Sheetz
Sheetz, Inc. is a family-owned American convenience store, restaurant, and fuel retail company headquartered in Altoona, Pennsylvania. The company was founded in 1952 when Bob Sheetz opened his first store in Altoona. Over the following decades, Sheetz expanded from a small local operation into one of the largest regional convenience store chains in the United States.
Sheetz combines convenience retail, fuel services, freshly prepared food, beverages, snacks, coffee, bakery products, and everyday travel essentials. The company is particularly known for its Made-to-Order, or MTO, food program, which allows customers to customize sandwiches, salads, breakfast foods, drinks, and other menu items through digital ordering systems.
As of April 2026, Sheetz operates more than 830 stores across Pennsylvania, North Carolina, Virginia, West Virginia, Ohio, Maryland, and Michigan. The company has also announced plans to enter Indiana, with its first Greater Indianapolis locations expected to open in 2027. All current Sheetz stores operate 24 hours a day, 365 days a year.
1-800-487-5444
Sheetz publishes this number together with its Altoona corporate address in current legal, privacy, and accessibility materials.
1-800-487-5444
Sheetz uses this telephone number for general company and customer-related contact through several official resources.
An additional verified Sheetz contact number is:
1-800-765-4686
Both numbers appear in current official Sheetz resources.
Sheetz, Inc.
5700 Sixth Avenue
Altoona, PA 16602
United States
Sheetz, Inc.
5700 Sixth Avenue
Altoona, PA 16602
United States
Current Sheetz Terms, Privacy Policy, and other official materials continue to use this Altoona address.
Privacy:
Media:
Careers / Recruiting:
Sheetz does not prominently publish one universal customer-service email address for every customer issue. General customer assistance should be obtained through the company’s official support channels.
Convenience Stores, Gas Stations, Fuel Retail, Foodservice, Quick-Service Restaurants, Retail and Transportation
1952
Bob Sheetz opened the first Sheetz store in Altoona, Pennsylvania, in 1952. (
Sheetz does not currently publish a precise 2026 company-wide employee total on its main corporate pages.
The most recent official company material located with a specific workforce figure states that Sheetz had more than 26,000 employees. Since the company has continued expanding and now operates 830+ stores, the actual current workforce may be higher.
Sheetz does not publicly list standard visitor hours for its Altoona corporate headquarters.
Customers should contact Sheetz before attempting an in-person corporate visit.
Individual Sheetz stores are generally open:
24 hours a day, 7 days a week, 365 days a year.
Sheetz confirmed this schedule for its current 830+ store network in April 2026.
Sheetz is a privately held, family-owned company and does not operate a traditional public Investor Relations website.
The company does not offer publicly traded Sheetz stock. Its official FAQ states that qualifying employees can receive ownership through the company’s Employee Stock Ownership Plan, or ESOP. (sheetz.com)
Sheetz’s official careers website includes opportunities in stores, distribution services, food production and bakery operations, corporate positions, transportation, construction and maintenance, petroleum distribution, technology, and internships.
Sheetz operates a combination convenience store, fuel station, restaurant, and travel-service model. Its stores provide fuel, freshly prepared meals, snacks, beverages, coffee, groceries, automotive supplies, and other convenience products around the clock.
Sheetz is widely known for its MTO, or Made-to-Order, food program.
Customers can customize sandwiches, subs, burgers, breakfast items, salads, wraps, snacks, and other prepared foods according to available menu choices.
Sheetz offers customizable hot and cold sandwiches, subs, wraps, burgers, and related prepared foods.
Customers can choose available breads, meats, cheeses, toppings, sauces, and other ingredients through digital ordering systems.
Sheetz stores offer breakfast foods throughout participating hours and locations.
Products can include breakfast sandwiches, burritos, biscuits, eggs, breakfast platters, and other prepared items.
Participating Sheetz stores offer pizza and pizza-related menu items.
Availability, toppings, sizes, and promotions vary by store and current menu.
Sheetz provides customizable and prepared salads through its foodservice operation.
Available ingredients and menu selections depend on the location and current product lineup.
Sheetz stores carry chips, candy, cookies, nuts, protein snacks, jerky, bakery products, and other packaged snack foods.
Coffee is a major beverage category at Sheetz.
Stores offer hot coffee, specialty coffee drinks, iced coffee, cold beverages, and other café-style options.
Sheetz provides fountain beverages in numerous flavors and sizes.
Participating stores also offer frozen drinks and other specialty beverage options.
Customers can purchase major energy drink brands and other caffeinated beverages at Sheetz locations.
Availability varies by store.
Sheetz is a major regional fuel retailer.
Its locations sell gasoline and various alternative fuel options depending on the individual station.
Sheetz stores offer standard gasoline grades for passenger vehicles.
Fuel pricing and grades vary according to location and local market conditions.
Selected Sheetz locations sell Unleaded 88 fuel.
Customers should verify that the fuel type is appropriate for their vehicle before use.
Some Sheetz locations offer E85 fuel designed for compatible flex-fuel vehicles.
Sheetz advises customers to check their vehicle owner’s manual before using E85.
Selected Sheetz locations offer E15 gasoline.
Customers should confirm their vehicle’s fuel compatibility before using alternative gasoline blends.
Many Sheetz locations provide diesel fuel for passenger and commercial vehicles.
Availability depends on the individual station.
Some Sheetz locations provide electric vehicle charging infrastructure through participating charging networks.
Charging availability, connectors, rates, and operating conditions vary by store.
Sheetz stores carry travel and everyday necessities such as packaged food, beverages, toiletries, basic automotive products, medicine, household items, and other convenience merchandise.
My Sheetz Rewardz is the company’s customer loyalty program.
Members can earn points on qualifying purchases, receive promotional offers, and redeem eligible rewards.
My Sheetz Rewardz members can receive qualifying fuel discounts.
Sheetz currently promotes a standard 3¢ per gallon discount for members, with opportunities to earn additional fuel savings through certain offers.
The Sheetz mobile app allows customers to manage rewards, view promotions, find stores, place qualifying food orders, and access other account features.
Customers can order qualifying food and beverages through Sheetz’s digital ordering platforms.
Availability and fulfillment options depend on the store.
Sheetz operates bakery and food production services that supply baked goods and other products to its store network.
Bakery selections may include cookies, donuts, muffins, pastries, and other prepared products.
Sheetz offers gift cards that can be used for qualifying purchases according to current program rules.
Sheetz maintains transportation and petroleum distribution operations that support its store network.
The company’s career platform includes dedicated transportation and petroleum-distribution employment categories.
Sheetz publishes several telephone numbers for corporate, customer, recruiting, accessibility, and privacy-related purposes. Only numbers verified through official Sheetz resources should be used.
1-800-487-5444
Sheetz publishes this telephone number with its corporate address in its official Terms and Conditions.
1-800-487-5444
This number is associated with Sheetz, Inc. at:
5700 Sixth Avenue
Altoona, PA 16602
1-800-487-5444
The number appears in current official Sheetz corporate and legal materials.
1-800-487-5444
This can be used as the primary verified public corporate contact number.
1-800-487-5444
Sheetz publishes this number across multiple official customer-facing resources.
1-800-487-5444
This number can be used for general Sheetz support inquiries.
1-800-765-4686
Sheetz also publishes this verified contact number through its current Privacy Policy and careers resources.
1-800-487-5444
The main published contact number is toll-free.
1-800-487-5444
Sheetz’s official Accessibility page specifically instructs users experiencing difficulty accessing or using sheetz.com to call this number.
1-800-487-5444
Additional number:
1-800-765-4686
Both are currently published on Sheetz’s Privacy Policy contact section.
1-800-765-4686
Sheetz’s official careers site publishes this number for recruiting and applicant contact.
1-800-487-5444
Applicants who require reasonable accommodation with the application process are directed to this number.
Sheetz does not currently publish a separate nationwide telephone number identified specifically as a general Sales number.
Customers should use the main Customer Service line for general inquiries.
1-800-487-5444
This is the primary verified support contact published through Sheetz’s official resources.
Sheetz does not publicly list a separate general Billing telephone number covering all customer transactions.
Customers with payment concerns should use the main Customer Service channel or contact their card provider when appropriate.
Sheetz does not publish one universal Regional Office telephone number.
Regional and district contacts vary according to business function and geographic area.
Individual Sheetz stores maintain their own local telephone numbers.
Customers should use the Sheetz Store Locator to find contact information for a specific location.
Local Sheetz store numbers vary by store.
Customers can locate individual stores through:
Sheetz primarily operates in the United States and does not publish a dedicated international Customer Service telephone number.
Sheetz does not publicly publish a separate corporate emergency or after-hours telephone number.
Because Sheetz stores are generally open 24/7, customers can contact local store management for urgent store-related matters. Emergency situations requiring police, fire, or medical assistance should be reported to local emergency services.
Sheetz does not publish an Investor Relations telephone number because it is privately held and has no publicly traded stock.
Sheetz currently directs media representatives to its dedicated Media Center rather than prominently publishing a permanent media phone number.
Media Email: media@sheetz.com
Sheetz does not publish one universal Human Resources number for every employment issue.
For recruiting and applicant inquiries, the officially published number is:
1-800-765-4686
Not applicable.
Sheetz is a convenience store, restaurant, and fuel retailer and does not operate a traditional customer reservation or booking service.
Customers who need direct assistance can call Sheetz at 1-800-487-5444. An additional verified company contact number is 1-800-765-4686. Before calling, have the store location or store number, date and time of the transaction, receipt details, fuel-pump information when applicable, My Sheetz Rewardz account details, and a short explanation of the issue available. Providing specific information can help Sheetz identify the relevant transaction or store and determine which department should handle the request.
For issues involving one specific location, customers can also contact the store directly and ask to speak with the manager on duty. Because Sheetz locations are generally open 24 hours a day, store management may be accessible outside conventional business hours. Local managers can often help with purchases, food orders, refunds, fuel transactions, employee interactions, and store conditions. If the store cannot resolve the issue, customers can escalate the matter through the main Sheetz support number.
Sheetz’s principal corporate office and headquarters are located at:
Sheetz, Inc.
5700 Sixth Avenue
Altoona, PA 16602
United States
Corporate Phone: 1-800-487-5444
Sheetz’s current Terms and Conditions and Privacy Policy continue to use this address for corporate, legal, and privacy communications.
Sheetz, Inc.
5700 Sixth Avenue
Altoona, PA 16602
United States
Sheetz was founded in Altoona in 1952 and continues to maintain its corporate headquarters in the city.
Sheetz, Inc.
Attn.: Office of the General Counsel
5700 Sixth Avenue
Altoona, PA 16602
United States
Phone: 1-800-487-5444
Sheetz’s current Terms and Conditions specifically publish this address for its Office of the General Counsel.
Sheetz Privacy Team
5700 Sixth Avenue
Altoona, PA 16602
United States
Email: privacy@sheetz.com
Phone: 1-800-487-5444
Additional Phone: 1-800-765-4686
These contact details are currently published by Sheetz in its January 2026 Privacy Policy.
Sheetz’s official careers resources publish:
Phone: 1-800-765-4686
Email: SheetzJobz@sheetz.com
These channels are intended for recruiting and job applicant inquiries.
Sheetz currently operates 830+ stores across seven states:
Pennsylvania, North Carolina, Virginia, West Virginia, Ohio, Maryland, and Michigan.
The company announced in April 2026 that it plans to enter Indiana, with 100 stores targeted over the next decade.
Customers who have a complaint involving a Sheetz purchase, food order, fuel transaction, employee interaction, My Sheetz Rewardz account, store condition, payment, promotion, accessibility concern, or another service issue should gather relevant information before contacting the company. Keep your receipt, store number or address, transaction date and time, order information, fuel-pump number when applicable, photographs, and details of previous discussions with employees. Having complete records can help Sheetz investigate the complaint and identify the correct store or department.
Begin by speaking with the management team at the Sheetz location where the issue occurred. Clearly explain the problem and provide the store location, date and approximate time of the incident, receipt or order information, and details of any product or service involved. Local management may be able to resolve concerns involving food orders, refunds, pricing, fuel purchases, employee interactions, or store conditions without further escalation. Make a note of the employee or manager you spoke with and the date of the conversation. If the issue cannot be resolved at store level, proceed to Sheetz Customer Service.
If the local store does not resolve the problem, contact Sheetz at 1-800-487-5444. Sheetz also publishes 1-800-765-4686 as an additional verified company contact number. Explain what happened, identify the store involved, and provide relevant purchase, order, fuel, or account information. Mention any conversations you have already had with store employees or management and clearly describe the resolution you are requesting. Keep any reference number, representative name, or other case information provided during the interaction for future follow-up.
Customers can also use Sheetz’s official website and support resources to communicate concerns in writing. Written communication can be particularly helpful when an issue requires a detailed explanation or supporting information. Include the store number or location, date of the incident, receipt or transaction details, order information, and a concise description of what went wrong. Mention your previous attempts to resolve the matter so the company understands the history of the complaint. Keep screenshots or copies of any online submission and Sheetz’s response for your records.
For a serious or unresolved issue, customers can send written correspondence to Sheetz, Inc., 5700 Sixth Avenue, Altoona, PA 16602, United States. Include your full name, contact information, store location, transaction date, receipt or order details, and a clear explanation of the complaint. Describe the steps you have already taken with store management or Customer Service and state what resolution you are seeking. Include copies rather than original receipts, photographs, emails, or other documents that support your complaint. Keep a complete copy of everything you send to Sheetz for your own records.
If the complaint remains unresolved after contacting the store, Sheetz support, and the corporate office, customers may consider an appropriate external complaint process based on the nature of the issue. Food-safety concerns, fuel-quality or measurement complaints, payment disputes, accessibility matters, and general consumer complaints may fall under different government agencies, financial institutions, or consumer-protection organizations. Organize all receipts, photographs, transaction records, support notes, emails, and case numbers before escalating the matter. These documents can demonstrate both what happened and the steps already taken to seek a resolution from Sheetz. For ordinary customer-service issues, completing Sheetz’s internal complaint process first generally provides the strongest documentation trail.
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