Fred Meyer
About Fred Meyer
Fred Meyer is an American multi-department retail and grocery chain serving customers primarily across the Pacific Northwest and Alaska. Founded by Fred G. Meyer, the company opened its first store in 1922 in Portland, Oregon, and became known for pioneering the one-stop shopping concept.
Fred Meyer stores combine groceries with a wide range of products and services, including apparel, electronics, home products, pharmacy services, jewelry, automotive products, and other merchandise under one roof. The company’s large-format stores helped establish its reputation as a convenient destination for multiple types of shopping.
Fred Meyer became part of The Kroger Co. in 1999, while continuing to operate under the Fred Meyer name. Today, the brand operates primarily in Oregon, Washington, Idaho, and Alaska, offering in-store shopping as well as digital services such as grocery pickup, delivery, prescriptions, digital coupons, and fuel rewards.
Quick Information
Industry
Grocery and General Merchandise Retail
Founded
1931
Parent Company
The Kroger Co.
Corporate Phone Number
1-800-576-4377
Customer Service Number
1-800-576-4377
Corporate Office Address
3800 SE 22nd Avenue
Portland, OR 97202
United States
Headquarters Address
3800 SE 22nd Avenue
Portland, OR 97202
United States
customerservice@kroger.com
Main Markets
Oregon, Washington, Idaho and Alaska
Digital Services
Pickup and Delivery
Loyalty Program
Kroger / Fred Meyer Rewards and Fuel Points
Website
Fred Meyer Products & Services
Fred Meyer operates large-format retail stores combining groceries and general merchandise.
Grocery
Stores carry packaged food, beverages, dairy products, frozen foods, pantry products, and everyday household groceries.
Fresh Produce
Fred Meyer offers fruits, vegetables, organic produce, and seasonal products.
Meat and Seafood
Many stores include full-service meat and seafood departments.
Pharmacy
Participating Fred Meyer locations operate pharmacies offering prescriptions, vaccinations, and health-related services.
Apparel
Stores sell clothing, footwear, and accessories for adults and children.
Home and Electronics
Customers can purchase housewares, electronics, small appliances, furniture-related products, and home accessories.
Pickup and Delivery
Fred Meyer supports online grocery shopping, pickup, and delivery in participating markets.
Fred Meyer Corporate Phone Numbers
Customer Service
1-800-KRO-GERS
1-800-576-4377
Fred Meyer directs customers to Kroger’s Customer Service Center for general digital and customer-support assistance. (fredmeyer.com)
Individual Store Phone Numbers
Each Fred Meyer store maintains a local telephone number.
For immediate problems involving a store purchase, pharmacy, pickup order, or employee service, contacting the location directly may be faster.
How to Reach a Real Person at Fred Meyer
For general assistance, call:
1-800-576-4377
Customers can also email:
customerservice@kroger.com
Fred Meyer’s current FAQ states that email replies may take approximately five to seven business days, so urgent concerns should be handled by phone. (fredmeyer.com)
Before contacting Customer Service, have:
- Store location
- Receipt
- Purchase date
- Order number
- Loyalty account information
- Product details
- Description of the problem
available.
Fred Meyer Headquarters & Corporate Office Address
Fred Meyer Corporate Office
3800 SE 22nd Avenue
Portland, OR 97202
United States
Fred Meyer has historically maintained its main brand operations in Portland, Oregon.
Because Fred Meyer is part of The Kroger Co., some corporate, digital, legal, and customer-support functions are handled through Kroger.
Customers should therefore use Fred Meyer or Kroger Customer Service for ordinary shopping complaints rather than contacting Kroger’s Cincinnati headquarters first.
How to File a Complaint Against Fred Meyer
Step 1: Speak With the Store Manager
Begin with the Fred Meyer store involved.
Step 2: Contact Customer Service
Call:
1-800-576-4377
Step 3: Email Customer Service
Email:
customerservice@kroger.com
Step 4: Request Further Review
Ask for escalation if the store or initial representative cannot resolve the problem.
Keep receipts, order information, and case numbers.
Step 5: Contact Fred Meyer Corporate Operations
Fred Meyer
3800 SE 22nd Avenue
Portland, OR 97202
Step 6: Pharmacy or Food Safety Complaints
Pharmacy issues should begin with the pharmacy manager.
Serious food-safety concerns may also be reported to the appropriate local or state health authority.
Step 7: Consumer Complaint
For unresolved legitimate consumer issues, customers may consider contacting the appropriate state consumer-protection agency.
