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- Wendy’s
About Wendy’s
Wendy’s is an American quick-service restaurant company founded by Dave Thomas in Columbus, Ohio, in 1969.
The restaurant became known for its square hamburger patties, fresh-never-frozen beef in many U.S. restaurants, Frosty desserts, chicken products, french fries, salads, and later its breakfast menu.
Wendy’s expanded from a single Ohio restaurant into a global restaurant system operating through a combination of company-owned and franchised locations.
The Wendy’s Company is publicly traded on Nasdaq under the ticker symbol WEN and maintains its headquarters in Dublin, Ohio.
Quick Information
Industry
Quick-Service Restaurants
Founded
1969
Corporate Phone Number
(614) 764-3100
Customer Service Number
1-888-624-8140
Corporate Office Address
One Dave Thomas Boulevard
Dublin, OH 43017
United States
Headquarters Address
One Dave Thomas Boulevard
Dublin, OH 43017
United States
privacy@wendys.com
Privacy-related inquiries only
Founder
Dave Thomas
Stock Symbol
NASDAQ: WEN
Restaurant Model
Company-Owned and Franchised
Customer Support
Phone, Live Chat and Contact Form
Website
Wendy’s Products & Services
Wendy’s serves quick-service food through dine-in, drive-thru, pickup, mobile ordering, and delivery services.
Hamburgers
Popular burgers include Dave’s Single, Dave’s Double, and the Baconator.
Chicken
The menu includes chicken sandwiches, nuggets, and other chicken products.
Breakfast
Wendy’s breakfast menu includes sandwiches, potatoes, biscuits, beverages, and other morning items.
Frosty
The Frosty is one of Wendy’s signature desserts.
Salads and Sides
Restaurants offer fries, baked potatoes at many locations, salads, chili, and other sides.
Mobile Ordering
Customers can order through the Wendy’s mobile app.
Wendy’s Rewards
Eligible customers can earn points through qualifying purchases and redeem available rewards.
Wendy’s Corporate Phone Numbers
Corporate Office
(614) 764-3100
This is associated with The Wendy’s Company headquarters in Dublin.
Customer Care
1-888-624-8140
Wendy’s publishes this number for Customer Care and restaurant feedback.
How to Reach a Real Person at Wendy’s
Call:
1-888-624-8140
Customers can also use Wendy’s live-chat and online contact options.
Before contacting Customer Care, have:
- Restaurant number
- Location
- Visit date
- Receipt
- Order details
- Payment amount
- Description of the problem
available.
Wendy’s Headquarters & Corporate Office Address
Wendy’s Corporate Headquarters
One Dave Thomas Boulevard
Dublin, OH 43017
United States
Phone: (614) 764-3100
The Dublin headquarters supports corporate management, restaurant operations, franchising, marketing, finance, technology, and other functions.
How to File a Complaint Against Wendy’s
Step 1: Contact the Restaurant
Ask to speak with the restaurant manager.
Step 2: Call Customer Care
1-888-624-8140
Step 3: Use Live Chat or Contact Form
Submit your restaurant and transaction details.
Step 4: Request Further Review
Ask for escalation when appropriate.
Step 5: Contact Corporate Headquarters
The Wendy’s Company
One Dave Thomas Boulevard
Dublin, OH 43017
Step 6: Food Safety Complaint
Serious sanitation concerns can also be reported to the local health authority.
Step 7: External Consumer Complaint
Use the appropriate consumer-protection agency when a legitimate complaint remains unresolved.
