Sheetz Headquarters & Corporate Office

About Sheetz

Sheetz, Inc. is an American family-owned convenience-store and fuel-station company headquartered in Altoona, Pennsylvania. The company operates 24-hour convenience stores and fuel stations across several Mid-Atlantic and Midwest states, serving motorists and local communities.

Sheetz is known for fuel, made-to-order food, coffee, snacks, convenience merchandise, mobile ordering, loyalty rewards, and other travel-related services. Its stores combine fueling with a broad selection of food and everyday convenience products, making Sheetz a popular destination for both travelers and local customers.

Sheetz remains privately held and family owned rather than publicly traded or franchised. The company continues to operate from its corporate base in Altoona, Pennsylvania, supporting its growing network of stores and services.

Quick Information

Industry

Convenience Stores and Fuel Retail

Corporate Phone Number

1-800-487-5444

Customer Service Number

1-800-765-4686

Corporate Office Address

5700 Sixth Avenue
Altoona, PA 16602
United States

Headquarters Address

5700 Sixth Avenue
Altoona, PA 16602
United States

Email

privacy@sheetz.com
Privacy-related inquiries

Ownership

Privately Held and Family Owned

Main Services

Fuel, Food and Convenience Retail

Loyalty Program

My Sheetz Rewardz

Store Model

Company-Owned, Not Franchised

Customer Support

Phone and Online Contact Form

Website

www.sheetz.com

Sheetz Products & Services

Fuel

Sheetz sells gasoline and other transportation fuel products for customers on the go.

Made-to-Order Food

Customers can order sandwiches, burgers, breakfast products, snacks, and other freshly prepared foods.

Coffee and Beverages

Stores sell coffee, fountain drinks, shakes, and a variety of packaged beverages.

Convenience Retail

Locations carry snacks, groceries, personal-care products, and other everyday travel essentials.

My Sheetz Rewardz

Customers can earn and redeem eligible rewards through Sheetz’s loyalty program.

Mobile Ordering

The Sheetz app supports food ordering, payments, and convenient loyalty features.

Delivery

Selected locations support delivery through eligible third-party services and participating delivery options.

Sheetz Corporate Phone Numbers

Corporate / General Contact

1-800-487-5444

Sheetz’s current legal and privacy materials publish this number with the Altoona headquarters.

Customer Support

1-800-765-4686

Sheetz currently identifies this as a Customer Support contact.

Gift Card Support

1-888-239-2856

Sheetz provides this number for selected gift-card assistance.

How to Reach a Real Person at Sheetz

Call:

1-800-765-4686

For immediate store concerns, speak with the store manager.

Have:

• Store location
• Purchase date
• Receipt
• Fuel pump number when relevant
• Food order details
• My Sheetz Rewardz account
• Description of the issue

available.

Sheetz Headquarters & Corporate Office Address

Sheetz Corporate Headquarters

Sheetz, Inc.
5700 Sixth Avenue
Altoona, PA 16602
United States

Sheetz’s August 2026 Terms continue to use this address for formal corporate correspondence.

The company remains privately held and does not offer traditional public franchise opportunities.

How to File a Complaint Against Sheetz

Step 1: Speak With the Store Manager

Begin at the Sheetz location involved.

Step 2: Contact Customer Support

Call:

1-800-765-4686

Step 3: Use the Contact Us Form

Submit details through Sheetz.com.

Step 4: Request Further Review

Ask for escalation and retain case information.

Step 5: Contact Corporate Headquarters

Sheetz, Inc.
5700 Sixth Avenue
Altoona, PA 16602

Step 6: Food or Fuel Safety Complaints

Serious food-safety or fuel-quality concerns may also be reported to the appropriate government authority.

Step 7: Consumer Complaint

Unresolved consumer disputes may be submitted to a state consumer-protection agency.