Five Below
Five Below, Inc. is an American specialty discount retailer selling toys, games, technology accessories, beauty products, room décor, clothing accessories, snacks, seasonal goods, and other merchandise. The company primarily targets children, teenagers, families, and value-focused shoppers.
Five Below was founded in 2002 by David Schlessinger and Tom Vellios. Its original concept focused on products priced at $5 or less, but the retailer later added higher-priced merchandise through sections such as Five Beyond. The company has expanded through physical stores, e-commerce, new distribution facilities, and additional product categories.
Five Below is headquartered in Philadelphia, Pennsylvania, and operates stores across the United States. The company is publicly traded on Nasdaq under the symbol FIVE, and its Investor Relations department publishes financial results, SEC filings, governance documents, and shareholder information.
215-546-7909
This is Five Below’s corporate telephone number associated with its Philadelphia headquarters.
1-844-452-3569
This is Five Below’s current Customer Relations number for store, product, order, delivery, and account assistance.
Five Below, Inc.
701 Market Street, Suite 100
Philadelphia, PA 19106
United States
This is Five Below’s principal corporate-office address.
701 Market Street, Suite 100
Philadelphia, PA 19106
United States
Five Below’s executive and central corporate operations are based in Philadelphia.
Five Below primarily uses its official online Customer Relations form for customer inquiries.
Customers should select the subject related to their store visit, online order, product, gift card, or another concern.
Specialty discount retail and e-commerce
2002
Five Below was founded by David Schlessinger and Tom Vellios.
Approximately 25,000 employees, including full-time and part-time associates
Five Below’s workforce includes store employees, distribution-center associates, customer-support personnel, merchants, technology teams, and corporate staff. Staffing levels vary during seasonal periods.
Five Below does not publish a universal public visitor schedule for its Philadelphia corporate office.
Store hours vary by location. Customer-support availability should be confirmed through the official Customer Relations page.
https://investor.fivebelow.com/
The Investor Relations website provides financial results, SEC filings, stock information, governance materials, and corporate news.
https://www.fivebelow.com/careers
Five Below advertises store, distribution, merchandising, technology, finance, marketing, and corporate employment opportunities.
Five Below sells low-price and value-oriented products through physical stores and its online platform.
Five Below sells toys, puzzles, board games, collectibles, outdoor games, crafts, and novelty items.
Product selection changes frequently and varies by location.
Available products may include phone cases, charging cables, headphones, speakers, screen accessories, gaming products, and computer accessories.
Customers should check compatibility before purchasing.
Five Below carries makeup, skincare, bath products, hair accessories, nail products, fragrances, and personal-care items.
Brands and inventory vary by store and season.
Customers can purchase lighting, pillows, storage products, wall decorations, bedding accessories, and other room items.
Certain products may be available only in stores or through Five Beyond sections.
Five Below offers T-shirts, socks, hats, bags, jewelry, sunglasses, and other apparel accessories.
Sizes, designs, and availability change frequently.
The retailer sells exercise accessories, sports equipment, yoga products, outdoor games, and hydration items.
Customers should follow product safety and age recommendations.
Five Below sells candy, snacks, beverages, novelty food items, and seasonal treats.
Food inventory varies by location and may be subject to allergen and ingredient warnings.
The company carries merchandise for holidays, school, summer, Halloween, Christmas, and other seasonal events.
Seasonal products are generally available for limited periods.
Five Beyond includes selected products priced above Five Below’s traditional $5 level.
Higher-priced items are clearly marked, but availability varies by store.
Customers can order eligible products online for delivery or pickup where available.
Inventory, pickup timing, shipping charges, and order restrictions depend on the item and location.
Five Below sells physical and electronic gift cards.
Gift cards are subject to the company’s current redemption, balance, replacement, and fraud-prevention terms.
215-546-7909
This is Five Below’s corporate telephone number associated with its Philadelphia headquarters.
1-844-452-3569
Customers can use this number for assistance with stores, products, online orders, deliveries, accounts, and other concerns.
1-844-452-3569
This is Five Below’s primary Customer Relations telephone number.
1-844-452-3569
Customers throughout the United States can use this toll-free number to contact Five Below Customer Relations.
Each Five Below store maintains a local telephone number when publicly listed.
Use Five Below’s store locator to find current addresses, hours, and contact information.
Call Five Below Customer Relations at 1-844-452-3569 and follow the prompts for a store complaint, online order, delivery, gift card, product, or account concern. For an in-store problem, contact the store involved and ask for the manager. Have the receipt, order number, store location, transaction date, product information, and payment method ready.
Clearly explain what happened and what resolution you want, such as a refund, replacement, delivery investigation, missing-item correction, or management review. If the initial representative cannot resolve the complaint, ask for a supervisor and request a case number. Customers can also submit the concern through Five Below’s official online Customer Relations form.
Five Below, Inc.
701 Market Street, Suite 100
Philadelphia, PA 19106
United States
Corporate Phone: 215-546-7909
This is Five Below’s principal executive-office address.
Five Below operates stores throughout the United States.
Each location has its own address, operating hours, inventory, and management team.
Five Below uses distribution facilities to supply its retail and e-commerce operations.
Distribution centers should not automatically be used for returns, complaints, or corporate correspondence.
Customers should not mail products to the headquarters unless Five Below provides written instructions.
Contact Customer Relations for the correct store-return, refund, replacement, or online-order process.
For an in-store complaint, begin with the Five Below location involved.
Provide the receipt, transaction date, product information, and a clear explanation of the problem.
Ask for the store manager if the first employee cannot resolve the issue.
Explain the requested outcome and ask that the complaint be documented.
Call 1-844-452-3569 or submit the official online Customer Relations form.
Include the store location or online order number, previous contact details, and requested resolution.
Save receipts, order confirmations, photographs, shipping records, gift-card information, and correspondence.
Do not send full payment-card numbers or account passwords.
Ask for a supervisor or senior Customer Relations representative if the initial response does not resolve the complaint.
Request a case number and keep it for follow-up.
An unresolved complaint may be mailed to:
Five Below, Inc.
Attention: Customer Relations or Executive Office
701 Market Street, Suite 100
Philadelphia, PA 19106
United States
Send copies of supporting records and use a traceable mailing method.
Stop using a product that appears unsafe, defective, contaminated, or subject to a recall.
Preserve the packaging, receipt, product number, and photographs, and report the matter promptly.
If Five Below does not resolve the complaint, contact the appropriate state consumer-protection office, state attorney general, or other authority.
Payment disputes may also be discussed with the payment provider, subject to its evidence requirements and deadlines.
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