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- Wegmans
About Wegmans
Wegmans Food Markets, Inc. is a privately held, family-owned American supermarket company headquartered in Rochester, New York. Founded in 1916 by brothers John and Walter Wegman, the company has grown from a local Rochester grocery business into one of the largest regional supermarket chains in the United States.
Wegmans stores are known for their extensive selection of fresh produce, meat and seafood, bakery items, prepared meals, specialty foods, groceries, pharmacies, and private-label products. The company operates more than 110 stores across several Northeastern and Mid-Atlantic states, including New York, Pennsylvania, New Jersey, Virginia, Maryland, Massachusetts, Delaware, North Carolina, and Washington, D.C.
Wegmans remains family owned and operated, with Colleen Wegman serving as president and CEO and Danny Wegman as chairman. The company’s corporate headquarters is located at 1500 Brooks Avenue, Rochester, NY 14603-0844, where it continues to manage its growing supermarket operations.
Quick Information
Industry
Supermarkets and Grocery Retail
Founded
1916
Corporate Phone Number
1-800-934-6267
Customer Service Number
1-800-934-6267
Corporate Office Address
1500 Brooks Avenue
Rochester, NY 14624
United States
Headquarters Address
1500 Brooks Avenue
Rochester, NY 14624
United States
Wegmans primarily handles customer messages through its official Contact Us form.
Mailing Address
P.O. Box 30844
Rochester, NY 14603-0844
Customer Care Hours
Daily, 8:00 AM to 7:00 PM ET
Ownership
Privately Held / Wegman Family
Online Services
Grocery Pickup and Delivery
Website
Wegmans Products & Services
Groceries
Wegmans sells packaged foods, beverages, pantry items, frozen foods, and household products.
Produce
Stores include large fresh-produce departments with conventional and organic products.
Meat and Seafood
Customers can purchase fresh meats, poultry, seafood, and prepared products.
Bakery
Wegmans operates in-store bakeries offering breads, cakes, pastries, and desserts.
Prepared Foods
Stores are particularly known for prepared meals, hot foods, sushi, pizza, and ready-to-eat products.
Pharmacy
Many Wegmans stores include pharmacies.
Pickup and Delivery
Customers can use online services for eligible grocery pickup and delivery orders.
Wegmans Corporate Phone Numbers
Wegmans Customer Care Center
1-800-WEGMANS
1-800-934-6267
Wegmans publishes this as its Customer Care Center number and states that it is available daily from 8:00 AM to 7:00 PM ET. (wegmans.com)
Store Phone Numbers
Each Wegmans store maintains its own telephone number.
How to Reach a Real Person at Wegmans
Call:
1-800-934-6267
For urgent grocery pickup or Meals 2GO concerns, Wegmans specifically directs customers to this number. (wegmans.com)
Have:
- Store location
- Receipt
- Purchase date
- Order number
- Product details
- Loyalty account information
- Description of the concern
ready.
Wegmans Headquarters & Corporate Office Address
Wegmans Corporate Headquarters
Wegmans Food Markets, Inc.
1500 Brooks Avenue
Rochester, NY 14624
United States
Mailing Address
Wegmans Food Markets
P.O. Box 30844
Rochester, NY 14603-0844
Wegmans directly publishes this corporate and mailing information in its current FAQ and Contact Us pages. (wegmans.com)
How to File a Complaint Against Wegmans
Step 1: Speak With the Store Manager
Start with the store involved.
Step 2: Contact Customer Care
Call 1-800-934-6267.
Step 3: Send an Online Message
Use Wegmans’ official Contact Us form.
Step 4: Request Further Review
Ask for additional review and keep supporting documentation.
Step 5: Contact Wegmans in Writing
Wegmans Food Markets
1500 Brooks Avenue
P.O. Box 30844
Rochester, NY 14603-0844
Step 6: Pharmacy or Food Safety Complaints
Use the pharmacy manager or appropriate health authority when necessary.
Step 7: Consumer Complaint
Unresolved consumer complaints may be reported to the appropriate state consumer-protection agency.
