NBCUniversal Media
NBCUniversal is a global media and entertainment company involved in television, film, news, sports, streaming, theme parks, advertising, and content production. The company operates a diverse portfolio of entertainment and media businesses serving audiences across the United States and international markets.
NBCUniversal’s major businesses and brands include NBC, Universal Pictures, Peacock, NBC News, NBC Sports, Telemundo, and Universal Destinations & Experiences. Through these businesses, the company produces and distributes television programs, films, news and sports content, streaming services, and entertainment experiences, while also operating theme parks and other consumer-focused businesses.
NBCUniversal is part of Comcast Corporation, one of the world’s major media and communications companies. NBCUniversal maintains a major corporate headquarters presence at 30 Rockefeller Plaza in New York City, one of the most recognizable media addresses in the United States, and continues to operate its broad portfolio of media, entertainment, and consumer businesses.
212-664-4444
Customer support varies by NBCUniversal brand and service.
30 Rockefeller Plaza
New York, NY 10112
United States
30 Rockefeller Plaza
New York, NY 10112
United States
NBCUniversal uses brand-specific contact channels rather than one universal public customer-service email.
Comcast Corporation
Media and Entertainment
NBC, Universal Pictures, Peacock and Telemundo
Peacock
NBC News
Television, Film, Streaming and Theme Parks
NBCUniversal produces and distributes television programming.
Universal Pictures develops and distributes motion pictures.
Peacock provides streaming entertainment and live content.
NBC News and related brands provide journalism and news programming.
NBC Sports distributes professional and amateur sports coverage.
Telemundo provides Spanish-language media.
Universal Destinations & Experiences operates theme parks and resorts.
212-664-4444
Peacock maintains separate online Customer Service.
NBC, Universal, Telemundo, and other businesses maintain specialized contact channels.
First identify the specific NBCUniversal brand involved.
For corporate matters, use the New York corporate office.
For streaming, television, movie, or theme-park issues, use the relevant brand’s support system.
Have account, subscription, program, transaction, or case information available.
NBCUniversal Media, LLC
30 Rockefeller Plaza
New York, NY 10112
United States
This is a major NBCUniversal corporate and media headquarters location.
NBCUniversal is ultimately part of Comcast Corporation.
Begin by identifying the NBCUniversal brand or service involved in your complaint, such as NBC, Peacock, Universal, Telemundo, or another related service.
Contact the applicable customer support or service channel for the brand involved. Clearly explain the issue and provide any relevant account, subscription, billing, or service information.
If the initial response does not resolve your complaint, request further review or escalation through the available support channels.
Keep copies of billing records, subscription information, account details, correspondence, case numbers, and other documentation related to your complaint.
For additional assistance, you may contact:
NBCUniversal Media, LLC
30 Rockefeller Plaza
New York, NY 10112
Include a clear description of your complaint and any relevant supporting documentation.
For privacy-related or legal concerns, use NBCUniversal’s designated privacy or legal contact process. Provide the relevant details and supporting documentation required for review.
If your billing or consumer-service complaint remains unresolved, you may report the matter to the applicable consumer-protection agency. Include details of your previous attempts to resolve the issue and provide supporting records.
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