Ocean State Job Lot
Ocean State Job Lot, commonly abbreviated as OSJL, is a privately held closeout and discount retailer headquartered in North Kingstown, Rhode Island. The company was founded by Marc Perlman, Alan Perlman, and Roy Dubs after the three partners began experimenting with closeout merchandise using only about $500 in startup capital. The first Ocean State Job Lot retail store opened in North Kingstown on August 15, 1977, initially operating from a roughly 3,000-square-foot location.
Ocean State Job Lot’s retail model centers on buying closeouts, overstocks, packaging changes, seasonal merchandise, discontinued products, opportunistic purchases, and other inventory that can be offered below conventional retail prices. Its assortment changes frequently and includes food, household necessities, furniture, clothing, seasonal products, health and beauty items, pet supplies, gardening merchandise, outdoor products, and thousands of other general-merchandise items. Current corporate information describes OSJL as the Northeast’s largest privately held closeout retail chain.
The company remains privately owned and is led by Co-founder and CEO Marc Perlman. OSJL has expanded significantly in recent years, including taking over numerous former Big Lots locations across the Northeast and Mid-Atlantic. As of September 30, 2026, the company reported 177 stores, while current careers information lists approximately 5,600 associates and annual sales exceeding $850 million.
Ocean State Job Lot
375 Commerce Park Road
North Kingstown, RI 02852
United States
Ocean State Job Lot’s current official location page and privacy materials identify 375 Commerce Park Road in North Kingstown as the company’s principal Rhode Island location.
375 Commerce Park Road
North Kingstown, RI 02852
The North Kingstown campus supports corporate administration, buying, merchandising, supply chain, distribution, logistics, technology, human resources, finance, customer service, and other company functions.
For consumer correspondence
Ocean State Job Lot
Attn: Customer Service
375 Commerce Park Road
North Kingstown, RI 02852.
OSJL operates distribution and transportation functions from its North Kingstown campus and additional logistics facilities. These operational addresses should not be treated as separate corporate headquarters unless the company specifically identifies them for the relevant business function.
401-295-2672
Ocean State Job Lot’s official headquarters location page publishes this number for the North Kingstown location.
401-226-0666
Monday to Friday: 8:30 AM to 5:00 PM
Saturday: 9:00 AM to 5:00 PM.
375 Commerce Park Road, North Kingstown, RI 02852
375 Commerce Park Road, North Kingstown, RI 02852
Ocean State Job Lot provides an official Customer Service email link through:
https://www.oceanstatejoblot.com/contact-us
A universal plain-text customer-service email address is not prominently displayed in the current public page output, so an unverified address should not be substituted.
Closeout Retail, Discount Retail, General Merchandise, Grocery, Seasonal Goods and E-Commerce
1977
Founders: Marc Perlman, Alan Perlman and Roy Dubs.
Approximately 5,600 associates.
177 stores across the Northeast and Mid-Atlantic as of September 30, 2026.
Public corporate-office walk-in hours are not specifically promoted. Customer Service operates during its published weekday and Saturday hours.
https://www.oceanstatejoblot.com/
https://about.oceanstatejoblot.com/careers/
Closeout merchandise is the foundation of Ocean State Job Lot’s business model. Buyers acquire brand-name and private-label products through overstocks, discontinued lines, manufacturer changes, opportunistic purchases, and other channels, allowing stores to offer merchandise at reduced prices.
Ocean State Job Lot stores carry shelf-stable groceries, beverages, snacks, canned foods, breakfast products, specialty food, international items, and frequently changing branded closeouts. Inventory can differ significantly between locations because purchasing is opportunity driven.
Stores sell soft drinks, coffee, tea, sparkling beverages, juices, energy drinks, water, and specialty products. The assortment often includes national brands along with unusual or limited-distribution products.
Customers can shop for cleaning supplies, laundry products, storage items, kitchen necessities, paper goods, organization products, and other everyday household merchandise.
The health-and-beauty assortment can include personal-care items, toiletries, cosmetics, vitamins, wellness merchandise, first-aid products, and brand-name closeouts.
Ocean State Job Lot carries clothing for men, women, and children, including basics, casual wear, seasonal apparel, socks, footwear, outerwear, and discounted branded merchandise.
Home merchandise can include bedding, bath products, rugs, kitchenware, cookware, decorative items, lighting, storage products, and other household furnishings.
Seasonal retail is a major component of the OSJL assortment. Stores carry holiday décor, winter products, gardening supplies, patio furniture, pools, outdoor accessories, summer products, school-related merchandise, and other seasonal lines.
Customers can find gardening tools, planters, soils, seeds, outdoor equipment, lawn-care products, and seasonal plants or related merchandise depending on location and time of year.
OSJL stores sell patio furniture, umbrellas, outdoor décor, grilling accessories, recreation products, and other warm-weather merchandise.
Pet merchandise can include food, treats, bedding, toys, accessories, grooming products, litter, and other products for dogs, cats, and smaller animals.
Selected stores carry indoor and outdoor furniture, including seating, tables, storage pieces, patio items, and closeout furniture products. Availability varies because inventory changes frequently.
Stores may carry fitness products, sporting goods, outdoor recreation items, camping equipment, beach products, and toys depending on season and current buying opportunities.
Crazy Deals is one of Ocean State Job Lot’s signature promotional programs. Customers purchase qualifying merchandise and receive Crazy Deal Gift Cards that can be used according to the program’s current terms on later purchases.
The OSJL Insider loyalty program provides members with promotions, discounts, and other customer benefits. Ocean State Job Lot identifies loyalty recognition as a significant component of its customer-experience strategy.
Ocean State Job Lot offers Ship to Store for qualifying online orders. Customers can order supported merchandise digitally and collect it at an eligible retail location according to current program rules.
Customers can browse and purchase eligible merchandise through
https://www.oceanstatejoblot.com/
The online assortment is not necessarily identical to the inventory available at every physical store.
OSJL Trucking LLC provides transportation and logistics services using Ocean State Job Lot’s supply-chain experience and equipment. The operation can serve external business customers in addition to supporting the company’s own distribution needs.
The Ocean State Job Lot Charitable Foundation supports food insecurity programs, veterans, homelessness initiatives, child welfare, animal rescue, healthcare, disaster response, and other community needs. The foundation has distributed significant financial and product assistance throughout OSJL’s communities.
401-295-2672.
401-295-2672
401-295-2672
401-295-2672
401-226-0666.
401-226-0666
833-209-7100
OSJL publishes this number for customer-information and privacy-related requests.
401-295-2672
OSJL also publishes the headquarters number for certain consumer privacy requests.
There is no universal conventional consumer sales line. Customers can contact stores directly or shop online.
Ocean State Job Lot uses a dedicated vendor inquiry email through its official Contact Us page rather than a universal public vendor phone line.
No separate universal consumer Billing Department number is prominently published.
No universal regional-office number is published.
Each store has its own local telephone number.
401-295-2672 ext. 1025
OSJL Trucking publishes this line for transportation opportunities.
401-295-2672 ext. 1061042
This contact is for carrier and shipment-routing matters rather than consumer Customer Service.
No universal international consumer number is published.
No nationwide corporate emergency hotline is published.
Not applicable. Ocean State Job Lot is privately held.
The official Contact Us page provides a dedicated media email contact for working journalists.
No universal HR telephone number is published.
https://about.oceanstatejoblot.com/careers/
Not applicable.
For general shopping questions, returns, Crazy Deals, Ship to Store, Insider issues, or another consumer concern, call 401-226-0666 during published Customer Service hours. Have the store location, receipt, order number, product SKU, purchase date, payment method, and any previous correspondence ready before contacting support.
For an issue involving a specific physical store, start with that store’s manager. Local store leadership can usually handle in-store returns, pricing questions, merchandise concerns, employee interactions, and transaction issues more quickly than headquarters. If the problem is not resolved, central Customer Service can review the situation after you provide the store number and details of your earlier discussion.
For corporate, logistics, vendor, or privacy matters, use the specialized channel instead of ordinary store support. Headquarters can be reached at 401-295-2672, while privacy matters can use 833-209-7100. Carrier and transportation matters have separate OSJL logistics contacts.
Customers may need to complain about a return, damaged merchandise, pricing, Crazy Deals, online orders, privacy, store employees, Ship to Store, billing, product safety, or another Ocean State Job Lot issue. Keep your receipt, order confirmation, product SKU, store location, photographs where relevant, payment records, loyalty information, and previous support communications before escalating.
Call 401-226-0666 and provide the Customer Service representative with the store location, purchase date, order or receipt information, and a clear description of the complaint. Explain what resolution you are requesting and ask for any case or reference information available. Current published hours are Monday through Friday from 8:30 AM to 5:00 PM and Saturday from 9:00 AM to 5:00 PM.
For an in-store dispute, speak with the store manager. Ship to Store concerns, Crazy Deals questions, and Insider issues should be routed through their relevant Customer Service process. Privacy complaints can be directed through 833-209-7100 or the company’s privacy-request process, while vendor and media inquiries have separate official channels.
If the first response does not resolve the complaint, request supervisor or management review. Provide the original store or Customer Service information, previous responses, and supporting evidence. Clearly describe what remains unresolved rather than starting the complaint from the beginning each time.
Use Ocean State Job Lot’s official Contact Us page
https://www.oceanstatejoblot.com/contact-us
Written complaints are useful for attaching or describing detailed order information, identifying a store, and documenting what resolution has been requested. Keep a copy of the message submitted.
For a serious unresolved complaint, send written correspondence to Ocean State Job Lot, Attn: Customer Service, 375 Commerce Park Road, North Kingstown, RI 02852. Include your full contact information, receipt or order details, store location, previous case history, photographs or other evidence, and the outcome you are requesting.
Privacy complaints should use OSJL’s consumer-privacy process. Transportation, vendor, charitable, employment, and other specialized matters should likewise be directed to their dedicated departments rather than ordinary store Customer Service. This helps ensure the complaint reaches staff with authority to investigate the relevant records.
Product-safety concerns may be reported to the U.S. Consumer Product Safety Commission when the item falls under CPSC jurisdiction. Food-related safety issues may involve the FDA, USDA, or local/state health authorities depending on the product. Privacy matters may fall under applicable state privacy regulators or state Attorneys General.
If an ordinary retail dispute cannot be resolved, customers can contact the appropriate state Attorney General or consumer-protection agency. For payment disputes, an issuer or payment provider may be able to investigate unauthorized or incorrectly processed charges. OSJL’s own privacy policy specifically identifies state consumer-protection options for certain California complaints.
For significant unresolved losses or contractual disputes, review the terms applying to the purchase, online order, loyalty promotion, or other transaction. Formal legal action should generally be a later-stage option after written corporate escalation and appropriate consumer or regulatory remedies have been attempted. Retain all receipts, screenshots, policies, correspondence, and proof of delivery before seeking legal advice.
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