Toll Brothers
Toll Brothers, Inc. is a major American luxury homebuilder headquartered in Fort Washington, Pennsylvania. The company was founded in 1967 and became publicly traded in 1986. Toll Brothers builds new residential communities across the United States and serves a broad range of buyers, including first-time buyers entering the luxury market, move-up buyers, active-adult households, and second-home purchasers.
The company’s business extends well beyond construction of individual houses. Toll Brothers operates its own architectural, engineering, mortgage, title, land-development, smart-home technology, landscape, and building-components businesses. This vertically integrated structure allows the company to control more of the homebuilding and customer experience, from land acquisition and community planning through financing, design selections, construction, settlement, and post-closing support.
Toll Brothers is currently led by Karl K. Mistry, who became Chief Executive Officer and joined the Board on March 30, 2026. Longtime CEO Douglas C. Yearley Jr. transitioned to Executive Chairman. The company currently builds in more than 60 markets across the United States and employed approximately 4,900 full-time employees as of October 31, 2025.
Toll Brothers, Inc.
1140 Virginia Drive
Fort Washington, PA 19034
United States
This is Toll Brothers’ current principal corporate and Investor Relations address.
Toll Brothers, Inc.
1140 Virginia Drive
Fort Washington, PA 19034
United States
Corporate leadership, Investor Relations, legal, financial, media, and other central functions use this address.
Toll Brothers does not prominently publish a different universal corporate mailing address for general customers.
Corporate correspondence can be directed to
1140 Virginia Drive, Fort Washington, PA 19034
Homeowner warranty requests should generally not be sent to corporate headquarters.
Toll Brothers instructs homeowners to submit warranty requests through its online Home Care system or the appropriate local division office.
There is no current indication that the Fort Washington address should be replaced by an older headquarters location.Current corporate, Investor Relations, media, legal, privacy, and management materials continue to use 1140 Virginia Drive.
Toll Brothers does not prominently advertise one universal consumer corporate switchboard as its primary support route.
Verified corporate departmental contact
215-938-8365 for Investor & Financial Requests.
Toll Brothers does not publish one nationwide Customer Service number for every homeowner and buyer.Customers should contact the relevant local Sales Center or division office, which Toll Brothers lists through its official contact directory.
1140 Virginia Drive, Fort Washington, PA 19034
1140 Virginia Drive, Fort Washington, PA 19034
Investor Relations: gziegler@tollbrothers.com
Privacy: dataprivacy@tollbrothers.com.
Luxury Homebuilding, Residential Real Estate Development, Mortgage, Title, Architecture, Engineering and Home Services
1967.
Approximately 4,900 full-time employees as of October 31, 2025.
60+ markets across the United States.
Karl K. Mistry
Effective
March 30, 2026.
Toll Brothers does not prominently publish general public walk-in hours for headquarters.
Customers should make an appointment or use the relevant local division, Sales Center, Investor Relations, or corporate department.
Investor Relations
https://investors.tollbrothers.com/
Careers
https://careers.tollbrothers.com/
Toll Brothers develops luxury detached homes in master-planned and standalone residential communities. Designs vary by region and can include extensive personalization through company Design Studios.
The company has expanded its product lineup to serve buyers entering the luxury new-home market for the first time. These communities generally provide smaller footprints or broader price points while maintaining Toll Brothers design and finish standards.
Toll Brothers builds homes for households moving from an existing residence into larger, newer, or more highly customized properties. These communities often include multiple floor plans, optional structural features, and premium interior finishes.
Toll Brothers develops communities targeted toward active-adult buyers, including age-qualified neighborhoods in selected markets. Amenities can include clubhouses, pools, fitness facilities, social spaces, trails, and community programming.
The company develops properties in selected lifestyle, resort, and destination markets that appeal to second-home buyers. Product offerings vary by geography and community type.
Toll Brothers develops condominium communities, including luxury multifamily and urban residential projects in selected metropolitan markets.
Townhome communities provide attached residential options with Toll Brothers design standards at a range of price points. These projects may appeal to buyers seeking lower-maintenance living or proximity to urban employment centers.
Toll Brothers builds inventory homes that are available for buyers who cannot wait for a full build-to-order construction schedule. Many quick move-in homes still include professionally selected or partially customizable interior finishes.
Build-to-order customers choose a home design and personalize structural and interior selections before and during construction. The process can include appointments at Toll Brothers Design Studios.
Design Studios allow homebuyers to select interior finishes, flooring, cabinetry, countertops, fixtures, appliances, lighting, and other design features.The specific selection process and available products vary by community and home design.
Toll Brothers maintains internal architectural capabilities that support home design, community planning, product development, and customization.This in-house expertise allows the company to coordinate architecture closely with construction and market strategy.
The company operates engineering functions that support land development, infrastructure, site planning, and construction.These capabilities contribute to the company’s vertically integrated development process.
Toll Brothers Mortgage Company provides home-financing services for qualifying buyers.Programs can include conventional loans, jumbo financing, and other mortgage products depending on borrower eligibility and market conditions.
Toll Brothers operates title and settlement-related services to support qualifying home purchases.These operations help coordinate parts of the closing process for buyers where available.
Toll Brothers provides integrated smart-home technology and home automation options.Available systems and packages can include connectivity, security, lighting, entertainment, networking, and related technology.
The company acquires and develops residential land, installs community infrastructure, prepares homesites, and manages development activities before and during home construction.
Toll Brothers maintains landscape-related operations that support communities and homebuilding projects.Services can include planning, installation, and landscape elements incorporated into residential development.
Toll Brothers operates building-components manufacturing businesses that support construction activities.This can improve supply-chain coordination and provide greater control over selected construction materials and components.
Toll Brothers provides limited warranty coverage and post-closing homeowner support under applicable warranty documents.Non-emergency warranty requests should be submitted through the company’s Home Care portal, while true emergencies should follow the contractor and emergency-contact instructions supplied at home orientation.
Toll Brothers does not prominently publish one single nationwide consumer headquarters switchboard as the default contact.
For Investor and financial corporate inquiries
215-938-8365.
No separate universal public headquarters number is prominently listed beyond verified departmental contacts.
Investor and Financial Requests
215-938-8365
Toll Brothers does not use one nationwide Customer Service number for all homeowners.Homeowners should contact their local division through the company’s official directory.
Local division numbers vary by state and market.
Examples published by Toll Brothers include
Arizona Division, Scottsdale: 480-951-0782
Colorado Denver Office: 303-708-0730
Central Florida, Orlando: 407-345-6000
Chicago Division: 847-590-5100.
There is no universal Toll Brothers nationwide Customer Service toll-free number publicly listed.
Sales inquiries are handled by the Sales Center for the specific Toll Brothers community.Customers should select their community on TollBrothers.com and contact the assigned Sales Consultant.
No universal consumer billing department number is published.Mortgage payments, closing costs, homeowner matters, and other billing issues should be directed to the business unit responsible for the transaction.
Regional and division numbers vary according to state and market and are published through Toll Brothers’ official Contact Us directory.
No single branch number applies nationally.
Use the relevant local division.
Toll Brothers primarily builds and provides its residential services in the United States and does not publish a universal international Customer Service line.
Toll Brothers does not publish one nationwide emergency number.
Homeowners experiencing a warranty-related emergency should use the contractor or emergency contact supplied during their Home Orientation and then notify the appropriate warranty department.
Current September 2026 Toll Brothers releases list
Gregg Ziegler: 215-478-3820.
Heather Reeves: 215-328-7634.
Toll Brothers’ current Code of Ethics publishes
1-866-9HR-DEPT
for Human Resources matters.
Current corporate ethics material lists
215-938-8122
for certain legal and compliance matters.
Equiniti Trust Company
1-800-937-5449.
Not applicable.
For a potential home purchase, the best route is not corporate headquarters. Select the community you are interested in and contact its local Sales Center or Sales Consultant. Those teams can answer questions about home designs, pricing, lots, incentives, estimated construction timelines, quick move-in inventory, community amenities, and Design Studio options. Toll Brothers maintains direct division-office numbers by state for callers who need regional assistance.
Existing homeowners should use the Homeowner Relations or warranty process for the division where their home was built. Non-emergency warranty requests are intended to be documented through the online Home Care system rather than handled informally by the corporate switchboard or community sales staff. Keep the property address, community name, settlement date, warranty request history, photographs, and previous correspondence ready.
Corporate or shareholder issues should use the specialized contacts. Investor Relations is available through Gregg Ziegler, current press inquiries go to Heather Reeves, Human Resources has a dedicated line, and legal/compliance matters have separate corporate contacts.
A complaint against Toll Brothers may involve home construction, warranty service, sales representations, closing, mortgage services, title services, community conditions, Design Studio selections, billing, homeowner service, or another aspect of a home purchase. Before escalating, collect the purchase agreement, settlement documents, warranty, change orders, inspection reports, photographs, correspondence, dates, and any previous warranty or customer-care case information.
Existing homeowners should begin with the local Toll Brothers division or Homeowner Relations team responsible for the community. Buyers who have not closed should begin with the community’s Sales Consultant or Sales Manager. Explain the problem clearly, provide relevant dates and documents, and request a specific resolution rather than relying on an informal conversation.
Warranty issues should use Toll Brothers’ Home Care process, mortgage complaints should go to the mortgage business, title and settlement concerns should be directed to the appropriate title operation, and Design Studio concerns should be raised with the team handling the selections. Using the business unit responsible for the issue gives the company the best opportunity to review the correct records.
If the first representative cannot resolve the matter, ask for review by the division’s management or the appropriate regional leader. Provide the original complaint, copies of supporting documents, prior responses, photographs, inspection information, and the exact remedy requested. Keep all communications in writing where possible so the escalation record remains clear.
Toll Brothers provides Homeowner Relations forms and written warranty processes for existing homeowners. Non-emergency warranty requests should be documented through the official Home Care system, because the company’s warranty guidance specifically emphasizes written documentation.
If division-level efforts have failed, write to Toll Brothers, Inc., 1140 Virginia Drive, Fort Washington, PA 19034. Include your full name, property address, community, settlement date, responsible division, prior case history, supporting documents, and the outcome requested. Copies should be sent rather than original legal or closing documents.
Serious compliance or legal issues can be escalated through the company’s legal and compliance structure. Toll Brothers currently lists General Counsel and compliance contacts at its Fort Washington headquarters, while financial-control issues can be raised through separate audit-related channels.
The correct regulator depends on the issue. Construction and contractor disputes may involve a state contractor or licensing board, mortgage complaints may fall under the Consumer Financial Protection Bureau or a state financial regulator, and fair-housing complaints can involve HUD or state/local fair-housing agencies. Title or settlement issues may have separate state insurance or licensing oversight.
Homebuyers can also consider the state Attorney General, consumer-protection agency, mortgage regulator, insurance regulator, or other appropriate authority depending on the transaction. For mortgage or title complaints, use the regulator overseeing the specific legal entity involved rather than treating every Toll Brothers dispute as a home-construction complaint.
If a substantial construction, warranty, purchase-contract, financing, or title dispute remains unresolved, review the signed purchase agreement, warranty, mortgage documents, and any arbitration or dispute-resolution provisions before pursuing formal legal action. Real-estate contracts can contain strict notice requirements and deadlines, so preserve inspection reports, photographs, written warranty claims, correspondence, and proof of delivery before escalation.
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