Samaritan's Purse
Samaritan’s Purse is an international Christian humanitarian-relief and evangelism organization headquartered in Boone, North Carolina. It provides disaster relief, emergency medical assistance, food, clean water, shelter, children’s programs, healthcare projects, rebuilding assistance, and other humanitarian aid to people affected by war, natural disasters, disease, famine, poverty, and persecution. The organization works in more than 100 countries.
Samaritan’s Purse was founded in 1970 by Bob Pierce. It is currently led by William Franklin Graham III, commonly known as Franklin Graham, who serves as President and CEO and also chairs the organization’s board. Samaritan’s Purse operates as a 501(c)(3) tax-exempt nonprofit organization.
The organization reported a 2025 budget of approximately $1.37 billion. Its operations include international disaster relief, U.S. disaster response, Operation Christmas Child, World Medical Mission, Children’s Heart Project, emergency field hospitals, water and sanitation programs, feeding programs, construction and rebuilding, and other faith-based humanitarian programs.
828-262-1980
This is the main phone number published by Samaritan’s Purse with its Boone headquarters and mailing information.
800-528-1980
Samaritan’s Purse publishes this number for donors, giving questions, and general representative assistance.
Samaritan’s Purse
801 Bamboo Road
Boone, NC 28607
United States
Samaritan’s Purse
801 Bamboo Road
Boone, NC 28607
United States
This is the organization’s current official physical address.
Samaritan’s Purse
P.O. Box 3000
Boone, NC 28607
United States.
Samaritan’s Purse primarily uses online contact forms rather than one universal public email.
Current specialized email contacts include:
Privacy: dataprivacy@samaritan.org
Legacy / Stewardship: stewardship@samaritan.org
Operation Christmas Child: occinfo@samaritan.org.
International Humanitarian Relief, Christian Ministry, Disaster Response, Medical Relief, Children’s Programs and Nonprofit Aid
1970
Bob Pierce.
Franklin Graham
Franklin Graham.
Edward Graham
Brandon Sutherland.
501(c)(3) tax-exempt charity
58-1437002.
October 10, 1980
This is the incorporation date published in Samaritan’s Purse tax information, while the ministry itself was founded in 1970.
Approximately $1.37 billion.
More than 100 countries.
Samaritan’s Purse does not publish one simple current worldwide employee total on its main public fact sheet.
The organization maintains extensive full-time, seasonal, field, disaster-response, aviation, logistics, medical, and ministry teams worldwide.
Samaritan’s Purse does not prominently publish standard public walk-in headquarters hours.
Contact the organization before visiting.
https://www.samaritanspurse.org/
https://careers.samaritanspurse.org/
https://www.samaritanspurse.org/our-ministry/tax-information/
Samaritan’s Purse operates humanitarian and ministry programs in the United States and internationally, with a stated purpose of providing physical assistance while sharing its Christian faith.
Samaritan’s Purse deploys teams, equipment, supplies, medical resources, shelter materials, and other aid after wars, earthquakes, hurricanes, floods, famines, and other crises.
The organization specializes in working in difficult and rapidly changing humanitarian environments.
Samaritan’s Purse mobilizes volunteers throughout the United States after hurricanes, tornadoes, floods, fires, and other disasters.
Volunteer teams can remove debris, tarp damaged roofs, clean flooded houses, and assist homeowners during recovery.
Longer-term rebuilding programs help selected disaster-affected families repair or reconstruct homes after the initial emergency-response phase.
Projects typically rely on staff, skilled trades, and volunteers.
Operation Christmas Child collects shoebox gifts containing toys, school supplies, and personal-care items for children worldwide.
Since 1993, the project has delivered 244 million+ shoebox gifts in more than 175 countries and territories, and 12.2 million were collected globally in 2025.
The Greatest Journey is a 12-lesson Christian discipleship program offered as a follow-up to Operation Christmas Child.
More than 52 million shoebox recipients have participated since 2009, according to current Samaritan’s Purse information.
World Medical Mission works with Christian hospitals and medical programs in developing areas by connecting healthcare professionals with service opportunities.
Medical professionals can serve in short-term and longer-term assignments.
Samaritan’s Purse deploys Emergency Field Hospitals to crisis areas where local healthcare systems are overwhelmed, damaged, or unavailable.
These facilities can provide trauma, surgical, inpatient, outpatient, and emergency medical services depending on the deployment.
Children’s Heart Project arranges life-saving heart surgery for children from countries where appropriate medical expertise or facilities are unavailable.
Children travel to participating medical centers for surgery and recovery.
Samaritan’s Purse supports medical treatment, reconstructive surgery, wheelchairs, therapy, devices, and other assistance for children with disabilities and serious medical needs.
Programs can also support local hospitals and ministry partners.
The organization operates feeding and food-distribution programs for communities affected by disaster, famine, war, and poverty.
In 2025 it reported serving more than 357,000 hot meals in two countries and distributing large quantities of food aid across numerous countries.
Samaritan’s Purse implements WASH projects that provide clean water, sanitation infrastructure, household filters, hygiene supplies, and community training.
In 2025, it reported delivering more than 75 million liters of clean water and distributing more than 200,000 WASH items.
Programs for vulnerable women can include maternal and child health, malnutrition prevention, education, job skills, protection from gender-based violence, and human-trafficking prevention.
These initiatives operate in selected international communities.
Samaritan’s Purse supports healthcare and nutrition initiatives designed to improve outcomes for mothers, newborns, and young children.
Programs are adapted to the needs of each country or community.
Medical volunteers and healthcare teams provide clinical care, health education, and other services in areas with limited access to treatment.
Specialty medical teams support surgical and healthcare programs for children and adults requiring treatment for cleft lip and palate.
These projects are part of Samaritan’s Purse medical volunteer opportunities.
Samaritan’s Purse also deploys specialty medical teams for cataract treatment and other healthcare needs.
Medical professionals can volunteer through its medical programs.
Operation Heal Our Patriots serves wounded and injured U.S. military veterans and their spouses.
The program combines recreation, relationship support, and Christian ministry in Alaska.
Samaritan’s Purse operates aircraft used to transport emergency supplies, medical equipment, staff, and humanitarian cargo.
Its aviation fleet supports rapid international disaster response and remote operations.
Volunteers can serve with U.S. Disaster Relief, Rebuild projects, Operation Christmas Child, medical programs, and other ministry initiatives.
Volunteer opportunities range from a few hours at a processing center to longer field deployments.
Supporters can donate to specific projects or to the organization’s “Where Most Needed” fund.
Samaritan’s Purse states that designated contributions are applied to the relevant project, subject to its published gift-use policy.
The organization provides estate and legacy-giving options for donors who want to include Samaritan’s Purse in wills, trusts, or other planned gifts.
Legacy contact
833-345-3422
stewardship@samaritan.org.
828-262-1980.
828-262-1980
828-262-1980
828-262-1980
800-528-1980
This line is used for donations and assistance from Samaritan’s Purse representatives.
800-528-1980
Organizations with mass quantities of disaster-relief supplies can also use:
800-528-1980.
833-345-3422.
833-343-4243
Email:
stewardship@samaritan.org.
occinfo@samaritan.org.
dataprivacy@samaritan.org.
Samaritan’s Purse publishes a dedicated employment-verification email through its careers portal rather than a universal HR phone number.
Current disaster-specific media contacts vary by response.
A current media contact frequently published by Samaritan’s Purse is:
828-266-8805
Stephen Sneed
Email:
ssneed@samaritan.org.
Main donor/support line:
800-528-1980
Samaritan’s Purse operates affiliate offices in countries including Canada, the United Kingdom, Australia, Germany, and Korea.
Each affiliate maintains its own local contact system.
Not applicable.
Samaritan’s Purse is a nonprofit organization and has no public shareholders.
Not applicable.
For general inquiries or donor assistance, call 828-262-1980 or the toll-free donor line at 800-528-1980. The official Contact Us page also provides a form for donation, volunteering, project, and general ministry questions, and Samaritan’s Purse states that it seeks to respond to emails within approximately 3 to 5 business days.
If your question relates to Operation Christmas Child, volunteering, medical service, disaster deployment, privacy, employment, or legacy giving, use the specialized contact for that program. This helps route the inquiry to the correct ministry team instead of relying solely on general headquarters support.
Samaritan’s Purse has its U.S. headquarters in Boone, North Carolina.
Samaritan’s Purse
801 Bamboo Road
Boone, NC 28607
United States.
Samaritan’s Purse
P.O. Box 3000
Boone, NC 28607
United States
Main Phone: 828-262-1980.
Franklin Graham
He also serves as Chairman of the Samaritan’s Purse Board.
Edward Graham
Brandon Sutherland.
Nondenominational evangelical Christian humanitarian and evangelism organization
501(c)(3)
Federal Tax ID:
58-1437002.
Samaritan’s Purse works in:
More than 100 countries.
The organization reports affiliate offices in:
Canada
United Kingdom
Australia
Germany
Korea
along with field offices in 15 countries.
Approximately $1.37 billion.
In 2025:
12.2 million shoebox gifts were collected worldwide.
Since 1993:
244 million+ shoeboxes have been delivered in 175+ countries and territories.
Current Samaritan’s Purse career listings include opportunities in:
Disaster Response
Healthcare
IT
Construction
Finance
Media
Logistics
Aviation
Administration
Operation Christmas Child
International Projects.
Complaints can involve a donation, privacy concern, volunteer experience, employment interaction, merchandise purchase, program communication, fundraising issue, or another interaction with Samaritan’s Purse. Keep donation receipts, transaction records, correspondence, names, dates, and any previous case details before escalating.
Start by calling 828-262-1980, or 800-528-1980 for donor-related matters, or submit a message through the official Contact Us form. Clearly identify the project or department involved, explain the issue in chronological order, and provide any donation confirmation, volunteer information, transaction date, or other relevant reference. Ask that the concern be routed to the appropriate ministry or administrative team.
For privacy complaints, email dataprivacy@samaritan.org. For Operation Christmas Child, use occinfo@samaritan.org. Legacy and stewardship inquiries can use stewardship@samaritan.org. Giving problems can be raised through 800-528-1980. Using the program-specific channel allows the organization to review the complaint with the staff who manage that area.
If the first contact does not resolve the complaint, reply within the existing correspondence and request additional management or administrative review. Include the previous response, dates, representative names if known, and a clear description of what remains unresolved. For donation concerns, keep bank or card records and the official Samaritan’s Purse donation receipt. For volunteer or program matters, retain emails and registration information.
For a serious unresolved complaint, send written correspondence to Samaritan’s Purse, P.O. Box 3000, Boone, NC 28607. You may also reference the physical headquarters at 801 Bamboo Road, Boone, NC 28607. Include your contact information, the relevant project, transaction or donation details, prior communications, and the requested resolution. Send copies rather than original records and keep proof of delivery.
The proper outside channel depends on the issue. Privacy complaints may be submitted to the applicable data-protection regulator, and Samaritan’s Purse explicitly states this option in its current Privacy Notice. Donation or charitable-solicitation concerns may fall under the relevant state charity regulator or Attorney General, while payment disputes can involve the financial institution used for the transaction. Keep complete donation, correspondence, and complaint records before escalating.
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