Ohio

Progressive Corporation Headquarters & Corporate Office

About Progressive Corporation

The Progressive Corporation is one of the largest insurance organizations in the United States and is widely recognized for personal automobile insurance. Progressive traces its history to March 10, 1937, when Joseph Lewis and Jack Green founded Progressive Mutual Insurance Company in Ohio. The company’s early goal was to provide vehicle owners with affordable insurance while using innovative approaches to pricing and service.

Progressive has since expanded far beyond traditional personal auto insurance. Its products include commercial auto insurance, motorcycle insurance, boat insurance, recreational vehicle insurance, homeowners insurance, renters insurance, and other forms of personal and business protection. The company also provides digital quoting, policy management, claims services, roadside assistance, and tools such as Snapshot and Name Your Price.

The Progressive Corporation is headquartered at 300 North Commons Boulevard, Mayfield Village, Ohio 44143. It operates numerous corporate campuses across the United States and trades publicly on the New York Stock Exchange under the ticker symbol PGR. Progressive’s customer-service operation is available 24 hours a day, seven days a week for many policy, billing, claims, and roadside-assistance needs.

Quick Information

Corporate Phone Number

440-461-5000

Customer Service Number

888-671-4405

Corporate Office Address

300 North Commons Blvd., Mayfield Village, OH 44143

Headquarters Address

300 North Commons Blvd., Mayfield Village, OH 44143

Email

Progressive provides an online email contact option for general customer inquiries. Investor Relations email: investor_relations@progressive.com

Industry

Insurance

Founded

1937

No. of Employees

Approximately 70,000 employees based on recent company reporting

Corporate Office Hours

No universal headquarters administrative schedule is publicly listed. General Customer Service is available 24/7.

Website

Progressive.com

Investor Relations

Progressive Investor Relations

Careers Page

Progressive Careers

Progressive Products & Services

Auto Insurance

Auto insurance is Progressive’s best-known product. Customers can obtain policies covering private passenger vehicles and select from coverage options based on state requirements and individual needs.

Available protection may include liability, collision, comprehensive coverage, uninsured and underinsured motorist coverage, and other optional coverage.

Commercial Auto Insurance

Progressive offers commercial automobile insurance for businesses that rely on cars, vans, trucks, and other commercial vehicles.

Coverage options depend on the type of business, vehicle, use, and other underwriting factors.

Homeowners Insurance

Progressive provides access to homeowners insurance designed to protect homes, personal property, and certain liability exposures.

Customers can also combine eligible property and automobile coverage to take advantage of available bundling options.

Renters Insurance

Renters insurance is available for customers who lease apartments, homes, and other residential properties.

Policies can provide protection for personal belongings along with liability coverage and other applicable benefits.

Motorcycle Insurance

Progressive is a major provider of motorcycle insurance and offers coverage for a broad range of motorcycle types.

Customers may be able to select liability, collision, comprehensive, accessory, and other motorcycle-specific coverage options.

Boat Insurance

Progressive provides insurance for boats and other eligible watercraft.

Policies can include physical damage, liability, and other forms of protection depending on the vessel and selected coverage.

RV and Travel Trailer Insurance

Progressive offers insurance for recreational vehicles, motorhomes, and travel trailers.

Coverage is available for customers who use an RV seasonally as well as those who spend substantial time living or traveling in a recreational vehicle.

Commercial Insurance

In addition to commercial auto coverage, Progressive provides access to insurance products designed for different business needs.

Product availability depends on the customer’s business type, location, risk profile, and coverage requirements.

Claims Services

Progressive provides 24/7 claims reporting for many insurance products.

Customers can report an accident, file a claim, review claim information, upload documents, and communicate with the appropriate claims team.

Roadside Assistance

Eligible Progressive policyholders can obtain roadside-assistance services depending on the coverage included in their policy.

Roadside support may address towing, disabled vehicles, lockouts, and other qualifying situations.

Snapshot

Snapshot is Progressive’s usage-based insurance program.

The program uses driving-related information to help determine certain pricing or discount considerations depending on state availability and program rules.

Name Your Price

Progressive’s Name Your Price tool allows customers to indicate a desired insurance budget and review potential coverage configurations based on that amount.

It is designed as a shopping tool rather than a guarantee that every level of coverage will be available at the customer’s selected price.

Online Quotes

Customers can request insurance quotes through Progressive’s website, telephone representatives, mobile services, or participating independent agents.

Online Policy Management

Existing customers can sign into Progressive’s digital services to view policy documents, make payments, review bills, change eligible policy details, and obtain insurance information.

Progressive Corporate Phone Numbers

Corporate Phone Number

440-461-5000

Progressive publishes 440-461-5000 for general company information.

Corporate Headquarters Number

440-461-5000

This is Progressive’s verified general corporate telephone number associated with its Mayfield Village headquarters.

Headquarters Number

440-461-5000

Customers or other parties seeking general company information can use this corporate contact number.

Corporate Office Number

440-461-5000

Progressive’s Investor Relations materials identify this number for general company information.

Customer Service Number

888-671-4405

This is Progressive’s official General Customer Service number.

Progressive states that customer-service assistance is available 24 hours a day, seven days a week.

Customer Support Number

888-671-4405

Customers can use this number to:

Report an accident
File a claim
Make policy changes
Check a bill
Begin a quote
Purchase a policy
Request roadside assistance

Toll-Free Number

888-671-4405

Progressive’s general customer-service number is toll-free.

Quote / Sales Number

855-347-3939

Progressive publishes this number for customers who want to obtain an insurance quote.

The number is also displayed on Progressive’s Mayfield Village headquarters page for insurance inquiries.

Commercial Customer Service Number

888-240-9839

Progressive publishes this number for existing commercial insurance customer-service assistance.

Commercial Insurance Sales Number

888-240-9837

Customers interested in obtaining a customized Progressive commercial insurance policy can use this verified sales number.

Investor Relations Number

440-395-2222

This is Progressive’s official Investor Relations telephone number.

Investor Relations Email

investor_relations@progressive.com

This email is specifically intended for financial and investor-related inquiries.

Shareholder Services Number

866-709-7695

Registered Progressive shareholders can contact Equiniti Trust Company using this number for questions or changes involving stock ownership records.

Corporate Headquarters Quote Number

855-347-3939

Progressive also publishes this number on its Mayfield Village headquarters page for customers interested in insurance products.

General Fax Number

877-280-5587

Progressive publishes this general fax number through its official Contact Us information.

It should not be treated as a telephone customer-service line.

Media / Press Number

Progressive provides dedicated media and newsroom contacts for journalists. Because those contacts may vary by inquiry or spokesperson, a separate permanent general press number should not be substituted without specific official verification.

Human Resources Number

Progressive handles employment inquiries through its official careers platform. A single public national HR telephone number was not verified in the current official sources reviewed.

How to Reach a Real Person at Progressive

The most direct way to reach a Progressive customer-service representative is to call 888-671-4405. Progressive states that its General Customer Service operation is available 24 hours a day, seven days a week. Customers can use this number for policy questions, billing, accidents, claims, policy changes, roadside assistance, and other insurance needs. Having your policy number, claim number, vehicle information, and relevant transaction details available can make it easier for the representative to assist you.

For corporate matters that are not ordinary customer-service issues, Progressive publishes 440-461-5000 for general company information. Investors can contact Investor Relations directly at 440-395-2222. Commercial insurance customers have a separate service line at 888-240-9839. If the first representative cannot resolve your issue, ask for your concern to be transferred or escalated to the appropriate claims, billing, policy, or management team.

Progressive Headquarters & Corporate Office Address

Progressive Corporate Headquarters

The Progressive Corporation
300 North Commons Blvd.
Mayfield Village, OH 44143

This is Progressive’s primary corporate headquarters.

The company notes that this Mayfield Village facility is one of the principal campuses making up its Cleveland-area headquarters.

Investor Relations Address

The Progressive Corporation
Investor Relations
300 North Commons Blvd.
Box W94
Mayfield Village, OH 44143

Investor-related correspondence can be sent to this address.

Austin Corporate Building

Progressive
5707 Southwest Parkway
Suite 200
Austin, TX 78735

Brooklyn Corporate Building

Progressive
1 American Road
Brooklyn, OH 44144

Carmel Corporate Building

Progressive
111 Congressional Blvd.
Carmel, IN 46032

Cleveland Level20 Corporate Building

Progressive
800 West Saint Clair
Cleveland, OH 44113

Colorado Springs Corporate Building

Progressive
12710 Voyager Pkwy.
Colorado Springs, CO 80921

Mayfield Heights Discovery Corporate Building

Progressive
6671 Beta Drive
Mayfield Heights, OH 44143

Highland Heights Omega North

Progressive
603 Alpha Drive
Highland Heights, OH 44143

Highland Heights Omega West

Progressive
624 Alpha Drive
Highland Heights, OH 44143

Rancho Cordova Corporate Building

Progressive
10940 White Rock Road
Rancho Cordova, CA 95670

Riverview Corporate Building

Progressive
3302 Falkenburg Road S.
Riverview, FL 33578

Progressive Home Corporate Building

Progressive
2 ASI Way
St. Petersburg, FL 33702

Stamford Corporate Building

Progressive
600 Washington Blvd.
Stamford, CT 06901

Registered Shareholder Address

Equiniti Trust Company, LLC
48 Wall Street
Floor 23
New York, NY 10005

This address is for registered shareholder matters and should not be used for customer insurance complaints.

How to File a Complaint Against Progressive

Step 1: Contact Progressive Customer Service

Start by calling Progressive General Customer Service at 888-671-4405.

Explain whether your complaint involves a policy, payment, billing issue, claim, roadside assistance, cancellation, coverage question, or another insurance matter.

Step 2: Contact the Appropriate Department

If your complaint concerns an existing insurance claim, ask to speak with the representative handling that claim.

Commercial insurance customers should use 888-240-9839 for the appropriate commercial customer-service team.

Step 3: Provide Complete Complaint Details

Give the representative your policy number, claim number if applicable, incident date, transaction information, and a clear explanation of what went wrong.

Be specific about what resolution you want Progressive to provide.

Step 4: Request a Supervisor or Escalation

If the first representative cannot resolve the issue, request review by a supervisor or appropriate specialist.

For a claims dispute, this may involve a claims supervisor. Billing or policy complaints may require a different escalation team.

Step 5: Submit the Complaint in Writing

Progressive provides digital email and contact options for customers who want to explain a problem in writing.

Include your contact information, policy or claim details, previous attempts to resolve the problem, and the outcome you are requesting.

Step 6: Keep Supporting Documentation

Maintain copies of policies, declarations pages, bills, payment records, repair estimates, photographs, claim documents, emails, and other relevant evidence.

Also keep notes showing when you contacted Progressive and what representatives told you.

Step 7: Contact Progressive Corporate Headquarters

For a serious unresolved corporate matter, correspondence may be directed to:

The Progressive Corporation
300 North Commons Blvd.
Mayfield Village, OH 44143

Include enough information for the company to identify your policy or issue, but avoid sending sensitive financial information through insecure communication channels.

Step 8: File a Complaint With Your State Insurance Department

Insurance companies are regulated primarily at the state level.

If you believe Progressive has not appropriately resolved a policy, coverage, claim, or insurance-practice complaint, you may consider filing a complaint with the insurance regulator in the state responsible for your policy.

Step 9: Review Your Insurance Policy

Read the Progressive insurance policy applicable to your complaint.

The policy may contain important provisions involving coverage requirements, claims procedures, appraisal, deadlines, arbitration, legal actions, or other dispute-resolution mechanisms.

Step 10: Consider Further Dispute Resolution

If the matter remains unresolved and involves a substantial financial or contractual disagreement, consider the options provided by your insurance contract and applicable law.

Depending on the circumstances, this could include appraisal, mediation, arbitration, administrative review, or legal proceedings. For significant disputes, advice from a qualified insurance professional or attorney may be appropriate.

Kevin

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