About Five Below

Five Below, Inc. is an American specialty discount retailer focused on affordable merchandise for teens, tweens, families, and value-conscious shoppers.

The company was founded in 2002 and expanded rapidly across the United States.

Five Below sells toys, games, electronics accessories, beauty products, candy, room décor, apparel, sports products, seasonal merchandise, and other general consumer goods.

Although the Five Below name originally emphasized products priced at $5 or less, the retailer now offers selected merchandise above that traditional price point.

Five Below is publicly traded on Nasdaq under the ticker FIVE and maintains its corporate headquarters in Philadelphia, Pennsylvania.

Quick Information

Industry

Specialty Discount Retail

Founded

2002

Corporate Phone Number

215-546-7909

Customer Service Number

Five Below primarily provides support through its official Help Center and Customer Relations system.

Corporate Office Address

701 Market Street, Suite 300
Philadelphia, PA 19106
United States

Headquarters Address

701 Market Street, Suite 300
Philadelphia, PA 19106
United States

Email

Five Below primarily uses its online Contact Us system rather than publishing a universal general-support email.

Stock Symbol

NASDAQ: FIVE

Main Customers

Teens, Tweens and Families

Retail Model

Discount and Value Merchandise

Headquarters City

Philadelphia, Pennsylvania

Website

www.fivebelow.com

Five Below Products & Services

Toys and Games

Stores sell toys, collectibles, games, puzzles, and recreational products.

Technology Accessories

Customers can purchase phone cases, chargers, headphones, speakers, cables, and related accessories.

Beauty

Products include cosmetics, skincare, hair accessories, nail products, and personal-care merchandise.

Candy and Snacks

Five Below carries candy, snacks, beverages, and novelty food products.

Room and Home Products

Stores sell room décor, lighting, storage items, small home products, and decorative accessories.

Apparel and Accessories

Customers can purchase selected clothing, bags, hats, and accessories.

Ecommerce

Five Below offers eligible products for purchase online.

Five Below Corporate Phone Numbers

Corporate Headquarters

215-546-7909

This is the corporate number associated with Five Below’s Philadelphia headquarters.

Customer Relations

Five Below directs ordinary store and online-shopping concerns through its Help Center.

Individual Store Phone Numbers

Each Five Below store maintains local contact information.

How to Reach a Real Person at Five Below

For an in-store problem, ask to speak with the store manager.

For broader support, use Five Below’s Help Center or Customer Relations system.

Before contacting support, have:

• Store location
• Receipt
• Online order number
• Purchase date
• Product information
• Payment details
• Description of the problem

available.

Five Below Headquarters & Corporate Office Address

Five Below Corporate Headquarters

Five Below, Inc.
701 Market Street
Suite 300
Philadelphia, PA 19106
United States

Corporate Phone: 215-546-7909

This is Five Below’s principal executive-office location.

The headquarters supports merchandising, real estate, finance, technology, marketing, supply chain, and other corporate functions.

How to File a Complaint Against Five Below

Step 1: Speak With the Store Manager

Begin with the location where the issue occurred.

Step 2: Contact Five Below Customer Relations

Use the official Help Center.

Step 3: Provide Transaction Information

Include the receipt, store, order number, and product information.

Step 4: Request Further Review

Ask for escalation if the initial resolution is insufficient.

Step 5: Contact Corporate Headquarters

Five Below, Inc.
701 Market Street, Suite 300
Philadelphia, PA 19106

Step 6: Product Safety Complaints

Follow applicable product-recall procedures for unsafe merchandise.

Step 7: Consumer Complaint

For serious unresolved retail disputes, customers may consider contacting the appropriate consumer-protection agency.