-
- Samaritan’s Purse
About Samaritan’s Purse
Samaritan’s Purse is an international Christian humanitarian-relief and evangelism organization headquartered in Boone, North Carolina. It provides disaster relief, emergency medical assistance, food, clean water, shelter, children’s programs, healthcare projects, rebuilding assistance, and other humanitarian aid to people affected by war, natural disasters, disease, famine, poverty, and persecution. The organization works in more than 100 countries.
Samaritan’s Purse was founded in 1970 by Bob Pierce. It is currently led by William Franklin Graham III, commonly known as Franklin Graham, who serves as President and CEO and also chairs the organization’s board. Samaritan’s Purse operates as a 501(c)(3) tax-exempt nonprofit organization.
The organization reported a 2025 budget of approximately $1.37 billion. Its operations include international disaster relief, U.S. disaster response, Operation Christmas Child, World Medical Mission, Children’s Heart Project, emergency field hospitals, water and sanitation programs, feeding programs, construction and rebuilding, and other faith-based humanitarian programs.
Quick Information
Corporate Phone Number
828-262-1980
This is the main phone number published by Samaritan’s Purse with its Boone headquarters and mailing information.
Donor / Customer Service Number
800-528-1980
Samaritan’s Purse publishes this number for donors, giving questions, and general representative assistance.
Corporate Office Address
Samaritan’s Purse
801 Bamboo Road
Boone, NC 28607
United States
Headquarters Address
Samaritan’s Purse
801 Bamboo Road
Boone, NC 28607
United States
This is the organization’s current official physical address.
Mailing Address
Samaritan’s Purse
P.O. Box 3000
Boone, NC 28607
United States.
Samaritan’s Purse primarily uses online contact forms rather than one universal public email.
Current specialized email contacts include:
Privacy: dataprivacy@samaritan.org
Legacy / Stewardship: stewardship@samaritan.org
Operation Christmas Child: occinfo@samaritan.org.
Industry / Organization Type
International Humanitarian Relief, Christian Ministry, Disaster Response, Medical Relief, Children’s Programs and Nonprofit Aid
Founded
1970
Founder
Bob Pierce.
President and CEO
Franklin Graham
Board Chairman
Franklin Graham.
Chief Operating Officer
Edward Graham
Chief Financial Officer
Brandon Sutherland.
Tax Status
501(c)(3) tax-exempt charity
Federal Tax ID
58-1437002.
Date of Incorporation
October 10, 1980
This is the incorporation date published in Samaritan’s Purse tax information, while the ministry itself was founded in 1970.
2025 Budget
Approximately $1.37 billion.
Countries Served
More than 100 countries.
Number of Employees
Samaritan’s Purse does not publish one simple current worldwide employee total on its main public fact sheet.
The organization maintains extensive full-time, seasonal, field, disaster-response, aviation, logistics, medical, and ministry teams worldwide.
Corporate Office Hours
Samaritan’s Purse does not prominently publish standard public walk-in headquarters hours.
Contact the organization before visiting.
Website
https://www.samaritanspurse.org/
Careers Page
https://careers.samaritanspurse.org/
Financial / Tax Information
https://www.samaritanspurse.org/our-ministry/tax-information/
Samaritan’s Purse Programs & Services
Samaritan’s Purse operates humanitarian and ministry programs in the United States and internationally, with a stated purpose of providing physical assistance while sharing its Christian faith.
International Disaster Relief
Samaritan’s Purse deploys teams, equipment, supplies, medical resources, shelter materials, and other aid after wars, earthquakes, hurricanes, floods, famines, and other crises.
The organization specializes in working in difficult and rapidly changing humanitarian environments.
U.S. Disaster Relief
Samaritan’s Purse mobilizes volunteers throughout the United States after hurricanes, tornadoes, floods, fires, and other disasters.
Volunteer teams can remove debris, tarp damaged roofs, clean flooded houses, and assist homeowners during recovery.
Rebuild Programs
Longer-term rebuilding programs help selected disaster-affected families repair or reconstruct homes after the initial emergency-response phase.
Projects typically rely on staff, skilled trades, and volunteers.
Operation Christmas Child
Operation Christmas Child collects shoebox gifts containing toys, school supplies, and personal-care items for children worldwide.
Since 1993, the project has delivered 244 million+ shoebox gifts in more than 175 countries and territories, and 12.2 million were collected globally in 2025.
The Greatest Journey
The Greatest Journey is a 12-lesson Christian discipleship program offered as a follow-up to Operation Christmas Child.
More than 52 million shoebox recipients have participated since 2009, according to current Samaritan’s Purse information.
World Medical Mission
World Medical Mission works with Christian hospitals and medical programs in developing areas by connecting healthcare professionals with service opportunities.
Medical professionals can serve in short-term and longer-term assignments.
Emergency Field Hospitals
Samaritan’s Purse deploys Emergency Field Hospitals to crisis areas where local healthcare systems are overwhelmed, damaged, or unavailable.
These facilities can provide trauma, surgical, inpatient, outpatient, and emergency medical services depending on the deployment.
Children’s Heart Project
Children’s Heart Project arranges life-saving heart surgery for children from countries where appropriate medical expertise or facilities are unavailable.
Children travel to participating medical centers for surgery and recovery.
Children’s Medical Programs
Samaritan’s Purse supports medical treatment, reconstructive surgery, wheelchairs, therapy, devices, and other assistance for children with disabilities and serious medical needs.
Programs can also support local hospitals and ministry partners.
Feeding Programs
The organization operates feeding and food-distribution programs for communities affected by disaster, famine, war, and poverty.
In 2025 it reported serving more than 357,000 hot meals in two countries and distributing large quantities of food aid across numerous countries.
Water, Sanitation and Hygiene
Samaritan’s Purse implements WASH projects that provide clean water, sanitation infrastructure, household filters, hygiene supplies, and community training.
In 2025, it reported delivering more than 75 million liters of clean water and distributing more than 200,000 WASH items.
Women’s Programs
Programs for vulnerable women can include maternal and child health, malnutrition prevention, education, job skills, protection from gender-based violence, and human-trafficking prevention.
These initiatives operate in selected international communities.
Maternal and Child Health
Samaritan’s Purse supports healthcare and nutrition initiatives designed to improve outcomes for mothers, newborns, and young children.
Programs are adapted to the needs of each country or community.
Community Medical Outreach
Medical volunteers and healthcare teams provide clinical care, health education, and other services in areas with limited access to treatment.
Cleft Lip and Palate Specialty Teams
Specialty medical teams support surgical and healthcare programs for children and adults requiring treatment for cleft lip and palate.
These projects are part of Samaritan’s Purse medical volunteer opportunities.
Cataract Specialty Teams
Samaritan’s Purse also deploys specialty medical teams for cataract treatment and other healthcare needs.
Medical professionals can volunteer through its medical programs.
Operation Heal Our Patriots
Operation Heal Our Patriots serves wounded and injured U.S. military veterans and their spouses.
The program combines recreation, relationship support, and Christian ministry in Alaska.
Aviation and Airlift Operations
Samaritan’s Purse operates aircraft used to transport emergency supplies, medical equipment, staff, and humanitarian cargo.
Its aviation fleet supports rapid international disaster response and remote operations.
Volunteer Programs
Volunteers can serve with U.S. Disaster Relief, Rebuild projects, Operation Christmas Child, medical programs, and other ministry initiatives.
Volunteer opportunities range from a few hours at a processing center to longer field deployments.
Donation Programs
Supporters can donate to specific projects or to the organization’s “Where Most Needed” fund.
Samaritan’s Purse states that designated contributions are applied to the relevant project, subject to its published gift-use policy.
Legacy Giving
The organization provides estate and legacy-giving options for donors who want to include Samaritan’s Purse in wills, trusts, or other planned gifts.
Legacy contact
833-345-3422
stewardship@samaritan.org.
Samaritan’s Purse Corporate Phone Numbers
Corporate Phone Number
828-262-1980.
Corporate Headquarters Number
828-262-1980
Headquarters Number
828-262-1980
Corporate Office Number
828-262-1980
Donor Services Number
800-528-1980
This line is used for donations and assistance from Samaritan’s Purse representatives.
Giving Number
800-528-1980
Corporate Relief Supply Contact
Organizations with mass quantities of disaster-relief supplies can also use:
800-528-1980.
Legacy Planning Number
833-345-3422.
Memorial Giving Support
833-343-4243
Email:
stewardship@samaritan.org.
Operation Christmas Child Email
occinfo@samaritan.org.
Privacy Email
dataprivacy@samaritan.org.
Employment Verification
Samaritan’s Purse publishes a dedicated employment-verification email through its careers portal rather than a universal HR phone number.
Media Contact Number
Current disaster-specific media contacts vary by response.
A current media contact frequently published by Samaritan’s Purse is:
828-266-8805
Stephen Sneed
Email:
ssneed@samaritan.org.
Toll-Free Number
Main donor/support line:
800-528-1980
International Number
Samaritan’s Purse operates affiliate offices in countries including Canada, the United Kingdom, Australia, Germany, and Korea.
Each affiliate maintains its own local contact system.
Investor Relations Number
Not applicable.
Samaritan’s Purse is a nonprofit organization and has no public shareholders.
Reservations / Booking Number
Not applicable.
How to Reach a Real Person at Samaritan’s Purse
For general inquiries or donor assistance, call 828-262-1980 or the toll-free donor line at 800-528-1980. The official Contact Us page also provides a form for donation, volunteering, project, and general ministry questions, and Samaritan’s Purse states that it seeks to respond to emails within approximately 3 to 5 business days.
If your question relates to Operation Christmas Child, volunteering, medical service, disaster deployment, privacy, employment, or legacy giving, use the specialized contact for that program. This helps route the inquiry to the correct ministry team instead of relying solely on general headquarters support.
Samaritan’s Purse Headquarters & Corporate Office Address
Samaritan’s Purse has its U.S. headquarters in Boone, North Carolina.
Physical Headquarters Address
Samaritan’s Purse
801 Bamboo Road
Boone, NC 28607
United States.
Mailing Address
Samaritan’s Purse
P.O. Box 3000
Boone, NC 28607
United States
Main Phone: 828-262-1980.
Current President and CEO
Franklin Graham
He also serves as Chairman of the Samaritan’s Purse Board.
Current Chief Operating Officer
Edward Graham
Current Chief Financial Officer
Brandon Sutherland.
Organization Type
Nondenominational evangelical Christian humanitarian and evangelism organization
Tax Status
501(c)(3)
Federal Tax ID:
58-1437002.
Current Geographic Reach
Samaritan’s Purse works in:
More than 100 countries.
International Office Structure
The organization reports affiliate offices in:
Canada
United Kingdom
Australia
Germany
Korea
along with field offices in 15 countries.
2025 Budget
Approximately $1.37 billion.
Operation Christmas Child Scale
In 2025:
12.2 million shoebox gifts were collected worldwide.
Since 1993:
244 million+ shoeboxes have been delivered in 175+ countries and territories.
Career Operations
Current Samaritan’s Purse career listings include opportunities in:
Disaster Response
Healthcare
IT
Construction
Finance
Media
Logistics
Aviation
Administration
Operation Christmas Child
International Projects.
How to File a Complaint Against Samaritan’s Purse
Complaints can involve a donation, privacy concern, volunteer experience, employment interaction, merchandise purchase, program communication, fundraising issue, or another interaction with Samaritan’s Purse. Keep donation receipts, transaction records, correspondence, names, dates, and any previous case details before escalating.
Step 1: Contact Samaritan’s Purse Directly
Start by calling 828-262-1980, or 800-528-1980 for donor-related matters, or submit a message through the official Contact Us form. Clearly identify the project or department involved, explain the issue in chronological order, and provide any donation confirmation, volunteer information, transaction date, or other relevant reference. Ask that the concern be routed to the appropriate ministry or administrative team.
Step 2: Use the Appropriate Specialized Department
For privacy complaints, email dataprivacy@samaritan.org. For Operation Christmas Child, use occinfo@samaritan.org. Legacy and stewardship inquiries can use stewardship@samaritan.org. Giving problems can be raised through 800-528-1980. Using the program-specific channel allows the organization to review the complaint with the staff who manage that area.
Step 3: Request Additional Administrative Review
If the first contact does not resolve the complaint, reply within the existing correspondence and request additional management or administrative review. Include the previous response, dates, representative names if known, and a clear description of what remains unresolved. For donation concerns, keep bank or card records and the official Samaritan’s Purse donation receipt. For volunteer or program matters, retain emails and registration information.
Step 4: Send Formal Written Correspondence to Headquarters
For a serious unresolved complaint, send written correspondence to Samaritan’s Purse, P.O. Box 3000, Boone, NC 28607. You may also reference the physical headquarters at 801 Bamboo Road, Boone, NC 28607. Include your contact information, the relevant project, transaction or donation details, prior communications, and the requested resolution. Send copies rather than original records and keep proof of delivery.
Step 5: Use the Appropriate External Complaint Process if Necessary
The proper outside channel depends on the issue. Privacy complaints may be submitted to the applicable data-protection regulator, and Samaritan’s Purse explicitly states this option in its current Privacy Notice. Donation or charitable-solicitation concerns may fall under the relevant state charity regulator or Attorney General, while payment disputes can involve the financial institution used for the transaction. Keep complete donation, correspondence, and complaint records before escalating.
