Progressive Corporation Headquarters & Corporate Office

About Progressive Corporation

The Progressive Corporation is one of the largest insurance organizations in the United States.

Progressive was founded in 1937 and initially focused on automobile insurance. It later expanded into a broad range of personal and commercial insurance products.

Today, Progressive is particularly well known for auto insurance but also provides coverage for motorcycles, recreational vehicles, boats, homes, renters, businesses, and commercial vehicles.

Progressive has built a major direct-to-consumer business through its website, mobile app, and telephone services while also selling insurance through independent agents.

The company’s headquarters operations remain centered in Mayfield Village, Ohio, near Cleveland.

Quick Information

Industry

Insurance

Founded

1937

Corporate Phone Number

1-855-347-3939

Customer Service Number

1-888-671-4405

Corporate Office Address

300 North Commons Boulevard
Mayfield Village, OH 44143
United States

Headquarters Address

300 North Commons Boulevard
Mayfield Village, OH 44143
United States

Email

Progressive does not publish one universal general-support email address. Customers can submit email inquiries through the company’s official online contact system.

Stock Symbol

NYSE: PGR

Customer Service Availability

24 hours a day, 7 days a week

Commercial Customer Service

1-888-240-9839

Fraud / Identity Theft

1-888-288-0770

Website

www.progressive.com

Progressive Products & Services

Progressive provides personal and commercial insurance products.

Auto Insurance

Progressive’s primary business includes automobile liability, collision, comprehensive, uninsured-motorist, and other vehicle coverage.

Homeowners Insurance

Customers can obtain homeowners coverage through Progressive and its insurance partners.

Renters Insurance

Renters insurance provides coverage for personal property and other eligible losses.

Motorcycle Insurance

Progressive offers motorcycle coverage for a variety of motorcycles and riders.

RV and Boat Insurance

Coverage is available for recreational vehicles, motorhomes, boats, and other recreational products.

Commercial Auto

Progressive is a major commercial-auto insurer providing coverage for businesses using cars, vans, trucks, and other commercial vehicles.

Claims Services

Customers can report claims online, through the mobile app, or by telephone.

Progressive Corporate Phone Numbers

Progressive Headquarters / Main Contact

1-855-347-3939

Progressive publishes this number with its Mayfield Village headquarters.

General Customer Service

1-888-671-4405

Progressive states that Customer Service is available 24/7.

Commercial Customer Service

1-888-240-9839

This line serves commercial-policy customers.

Fraud and Identity Theft

1-888-288-0770

Customers concerned about suspected fraud or identity theft can use this dedicated number.

How to Reach a Real Person at Progressive

For general policy questions, call:

1-888-671-4405

Follow the prompts for billing, policy changes, claims, coverage, roadside assistance, or other support.

Before calling, have:

• Policy number
• Claim number if applicable
• Vehicle information
• Billing details
• Date of loss
• Description of the concern

available.

Customers can also use Progressive’s online chat and digital contact options.

For an existing claim, working directly with the assigned claims representative is often the fastest approach.

Progressive Headquarters & Corporate Office Address

Progressive Corporate Headquarters

300 North Commons Boulevard
Mayfield Village, OH 44143
United States

Progressive identifies its Mayfield Village operations as part of its primary Cleveland-area headquarters campus.

Customers should note that corporate offices are not generally intended for walk-in insurance service.

Policies, claims, and billing concerns should first go through Customer Service or the appropriate claims department.

How to File a Complaint Against Progressive

Step 1: Contact Customer Service

Call:

1-888-671-4405

Step 2: Contact Your Claims Representative

For a claim dispute, discuss the issue with the assigned representative first.

Step 3: Request Supervisory Review

Ask to speak with a supervisor if the issue cannot be resolved.

Step 4: Submit Written or Online Feedback

Use Progressive’s official contact system to document the complaint.

Step 5: Contact Corporate Headquarters

Progressive
300 North Commons Boulevard
Mayfield Village, OH 44143
United States

Step 6: Contact Your State Insurance Department

Insurance is primarily regulated at the state level.

Unresolved policy, claims, or insurance-practice complaints can generally be submitted to the Department of Insurance in the customer’s state.

Step 7: Report Fraud Separately

Suspected fraud or identity theft can be reported directly at:

1-888-288-0770