Speedway Headquarters & Corporate Office

About Speedway

Speedway is one of the largest convenience store and fuel station chains in the United States, with approximately 3,800 locations spanning 36 states — primarily across the Midwest, East Coast, and Southwestern regions — serving more than 2.4 million customers every day. Founded in 1959 as a single gas station in Dayton, Ohio, Speedway grew steadily under the ownership of Marathon Petroleum Corporation to become the nation’s second-largest company-owned and -operated convenience store chain, before Marathon completed the sale of Speedway to 7-Eleven, Inc. in May 2021 in a landmark $21 billion transaction. Speedway now operates as a wholly owned subsidiary of 7-Eleven, Inc. — itself a subsidiary of Japan’s Seven & i Holdings Co., Ltd. — giving Speedway access to 7-Eleven’s global supply chain, technology platform, and convenience retail expertise. The brand continues to operate under the Speedway name and is known for its Speedy Rewards loyalty program, Speakeasy Coffee, and its popular house-made food offerings. Speedway’s registered operational headquarters remains at 500 Speedway Drive in Enon, Ohio — now rebranded as the Enon Store Support Center primarily focused on IT and store support — while Speedway’s strategic corporate operations have been integrated into 7-Eleven’s global headquarters at 3200 Hackberry Road in Irving, Texas. Speedway employs approximately 14,900 people and generates approximately $8.3 billion in annual revenue.

Quick Information

Industry

Convenience Retail, Fuel & Travel Stops

Founded

1959, Dayton, Ohio

Number of Employees

Approximately 14,900 employees across all store and support locations

Corporate Office Hours

Customer Service available Monday through Friday, 7:00 AM – 8:00 PM ET, Saturday through Sunday, 8:00 AM – 5:00 PM ET. Enon Store Support Center hours are Monday through Friday, 8:00 AM – 5:00 PM ET.

Email

Contact form available at speedway.com/contact-us

Website

www.speedway.com

Contact Page

www.speedway.com/how-are-we-doing

Parent Company Website

corp.7-eleven.com

Careers Page

www.speedway.com/careers

Products & Services

Speedway offers a full convenience store and fuel experience anchored by its Speedy Rewards loyalty ecosystem, house-made food program, and motor fuel operations. Their full range of products and services includes:

• Gasoline & Diesel Fueling — multiple grades of gasoline and diesel fuel at competitive everyday pump prices; fuel available 24 hours a day at most locations
• Speakeasy Coffee — Speedway’s signature proprietary coffee brand featuring freshly brewed hot coffee, cold brew, iced lattes, cappuccinos, and specialty drinks
• Fountain Beverages — a full fountain drink program including sodas, Icees, and frozen slushies
• Energy Drinks & Cold Beverages — a broad cold vault assortment including energy drinks, bottled water, sports drinks, juices, and premium beverages
• Speedy Cafe — made-to-order hot food, roller grill items, hot dogs, egg rolls, breakfast sandwiches, and other prepared foods available throughout the day
• Bakery & Snacks — fresh pastries, donuts, cookies, candy, chips, and packaged snack items
• Beer & Wine — a comprehensive beer and wine selection available at Speedway locations in states where permitted
• Tobacco & Vape Products — a full tobacco, cigarette, cigar, and vaping product assortment
• Lottery Tickets — state lottery ticket sales available at most locations
• ATM Services — in-store ATM machines available at most locations
• Car Wash — automated car wash services at select Speedway locations
• Speedy Rewards Loyalty Program — Speedway’s flagship loyalty program awarding points for every fuel and in-store purchase, redeemable for free merchandise, fuel discounts, and exclusive sweepstakes entries
• Speedway Fleet Cards — commercial fleet fuel card program for business customers managing multiple vehicles; managed at speedwayfleetcards.com

Corporate Phone Numbers

Main Customer Service Number

1-800-643-1948 — primary Speedway customer service line for all customer feedback, complaints, Speedy Rewards inquiries, and general store-related questions. Available Monday through Friday, 7:00 AM to 8:00 PM ET, Saturday and Sunday, 8:00 AM to 5:00 PM ET.

Speedway Fleet Cards

1-866-885-4965 — dedicated support line for all Speedway Fleet Card commercial fuel card account inquiries. Available Monday through Friday during regular business hours.

Enon Store Support Center (HQ)

(937) 864-2000 — main phone number for Speedway’s Enon, Ohio Store Support Center. Available Monday through Friday, 8:00 AM to 5:00 PM ET

7-Eleven Parent Company Customer Service

1-800-255-0711 — 7-Eleven’s 24/7 customer service line, which also handles escalated Speedway complaints routed through 7-Eleven’s corporate customer relations team. Available 24 hours a day, 7 days a week.

7-Eleven Corporate Offices

(972) 828-7011 — 7-Eleven corporate headquarters direct line in Irving, Texas. Available Monday through Friday during regular business hours.

How to Reach a Real Person at Speedway

The fastest way to speak with a live Speedway customer service representative is to call 1-800-643-1948. This line is available Monday through Friday from 7:00 AM to 8:00 PM ET and Saturday through Sunday from 8:00 AM to 5:00 PM ET. When the automated system connects, listen to the menu options and press the number that best matches your inquiry. To reach a live agent, press 0 or say “representative” when prompted. For the shortest wait times, calling on weekday mornings before 9:00 AM ET typically yields less hold time.

You can also submit feedback or a complaint through Speedway’s online contact form at speedway.com/how-are-we-doing, which routes your message directly to Speedway’s customer relations team. For Speedy Rewards loyalty account issues, log in to your account at speedway.com or through the Speedway app, where most account inquiries can be resolved through the self-service portal. For escalated complaints that are unresolved by Speedway’s customer service, 7-Eleven’s parent company customer service line at 1-800-255-0711 — available 24/7 — can handle Speedway-related escalations routed through 7-Eleven’s corporate customer relations team.

Speedway Headquarters & Corporate Office Address

Speedway’s operational history is rooted in Enon, Ohio, where the company has been headquartered since the early 1980s. The Enon campus at 500 Speedway Drive — a substantial 140,000+ square-foot office complex that underwent a $48 million expansion — served as Speedway’s full corporate headquarters through the Marathon Petroleum era. Following 7-Eleven’s $21 billion acquisition of Speedway in May 2021 and a major restructuring that included significant staff reductions in July 2022, the Enon campus was rebranded as the Enon Store Support Center, primarily serving IT and store operations support functions. Speedway’s strategic corporate functions — including executive leadership, brand management, merchandising, and marketing — are now integrated into 7-Eleven’s global headquarters at 3200 Hackberry Road in Irving, Texas.

Speedway LLC — Enon Store Support Center (Former Corporate Headquarters)

500 Speedway Drive
Enon, Ohio 45323
United States

Speedway / 7-Eleven, Inc. — Global Corporate Headquarters (Current Strategic HQ)

3200 Hackberry Road
Irving, Texas 75063
United States

Seven & i Holdings Co., Ltd. — Global Parent Company Headquarters

Ito-Yokado Bldg., 8-8 Nibancho
Chiyoda-ku, Tokyo 102-8452
Japan

For all formal written customer complaints and escalated correspondence directed to Speedway’s corporate team, write to 7-Eleven, Inc. / Speedway LLC, 3200 Hackberry Road, Irving, Texas 75063, Attn: Customer Relations. Include your full name, contact details, the specific Speedway store location, date of visit, and a detailed description of your complaint.

How to File a Complaint Against Speedway

11011 West Broad Street
Glen Allen, Virginia 23060
United States

Capital One — New York Office

114 Fifth Avenue
New York, New York 10011
United States

Capital One — Plano, Texas Office

7933 Preston Road
Plano, Texas 75024
United States

Capital One — Wilmington, Delaware Office

1600 Capital One Drive
Wilmington, Delaware 19801
United States

Capital One — European Headquarters

Trent House, Station Street
Nottingham, NG2 3HX
United Kingdom

For all formal written correspondence, legal documents, and escalated customer complaints, write to Capital One Financial Corporation, Attn: General Correspondence, P.O. Box 30285, Salt Lake City, Utah 84130. For credit card disputes, write to Capital One, Attn: Disputes, P.O. Box 30279, Salt Lake City, Utah 84130.

How to File a Complaint Against Capital One

Step 1 — Speak With the Store Manager On-Site
For the fastest resolution to any in-store complaint, speak directly with the Store Manager at the Speedway location where your issue occurred. Store managers are empowered to handle most in-store complaints including overcharges, food quality issues, and customer experience concerns on the spot. This is especially effective for fuel pump billing discrepancies, where managers can review transaction records directly.

Step 2 — Call Speedway Customer Service
If the store manager cannot resolve your issue, call Speedway’s Customer Service Department at 1-800-643-1948. Have the store address, date of visit, and a description of your complaint ready. Ask the representative to formally log your complaint and provide a case reference number. The line is available Monday through Friday 7:00 AM to 8:00 PM ET and Saturday through Sunday 8:00 AM to 5:00 PM ET.

Step 3 — Submit an Online Feedback Form
Submit your complaint through Speedway’s official online contact form at speedway.com/how-are-we-doing. Include the store location, date of visit, a detailed description of your issue, and your contact information for a follow-up response.

Step 4 — Escalate to 7-Eleven Corporate Customer Relations
If your Speedway complaint remains unresolved through Speedway’s own customer service channels, escalate to 7-Eleven’s corporate customer relations team at 1-800-255-0711, available 24/7. You can also submit an escalation through 7-Eleven’s corporate contact form at corp.7-eleven.com/contact-us.

Step 5 — Write to the Corporate Office
Write a formal complaint letter to 7-Eleven, Inc. / Speedway LLC, 3200 Hackberry Road, Irving, Texas 75063, Attn: Customer Relations. Include your full name, contact details, the Speedway store location and date of visit, all previous resolution attempts, and the specific outcome you are requesting.

Step 6 — File a BBB Complaint
File a public complaint with the Better Business Bureau at www.bbb.org. Speedway LLC is registered with the BBB and a public complaint filing typically prompts a faster corporate response within 14 days.

Step 7 — Contact Your State Attorney General
If your complaint involves unfair business practices or deceptive fuel pricing, contact your state’s Attorney General’s consumer protection office. For Ohio-based Speedway complaints, contact the Ohio Attorney General’s Consumer Protection Section at ohioattorneygeneral.gov or by calling 1-800-282-0515.