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- Dutch Bros. Coffee
About Dutch Bros Coffee
Dutch Bros Coffee is an American drive-thru beverage company offering coffee, energy drinks, teas, lemonades, sodas, blended beverages, and other customizable drinks.
Brothers Dane and Travis Boersma founded Dutch Bros in Grants Pass, Oregon, in 1992. The business began with an espresso machine and a pushcart located near railroad tracks in downtown Grants Pass.
Dutch Bros later expanded throughout the western United States and into additional markets. As of June 30, 2026, it operated 1,225 shops across 25 states, according to the company’s official investor overview.
Dutch Bros moved its principal corporate headquarters from Grants Pass, Oregon, to Tempe, Arizona. The company maintains connections and operations in Southern Oregon.
Quick Information
Industry
Drive-thru coffee shops and specialty beverages
Founded
1992
Founders
Dane Boersma and Travis Boersma
Company Type
Publicly traded restaurant and beverage company
President and Chief Executive Officer
Christine Barone
Dutch Bros’ official management information identifies Christine Barone as President and Chief Executive Officer.
Chairman and Co-Founder
Travis Boersma
Number of Locations
1,225 shops across 25 states as of June 30, 2026
Stock Exchange and Ticker Symbol
New York Stock Exchange
NYSE: BROS
Customer Service Number
Not publicly listed. Customers should use the official Dutch Bros Contact Us form.
Corporate Office Number
1-877-899-2767
Corporate Headquarters Address
Dutch Bros Inc.
1930 West Rio Salado Parkway
Tempe, AZ 85281
United States
Former Oregon Headquarters
Dutch Bros Inc.
300 North Valley Drive
Grants Pass, OR 97526
United States
Official Website
Customer Contact Form
https://www.dutchbros.com/contact-us-request/
Location Finder
https://www.dutchbros.com/locations/
Investor Relations Website
https://investors.dutchbros.com/
Careers Website
https://careers.dutchbros.com/
Products & Services
Dutch Bros offers handcrafted hot, iced, and blended beverages. Its menu and services may include:
- Espresso
- Hot coffee
- Iced coffee
- Cold brew
- Nitro cold brew
- Lattes
- Mochas
- Breves
- Dutch Bros Rebel energy drinks
- Myst Energy Refreshers
- Protein coffee
- Freezes
- Frosts
- Smoothies
- Teas
- Lemonades
- Sodas and sparkling drinks
- Hot cocoa
- Sugar-free flavors
- Alternative milk options
- Soft Top
- Seasonal drinks
- Dutch Rewards
- Mobile Order Ahead
- Gift cards
- Branded merchandise
- Packaged Dutch at Home products
Menu availability, ingredients, prices, promotions, and operating hours vary by shop.
Customers with allergies or dietary restrictions should review the current nutritional and allergen information before ordering. Shared preparation equipment may create a risk of cross-contact.
Corporate Phone Numbers
Dutch Bros Customer Service
Dutch Bros does not publish a dedicated general Customer Service phone number. Customers should submit questions or feedback through its official Contact Us form.
Dutch Bros Corporate Office
1-877-899-2767
Dutch Bros’ August 2026 SEC filing confirms its current Tempe address and corporate phone number.
Local Dutch Bros Shop
Most customer concerns should be reported through the online contact form. Customers can use the location finder to identify the shop involved.
Dutch Rewards Support
Use the Contact Us form for missing points, account-access problems, birthday rewards, promotional rewards, app stickers, and other loyalty-program questions.
Order Ahead Support
Customers experiencing an incorrect charge, missing order, wrong drink, or pickup-location problem should use the official Contact Us form.
Investor Relations
investors@dutchbros.com
Investor questions should be sent to the Investor Relations team rather than Customer Service.
How to Reach a Real Person at Dutch Bros
Dutch Bros primarily directs customers to its online Contact Us form.
To request assistance:
- Open the Dutch Bros Contact Us page.
- Select the relevant inquiry category.
- Enter your name, email address, and telephone number.
- Identify the shop involved.
- Provide the visit date and order details.
- Explain the requested resolution.
- Keep the confirmation or case information.
For an incorrect drink, speak with the shop’s employees before leaving when possible. Dutch Bros advises customers who are unhappy with a drink to return to the shop so it can be remade.
Have the following information ready:
- Shop address
- Visit date and time
- Receipt
- Order Ahead confirmation
- Dutch Rewards telephone number
- Account email address
- Gift card number
- Photographs
- Previous support request
- Requested resolution
Do not include passwords or complete payment-card information in the contact form.
Dutch Bros Headquarters & Corporate Office Address
Dutch Bros Corporate Headquarters
Dutch Bros Inc.
1930 West Rio Salado Parkway
Tempe, AZ 85281
United States
Dutch Bros Grants Pass Office
Dutch Bros Inc.
300 North Valley Drive
Grants Pass, OR 97526
United States
Dutch Bros was founded and previously headquartered in Grants Pass. Its principal executive office is now located in Tempe, Arizona.
Can Customers Visit Dutch Bros Headquarters?
The Tempe and Grants Pass offices are corporate facilities. They are not regular drive-thru shops, merchandise-return counters, or walk-in Customer Service centers.
Customers should use the official contact form before mailing correspondence or attempting to visit a corporate office.
How to File a Complaint Against Dutch Bros
Step 1: Contact the Shop
For an incorrect drink, employee concern, service complaint, or payment problem, speak with the shop crew or manager.
Step 2: Submit the Contact Form
Use the official Dutch Bros Contact Us form. Provide the shop location, visit date, receipt details, and requested resolution.
Step 3: Request Escalation
If the initial response does not resolve the complaint, reply through the existing case and ask for review by a Customer Experience supervisor or shop operations manager.
Step 4: Preserve Supporting Information
Keep the receipt, Order Ahead confirmation, app screenshots, photographs, payment records, and previous correspondence.
For missing Dutch Rewards points, provide a copy of the receipt and the phone number and email address connected to the account.
Step 5: Send a Written Corporate Complaint
Written correspondence may be mailed to:
Dutch Bros Inc.
1930 West Rio Salado Parkway
Tempe, AZ 85281
United States
Include your contact information, shop location, support-request number, and requested resolution.
Step 6: Contact the Payment Provider
Contact the bank or payment-card issuer for an unauthorized transaction. A chargeback should not be used solely to avoid a valid purchase.
Step 7: Consider External Escalation
Depending on the complaint, customers may contact:
- The local health department for a qualifying food-safety concern
- A state attorney general or consumer-protection office
- The Federal Trade Commission for suspected fraud
- Their payment-card issuer for an unauthorized charge
- Emergency services for a serious allergic reaction or medical emergency
Frequently Asked Questions
Where is Dutch Bros headquartered?
Dutch Bros is headquartered at 1930 West Rio Salado Parkway, Tempe, Arizona 85281.
Did Dutch Bros move its headquarters from Oregon?
Yes. Dutch Bros moved its principal headquarters from Grants Pass, Oregon, to the Phoenix-area office in Tempe, Arizona.
What is Dutch Bros’ corporate phone number?
Dutch Bros lists 1-877-899-2767 as its corporate telephone number.
Does Dutch Bros have a customer-service number?
Dutch Bros does not publish a dedicated general Customer Service number. Customers should use the official Contact Us form.
Who is the CEO of Dutch Bros?
Christine Barone is the President and Chief Executive Officer of Dutch Bros.
What is Dutch Bros’ stock symbol?
Dutch Bros trades on the New York Stock Exchange under the ticker symbol BROS.
How do I report missing Dutch Rewards points?
Submit the Contact Us form with a copy of the receipt and the phone number and email address associated with the rewards account.
What should I do if my Dutch Bros drink is incorrect?
Return to the shop and ask the crew to remake it. If returning is not practical, submit a request through the Contact Us page.
Can I visit Dutch Bros headquarters for customer service?
No. The Tempe headquarters is not a regular coffee shop or walk-in Customer Service center.
