-
- Dutch Bros. Coffee
About Dutch Bros Coffee
Dutch Bros Coffee is an American drive-thru beverage company founded in 1992 by brothers Dane and Travis Boersma in Grants Pass, Oregon.
The business began with a pushcart and espresso machine and gradually developed into a major drive-thru coffee and beverage chain.
Dutch Bros is known for its upbeat customer-service style and extensive drink customization. Its menu includes coffee, espresso beverages, cold brew, teas, lemonades, smoothies, freezes, sodas, and Dutch Bros Rebel energy drinks.
The company has expanded rapidly into states across the West, Southwest, and other U.S. regions.
Dutch Bros maintains important corporate operations in Grants Pass, Oregon, while also operating a significant corporate office in Tempe, Arizona.
Quick Information
Industry
Coffee Shops and Beverages
Founded
1992
Corporate Phone Number
+1 480-420-8639
Customer Service Number
1-833-539-4700
Corporate Office Address
300 N. Valley Drive
Grants Pass, OR 97526
United States
Headquarters Address
300 N. Valley Drive
Grants Pass, OR 97526
United States
feedback@dutchbros.com
Founders
Dane Boersma and Travis Boersma
Stock Symbol
NYSE: BROS
Customer Support Hours
Seven days a week, 8:00 AM to 4:00 PM Pacific Time
Major Arizona Office
1930 W. Rio Salado Parkway
Tempe, AZ 85281
Website
Dutch Bros Products & Services
Dutch Bros specializes in customizable drinks served primarily through drive-thru locations.
Coffee and Espresso
Customers can order hot, iced, and blended espresso-based beverages with various flavors and milk options.
Cold Brew
Dutch Bros offers cold brew drinks with available flavors, toppings, and customizations.
Dutch Bros Rebel
Dutch Bros Rebel is the company’s branded energy drink and can be customized with a variety of flavors.
Teas and Lemonades
Customers can order teas, lemonades, and tea-lemonade combinations.
Smoothies and Freezes
The company offers fruit-flavored smoothies and blended coffee drinks.
Dutch Sodas
Italian-style sodas and flavored sparkling beverages are available.
Dutch Bros App
The Dutch Bros mobile app supports digital rewards, payments, store finding, promotions, and other customer features.
Dutch Bros Corporate Phone Numbers
Customer / Privacy Contact
1-833-539-4700
Dutch Bros publishes this toll-free number as a company contact.
Arizona Corporate/App Contact
+1 480-420-8639
This telephone number is associated with Dutch Bros corporate and mobile-app support operations in Arizona.
Individual Shop Numbers
Individual Dutch Bros locations may maintain local contact information.
For an immediate service issue, customers can start with the specific shop.
How to Reach a Real Person at Dutch Bros
Dutch Bros primarily directs customers through its support system.
General Support is available seven days a week during published hours.
Customers can also email:
feedback@dutchbros.com
When contacting Dutch Bros, provide:
- Shop location
- Visit date
- Order details
- Drink information
- App account information when relevant
- Description of the problem
Dutch Bros Headquarters & Corporate Office Address
Principal Executive Office
300 N. Valley Drive
Grants Pass, OR 97526
United States
Grants Pass is the historical home of Dutch Bros and continues to appear as its principal executive-office location.
Tempe Corporate Office
1930 W. Rio Salado Parkway
Tempe, AZ 85281
United States
Dutch Bros has developed significant corporate operations in Arizona as the company has expanded nationally.
Customers may therefore encounter both Oregon and Arizona addresses in current company information.
How to File a Complaint Against Dutch Bros
Step 1: Contact the Shop
For a drink, order, or employee-service issue, begin with the specific shop.
Step 2: Contact Dutch Bros Support
Use the official Support page.
Step 3: Email Customer Feedback
feedback@dutchbros.com
Step 4: Provide Complete Details
Include the shop, visit date, order details, app information, and photographs when relevant.
Step 5: Request Further Review
Ask for additional review if the initial support response does not resolve the issue.
Step 6: Food Safety Concerns
Serious sanitation or health concerns may also be reported to the appropriate local health department.
Step 7: External Consumer Complaint
Unresolved consumer disputes may be submitted to the applicable state consumer-protection agency.
