Progressive Corporation
The Progressive Corporation is one of the largest insurance organizations in the United States and is widely recognized for personal automobile insurance. Progressive traces its history to March 10, 1937, when Joseph Lewis and Jack Green founded Progressive Mutual Insurance Company in Ohio. The company’s early goal was to provide vehicle owners with affordable insurance while using innovative approaches to pricing and service.
Progressive has since expanded far beyond traditional personal auto insurance. Its products include commercial auto insurance, motorcycle insurance, boat insurance, recreational vehicle insurance, homeowners insurance, renters insurance, and other forms of personal and business protection. The company also provides digital quoting, policy management, claims services, roadside assistance, and tools such as Snapshot and Name Your Price.
The Progressive Corporation is headquartered at 300 North Commons Boulevard, Mayfield Village, Ohio 44143. It operates numerous corporate campuses across the United States and trades publicly on the New York Stock Exchange under the ticker symbol PGR. Progressive’s customer-service operation is available 24 hours a day, seven days a week for many policy, billing, claims, and roadside-assistance needs.
440-461-5000
888-671-4405
300 North Commons Blvd., Mayfield Village, OH 44143
300 North Commons Blvd., Mayfield Village, OH 44143
Progressive provides an online email contact option for general customer inquiries. Investor Relations email: investor_relations@progressive.com
Insurance
1937
Approximately 70,000 employees based on recent company reporting
No universal headquarters administrative schedule is publicly listed. General Customer Service is available 24/7.
Progressive.com
Progressive Investor Relations
Progressive Careers
Auto insurance is Progressive’s best-known product. Customers can obtain policies covering private passenger vehicles and select from coverage options based on state requirements and individual needs.
Available protection may include liability, collision, comprehensive coverage, uninsured and underinsured motorist coverage, and other optional coverage.
Progressive offers commercial automobile insurance for businesses that rely on cars, vans, trucks, and other commercial vehicles.
Coverage options depend on the type of business, vehicle, use, and other underwriting factors.
Progressive provides access to homeowners insurance designed to protect homes, personal property, and certain liability exposures.
Customers can also combine eligible property and automobile coverage to take advantage of available bundling options.
Renters insurance is available for customers who lease apartments, homes, and other residential properties.
Policies can provide protection for personal belongings along with liability coverage and other applicable benefits.
Progressive is a major provider of motorcycle insurance and offers coverage for a broad range of motorcycle types.
Customers may be able to select liability, collision, comprehensive, accessory, and other motorcycle-specific coverage options.
Progressive provides insurance for boats and other eligible watercraft.
Policies can include physical damage, liability, and other forms of protection depending on the vessel and selected coverage.
Progressive offers insurance for recreational vehicles, motorhomes, and travel trailers.
Coverage is available for customers who use an RV seasonally as well as those who spend substantial time living or traveling in a recreational vehicle.
In addition to commercial auto coverage, Progressive provides access to insurance products designed for different business needs.
Product availability depends on the customer’s business type, location, risk profile, and coverage requirements.
Progressive provides 24/7 claims reporting for many insurance products.
Customers can report an accident, file a claim, review claim information, upload documents, and communicate with the appropriate claims team.
Eligible Progressive policyholders can obtain roadside-assistance services depending on the coverage included in their policy.
Roadside support may address towing, disabled vehicles, lockouts, and other qualifying situations.
Snapshot is Progressive’s usage-based insurance program.
The program uses driving-related information to help determine certain pricing or discount considerations depending on state availability and program rules.
Progressive’s Name Your Price tool allows customers to indicate a desired insurance budget and review potential coverage configurations based on that amount.
It is designed as a shopping tool rather than a guarantee that every level of coverage will be available at the customer’s selected price.
Customers can request insurance quotes through Progressive’s website, telephone representatives, mobile services, or participating independent agents.
Existing customers can sign into Progressive’s digital services to view policy documents, make payments, review bills, change eligible policy details, and obtain insurance information.
440-461-5000
Progressive publishes 440-461-5000 for general company information.
440-461-5000
This is Progressive’s verified general corporate telephone number associated with its Mayfield Village headquarters.
440-461-5000
Customers or other parties seeking general company information can use this corporate contact number.
440-461-5000
Progressive’s Investor Relations materials identify this number for general company information.
888-671-4405
This is Progressive’s official General Customer Service number.
Progressive states that customer-service assistance is available 24 hours a day, seven days a week.
888-671-4405
Customers can use this number to:
Report an accident
File a claim
Make policy changes
Check a bill
Begin a quote
Purchase a policy
Request roadside assistance
888-671-4405
Progressive’s general customer-service number is toll-free.
855-347-3939
Progressive publishes this number for customers who want to obtain an insurance quote.
The number is also displayed on Progressive’s Mayfield Village headquarters page for insurance inquiries.
888-240-9839
Progressive publishes this number for existing commercial insurance customer-service assistance.
888-240-9837
Customers interested in obtaining a customized Progressive commercial insurance policy can use this verified sales number.
440-395-2222
This is Progressive’s official Investor Relations telephone number.
investor_relations@progressive.com
This email is specifically intended for financial and investor-related inquiries.
866-709-7695
Registered Progressive shareholders can contact Equiniti Trust Company using this number for questions or changes involving stock ownership records.
855-347-3939
Progressive also publishes this number on its Mayfield Village headquarters page for customers interested in insurance products.
877-280-5587
Progressive publishes this general fax number through its official Contact Us information.
It should not be treated as a telephone customer-service line.
Progressive provides dedicated media and newsroom contacts for journalists. Because those contacts may vary by inquiry or spokesperson, a separate permanent general press number should not be substituted without specific official verification.
Progressive handles employment inquiries through its official careers platform. A single public national HR telephone number was not verified in the current official sources reviewed.
The most direct way to reach a Progressive customer-service representative is to call 888-671-4405. Progressive states that its General Customer Service operation is available 24 hours a day, seven days a week. Customers can use this number for policy questions, billing, accidents, claims, policy changes, roadside assistance, and other insurance needs. Having your policy number, claim number, vehicle information, and relevant transaction details available can make it easier for the representative to assist you.
For corporate matters that are not ordinary customer-service issues, Progressive publishes 440-461-5000 for general company information. Investors can contact Investor Relations directly at 440-395-2222. Commercial insurance customers have a separate service line at 888-240-9839. If the first representative cannot resolve your issue, ask for your concern to be transferred or escalated to the appropriate claims, billing, policy, or management team.
The Progressive Corporation
300 North Commons Blvd.
Mayfield Village, OH 44143
This is Progressive’s primary corporate headquarters.
The company notes that this Mayfield Village facility is one of the principal campuses making up its Cleveland-area headquarters.
The Progressive Corporation
Investor Relations
300 North Commons Blvd.
Box W94
Mayfield Village, OH 44143
Investor-related correspondence can be sent to this address.
Progressive
5707 Southwest Parkway
Suite 200
Austin, TX 78735
Progressive
1 American Road
Brooklyn, OH 44144
Progressive
111 Congressional Blvd.
Carmel, IN 46032
Progressive
800 West Saint Clair
Cleveland, OH 44113
Progressive
12710 Voyager Pkwy.
Colorado Springs, CO 80921
Progressive
6671 Beta Drive
Mayfield Heights, OH 44143
Progressive
603 Alpha Drive
Highland Heights, OH 44143
Progressive
624 Alpha Drive
Highland Heights, OH 44143
Progressive
10940 White Rock Road
Rancho Cordova, CA 95670
Progressive
3302 Falkenburg Road S.
Riverview, FL 33578
Progressive
2 ASI Way
St. Petersburg, FL 33702
Progressive
600 Washington Blvd.
Stamford, CT 06901
Equiniti Trust Company, LLC
48 Wall Street
Floor 23
New York, NY 10005
This address is for registered shareholder matters and should not be used for customer insurance complaints.
Start by calling Progressive General Customer Service at 888-671-4405.
Explain whether your complaint involves a policy, payment, billing issue, claim, roadside assistance, cancellation, coverage question, or another insurance matter.
If your complaint concerns an existing insurance claim, ask to speak with the representative handling that claim.
Commercial insurance customers should use 888-240-9839 for the appropriate commercial customer-service team.
Give the representative your policy number, claim number if applicable, incident date, transaction information, and a clear explanation of what went wrong.
Be specific about what resolution you want Progressive to provide.
If the first representative cannot resolve the issue, request review by a supervisor or appropriate specialist.
For a claims dispute, this may involve a claims supervisor. Billing or policy complaints may require a different escalation team.
Progressive provides digital email and contact options for customers who want to explain a problem in writing.
Include your contact information, policy or claim details, previous attempts to resolve the problem, and the outcome you are requesting.
Maintain copies of policies, declarations pages, bills, payment records, repair estimates, photographs, claim documents, emails, and other relevant evidence.
Also keep notes showing when you contacted Progressive and what representatives told you.
For a serious unresolved corporate matter, correspondence may be directed to:
The Progressive Corporation
300 North Commons Blvd.
Mayfield Village, OH 44143
Include enough information for the company to identify your policy or issue, but avoid sending sensitive financial information through insecure communication channels.
Insurance companies are regulated primarily at the state level.
If you believe Progressive has not appropriately resolved a policy, coverage, claim, or insurance-practice complaint, you may consider filing a complaint with the insurance regulator in the state responsible for your policy.
Read the Progressive insurance policy applicable to your complaint.
The policy may contain important provisions involving coverage requirements, claims procedures, appraisal, deadlines, arbitration, legal actions, or other dispute-resolution mechanisms.
If the matter remains unresolved and involves a substantial financial or contractual disagreement, consider the options provided by your insurance contract and applicable law.
Depending on the circumstances, this could include appraisal, mediation, arbitration, administrative review, or legal proceedings. For significant disputes, advice from a qualified insurance professional or attorney may be appropriate.
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