Wegmans Headquarters & Corporate Office

About Wegmans

Wegmans Food Markets, Inc. is a privately held American supermarket company known for large-format grocery stores, fresh produce, prepared foods, bakery products, specialty departments, pharmacy services, catering, restaurants, and a strong emphasis on customer service. The company’s history began in 1916, when John Wegman opened the Rochester Fruit & Vegetable Company in Rochester, New York.

Wegmans has grown into one of the largest privately held supermarket businesses in the United States. As of 2026, the company operates 114 stores across nine states and Washington, D.C. Wegmans’ 2025 Impact Report states that it employs more than 55,000 people.

The company remains family-owned and is headquartered at 1500 Brooks Avenue, Rochester, New York 14603-0844. Wegmans’ Customer Care Center can be reached at 800-934-6267, commonly presented as 1-800-WEGMANS.

Quick Information

Corporate Phone Number

800-934-6267

Customer Service Number

800-934-6267

Corporate Office Address

1500 Brooks Avenue, Rochester, NY 14603-0844

Headquarters Address

1500 Brooks Avenue, Rochester, NY 14603-0844

Email

Wegmans handles general customer email through its official Contact Us system.

Industry

Supermarkets, Grocery Retail and Foodservice

Founded

1916

No. of Employees

More than 55,000 employees

Corporate Office Hours

Wegmans does not publish one universal corporate headquarters schedule. Customer Care is available daily from 8 a.m. to 7 p.m. Eastern Time.

Website

Wegmans.com

Investor Relations

Not applicable. Wegmans is privately held.

Careers Page

Wegmans Careers

Wegmans Products & Services

Fresh Produce

Wegmans carries conventional, organic, seasonal, and locally sourced fruits and vegetables.

Meat

Stores provide fresh beef, poultry, pork, prepared meats, and specialty products.

Seafood

Wegmans offers fresh and frozen seafood, prepared seafood products, and specialty selections.

Bakery

Wegmans bakeries sell artisan breads, pastries, cakes, cookies, and other baked goods.

Deli

The deli department offers meats, cheeses, prepared foods, sandwiches, and other ready-to-eat products.

Prepared Foods

Wegmans is especially known for prepared meals, hot foods, sushi, pizza, subs, salads, and other convenient meal options.

Grocery

Stores carry national brands, private-label Wegmans products, pantry staples, snacks, beverages, frozen foods, and household essentials.

Organic and Natural Products

Wegmans provides extensive organic, natural, plant-based, and wellness-focused product selections.

Wegmans Brand Products

The company sells thousands of products under its own Wegmans brand.

Pharmacy

Many Wegmans stores operate full-service pharmacies offering prescriptions, refills, vaccinations, and related services.

Meals 2GO

Meals 2GO allows customers to order prepared foods for pickup or delivery.

Catering

Wegmans provides catering for parties, meetings, celebrations, and other events.

Grocery Pickup

Customers can order groceries online and collect them from participating stores.

Grocery Delivery

Delivery is available in eligible markets through Wegmans’ digital ordering services.

Shoppers Club

Wegmans Shoppers Club is a free loyalty program providing digital coupons, shopping lists, product recommendations, and other benefits.

Digital Coupons

Shoppers Club members can clip and redeem qualifying digital coupons.

Wegmans App

The Wegmans mobile app supports shopping lists, digital coupons, product searches, online orders, receipts, and account management.

Wegmans for Business

Organizations can use Wegmans for Business for eligible business and institutional purchases.

Wegmans Corporate Phone Numbers

Corporate Phone Number

800-934-6267

Wegmans publishes this number with its corporate headquarters information.

Corporate Headquarters Number

800-934-6267

This is the primary public contact for Wegmans headquarters and Customer Care.

Headquarters Number

800-934-6267

The number corresponds to 1-800-WEGMANS.

Corporate Office Number

800-934-6267

Wegmans does not prominently publish a separate corporate switchboard for ordinary public inquiries.

Customer Service Number

800-934-6267

This is the Wegmans Customer Care Center.

Customer Support Number

800-934-6267

Customers can use this number for store, product, online-order, and general service concerns.

Toll-Free Number

800-934-6267

The Customer Care number is toll-free.

Grocery Pickup and Delivery Support

800-934-6267

Wegmans directs urgent Grocery Pickup and Delivery problems to Customer Care.

Meals 2GO Support

800-934-6267

Urgent Meals 2GO pickup or delivery concerns can also be directed to Customer Care.

Pharmacy Privacy Complaints

800-934-6267

Wegmans publishes the Customer Care Center for qualifying pharmacy privacy complaints.

Pharmacy Records Fax

585-239-2044

This fax number is specifically for appropriate Pharmacy Office documentation.

It is not a general Customer Service fax.

Human Resources Number

A universal public HR line was not verified.

Applicants should use Wegmans Careers.

Investor Relations Number

Wegmans is privately held and does not maintain a conventional public Investor Relations department.

Media / Press Number

Media inquiries should be directed through Wegmans’ official News and Media contacts rather than ordinary Customer Care.

How to Reach a Real Person at Wegmans

Call 800-934-6267, or 1-800-WEGMANS, to reach Wegmans Customer Care. The company currently publishes Customer Care availability daily from 8 a.m. to 7 p.m. Eastern Time.

For an immediate store issue, ask for the store manager. When calling Customer Care, have the store location, purchase date, receipt, product information, Shoppers Club details, and online-order information available if relevant.

Wegmans Headquarters & Corporate Office Address

Wegmans Corporate Headquarters

Wegmans Food Markets, Inc.
1500 Brooks Avenue
P.O. Box 30844
Rochester, NY 14603-0844

This is Wegmans’ current headquarters and Customer Care mailing address.

Wegmans Customer Care Center

Wegmans Customer Care Center
1500 Brooks Avenue
P.O. Box 30844
Rochester, NY 14603-0844

Pharmacy Office

Pharmacy Office
Wegmans Food Markets, Inc.
1500 Brooks Avenue
P.O. Box 30844
Rochester, NY 14603-0844

This address is specifically used for qualifying pharmacy documentation.

How to File a Complaint Against Wegmans

Step 1: Speak With Store Management

For a store-specific issue, begin with the department manager or store manager.

Step 2: Explain the Issue and Requested Resolution

Provide your receipt, purchase details, product information, and the resolution you are seeking.

Step 3: Contact Wegmans Customer Care

Call:

800-934-6267

Customer Care is available daily from 8 a.m. to 7 p.m. Eastern Time.

Step 4: Submit a Written Message

Use Wegmans’ official Contact Us system to create a written record.

Step 5: Provide Supporting Documentation

Save receipts, photographs, product labels, order numbers, delivery records, and communications.

Step 6: Request Escalation

Ask for additional review if the initial response does not resolve the matter.

Step 7: Send Written Corporate Correspondence

Wegmans Food Markets, Inc.
1500 Brooks Avenue
P.O. Box 30844
Rochester, NY 14603-0844

Step 8: Keep Records

Maintain complaint numbers, representative names, dates, receipts, and correspondence.

Step 9: Contact an Appropriate External Authority

Food safety, pharmacy privacy, accessibility, employment, or consumer complaints may be reported to the relevant external authority when appropriate.