Ollie's Bargain Outlet
Ollie’s Bargain Outlet is a major American off-price retailer specializing in closeout merchandise, excess inventory, overstocks, manufacturer buyouts, and other value-priced products. The company is known for its “Good Stuff Cheap” concept and a treasure-hunt shopping experience in which merchandise changes frequently. Ollie’s was co-founded in 1982 by Mark Butler and opened its first store in Mechanicsburg, Pennsylvania.
Ollie’s sells products across numerous categories, including housewares, food, books, stationery, bed and bath, flooring, toys, hardware, health and beauty, clothing, pet supplies, seasonal merchandise, and other household items. The company typically purchases closeouts, excess inventory, discontinued products, overstocks, and other merchandise opportunities and then sells them at substantial discounts compared with traditional retail prices.
Ollie’s Bargain Outlet Holdings, Inc. is publicly traded on Nasdaq under the ticker symbol OLLI. As of September 9, 2026, the company reported 694 open stores, all located in the United States. Ollie’s also reported more than 13,338 associates as of May 1, 2026. Its principal executive offices remain at 6295 Allentown Boulevard, Suite 1, Harrisburg, Pennsylvania.
717-657-2300
Ollie’s does not currently publish a separate universal toll-free Customer Service phone number on its main official support pages.
For store-specific issues, customers should contact the local Ollie’s store first.
For corporate Customer Service, use the official support request system.
Ollie’s Bargain Outlet Holdings, Inc.
6295 Allentown Boulevard
Suite 1
Harrisburg, PA 17112
United States
Ollie’s Bargain Outlet Holdings, Inc.
6295 Allentown Boulevard, Suite 1
Harrisburg, PA 17112
United States
The company’s August 1, 2026 Form 10-Q continues to identify this address as its principal executive offices and lists 717-657-2300 as the corporate telephone number.
Ollie’s does not prominently publish one general plain-text Customer Service email address.
Customers should use the official Customer Service request form.
Investor Relations: jrouleau@ollies.us
Media Relations: tkuypers@ollies.us
Off-Price Retail, Discount Retail, Closeout Merchandise, Excess Inventory and General Merchandise
1982
Ollie’s was founded in Pennsylvania in 1982.
More than 13,338 associates
Ollie’s Investor FAQs state that the company employed more than 13,338 associates as of May 1, 2026.
694 stores as of September 9, 2026
Ollie’s currently operates exclusively within the United States.
Ollie’s does not publicly list standard walk-in visitor hours for its Harrisburg corporate headquarters.
Customers should contact the company before attempting an in-person corporate visit.
Individual store hours vary by location.
Ollie’s Bargain Outlet Holdings, Inc. trades on Nasdaq under the ticker symbol OLLI.
https://www.ollies.com/pages/careers
Ollie’s offers employment opportunities in stores, distribution centers, field leadership, merchandising, supply chain, finance, information technology, marketing, human resources, and its Store Support Center.
Ollie’s offers discounted general merchandise purchased through closeouts, overstocks, excess inventory, manufacturer deals, and other opportunistic buying arrangements. Inventory changes frequently, so products found during one visit may not be available later.
Ollie’s carries household merchandise for kitchens, dining areas, storage, organization, cleaning, and general home use.
Products may include cookware, kitchen utensils, storage containers, cleaning tools, small household items, and other closeout merchandise.
Ollie’s sells shelf-stable food products at discounted prices.
Items may include snacks, canned goods, noodles, candy, condiments, beverages, baking products, breakfast items, and other pantry products. The company does not position itself as a full-service grocery store and generally does not carry perishables such as fresh produce, milk, or eggs.
Books are one of Ollie’s longstanding merchandise categories.
Customers may find children’s books, fiction, nonfiction, activity books, cookbooks, educational titles, reference books, and seasonal publications.
Ollie’s carries stationery and school-related products.
Merchandise may include notebooks, pens, pencils, office supplies, craft materials, paper products, and other items.
Ollie’s sells bedding and bath merchandise at discount prices.
Products may include sheets, pillows, blankets, towels, bath accessories, mattress-related products, and seasonal home textiles.
Floor coverings are an important Ollie’s category.
Customers may find laminate flooring, rugs, mats, carpet remnants, vinyl products, and other flooring-related merchandise depending on current inventory.
Ollie’s sells toys, games, puzzles, dolls, educational products, seasonal toys, and licensed merchandise.
Inventory changes frequently based on closeout and excess-inventory opportunities.
Ollie’s carries hardware and home-maintenance merchandise.
Products may include tools, fasteners, repair supplies, home-improvement accessories, storage products, and other household hardware.
Health and beauty merchandise can include personal-care products, toiletries, grooming products, soaps, shampoos, dental-care items, and other discounted consumer goods.
Ollie’s periodically sells basic clothing and apparel.
Available merchandise may include shirts, socks, seasonal clothing, workwear, and other closeout apparel depending on store inventory.
Pet merchandise can include food-related accessories, toys, beds, grooming products, treats, and general pet supplies.
Product selection varies significantly by location and shipment.
Ollie’s carries rotating seasonal products throughout the year.
Seasonal inventory may include holiday decorations, outdoor products, gardening merchandise, summer items, school supplies, and winter-related products.
Selected stores carry furniture and home décor merchandise.
Products may include accent furniture, decorative items, storage furniture, rugs, wall décor, and other home products.
Ollie’s may sell certified refurbished merchandise.
According to its official website, these products may have been returned, opened, or cosmetically blemished before being inspected, cleaned, repaired where necessary, and restored to applicable specifications.
Closeouts are central to Ollie’s retail model.
The company purchases discontinued, excess, overproduced, or otherwise opportunistic merchandise from manufacturers, suppliers, wholesalers, and retailers.
Ollie’s publishes promotional flyers and store deals featuring selected merchandise.
Inventory is often limited, so promoted products may sell out before the end of a promotional period.
Ollie’s Army is the company’s free loyalty program.
Members can earn points on purchases, receive promotional offers, and qualify for rewards based on the current program rules.
Current Ollie’s Army information states that customers earn one point for every dollar spent and can earn rewards after reaching applicable point thresholds.
New members may also receive promotional enrollment benefits according to current terms.
Customers can use Ollie’s online Store Locator to find store addresses, telephone numbers, directions, and operating hours.
Store Locator:
https://www.ollies.com/pages/store-locator
Ollie’s currently states that it does not provide delivery services.
The company explains that avoiding delivery helps it keep operating costs lower.
Ollie’s website displays selected merchandise, deals, flyers, and product categories.
However, the company’s retail model remains heavily store-based, and inventory can differ substantially between locations.
Ollie’s does not publish a large directory of department-specific telephone numbers. The most reliable corporate number is 717-657-2300, while ordinary customer concerns are generally handled through stores or the online Customer Service system.
717-657-2300
This is the official telephone number listed in Ollie’s current SEC filings.
717-657-2300
This number is associated with the company’s Harrisburg headquarters.
717-657-2300
The same number is listed with Ollie’s principal executive offices.
717-657-2300
This is the main verified corporate contact number.
Ollie’s does not currently publish a separate general Customer Service phone number on its official FAQ and support resources.
Its FAQ directs customers to contact local stores or use the Customer Service support form.
No separate verified nationwide Customer Support number is currently published.
Customers should use the official Customer Service request form.
Ollie’s does not currently publish a verified nationwide toll-free Customer Service number.
Ollie’s does not publish a separate telephone number specifically for Ollie’s Army support.
Members with account problems should contact Customer Service through the official support system or ask for assistance at a store.
Ollie’s does not publish a nationwide consumer Sales telephone number.
Retail purchases are handled through individual stores.
No separate universal support number is publicly listed.
For corporate inquiries:
717-657-2300
For customer issues, use the Customer Service form.
Ollie’s does not publish one universal Billing Department telephone number.
Customers with purchase or refund issues should begin with the store where the transaction occurred.
Ollie’s does not publish one universal regional office telephone number.
Regional operations are managed through internal field leadership and corporate support teams.
Individual Ollie’s stores maintain their own phone numbers.
Customers should use the Store Locator to identify the correct location.
Local store telephone numbers vary.
Store Locator:
https://www.ollies.com/pages/store-locator
Ollie’s currently operates exclusively in the United States and does not publish an international Customer Service telephone number.
Ollie’s does not publish a universal corporate emergency or after-hours telephone number.
For emergencies involving an immediate threat to safety at a store, customers should contact local emergency services and notify store management.
Ollie’s current Investor Relations page lists John Rouleau as its Investor Relations contact but does not currently publish a dedicated Investor Relations phone number there.
This is the current official Investor Relations email.
1-800-937-5449
718-921-8124
American Stock Transfer & Trust Company, LLC serves as Ollie’s transfer agent.
717-657-2300
Recent corporate announcements identify this corporate number in connection with Ollie’s media operations.
Current 2026 corporate releases identify Tom Kuypers, Senior Vice President of Marketing, as the media contact.
Ollie’s does not prominently publish one universal Human Resources phone number for job applicants.
Employment opportunities should be accessed through:
https://www.ollies.com/pages/careers
Not applicable.
Ollie’s Bargain Outlet is an off-price retail company and does not operate a conventional reservation or booking service.
For a problem involving a specific Ollie’s store, the best first step is to call that store directly and ask for a manager. Use the official Store Locator to find the location’s current telephone number. Before calling, have your receipt, purchase date, product information, Ollie’s Army account details when relevant, and a clear explanation of the issue available. Store management is generally the most direct contact for refunds, pricing questions, damaged products, employee interactions, and other location-specific concerns.
If the store cannot resolve the issue, Ollie’s official FAQ directs customers to its corporate Customer Service system. The company does not currently publish a dedicated nationwide Customer Service telephone number, but its headquarters number is 717-657-2300 for appropriate corporate inquiries. Customers can also submit their concern through Ollie’s online support request form, which provides a written record of the complaint.
Ollie’s Bargain Outlet Holdings, Inc. maintains its current principal executive offices at:
Ollie’s Bargain Outlet Holdings, Inc.
6295 Allentown Boulevard
Suite 1
Harrisburg, PA 17112
United States
Corporate Phone: 717-657-2300
The company’s August 1, 2026 SEC filing confirms this address and telephone number.
Ollie’s Bargain Outlet Holdings, Inc.
6295 Allentown Boulevard, Suite 1
Harrisburg, PA 17112
United States
The Harrisburg headquarters supports executive leadership, merchandising, finance, marketing, technology, real estate, store operations, supply chain, human resources, investor relations, and other company-wide functions.
Ollie’s refers to corporate employment opportunities at its Store Support Center.
The support organization provides centralized assistance to the company’s expanding network of retail stores, distribution facilities, and field leadership teams.
John Rouleau
Investor Relations
Email: jrouleau@ollies.us
Investor Relations:
American Stock Transfer & Trust Company, LLC
Phone: 1-800-937-5449
Additional Phone: 718-921-8124
These numbers are for shareholder account matters, not retail Customer Service.
Ollie’s operates distribution infrastructure supporting its rapidly growing U.S. store network.
Distribution-center employment opportunities are listed separately from store and Store Support Center careers on the company’s official Careers page.
As of September 9, 2026, Ollie’s reported 694 open stores.
Each store maintains its own street address, telephone number, operating hours, management team, and local inventory.
Store Locator:
https://www.ollies.com/pages/store-locator
Customers who have a complaint involving a purchase, refund, product quality, pricing, employee interaction, Ollie’s Army account, store condition, advertising, or another retail issue should collect relevant information before contacting the company. Keep your receipt, store location, purchase date, photographs where appropriate, loyalty account information, and copies of any previous communication. Because Ollie’s inventory changes frequently and individual stores handle many transaction-level matters, identifying the specific store and purchase details is especially important.
Begin by contacting the Ollie’s Bargain Outlet location where the issue occurred and ask to speak with the store manager. Explain what happened and provide the purchase date, receipt information, product details, and any other relevant facts. Store management can often resolve issues involving refunds, damaged merchandise, incorrect pricing, employee interactions, or store conditions without corporate escalation. Clearly explain what resolution you are seeking and give the manager an opportunity to review the transaction or incident. Keep a record of the manager’s name and the date of your conversation.
If the store cannot resolve the complaint, submit the issue to Ollie’s Customer Service through the company’s official support system. The current FAQ specifically directs customers who need corporate assistance to use the Contact Us option on the website. Include your name, contact information, store location, purchase date, receipt details, and a clear explanation of the problem. Mention the steps you already took with store management and explain what remains unresolved. Save a copy or screenshot of the request and any confirmation or response you receive.
If the initial Customer Service submission does not resolve the issue, follow up using any ticket, email, or case information provided by Ollie’s. Restate the complaint clearly and include any supporting documents that may help explain the issue, such as photographs, receipts, promotional material, or previous correspondence. Ask whether the complaint can be reviewed by an appropriate Store Support Center or field-management representative. Maintain consistent information throughout the complaint process so that Ollie’s can easily track what occurred. Keep copies of all messages and responses for your records.
For a serious or unresolved issue, customers may send written correspondence to Ollie’s Bargain Outlet Holdings, Inc., 6295 Allentown Boulevard, Suite 1, Harrisburg, PA 17112, United States. Include your full name, contact information, store involved, purchase date, receipt details, and a chronological explanation of the complaint. Describe the steps already taken with store management and Customer Service and clearly state the resolution you are requesting. Attach copies rather than originals of receipts, photographs, emails, or other supporting materials. Keep a complete copy of your correspondence and proof of delivery.
If a serious issue remains unresolved after completing Ollie’s internal complaint process, the appropriate external option depends on the nature of the dispute. Product-safety concerns may fall under a relevant federal safety regulator, while consumer purchase disputes may involve a state consumer-protection agency, Attorney General’s office, or payment provider. Employment-related issues would follow a different process from ordinary customer complaints. Keep your receipts, photographs, communications, support-ticket information, and notes from previous conversations before escalating the matter. These records can help establish both the original complaint and your attempts to resolve it directly with Ollie’s.
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