Fred Meyer Headquarters & Corporate Office

Fred Meyer

About Fred Meyer

Fred Meyer is an American retail chain operating combination stores that sell groceries, household goods, clothing, electronics, jewelry, pharmacy products, and other general merchandise.

Fred G. Meyer established the Fred Meyer retail concept in Portland, Oregon, in 1931. The company expanded throughout the Pacific Northwest and Alaska before merging with The Kroger Co. in 1998.

Fred Meyer now operates as a division of Kroger. Todd Kammeyer serves as President of Fred Meyer Stores, while Greg Foran serves as Chief Executive Officer of Kroger.

Quick Information

Legal Company Name

Fred Meyer Stores, Inc.

Brand Name

Fred Meyer

Industry

Grocery, pharmacy, fuel, and general retail

Founded

1931

Founder

Fred G. Meyer

President of Fred Meyer Stores

Todd Kammeyer

Parent Company

The Kroger Co.

Chief Executive Officer of Kroger

Greg Foran

Company Type

Division of a publicly traded company

Kroger Stock Exchange and Ticker Symbol

New York Stock Exchange
NYSE: KR

Customer Service Number

1-800-576-4377
1-800-KRO-GERS

Fred Meyer Corporate Office Number

(503) 232-8844

Fred Meyer Headquarters Address

Fred Meyer Stores, Inc.
3800 Southeast 22nd Avenue
Portland, OR 97202
United States

Kroger’s official divisions directory confirms this address and corporate number.

Customer Service Hours

Monday through Friday: 7:00 a.m. to midnight Eastern Time
Saturday and Sunday: 7:00 a.m. to 9:30 p.m. Eastern Time

Products & Services

Fred Meyer products and services may include:

Groceries
Fresh produce
Meat and seafood
Bakery and deli products
Household supplies
Clothing and footwear
Electronics
Furniture and home goods
Toys
Automotive products
Sporting goods
Garden and outdoor merchandise
Beauty and personal-care products
Pharmacies
Vaccinations at eligible pharmacies
Fuel centers
Fred Meyer Jewelers
Grocery pickup
Home delivery
Rewards and Fuel Points
Gift cards
Money services
Floral products

Products, prices, services, pharmacy hours, fuel availability, and return rules may vary by location.

Corporate Phone Numbers

Fred Meyer Customer Service

1-800-576-4377
1-800-KRO-GERS

Call for online accounts, pickup and delivery, Rewards, digital coupons, general store feedback, and other customer concerns.

Fred Meyer Corporate Office

(503) 232-8844

This number is associated with the Fred Meyer division office in Portland. Store and transaction problems should normally begin with the applicable location or Customer Service.

Kroger Corporate Office

(513) 762-4000

Kroger’s corporate headquarters is located in Cincinnati, Ohio. Fred Meyer complaints should generally be directed to Fred Meyer before contacting the parent company.

Pharmacy Account Support

1-855-489-2502

This number can assist with eligible My Prescriptions account-access concerns.

HIPAA Privacy Office

(513) 762-1161
1-877-551-7953

These numbers are intended for eligible health-information privacy matters, not prescription-status or ordinary retail complaints.

Privacy Office

1-800-576-4377
KrogerPrivacyOffice@Kroger.com

These contacts are intended for privacy-policy questions and eligible privacy requests.

Individual Stores and Pharmacies

Each Fred Meyer store, pharmacy, and fuel center may maintain a separate telephone number. Use the official store locator to identify the correct contact.

How to Reach a Real Person at Fred Meyer

Call Customer Service at 1-800-576-4377 during published operating hours.

For a store-specific concern, call the location directly or visit its Customer Service Desk. For a pharmacy issue, contact the pharmacy shown on the prescription label or store-detail page.

Before contacting Fred Meyer, gather:

Receipt or transaction number
Rewards account information
Store location
Purchase date and time
Product name and UPC
Payment method
Pickup or delivery order number
Digital coupon information
Fuel Points activity
Pharmacy location, when relevant
Previous complaint case number

Do not send prescription details or protected health information through a general retail feedback channel. Use the pharmacy or designated health-information process.

Fred Meyer Headquarters & Corporate Office Address

Fred Meyer Stores, Inc.
3800 Southeast 22nd Avenue
Portland, OR 97202
United States

Corporate Office Phone: (503) 232-8844

The Portland office supports Fred Meyer’s divisional, administrative, merchandising, and retail operations.

Fred Meyer’s parent company is headquartered at:

The Kroger Co.
1014 Vine Street
Cincinnati, OH 45202
United States

Kroger Corporate Phone: (513) 762-4000

Neither corporate office should be treated as a regular product-return counter, pharmacy, or walk-in Customer Service Desk. Customers should return merchandise to an eligible Fred Meyer store.

Returns and Refunds

According to Fred Meyer’s official return policy, most eligible merchandise can be returned within 90 days of purchase.

Customers who used a Rewards Card may be able to complete a return using the same card, allowing Fred Meyer to locate the qualifying transaction.

Customers who did not use a Rewards Card should bring the receipt to the Customer Service Desk.

Refunds generally depend on the original payment method:

Credit-card purchases are credited to the same card.
Debit-card purchases may be refunded in cash.
Personal-check purchases may be refunded in cash, although recent check transactions can require additional verification.

For returns without a receipt:

Identification may be required.
The refund may be based on the item’s lowest price during the previous 90 days.
Returns over $5 may be issued through a Fred Meyer Merchandise Return Card.
The first receipt-free return may be limited to $50.
Subsequent no-receipt returns may be declined.

Exceptions apply to certain products, including alcohol, tobacco, electronics, opened merchandise, pharmacy items, and products governed by health or safety restrictions. Local laws can also affect eligibility.

Pickup, Delivery, and Rewards Assistance

For an incorrect, missing, damaged, or undelivered digital order:

Review the online order receipt.
Contact the fulfilling Fred Meyer store.
Call Customer Service if the store cannot resolve the issue.
Identify any third-party delivery service involved.
Request a refund, replacement, or account adjustment when appropriate.
Retain the support case number.

For missing Rewards points, Fuel Points, or digital coupons, provide the Rewards account information, receipt, store, purchase date, and promotion details.

Points and promotions are subject to eligibility rules and expiration dates. Customer Service may decline adjustments when the purchase does not satisfy the offer requirements.

How to File a Complaint Against Fred Meyer

Step 1: Speak With Store Management

For a store-specific concern, visit the Customer Service Desk and request the manager on duty.

Step 2: Contact Fred Meyer Customer Service

Call 1-800-576-4377 or use the online Contact Us system.

Step 3: Provide Transaction Information

Give the representative the store, receipt, date, product, payment method, and Rewards account details.

Step 4: Request a Specific Resolution

Explain whether you need a refund, replacement, Rewards correction, delivery investigation, pharmacy response, or management follow-up.

Step 5: Request Escalation

If the initial response does not resolve the issue, ask for review by a store director, district manager, pharmacy manager, or Customer Relations supervisor.

Step 6: Preserve Supporting Records

Save:

Receipts
Product packaging
Photographs
Delivery records
Rewards activity
Digital coupon details
Pharmacy correspondence
Refund confirmations
Case numbers

Step 7: Consider External Escalation

Depending on the complaint, customers may contact:

The delivery provider
The product manufacturer
Their card issuer for an unauthorized charge
A local health department for an eligible food-safety concern
A state board of pharmacy for an eligible pharmacy complaint
A state attorney general or consumer-protection office
The Federal Trade Commission for suspected fraud

For an urgent medical concern, contact a qualified medical professional or emergency services instead of waiting for routine customer support.

Frequently Asked Questions

1. Where is Fred Meyer headquartered?

Fred Meyer is headquartered at 3800 Southeast 22nd Avenue, Portland, Oregon 97202.

2. What is Fred Meyer’s customer-service number?

Call 1-800-576-4377, also written as 1-800-KRO-GERS.

3. What is Fred Meyer’s corporate phone number?

The Fred Meyer division office number is (503) 232-8844.

4. Who owns Fred Meyer?

Fred Meyer is owned by The Kroger Co.

5. Who is the president of Fred Meyer?

Todd Kammeyer is the President of Fred Meyer Stores.

6. Who is the CEO of Fred Meyer’s parent company?

Greg Foran is the Chief Executive Officer of The Kroger Co.

7. How long do I have to return an item to Fred Meyer?

Most eligible merchandise can generally be returned within 90 days of purchase. Exceptions apply to certain products.

8. Can Fred Meyer look up a purchase without a receipt?

Fred Meyer may be able to locate an eligible purchase when the customer used a Rewards Card. Receipt-free returns without purchase records are subject to restrictions.

9. Can I visit Fred Meyer headquarters to return merchandise?

No. Returns should be taken to an eligible Fred Meyer store rather than the Portland corporate office.