KIND Snacks Headquarters & Corporate Office

KIND Snacks

About KIND Snacks

KIND Snacks is a New York-based food and snack brand known for nut bars, fruit and nut bars, whole-grain snacks, protein products, granola, breakfast products, and other better-for-you snacks. The company was founded in 2004 by Daniel Lubetzky, who launched KIND around the idea that consumers should not have to choose between food that tastes good and food made with recognizable, nutrient-dense ingredients.

KIND became widely known for bars made with visible whole nuts, fruit, grains, seeds, and other recognizable ingredients. The company’s product philosophy continues to emphasize that a nutrient-dense food such as nuts, whole grains, or fruit should be the first and predominant ingredient. KIND also states that it avoids artificial sweeteners and added sugar alcohols in its snacks.

KIND is currently part of Mars, Incorporated. Mars initially acquired a minority stake in 2017 and announced the acquisition of KIND North America in 2020. KIND’s current FAQ confirms that founder Daniel Lubetzky’s operational role and financial stake have since concluded under the terms of the Mars acquisition. Daniel Calderoni currently serves as Chief Executive Officer of KIND North America.

Quick Information

Corporate Phone Number

KIND does not prominently publish a separate general corporate headquarters switchboard.

For consumer and product inquiries, use:

855-884-5463

Customer Service Number

855-884-5463

Customer Care hours

Monday to Friday: 9:00 AM to 5:00 PM ET.

Corporate Office Address

KIND LLC
3 Times Square, 12th Floor
New York, NY 10036
United States

Headquarters Address

KIND Snacks / KIND LLC
3 Times Square, 12th Floor
New York, NY 10036
United States

Recent official KIND promotional rules from 2025 and 2026 identify 3 Times Square, 12th Floor, New York, NY 10036 as the sponsor address for KIND LLC, making it the strongest current company address available from KIND’s own materials.

Email

Customer Service: customerservice@kindsnacks.com

KIND directs consumers to this address for product questions, complaints, retailer questions, order concerns, and general Customer Care matters.

Industry

Packaged Foods, Snack Foods, Consumer Products, Health and Wellness Foods, Granola and Nutrition Snacks

Founded

2004

Founder

Daniel Lubetzky.

Current CEO

Daniel Calderoni

Daniel Calderoni became CEO of KIND North America in September 2024. He reports into Mars Snacking’s health and wellness leadership organization.

Parent Company

Mars, Incorporated

KIND now operates within the Mars family of companies.

Ownership

Privately held through Mars, Incorporated

KIND is no longer independently founder-controlled. Its current FAQ states that Daniel Lubetzky’s operational role and financial stake have concluded.

Number of Employees

KIND does not currently publish a precise standalone company-wide employee count on its consumer website.

Because the company is privately held within Mars, it does not provide the type of recurring workforce disclosure required of public companies.

Corporate Office Hours

KIND does not publish public walk-in hours for its New York office.

Customer Care is available Monday through Friday from 9:00 AM to 5:00 PM Eastern Time.

Website

https://www.kindsnacks.com/

Investor Relations

Not applicable at the KIND level.

KIND is privately held within Mars, Incorporated and does not maintain a public shareholder Investor Relations department.

Careers Page

https://www.kindsnacks.com/careers

KIND recruits across marketing, e-commerce, sales, operations, technology, supply chain, finance, consumer insights, and other functions.

KIND Snacks Products & Services

KIND’s product portfolio has expanded far beyond its original fruit-and-nut bar. The brand now competes across snack bars, protein snacks, whole-grain products, granola, breakfast products, and related health-and-wellness categories.

KIND Nut Bars

KIND Nut Bars are among the company’s signature products and generally feature whole nuts as the primary ingredient.

Flavors can combine almonds, peanuts, cashews, dark chocolate, sea salt, fruit, caramel, and other ingredients depending on the recipe.

Fruit & Nut Bars

Fruit & Nut Bars combine whole nuts with dried fruit and other recognizable ingredients.

This format reflects the product concept that helped establish KIND when the company launched in 2004.

Dark Chocolate Nuts & Sea Salt

Dark Chocolate Nuts & Sea Salt is one of KIND’s recognizable snack-bar varieties.

It combines whole nuts with dark chocolate and sea salt and has appeared in both standard and promotional product lines.

KIND Protein Bars

KIND offers bars designed around higher protein content for consumers looking for more substantial snacks.

Protein varies by product, and customers should review the nutrition label for the specific variety.

KIND Protein MAX

KIND Protein MAX products are designed for consumers seeking higher-protein snack or breakfast options.

Current promotional materials also reference Protein MAX Granola as part of KIND’s evolving portfolio.

KIND Minis

KIND Minis provide smaller portion sizes of selected KIND bar flavors.

They are intended for snacking, lunch boxes, travel, and consumers who prefer a smaller serving.

Healthy Grains Bars

Healthy Grains products combine whole grains with flavors, nuts, fruit, chocolate, and other ingredients.

KIND continues to market whole grains as one of the nutrient-dense foundational ingredients used across its portfolio.

Healthy Grain Energy Products

KIND has expanded its grain-based line into products positioned for sustained snacking and energy.

Current 2025 promotions reference Healthy Grain Energy products as part of the company’s newer assortment.

Granola

KIND sells granola for breakfast, snacking, yogurt toppings, and other uses.

Products can include nuts, oats, seeds, chocolate, and other ingredients depending on the variety.

Protein Granola

Protein-oriented granola extends the KIND brand into higher-protein breakfast and snack occasions.

Current promotional products include KIND Protein MAX Granola.

Breakfast Bars

KIND offers breakfast-oriented bars and grain-based snacks designed for convenient morning consumption.

Products generally emphasize whole grains, nuts, fruit, or related ingredients.

Nut Clusters

KIND produces cluster-style snacks that combine nuts, grains, and other ingredients into bite-sized pieces.

These products can be eaten directly or used as toppings.

Whole Grain Snacks

Whole-grain products form an important part of KIND’s broader snack platform.

The company states that whole grains are among the nutrient-dense ingredients that may lead its recipes.

Nut and Fruit Snacks

KIND continues to sell products built around combinations of nuts and fruit.

This category reflects the company’s original product heritage and focus on recognizable ingredients.

Better-for-You Snacking

KIND positions itself as a health-and-wellness snack company rather than a conventional candy-bar company.

Its nutrition philosophy emphasizes nutrient-dense first ingredients and avoiding artificial sweeteners and sugar alcohols.

Nature’s Bakery

KIND acquired Nature’s Bakery in 2020 as part of its broader health-and-wellness platform.

Nature’s Bakery is known for soft-baked fig bars and other plant-based snacks and became part of the broader Mars health-and-wellness portfolio alongside KIND.

Creative Snacks Co.

KIND acquired Creative Snacks Co. in 2019.

Creative Snacks produces products such as nut clusters, trail mixes, granolas, pretzels, and other packaged snacks.

Online Shopping

Consumers can purchase selected KIND products online through:

https://www.kindsnacks.com/

Product availability, package sizes, subscription options, promotions, and shipping terms can change over time.

Retail Distribution

KIND products are distributed through supermarkets, pharmacies, club stores, mass retailers, convenience stores, online marketplaces, and other retailers.

Customers searching for a specific product can contact Customer Care for retailer guidance.

Product Locator Assistance

KIND Customer Care can assist customers looking for selected products near them.

Current FAQ materials direct consumers to 855-884-5463 or customerservice@kindsnacks.com for help finding products.

Product Nutrition Information

KIND publishes ingredient and nutrition information for products through its website and packaging.

Consumers with specific dietary concerns should review the current label for the exact product because formulations can vary.

Customer Product Support

KIND Customer Care helps with damaged products, quality concerns, retailer availability, order questions, and other consumer issues.

The company often requests the UPC, batch code, best-by date, purchase date, retailer, and product information when investigating a complaint.

KIND Foundation

The KIND Foundation supports social-impact initiatives associated with kindness, empathy, and community.

The social mission has historically been positioned alongside KIND’s commercial snack business.

KIND Snacks Corporate Phone Numbers

KIND’s public contact structure is simple, with most consumer issues routed through one central Customer Care line.

Corporate Phone Number

KIND does not prominently publish a separate general headquarters phone number.

Corporate Headquarters Number

No separate verified headquarters switchboard is currently promoted.

Headquarters Number

For general consumer routing:

855-884-5463

Corporate Office Number

No separate public corporate-office number is prominently listed.

Customer Service Number

855-884-5463.

Customer Care Number

855-884-5463

Customer Service Email

customerservice@kindsnacks.com

Product Complaint Number

855-884-5463

Consumers should have the product packaging available when possible.

Product Locator Number

855-884-5463

Order Support Number

855-884-5463

Billing Number

KIND does not publish a separate billing-only telephone number.

Order and payment questions should use Customer Care.

Sales Number

KIND does not prominently publish one universal consumer sales number.

Retail and wholesale distribution relationships are handled through specialized commercial teams.

Toll-Free Number

855-884-5463

Media / Press Number

KIND does not currently publish a permanent universal press phone on its main Customer Care page.

Media contacts may vary by announcement.

Investor Relations Number

Not applicable.

KIND is privately held within Mars.

Human Resources Number

KIND does not publish one universal public HR number.

Careers

https://www.kindsnacks.com/careers

Emergency / After-Hours Number

KIND does not publish a consumer emergency hotline.

Customer Care operates Monday through Friday during published business hours.

How to Reach a Real Person at KIND Snacks

Call 855-884-5463 Monday through Friday from 9:00 AM to 5:00 PM Eastern Time or email customerservice@kindsnacks.com. For a product-quality complaint, keep the wrapper or package because KIND’s contact form asks for information such as the UPC, batch code, best-by date, product name, store, purchase date, and order number where applicable.

For online-order concerns, provide the order number and the email used for the purchase. For a food-quality or packaging problem, photos and the original packaging can help Customer Care investigate. If the issue involves privacy rather than product support, use the privacy process described in KIND’s current Privacy Statement.

KIND Snacks Headquarters & Corporate Office Address

Current official KIND promotional materials identify:

KIND LLC
3 Times Square, 12th Floor
New York, NY 10036
United States.

New York Headquarters

3 Times Square, 12th Floor
New York, NY 10036

This is the current New York address appearing in KIND’s recent official promotional rules.

Former Broadway Address

Older official materials identified:

1372 Broadway, 3rd Floor
New York, NY 10018

That address appeared in KIND legal and regulatory materials from earlier years and should now be treated as a former corporate address, not the best current headquarters address.

Current Legal Entity

KIND LLC

KIND’s Terms of Use identify KIND LLC as the company controlling the KIND website and services.

Current Parent Company

Mars, Incorporated

KIND’s current Privacy Statement explicitly includes Mars, Incorporated as a parent company.

Current CEO of KIND North America

Daniel Calderoni

He was appointed CEO in September 2024.

Founder

Daniel Lubetzky

Lubetzky founded KIND in 2004.

KIND’s current FAQ states that his operational role and financial stake have now concluded under the Mars acquisition structure.

Mars Partnership History

Mars initially took a minority stake in KIND in:

2017.

Mars Acquisition

Mars announced the acquisition of KIND North America in:

November 2020

The transaction combined KIND North America and KIND International into a broader organization within Mars.

Current Corporate Structure

KIND operates within Mars’ health-and-wellness snacking business while retaining its consumer brand identity.

The company remains focused on snack products built around whole nuts, whole grains, fruit, and related nutrient-dense ingredients.

How to File a Complaint Against KIND Snacks

Customers may need to file a complaint concerning a damaged product, unusual taste or smell, foreign material, missing products, an online order, billing, food quality, allergic reaction concern, retailer availability, or another KIND product experience. Keep the original packaging, receipt, UPC, batch code, best-by date, purchase date, and photographs where appropriate.

Step 1: Contact KIND Customer Care

Call 855-884-5463 or email customerservice@kindsnacks.com. Explain the issue clearly and provide the product name, UPC, batch code, best-by date, purchase location, purchase date, and photographs where relevant. KIND’s own contact form requests these details because they can help identify the manufacturing batch and investigate product-quality concerns.

Step 2: Preserve the Product and Packaging

If the complaint involves contamination, damaged packaging, an unusual odor, foreign material, or another potential quality issue, do not immediately discard the package unless safety requires it. Keep the wrapper, box, batch code, and remaining product until Customer Care explains whether the company needs additional information. Document the condition with clear photographs and retain the purchase receipt where possible.

Step 3: Request Further Customer Care Review

If the first response does not resolve the problem, reply to the same Customer Care correspondence and request additional review. Include the original case information, dates, representative responses, photos, and the resolution you are requesting. Maintaining the same email thread can make it easier for the next representative to review the complete history.

Step 4: Send Formal Written Correspondence to KIND

For a serious unresolved corporate matter, written correspondence can be directed to KIND LLC, 3 Times Square, 12th Floor, New York, NY 10036. Include your full contact information, product details, lot or batch data, purchase information, previous support history, and a concise chronological explanation. Send copies rather than irreplaceable originals and retain proof of delivery.

Step 5: Use the Appropriate External Complaint Process if Necessary

If the issue involves food safety, contamination, mislabeling, or another regulated food concern, an external complaint may be appropriate through the U.S. Food and Drug Administration or the relevant state or local authority depending on the product and circumstances. Payment disputes may involve the card issuer, while general consumer complaints can be submitted to the applicable state Attorney General or consumer-protection office. Preserve the packaging, batch information, receipt, photos, and KIND’s responses before escalating.

Kevin

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