Acme Markets Headquarters & Corporate Office

About ACME Markets

ACME Markets is a supermarket and pharmacy chain with deep roots in the Philadelphia region. The company’s history dates to 1891, when Samuel Robinson and Robert Crawford opened a neighborhood grocery store in South Philadelphia. In 1917, their operation merged with several other grocery businesses to form American Stores Company, and the ACME Markets name later became the principal supermarket banner. ACME became one of the best-known grocery chains in the Delaware Valley and continues serving communities throughout the Mid-Atlantic and Northeast.

ACME’s modern stores sell fresh produce, meat, seafood, bakery products, deli foods, dairy, frozen groceries, household products, beverages, health and beauty items, and other supermarket merchandise. Many locations also operate pharmacies, online pickup, home delivery, catering, prepared-food programs, loyalty rewards, health services, and fuel-related rewards. The company currently describes its footprint as 164 stores across Pennsylvania, New Jersey, Delaware, New York, Connecticut, and Maryland, supported by more than 15,000 associates.

ACME is not an independent public company. It operates as a banner of Albertsons Companies, one of the largest food and drug retailers in the United States. Its principal ACME divisional headquarters remains in Malvern, Pennsylvania, while many centralized customer-service, digital-ordering, media, pharmacy, technology, and corporate functions are shared with Albertsons Companies.

ACME Markets Headquarters & Corporate Office Address

Current Headquarters

ACME Markets, Inc.
75 Valley Stream Parkway
Malvern, PA 19355
United States

Current government, business, and Albertsons-affiliated records continue to identify the Malvern address as ACME’s principal office.

Corporate Office

75 Valley Stream Parkway
Malvern, PA 19355

This address serves the ACME division and should be distinguished from the Boise headquarters of parent company Albertsons Companies.

Mailing Address

For general customer-service correspondence, Albertsons Companies currently publishes

Customer Support Center
M.S. 10501
P.O. Box 29093
Phoenix, AZ 85038

This is a centralized customer-support mailing address and is not ACME’s headquarters.

Other Important Address

Parent company

Albertsons Companies, Inc.
250 E. Parkcenter Blvd.
Boise, ID 83706

Parent-level corporate matters may be handled through Albertsons Companies rather than directly through ACME’s Malvern division office.

Former / Historical Headquarters

ACME’s headquarters were historically located in Philadelphia before the company moved its corporate offices to 75 Valley Stream Parkway in Malvern in 1988. Older Philadelphia addresses should therefore not be treated as current headquarters information.

Quick Information

Corporate Phone Number

610-889-4000

This number is consistently associated with ACME’s Malvern headquarters.

Customer Service Number

877-723-3929

Current official ACME Contact Us information lists this number for retail store and corporate assistance.

Corporate Office Address

75 Valley Stream Parkway, Malvern, PA 19355

Headquarters Address

75 Valley Stream Parkway, Malvern, PA 19355

Email

ACME does not prominently publish one universal general Customer Service email address.

Customer inquiries can be submitted through:

https://www.acmemarkets.com/inquiry/contact-us.2977.html

Industry

Supermarkets, Grocery Retail, Pharmacy, Food Delivery and Consumer Retail

Founded

1891

ACME traces its origins to the Robinson and Crawford grocery business in Philadelphia.

Number of Employees

15,000+ associates

ACME currently reports more than 15,000 employees across its store network.

Number of Stores

164 stores

ACME reports operations across Pennsylvania, New Jersey, Delaware, New York, Connecticut, and Maryland.

Corporate Office Hours

ACME does not prominently publish public walk-in hours for the Malvern headquarters.

Customer-support availability depends on the department.

Website

https://www.acmemarkets.com/

Careers Page

https://www.albertsonscompanies.com/careers/

ACME Markets Products & Services

Grocery Products

ACME sells a broad assortment of packaged groceries, pantry staples, canned foods, sauces, cereals, snacks, baking products, beverages, and household food essentials. Selection varies by store size and market.

Fresh Produce

Stores carry fresh fruits, vegetables, herbs, organic produce, packaged salads, and seasonal produce. ACME combines national sourcing with regional and local items where available.

Meat Department

ACME stores sell beef, pork, poultry, ground meats, prepared meat products, and other protein options. Many locations include staffed meat departments with custom-cutting and preparation services.

Seafood

Seafood departments provide fresh and frozen fish, shrimp, shellfish, prepared seafood, and specialty seafood products depending on the store.

Bakery

ACME bakeries offer breads, rolls, cakes, cookies, pastries, desserts, and special-order bakery products. Custom cake options are available at participating stores.

Deli

The deli department provides sliced meats and cheeses, sandwiches, prepared foods, salads, rotisserie items, and other ready-to-eat products.

ReadyMeals

ReadyMeals is an Albertsons Companies private-label prepared-food line available through ACME. Products are designed to reduce cooking time and include ready-to-heat or ready-to-cook meal options.

ACME Pharmacy

Participating ACME stores operate full-service pharmacies where customers can fill and transfer prescriptions, obtain vaccines, manage prescription information, and access other healthcare services.

Prescription Refills

Customers can refill eligible prescriptions through ACME’s digital pharmacy system or directly with their local pharmacy.

Prescription Transfers

Customers can transfer qualifying prescriptions to ACME pharmacies online or through the pharmacy team. Digital tools provide status updates as the transfer is completed.

Vaccinations

ACME pharmacies offer qualifying vaccinations and allow customers to schedule vaccine appointments online. Vaccine availability and eligibility can vary by location and state regulations.

Specialty Pharmacy

Albertsons Companies Specialty Care supports ACME patients who require specialty medications. Services include care coordination, insurance support, refill reminders, financial-assistance resources, delivery, and access to pharmacists.

Grocery Delivery

ACME offers grocery home delivery from participating stores. Customers can shop online, select a delivery window, and receive eligible products at their address.

DriveUp & Go / Pickup

Participating stores offer pickup services that allow customers to place orders online and collect groceries without completing a full in-store shopping trip.

Catering

ACME offers catering and special-order food products through participating stores. Catering selections may include deli platters, bakery products, prepared meals, and event food.

ACME for U

ACME for U is the chain’s free loyalty program. Members can receive personalized offers, digital coupons, rewards, shopping tools, and other benefits.

ACME for U+

ACME for U+ is a paid membership tier offering additional benefits such as delivery-related savings and rewards that do not expire under current program terms.

Digital Coupons

Customers can clip digital coupons through their ACME for U account and apply qualifying discounts at checkout by using the associated loyalty phone number.

Mobile App

The ACME mobile app provides digital coupons, loyalty-account management, weekly ads, shopping lists, pharmacy tools, online ordering, payment information, and rewards tracking.

Sincerely Health

Sincerely Health provides health and wellness tools through Albertsons Companies’ pharmacy platform. Customers can manage pharmacy information, receive wellness insights, and participate in qualifying health-related programs.

Private Brands

ACME sells numerous Albertsons Companies private labels including Signature Select, Lucerne, O Organics, Open Nature, Overjoyed, Primo Taglio, ReadyMeals, Soleil, Value Corner, and Waterfront Bistro.

ACME Markets Corporate Phone Numbers

Corporate Phone Number

610-889-4000

Corporate Headquarters Number

610-889-4000

Headquarters Number

610-889-4000

Corporate Office Number

610-889-4000

Customer Service Number

877-723-3929.

Customer Support Number

For ACME for U account and loyalty support, the currently published toll-free number is:

877-258-2799.

Toll-Free Number

877-723-3929

Grocery Delivery Number

877-505-4040.

Online Order Support Number

877-505-4040

The current terms identify this line for online grocery ordering, delivery, pickup, missing-item, and catering-order questions.

Loyalty Program Number

877-258-2799

Pharmacy Support Number

Pharmacy concerns are generally handled by the local ACME pharmacy.

Specialty Pharmacy Number

877-466-8028

Specialty Pharmacy Fax

877-466-8040

Specialty Pharmacy Email

specialtycare@albertsons.com.

Accessibility Support Number

877-723-3929.

Media / Press Number

208-395-4722

This is the current centralized Albertsons Companies media line published by ACME.

Sales Number

ACME does not publish a universal public sales department phone number.

Billing Number

There is no single ACME billing-only phone line.Online order billing concerns should use 877-505-4040, while store transaction problems should begin with the local store.

Regional Office Number

No single universal regional office number is publicly promoted.

Branch Office Number

Each ACME store has its own local phone number.

International Number

Not applicable for normal customer service. ACME primarily operates in the United States.

Emergency / After-Hours Number

No universal corporate emergency hotline is published.

Investor Relations Number

ACME does not maintain separate Investor Relations because it is an Albertsons Companies banner.

Human Resources Number

No single public HR number is promoted for all applicants.

How to Reach a Real Person at ACME Markets

For most store, product, employee, loyalty, accessibility, and corporate customer concerns, call 877-723-3929. If the issue involves grocery delivery, pickup, missing items, or an online order, use 877-505-4040 because that team is specifically assigned to online grocery transactions. Have the store location, receipt or order number, purchase date, loyalty account number, and payment information ready where relevant.

For a store-specific problem, contacting the local ACME manager first is usually the most efficient option. Store leadership can handle immediate issues involving refunds, pricing, product quality, employee conduct, and in-store purchases. Pharmacy concerns should likewise begin with the pharmacist or pharmacy manager at the location involved.

If the issue remains unresolved, use ACME’s online Contact Us form or call central Customer Service. Because ACME is part of Albertsons Companies, certain digital, privacy, specialty-pharmacy, media, and corporate matters may ultimately be routed through Albertsons’ centralized teams.

How to File a Complaint Against ACME Markets

Customers may file complaints concerning pricing, refunds, food quality, employee behavior, grocery delivery, missing items, loyalty accounts, pharmacy services, accessibility, product safety, or another ACME experience. Keep receipts, order confirmations, photographs, loyalty information, store address, prescription details when applicable, and records of previous contacts before escalating.

Step 1: Contact Customer Service

Call 877-723-3929 for general complaints or use ACME’s official Contact Us form. Provide the store location, receipt or transaction date, product information, and a concise explanation of the problem.

Step 2: Contact the Relevant Department

For delivery and pickup complaints, call 877-505-4040. Pharmacy concerns should be directed to the local pharmacy, while specialty medication issues can use 877-466-8028. Loyalty-account problems can use 877-258-2799.

Step 3: Request Supervisor or Management Review

If the frontline representative cannot resolve the issue, ask for a store manager, pharmacy manager, delivery-support supervisor, or Customer Support manager. Provide previous case details and state clearly what resolution you are seeking.

Step 4: Use the Company’s Written Complaint Channel

Submit a written complaint through ACME’s official Contact Us form. Include dates, order numbers, product details, and earlier contacts so the company has a clear documented timeline.

Step 5: Contact Corporate Headquarters

For an unresolved corporate-level complaint, correspondence can be directed to:

ACME Markets, Inc.
75 Valley Stream Parkway
Malvern, PA 19355

Keep copies of receipts and prior support communications and send copies rather than original documents.

Step 6: Use the Specialized Complaint or Dispute Department

Certain matters require specialized handling. Food-safety concerns, pharmacy issues, privacy requests, loyalty disputes, accessibility matters, and online-order billing problems should be routed to the appropriate ACME or Albertsons team rather than remaining with general store support.

Step 7: File With the Appropriate Regulator

Food-safety or sanitation complaints may be reported to the appropriate local or state health department. Pharmacy complaints may involve the relevant state Board of Pharmacy, while weights-and-measures or advertised-pricing concerns may fall under state or county consumer regulators.

Step 8: Use Consumer Protection or Financial Dispute Options

If a payment or refund dispute remains unresolved, customers may contact their card issuer or payment provider. General retail complaints may also be submitted to the relevant state Attorney General, consumer-protection agency, or other appropriate authority.

Step 9: Consider Formal Legal or Arbitration Procedures

For serious unresolved disputes involving substantial financial loss, personal injury, privacy, or contractual claims, review the current ACME/Albertsons Terms of Use and consider independent legal advice. Formal dispute procedures, arbitration provisions, and filing deadlines may apply depending on the service and nature of the complaint.