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- Harry & David
About Harry & David
Harry & David is a specialty gift and food company known for premium fruit, gourmet foods, gift baskets and seasonal gifts.
The company is headquartered in Medford, Oregon, where its operations have long been based. Harry & David offers products such as pears, fruit gifts, chocolates, gourmet foods, flowers and gift collections.
Harry & David is part of the portfolio of brands operated by 1-800-Flowers.com, Inc.
Quick Information
Legal Company Name
Harry & David, LLC
Brand Name
Harry & David
Industry
Specialty food, gifts and e-commerce
Founded
1910s-era orchard business, with the Harry & David brand developing from the Bear Creek orchard operation
Headquarters
Medford, Oregon
Corporate Address
2500 S. Pacific Highway
Medford, OR 97501
United States
Corporate Phone
(541) 864-2362
Customer Service Phone
1-877-322-1200
Parent Company
1-800-Flowers.com, Inc.
Official Website
https://www.harryanddavid.com/
Harry & David’s official customer-care page currently lists 1-877-322-1200 and the Medford mailing address.
Products and Services
Harry & David offers products including:
- Royal Riviera pears
- Fresh fruit gifts
- Gourmet food
- Chocolates
- Gift baskets
- Gift towers
- Cookies
- Cakes
- Flowers
- Fruit-of-the-Month Club
- Seasonal gifts
- Holiday gifts
- Corporate gifts
- Personalized gifts
- Gift subscriptions
Products and availability may vary by season.
Corporate Phone Numbers and Contact Information
Harry & David Corporate Office
Phone: (541) 864-2362
The company’s Medford location has historically been associated with this corporate telephone number.
Customer Service
Phone: 1-877-322-1200
Harry & David’s official customer-care page lists customer assistance every day from 5:00 AM to 9:00 PM Pacific Time.
Online Customer Care
Customers can also use Harry & David’s official online chat and customer-care resources.
How to Reach a Real Person at Harry & David
When contacting Harry & David about an order, have:
- Order number
- Recipient name
- Customer name
- Email address
- Delivery address
- Order date
- Product information
- Tracking information
- Description of the issue
- Photos, if relevant
For gift deliveries, having the recipient’s information available can help customer service locate the order.
Harry & David Headquarters and Corporate Office Address
Harry & David
2500 S. Pacific Highway
Medford, OR 97501
United States
Customer Service: 1-877-322-1200
The Medford address is also used for Harry & David Internet Customer Care.
Customer Assistance
Customers may contact Harry & David about:
- Late deliveries
- Damaged gifts
- Incorrect orders
- Missing products
- Product quality
- Refunds
- Replacements
- Gift delivery
- Order changes
- Subscription orders
- Corporate gifts
- Account issues
- General product questions
Harry & David states that its customer-care team can assist customers during its listed business hours.
Gift Delivery Assistance
Because many Harry & David orders are gifts, delivery timing can be especially important.
Customers should keep:
- Order confirmation
- Recipient address
- Tracking number
- Delivery date
- Product details
- Shipping confirmation
If a gift arrives damaged or does not arrive as expected, contact customer service with the order information.
How to File a Complaint Against Harry & David
Step 1: Contact Harry & David customer service.
Step 2: Provide the order number and recipient information.
Step 3: Explain the problem and requested resolution.
Step 4: Ask for a replacement, refund or other appropriate resolution when applicable.
Step 5: Save the customer-service reference number.
Step 6: Preserve emails, receipts, photographs and tracking information.
Step 7: Request escalation if the ordinary customer-service process does not resolve the issue.
Corporate Information
Harry & David is part of the 1-800-Flowers.com family of brands. Its Medford, Oregon operations are closely associated with the company’s long history as a specialty fruit and gift business.
Frequently Asked Questions
1. Where is Harry & David headquartered?
Harry & David is headquartered in Medford, Oregon, at 2500 S. Pacific Highway.
2. What is Harry & David’s customer service number?
The official customer-service phone number is 1-877-322-1200.
3. What is Harry & David’s corporate phone number?
The Medford corporate location has been associated with (541) 864-2362.
4. What does Harry & David sell?
Harry & David sells premium fruit, gourmet foods, chocolates, flowers, gift baskets, gift towers and seasonal gift products.
5. Does Harry & David offer gift delivery?
Yes. Gift delivery is one of the company’s primary services.
6. How do I complain about a Harry & David order?
Contact customer service at 1-877-322-1200 and provide your order number and details of the problem.
7. Can I change a Harry & David order?
Order changes may depend on the order’s processing and delivery status. Contact customer service as soon as possible.
8. Where is Harry & David’s customer-care office?
Harry & David lists its Internet Customer Care mailing address at 2500 S. Pacific Hwy., Medford, Oregon.
9. What should I do if my Harry & David gift arrives damaged?
Contact Harry & David customer service and provide your order number, product details and photographs when appropriate. Ask about the available replacement or refund options.
