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- Sonic Drive-In
About Sonic Drive-In
Sonic Drive-In, commonly known as SONIC, is an American drive-in fast-food restaurant chain known for its made-to-order food, extensive beverage selection, frozen desserts, and distinctive drive-in service model. The company traces its history to the early 1950s and has grown from a regional drive-in concept into a nationally recognized restaurant brand.
SONIC’s drive-in format allows customers to order from individual parking stalls, with food and beverages delivered directly to their vehicles. Many locations also provide drive-thru lanes, outdoor patios, and other traditional quick-service restaurant features. The brand is particularly recognized for customizable drinks, burgers, hot dogs, tots, shakes, slushes, and frozen desserts.
SONIC is part of Inspire Brands, the restaurant company that also owns brands including Arby’s and Buffalo Wild Wings. SONIC’s Oklahoma City Support Center is located at 300 Johnny Bench Drive in Oklahoma City, Oklahoma. SONIC currently has more than 3,600 drive-ins, with approximately 95% owned by local business owners.
Quick Information
Corporate Phone Number
(405) 225-5000
SONIC officially lists this number for its Oklahoma City Support Center.
Customer Service Number
1-866-657-6642
This is SONIC’s Customer Satisfaction Team number for restaurant-specific questions and concerns.
Corporate Office Address
SONIC / Inspire Brands Oklahoma City Support Center
300 Johnny Bench Drive
Oklahoma City, OK 73104
United States
Headquarters Address
300 Johnny Bench Drive
Oklahoma City, OK 73104
United States
SONIC’s official FAQ identifies this as the Oklahoma City Support Center.
The supplied HeadquarterLocation listing identifies this as a general SONIC contact email.
Industry
Fast Food / Quick-Service Restaurant
Founded / Established
1953
SONIC’s business history dates to the early 1950s, with the brand established in 1953.
Parent Company
Inspire Brands
Number of Locations
3,600+ drive-ins
SONIC’s current official FAQ states that it has more than 3,600 drive-ins.
Corporate Office Hours
8:30 AM – 5:30 PM Central Time
SONIC officially lists these hours for its Oklahoma City Support Center.
Customer Service Hours
Customer-service availability can vary, and customers should use SONIC’s official contact system for current support availability.
Website
Investor Relations
SONIC is not a separately publicly traded company. It is part of Inspire Brands, so SONIC does not maintain an independent public-company investor-relations department.
Careers Page
SONIC provides employment opportunities in restaurant operations, corporate functions, management, technology, marketing, franchising, and other areas through its careers resources.
Sonic Drive-In Products & Services
SONIC operates a broad quick-service restaurant menu designed around made-to-order food, customizable beverages, frozen desserts, breakfast, snacks, and combo meals. The company’s menu changes periodically and can vary by market.
Burgers
Burgers are one of SONIC’s primary menu categories. The restaurant offers several cheeseburger varieties, including the SONIC Cheeseburger, SuperSONIC Double Cheeseburger, SONIC Smasher products, and other regional or limited-time burgers.
The SONIC Cheeseburger features a seasoned beef patty with American cheese, pickles, ketchup, onions, mayonnaise, lettuce, and tomatoes on a toasted bun.
SONIC Smasher
The SONIC Smasher is a made-to-order burger line featuring smashed beef patties and various toppings. Current offerings include Original and All-American versions as well as bacon and triple variations.
Hot Dogs
SONIC offers several hot-dog options, including the All-American Dog, Chili Cheese Coney, and Footlong Quarter Pound Coney.
Regional menu offerings may also include city-inspired hot dogs such as Chicago Dog and New York Dog.
Chicken
SONIC’s chicken menu includes chicken tenders, crispy tenders, premium chicken bites, crispy chicken sandwiches, and other chicken-based meals.
Customers can order chicken items individually or as part of combo meals.
Breakfast
SONIC serves breakfast items including breakfast burritos, breakfast sandwiches, breakfast TOASTER products, French toast sticks, coffee, and other morning selections.
Breakfast availability and hours can vary by location.
Tots & Fries
SONIC offers its signature tots as well as fries and specialty variations.
Customers can also choose options such as cheese tots, chili cheese tots, cheese fries, and chili cheese fries.
Snacks
The SONIC menu includes snacks such as mozzarella sticks, Ched ‘R’ Peppers, corn dogs, soft pretzels, and premium chicken bites.
Slushes
SONIC is especially known for its extensive frozen-drink selection.
Current options include:
- Cherry Slush
- Blue Raspberry Slush
- Blue Coconut Slush
- Grape Slush
- Mango Slush
- Peach Slush
- Strawberry Slush
- Cream Slush varieties
- POWERADE Mountain Berry Blast Slush
Flavor availability can vary by location and season.
Lemonades & Limeades
SONIC offers signature lemonades and limeades, including Cherry Limeade, Strawberry Limeade, Cranberry Limeade, All Natural Lemonade, and other flavored combinations.
Customers can customize drinks with additional flavors and fruit options.
Soft Drinks
SONIC provides a large selection of fountain beverages and customizable drink combinations.
Customers can add different flavors to many drinks, creating a wide range of combinations.
SONIC Refreshers
SONIC’s beverage menu includes fruit-forward refreshment products available in different formats and flavors. The company continues to introduce seasonal and limited-time beverage products.
Shakes
SONIC offers classic shakes in flavors such as vanilla, chocolate, strawberry, caramel, peanut butter, and hot fudge.
The menu also includes specialty Master Shakes and other frozen dessert combinations.
SONIC Blasts
SONIC Blasts are frozen desserts mixed with candy and cookie pieces.
Available varieties can include OREO, REESE’S, M&M’S, HEATH, and other limited-time combinations.
Frozen Desserts
SONIC also offers soft-serve cups, sundaes, shakes, Blasts, and other frozen treats.
These products complement SONIC’s extensive beverage-focused menu.
Combos & Meals
SONIC offers combo meals combining entrées with sides and drinks.
Current combinations include burger combos, hot-dog combos, chicken combos, breakfast combos, and other meal packages.
SONIC Rewards
SONIC Rewards allows customers to earn rewards and receive personalized offers.
Customers can sign up through SONIC’s website or mobile app and receive offers connected to their account.
Mobile Ordering
Customers can use SONIC’s digital platforms to browse the menu, customize products, place orders, and access available promotions.
Drive-In Service
The drive-in format remains a defining part of SONIC’s customer experience. Customers can park in a designated stall and order food and drinks through the drive-in ordering system.
Drive-Thru Service
Many SONIC locations also offer traditional drive-thru service for customers who prefer not to use a drive-in stall.
Catering & Group Orders
Participating SONIC locations may offer food and beverage options suitable for groups, parties, events, and gatherings. Availability varies by location.
Sonic Drive-In Corporate Phone Numbers
SONIC Corporate / Oklahoma City Support Center
(405) 225-5000
This is the official telephone number for the SONIC Inspire Brands Oklahoma City Support Center.
SONIC Customer Satisfaction Team
1-866-657-6642
Customers should use this number for restaurant-specific issues, questions, and customer-service concerns.
SONIC Customer Service Email
This email is listed by the supplied HeadquarterLocation source for general customer assistance.
Local SONIC Restaurant Phone Numbers
Individual SONIC restaurants have their own local telephone numbers. Customers should use the official SONIC location finder to obtain the number for a specific drive-in.
Franchise Information
SONIC operates a franchise system, and franchise-related inquiries are handled through its franchise resources rather than the general customer-service line.
How to Reach a Real Person at Sonic Drive-In
For a problem involving a specific SONIC restaurant, the best starting point is the Customer Satisfaction Team at 1-866-657-6642. SONIC specifically directs customers with restaurant-specific questions or concerns to this number.
Customers should have the restaurant location, date and approximate time of the visit, order number, receipt, order details, and a description of the problem available. If the issue involves an app or online order, include the account information and order confirmation.For corporate matters, customers can contact the Oklahoma City Support Center at (405) 225-5000 during the published support-center hours of 8:30 AM to 5:30 PM Central Time.
Sonic Drive-In Headquarters & Corporate Office Address
SONIC Oklahoma City Support Center
SONIC / Inspire Brands Oklahoma City Support Center
300 Johnny Bench Drive
Oklahoma City, OK 73104
United States
SONIC’s official website identifies this as the Oklahoma City Support Center.
SONIC Corporate Office
300 Johnny Bench Drive
Oklahoma City, OK 73104
This location serves as SONIC’s primary Oklahoma City corporate/support office.
Individual SONIC Drive-In Locations
SONIC operates more than 3,600 drive-ins, and each location has its own address and local contact information. Customers should use the official SONIC location finder for store-specific addresses.
How to File a Complaint Against Sonic Drive-In
Step 1: Contact the Restaurant
For a complaint involving food quality, service, an employee, cleanliness, an order, or another store-specific issue, start by contacting the restaurant involved.
Step 2: Contact SONIC Customer Satisfaction
If the restaurant does not resolve the issue, contact SONIC Customer Satisfaction at:
1-866-657-6642
SONIC specifically identifies this as its Customer Satisfaction Team number.
Step 3: Explain the Problem Clearly
Provide the restaurant location, visit date, approximate time, order number, receipt information, and a detailed explanation of what happened.
Step 4: State the Resolution You Want
Explain whether you are requesting a refund, replacement, correction, investigation, store follow-up, or another appropriate resolution.
Step 5: Keep Supporting Documents
Save receipts, order confirmations, photographs, emails, app screenshots, and other evidence related to the complaint.
Step 6: Request Escalation
If the first representative cannot resolve the issue, ask whether the matter can be escalated to a supervisor or appropriate customer-relations representative.
Step 7: Submit Written Correspondence
For serious corporate matters, written correspondence can be directed to the SONIC Support Center:
300 Johnny Bench Drive
Oklahoma City, OK 73104
Step 8: Consumer Protection Escalation
If a serious consumer dispute remains unresolved, customers may consider contacting the appropriate state consumer-protection agency or attorney general’s office.
Step 9: Keep All Records
Maintain copies of receipts, communications, case numbers, photographs, and responses until the complaint has been resolved.
