PacSun
About PacSun
PacSun, formally Pacific Sunwear of California, LLC, is an American specialty fashion retailer focused on youth culture, casual apparel, streetwear, denim, footwear and accessories. The company sells a combination of PacSun-designed products and merchandise from popular outside fashion brands. PacSun positions itself at the intersection of fashion, music, art and sport and reaches customers through nationwide retail stores, e-commerce, social media, collaborations and digital community initiatives.
PacSun was founded in 1980 in Southern California and developed from a retailer associated with surf and action-sports culture into a broader youth-fashion business. Its merchandise mix now spans denim, graphic tees, hoodies, footwear, women’s and men’s apparel, accessories, swimwear and streetwear collaborations. The company went through a Chapter 11 restructuring in 2016 and emerged as a privately held retailer rather than a publicly traded company.
PacSun’s headquarters are located at 3450 E. Miraloma Avenue, Anaheim, California 92806. PacSun’s current careers materials identify Anaheim as the company’s headquarters, and current corporate job postings list the same Miraloma Avenue location as the Anaheim Corporate Office. Customer Service correspondence is also directed to this address.
Quick Information
Corporate Phone Number
PacSun does not currently publish a separate general corporate switchboard number prominently through its current public corporate resources.
The primary public Customer Service number is:
1-877-372-2786
Customer Service Number
1-877-372-2786
PacSun publishes this number for Customer Service. Current phone-agent hours are Monday through Friday from 9:00 AM to 1:00 PM Pacific Time.
Corporate Office Address
Pacific Sunwear of California, LLC / PacSun
3450 E. Miraloma Avenue
Anaheim, CA 92806
United States
Current PacSun corporate job listings identify this address as the Anaheim Corporate Office.
Headquarters Address
PacSun
3450 East Miraloma Avenue
Anaheim, California 92806
United States
PacSun’s current Careers page identifies Anaheim as company headquarters.
PacSun provides an online email-support form rather than prominently publishing one universal plain-text Customer Service email address.
Customers can access the official Help Center and choose Email Us for written Customer Service assistance.
Industry
Fashion Retail, Apparel, Streetwear, Denim, Footwear, Accessories, E-Commerce and Specialty Retail
Founded
1980
PacSun was founded in Southern California and originally developed around surf-inspired apparel before expanding into broader youth and streetwear fashion.
Number of Employees
PacSun does not currently publish a precise companywide 2026 employee total through its primary corporate website. Because the company is privately held, current workforce disclosures are more limited than those of a publicly traded retailer.
Corporate Office Hours
PacSun does not publish general public walk-in hours for its Anaheim headquarters.
Customer Service telephone hours are:
Monday through Friday: 9:00 AM to 1:00 PM PT
Live digital chat agents are available:
Monday through Friday: 9:00 AM to 5:00 PM PT
Automated digital chat is available 24/7.
Website
The official website provides fashion shopping, order tracking, Store Locator tools, PacSun Rewards and customer-service resources.
Investor Relations
PacSun is privately held and does not maintain a traditional public-company Investor Relations website or publicly traded stock ticker.
Careers Page
https://www.pacsun.com/company/careers.html
PacSun recruits for both corporate and nationwide retail-store positions. Its Careers page identifies Anaheim, California as headquarters.
PacSun Products & Services
Men’s Clothing
PacSun sells men’s clothing across casual, streetwear and contemporary categories. Products include T-shirts, hoodies, jackets, jeans, shorts and other seasonal apparel.
Women’s Clothing
Women’s merchandise includes tops, dresses, denim, skirts, pants, activewear, swimwear and other trend-focused clothing.
Denim
Denim remains an important PacSun category. The company sells PacSun-branded jeans as well as denim from selected outside fashion labels.
Graphic T-Shirts
PacSun offers a broad selection of graphic T-shirts featuring fashion graphics, entertainment properties, sports themes, music and cultural collaborations.
Hoodies and Sweatshirts
The retailer sells hoodies, fleece, crewnecks and other casual layering products across men’s and women’s collections.
Streetwear
Streetwear is central to PacSun’s current fashion identity. The company carries established and emerging brands as well as exclusive and limited-edition releases.
Footwear
PacSun sells sneakers, sandals and other casual footwear from lifestyle and action-sports brands.
Accessories
Accessories include hats, bags, jewelry, sunglasses, belts, socks and other fashion merchandise.
Swimwear
PacSun offers swimwear for women and men, including its own products and selected third-party brands.
Activewear
The company’s assortment includes sport-inspired casual clothing and activewear designed for everyday wear.
Kids’ Clothing
PacSun has expanded into selected youth and children’s apparel categories through certain brands and collections.
PacSun Branded Products
PacSun develops and sells its own apparel and accessories alongside external brands. These products include denim, basics, swimwear and fashion-focused seasonal merchandise.
Fashion Collaborations
PacSun regularly works with fashion brands, artists, sports organizations and entertainment properties on special collections.
Online Shopping
Customers can shop PacSun products through PacSun.com and have eligible merchandise shipped to supported destinations.
Buy Online, Pick Up in Store
PacSun provides Buy Online, Pick Up in Store for eligible products and participating locations. Store inventory determines availability.
PacSun Rewards
PacSun operates a loyalty program that allows eligible customers to earn benefits based on qualifying purchases and program participation.
Gift Cards
PacSun provides gift cards for qualifying purchases. Customers with card-related problems should use Customer Service or the Help Center.
Store Locator
The official Store Locator provides current addresses and local phone numbers for PacSun retail locations nationwide.
Returns
PacSun provides return options for eligible online and store merchandise. Return eligibility can depend on the product type, purchase method and applicable return window.
Digital Chat Support
PacSun provides digital Customer Service chat throughout its website. Automated assistance is available 24/7, while live digital agents are available during published business hours.
PacSun Corporate Phone Numbers
Corporate Phone Number
PacSun does not currently publish a separately identified public corporate switchboard.
For general public assistance:
1-877-372-2786
Corporate Headquarters Number
No separate headquarters-only number is prominently published through current PacSun corporate resources.
Customer Service:
1-877-372-2786
Headquarters Number
1-877-372-2786
This is the practical verified public telephone contact for PacSun.
Corporate Office Number
A separate Anaheim corporate-office telephone number is not prominently published on the current corporate website.
Written correspondence can be directed to the Anaheim headquarters address.
Customer Support Number
1-877-372-2786
PacSun publishes this as its primary Customer Service number.
Customer Service Number
1-877-372-2786
Phone-agent hours are currently Monday through Friday from 9:00 AM to 1:00 PM Pacific Time.
Toll-Free Number
1-877-372-2786
This is PacSun’s verified toll-free Customer Service number.
Sales Number
PacSun does not publish a separate centralized consumer Sales Number. Customers can purchase products online or through PacSun retail stores.
Support Number
1-877-372-2786
Customers can also use the online chat and email-support options.
Billing Number
PacSun does not publish one separate nationwide billing number. Questions involving online charges, refunds or payments should be directed to Customer Service.
Regional Office Number
PacSun does not publish one universal regional-office telephone number. Retail operations are managed through corporate and field teams.
Branch Office Number
Individual PacSun stores have their own local phone numbers. Customers should use the official Store Locator to find the appropriate store.
Local Office Number
Store numbers vary by location. PacSun does not prominently publish a separate local public switchboard for its Anaheim headquarters.
International Number
PacSun does not publish one universal international Customer Service phone number. International customers should use the appropriate Help Center and digital support channel.
Emergency / After-Hours Number
PacSun does not publish a corporate emergency hotline.
Automated digital chat remains available 24/7 through PacSun.com.
Investor Relations Number
Not applicable. PacSun is privately held and does not maintain a traditional Investor Relations department.
Media / Press Number
PacSun provides dedicated Public Relations and Media Contact options through its website. These should be used for journalism and press inquiries rather than normal orders or returns.
Human Resources (HR) Number
PacSun does not publish one universal public HR telephone number for job applicants. Candidates should use the official Careers website.
PacSun states that legitimate recruiting communications use pacificsunwear.com email addresses.
Reservations / Booking Number
Not applicable. PacSun is a specialty fashion retailer.
Privacy Support Number
1-877-372-2786
PacSun also publishes this number as an option for U.S. consumer privacy requests.
How to Reach a Real Person at PacSun
Call 1-877-372-2786 Monday through Friday from 9:00 AM to 1:00 PM Pacific Time to speak with PacSun Customer Service. PacSun also provides live digital-chat agents Monday through Friday from 9:00 AM to 5:00 PM Pacific Time. Outside those periods, automated digital chat remains available 24/7, and customers can use the official Help Center’s email option for written assistance.
Before contacting Customer Service, have the order number, account email, product information, transaction date and store location available when applicable. For an in-store issue, contacting the specific retail location can sometimes provide a faster response. Corporate correspondence can be mailed to PacSun Customer Service at 3450 E. Miraloma Avenue, Anaheim, CA 92806.
PacSun Headquarters & Corporate Office Address
Current PacSun Headquarters
Pacific Sunwear of California, LLC / PacSun
3450 E. Miraloma Avenue
Anaheim, CA 92806
United States
Current PacSun career listings identify the same location as the Anaheim Corporate Office.
Corporate Office Address
3450 East Miraloma Avenue
Anaheim, California 92806
United States
PacSun’s official Careers website identifies Anaheim as the company’s headquarters.
Customer Service Mailing Address
PacSun Customer Service
3450 E. Miraloma Ave.
Anaheim, CA 92806
United States
This is the current mailing address published by PacSun Customer Service.
Anaheim Corporate Office
Current 2026 PacSun corporate job postings list:
Anaheim Corporate Office
3450 E Miraloma Ave
Anaheim, CA 92806
This provides current confirmation that the Miraloma Avenue location remains an active corporate office.
Headquarters Role
PacSun’s Anaheim office supports corporate functions such as design, merchandising, marketing, e-commerce, finance, operations, human resources and other business teams.
Retail Store Network
PacSun operates stores nationwide, while Anaheim remains the company’s central headquarters location. Individual retail locations have their own addresses and local contact numbers.
Private Company Status
PacSun is privately held, so the Anaheim headquarters is not associated with a current public-company Investor Relations office or active exchange-listed stock.
How to File a Complaint Against PacSun
Customers experiencing a problem involving an online order, store purchase, return, refund, gift card, Rewards account or employee interaction should gather the receipt, order number and other relevant information before contacting Customer Service.
Step 1: Contact PacSun Customer Service
Call:
1-877-372-2786
Phone support is available Monday through Friday from 9:00 AM to 1:00 PM Pacific Time.
Step 2: Use Digital Chat
PacSun’s automated digital chat is available 24/7.
Live agents are currently available Monday through Friday from 9:00 AM to 5:00 PM Pacific Time.
Step 3: Submit an Email Support Request
Use PacSun’s official Help Center and select the Email Us option.
Include the order number and a complete description of the problem.
Step 4: Contact the Store for Store Purchases
For an in-store purchase or employee-service complaint, contact the specific PacSun store and ask to speak with management.
Step 5: Review the Return Requirements
Confirm the current return policy before sending merchandise back. Some categories and purchase methods may have different requirements.
Step 6: Keep Complete Documentation
Save receipts, order confirmations, tracking details, return records, screenshots, emails and chat transcripts.
Step 7: Follow Up With Customer Service
If the first response does not resolve the issue, contact PacSun again and provide the previous complaint information.
Step 8: Request Additional Review
For a repeated or significant problem, ask whether the complaint can be escalated to an appropriate supervisor or specialist.
Step 9: Send Written Correspondence
Customers can write to:
PacSun Customer Service
3450 E. Miraloma Avenue
Anaheim, CA 92806
United States
Step 10: Contact Corporate Headquarters When Appropriate
For a broader unresolved corporate matter, use the same Anaheim headquarters address. Routine returns, refunds and order problems should normally remain with Customer Service first.
Step 11: Consider External Consumer Options When Necessary
If a significant payment, refund or consumer issue remains unresolved, customers may consider the appropriate card-dispute or consumer-protection process. Keep all receipts and communications with PacSun before escalating externally.
