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- Five Below
About Five Below
Five Below, Inc. is an American specialty value retailer offering a wide range of products designed primarily for teens, pre-teens and families.
The company sells merchandise across categories including toys, games, tech accessories, room decor, beauty products, sports goods, candy, seasonal products and other trend-focused items.
Five Below operates stores across the United States and also provides online shopping through its official website.
The company’s headquarters are located in Philadelphia, Pennsylvania.
Quick Information
Legal Company Name
Five Below, Inc.
Trade Name
Five Below
Industry
Retail
Founded
2002
Headquarters
Philadelphia, Pennsylvania
Corporate Headquarters Address
701 Market Street, Suite 300
Philadelphia, PA 19106
United States
Corporate Phone
(215) 546-7900
Company Type
Publicly traded company
Stock Exchange and Ticker Symbol
NASDAQ: FIVE
CEO
Joel D. Anderson
Official Website
Products and Services
Five Below offers products including:
- Toys
- Games
- Tech accessories
- Electronics accessories
- Room decor
- Beauty products
- Sports products
- Party supplies
- Candy and snacks
- Clothing and accessories
- Arts and crafts
- Seasonal merchandise
- Pet products
- Gift items
- Online shopping
- Store pickup
Product selection and availability vary by location.
Corporate Phone Numbers and Contact Information
Five Below Corporate Headquarters
Phone: (215) 546-7900
The corporate office handles business and company-related matters. Customers with store, order or product concerns should generally use Five Below’s customer-service resources.
Customer Service
Customers can contact Five Below regarding:
- Online orders
- Returns
- Refunds
- Product questions
- Store experiences
- Gift cards
- Shipping
- Pickup orders
How to Reach a Real Person at Five Below
Before contacting Five Below, gather:
- Order number
- Store location
- Purchase date
- Receipt
- Product information
- Customer account details
- Shipping information
- Description of the issue
- Photos, when relevant
Do not share unnecessary payment information through public channels.
Five Below Headquarters and Corporate Office Address
Five Below, Inc.
701 Market Street, Suite 300
Philadelphia, PA 19106
United States
Corporate Phone: (215) 546-7900
The corporate headquarters should not automatically be treated as a public walk-in customer-service location.
Online Orders and Store Assistance
Customers may seek assistance with:
- Online purchases
- Shipping
- Store pickup
- Returns
- Refunds
- Damaged products
- Missing items
- Product availability
- Gift cards
- Store complaints
For a store-specific issue, contacting the store involved may be the fastest first step.
How to File a Complaint Against Five Below
Step 1: Contact the store involved when appropriate.
Step 2: Provide your receipt or order number.
Step 3: Explain the issue clearly.
Step 4: State the resolution you are requesting.
Step 5: Contact Five Below customer service if the issue remains unresolved.
Step 6: Keep receipts, photographs and correspondence.
Step 7: Save any case or reference number.
Step 8: Request management escalation when appropriate.
Corporate and Investor Information
Five Below, Inc. is publicly traded on the NASDAQ stock exchange under the ticker symbol FIVE.
Investors should use the company’s official investor-relations resources for current financial reports, SEC filings and corporate announcements.
Frequently Asked Questions
1. Where is Five Below headquartered?
Five Below is headquartered in Philadelphia, Pennsylvania.
2. What is Five Below’s corporate phone number?
The Five Below corporate office phone number is (215) 546-7900.
3. Who is the CEO of Five Below?
Joel D. Anderson is the Chief Executive Officer of Five Below.
4. What does Five Below sell?
Five Below sells toys, games, tech accessories, room decor, beauty products, sports goods, candy, seasonal merchandise and other value-priced products.
5. How do I contact Five Below customer service?
Customers should use Five Below’s official customer-service resources for online orders, returns, product questions and store concerns.
6. How do I complain about Five Below?
Start by contacting the store involved or Five Below customer service. Provide your receipt, order number and details of the problem.
7. Does Five Below offer online shopping?
Yes. Five Below operates an online shopping platform in addition to its physical stores.
8. Can I visit Five Below headquarters for customer service?
The Philadelphia corporate headquarters should not automatically be treated as a public walk-in customer-service center.
9. Is Five Below publicly traded?
Yes. Five Below, Inc. is publicly traded on NASDAQ under the ticker symbol FIVE.
