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- Harry & David
About Harry & David
Harry & David is an American premium food and gift company known for pears, fruit baskets, gourmet foods, chocolates, baked goods, gift towers, and seasonal gifts. The company sells products through its website, catalogs, telephone ordering, retail channels, and corporate-gifting programs.
The business traces its history to 1910, when Samuel Rosenberg purchased pear orchards in Oregon. His sons, Harry and David Rosenberg, later developed the mail-order fruit business that became Harry & David. The company’s Royal Riviera Pears became one of its best-known products.
Harry & David maintains major operations in Medford, Oregon, and is part of the 1-800-Flowers.com, Inc. family of brands. The wider organization also operates brands offering flowers, gourmet foods, gift baskets, baked goods, and personalized gifts.
Quick Information
Corporate Phone Number
Harry & David does not clearly publish a separate direct corporate-office number on its primary customer-service page.
Third-party directories list corporate numbers, but numbers that could not be confirmed through current official company materials have not been included as verified corporate contacts.
Customer Service Number
1-877-322-1200
Harry & David publishes 1-877-322-1200 for customer-service assistance, including help with orders, deliveries, products, replacements, and other purchase-related questions.
Corporate Office Address
Harry & David
2500 South Pacific Highway
Medford, OR 97501
United States
This address is associated with Harry & David’s principal operations in Medford, Oregon.
Headquarters Address
2500 South Pacific Highway
Medford, OR 97501
United States
Harry & David operates from Medford, Oregon, while its parent company, 1-800-Flowers.com, Inc., maintains its corporate headquarters in Jericho, New York.
Harry & David provides this email address for customer-service inquiries.
Industry
Gourmet food, gifts, e-commerce, and specialty retail
Founded / Established
1910
Harry & David traces its history to the Oregon pear orchards purchased by Samuel Rosenberg in 1910. Harry and David Rosenberg later developed the company’s mail-order fruit business.
Number of Employees
Employee totals vary by season
Harry & David employs corporate, agricultural, production, distribution, retail, and customer-service workers. Its workforce increases during busy gifting and holiday periods.
A current standalone year-round employee count for the Harry & David brand is not publicly reported separately from its parent organization.
Corporate Office Hours
Harry & David does not publish a universal visitor schedule for its Medford corporate office.
Customer-service and ordering hours may change during holiday and peak gifting seasons. Customers should review the official contact page for the latest availability.
Website
https://www.harryanddavid.com/
Investor Relations
https://www.1800flowersinc.com/investors/
Harry & David is a brand of 1-800-Flowers.com, Inc. Investor information, financial results, SEC filings, governance documents, and stock information are therefore provided through the parent company.
Careers Page
https://www.1800flowersinc.com/careers/
Employment opportunities may include food production, agriculture, warehousing, distribution, customer service, retail, technology, merchandising, and corporate positions.
Harry & David Products & Services
Harry & David produces and sells premium food gifts for holidays, celebrations, business gifting, sympathy occasions, and everyday delivery.
Royal Riviera Pears
Royal Riviera Pears are among Harry & David’s best-known products. The pears are grown and packed for gifting, with availability influenced by harvest and seasonal conditions.
Customers can purchase pear boxes or select gift assortments combining pears with cheese, chocolate, nuts, or other foods.
Fresh Fruit Gifts
Harry & David offers pears, apples, citrus fruit, cherries, peaches, and mixed-fruit assortments.
Fruit availability can vary according to season, growing conditions, and delivery location.
Gift Baskets and Gift Towers
The company sells gift baskets, boxes, crates, and towers containing combinations of fruit, snacks, sweets, baked goods, cheese, meat, crackers, and other products.
Customers can choose gifts based on occasion, recipient, product type, or price range.
Gourmet Food
Harry & David’s gourmet-food selection includes cheese, charcuterie, meat, seafood, soup, pasta, sauces, snacks, nuts, crackers, and pantry products.
Some items require refrigerated or temperature-sensitive shipping and may have specific delivery instructions.
Chocolates and Sweets
The company offers chocolates, truffles, chocolate-covered fruit, cookies, candies, Moose Munch Premium Popcorn, and other sweet gifts.
Chocolate availability and shipping methods may be adjusted during warm weather to protect product quality.
Bakery Products
Harry & David sells cakes, cheesecakes, pies, cookies, brownies, pastries, breads, and other baked goods.
Customers can order individual bakery items or gift assortments containing several products.
Flowers and Plants
Through its website and affiliated gifting network, Harry & David offers selected flowers, plants, and gifts combining floral products with gourmet foods.
Availability and delivery conditions vary according to the product and recipient’s location.
Wine Gifts
Eligible customers can purchase wine gift baskets and assortments where legally permitted.
Age verification, adult-signature requirements, shipping restrictions, and state regulations apply to alcoholic-beverage orders.
Holiday and Occasion Gifts
Harry & David offers products for Christmas, Thanksgiving, birthdays, anniversaries, sympathy occasions, thank-you gifts, congratulations, and other events.
Seasonal inventory and delivery deadlines may change during busy gifting periods.
Corporate Gifting
Harry & David provides business-gifting options for companies purchasing gifts for clients, employees, partners, and events.
Corporate-gifting services may include volume ordering, recipient-list assistance, customization, and account support.
Passport Membership
The Celebrations Passport program may provide eligible shipping benefits across participating brands in the 1-800-Flowers.com family.
Membership fees, renewal terms, exclusions, and participating products are governed by the current program conditions.
Customer Service and Gift Support
Harry & David assists customers with ordering, delivery tracking, gift messages, product concerns, billing questions, replacements, and other purchase-related issues.
Customers should provide their order number and recipient information when requesting assistance.
Harry & David Corporate Phone Numbers
Harry & David publicly documents a limited number of customer telephone contacts. Unverified or outdated directory numbers have not been included.
Harry & David Customer Service Number
1-877-322-1200
This is Harry & David’s primary customer-service number for orders, delivery questions, product issues, replacements, account assistance, and other customer concerns.
Harry & David Customer Support Number
1-877-322-1200
Customers can use this number to reach Harry & David support regarding existing or planned purchases.
Harry & David Toll-Free Number
1-877-322-1200
This toll-free number serves as the company’s principal verified customer telephone contact.
Harry & David Corporate Phone Number
Harry & David does not clearly publish a separate current corporate-office number through its primary official customer-service resources.
Customers should begin with 1-877-322-1200 and request escalation or assistance locating the appropriate department.
How to Reach a Real Person at Harry & David
Call Harry & David Customer Service at 1-877-322-1200 and follow the prompts for placing an order, checking delivery status, or receiving help with an existing purchase. Choose the option to speak with a customer-service representative when offered. If the call concerns a delivered gift, have the recipient’s name and address available in addition to the order number.
Explain the issue clearly and state the resolution you are requesting, such as a replacement, refund, delivery investigation, billing correction, or updated gift message. Keep your order confirmation, tracking information, product details, and photographs ready. Ask for a case or reference number if further investigation is needed.
Harry & David Headquarters & Corporate Office Address
Harry & David Medford Office
Harry & David
2500 South Pacific Highway
Medford, OR 97501
United States
This address is associated with Harry & David’s principal operations in Medford, Oregon.
Customers should verify the correct recipient or department before sending formal or time-sensitive correspondence.
Harry & David Parent Company Headquarters
1-800-Flowers.com, Inc.
Two Jericho Plaza
Suite 200
Jericho, NY 11753
United States
Harry & David is part of the 1-800-Flowers.com, Inc. family of brands.
Routine orders, replacements, and delivery complaints should be directed to Harry & David Customer Service before contacting the parent company.
Harry & David Production and Orchard Operations
Harry & David maintains agricultural, food-production, packaging, distribution, and operational facilities in Southern Oregon.
These locations should not automatically be used as customer return or complaint addresses.
Product Return Address
Customers should not mail food, gifts, or damaged products to the corporate office unless instructed to do so by Harry & David Customer Service.
Because many products are perishable, the company may resolve a concern through photographs, a replacement, account credit, or another process rather than requesting a physical return.
How to File a Complaint Against Harry & David
Step 1: Contact Harry & David Customer Service
Call 1-877-322-1200 or email service@harryanddavid.com.
Provide the order number, purchaser’s information, recipient’s name, delivery address, product details, and a clear description of the complaint.
Step 2: Explain the Problem and Requested Resolution
Describe whether the complaint involves product quality, delayed delivery, an incorrect item, missing products, billing, damaged packaging, or another issue.
State whether you are requesting a replacement, refund, credit, delivery investigation, or another resolution.
Step 3: Provide Supporting Evidence
Take photographs of damaged packaging, spoiled or incorrect products, shipping labels, and the complete gift contents.
Keep the order confirmation, receipt, tracking record, and previous customer-service correspondence.
Step 4: Request Further Review
If the first representative cannot resolve the complaint, ask for a supervisor or senior customer-service specialist.
Request a case number and record the representative’s name, contact date, and promised follow-up.
Step 5: Submit the Complaint in Writing
Email a written complaint to service@harryanddavid.com.
Include the order number, relevant dates, recipient information, photographs, requested resolution, and a summary of earlier conversations.
Step 6: Contact the Medford Office
An unresolved complaint may be mailed to:
Harry & David
Attention: Customer Relations or Executive Office
2500 South Pacific Highway
Medford, OR 97501
United States
Send copies of supporting records and use a mailing method that provides tracking and delivery confirmation.
Step 7: Escalate to the Parent Company
If Harry & David’s normal escalation process does not resolve a serious complaint, written correspondence may be directed to its parent company:
1-800-Flowers.com, Inc.
Two Jericho Plaza
Suite 200
Jericho, NY 11753
United States
Include the Harry & David order number, case number, previous correspondence, and requested outcome.
Step 8: Address Food-Safety Concerns
Do not consume a product that appears contaminated, spoiled, improperly sealed, or unsafe.
Preserve the packaging, lot information, shipping label, and photographs. Contact Harry & David promptly and seek appropriate medical assistance if anyone becomes ill.
Step 9: Review Consumer-Protection Options
If the complaint remains unresolved, contact the appropriate state consumer-protection agency, state attorney general, or another authority responsible for the matter.
Payment disputes may also be discussed with the payment provider, subject to its evidence requirements and filing deadlines.
Step 10: Keep Copies of Everything
Retain receipts, order confirmations, photographs, tracking information, product labels, emails, case numbers, and written responses.
