type.
Delivery and Pickup
Sunbelt can deliver and collect eligible rental equipment.
Fees, timing, site-access requirements, and responsibilities are governed by the rental agreement.
Sunbelt Rentals Corporate Phone Numbers
Sunbelt Rentals Corporate Headquarters Number
803-578-5800
This number is associated with Sunbelt Rentals’ headquarters at 1799 Innovation Point in Fort Mill, South Carolina.
Sunbelt Rentals Customer Service Number
1-800-667-9328
Customers can use this number for general rental questions and assistance locating an appropriate branch or department.
Sunbelt Rentals Toll-Free Number
1-800-667-9328
This is Sunbelt Rentals’ principal toll-free customer contact number.
Sunbelt Rentals Branch Numbers
Each Sunbelt Rentals branch maintains its own local telephone number.
Customers with an active rental should contact the branch listed on the rental contract for equipment, delivery, return, billing, or service concerns.
Emergency or After-Hours Assistance
After-hours arrangements vary by branch and rental agreement.
For an urgent equipment issue, use the branch or emergency contact printed on the rental paperwork. Call 911 when an incident presents an immediate danger to life or property.
How to Reach a Real Person at Sunbelt Rentals
Call 1-800-667-9328 for general assistance or contact the branch listed on your rental agreement. Provide the rental contract number, branch location, equipment description, rental dates, delivery address, and billing information. The supplying branch will often be best positioned to resolve an active-rental problem.
If equipment appears damaged, defective, or unsafe, stop using it when continued operation could create a hazard. Secure the area when possible and contact the rental branch immediately. Ask for the branch manager or service manager if the initial employee cannot resolve the issue.
Sunbelt Rentals Headquarters & Corporate Office Address
Sunbelt Rentals Corporate Headquarters
Sunbelt Rentals
1799 Innovation Point
Fort Mill, SC 29715
United States
Corporate Phone: 803-578-5800
This office supports Sunbelt’s leadership, finance, technology, strategy, fleet operations, and other corporate functions.
Sunbelt Rentals Branch Locations
Sunbelt operates branches across the United States and Canada.
Customers can use the official location finder to obtain the address, telephone number, hours, and services of a nearby branch.
Equipment Return Locations
Rental equipment should be returned only to the branch or destination specified in the rental agreement.
Returning equipment to a corporate office or unrelated branch may not properly close the rental and could result in additional charges.
Billing and Legal Correspondence
Invoices, insurance documents, claims, and legal notices may require addresses different from the corporate headquarters.
Customers should review their agreement or contact the responsible Sunbelt department before mailing documents.
How to File a Complaint Against Sunbelt Rentals
Step 1: Contact the Supplying Branch
Begin with the Sunbelt location that provided the equipment.
Give the branch your rental contract number, equipment details, rental dates, and a clear description of the complaint.
Step 2: Request the Branch Manager
If the first employee cannot resolve the issue, ask for the branch manager or service manager.
Explain the requested resolution, such as a repair, replacement, pickup, billing correction, or contract review.
Step 3: Contact General Customer Support
Call 1-800-667-9328 if the branch does not resolve the complaint.
Provide the branch location, rental number, previous contact information, and requested outcome.
Step 4: Document the Equipment Condition
Take photographs or videos of damaged, dirty, incomplete, defective, or unsafe equipment.
Keep inspection records, delivery documents, invoices, receipts, and communications.
Step 5: Report Safety Problems Immediately
Stop using equipment that appears unsafe or defective.
Contact the branch immediately and follow its instructions concerning shutdown, isolation, repair, replacement, or collection.
Step 6: Dispute Billing in Writing
Submit a written explanation of disputed rental periods, fuel charges, damage fees, delivery charges, or other amounts.
Include the contract, return record, photographs, payment information, and previous communications.
Step 7: Contact Corporate Headquarters
An unresolved complaint may be mailed to:
Sunbelt Rentals
Attention: Customer Relations or Executive Office
1799 Innovation Point
Fort Mill, SC 29715
United States
Send copies of evidence and use a mailing method that provides delivery confirmation.
Step 8: Review Contractual and Regulatory Options
If the complaint remains unresolved, review the dispute terms in the rental agreement.
Serious safety or consumer matters may also be reported to the appropriate workplace-safety, consumer-protection, or regulatory agency.
