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- JPMorgan Chase
About JPMorgan Chase
JPMorgan Chase & Co. is a leading global financial services firm operating under the J.P. Morgan and Chase brands. The company traces its history to 1799 and provides a broad range of financial services, including consumer and business banking, credit cards, commercial banking, investment banking, asset management, wealth management, payments, and financial transaction processing. JPMorgan Chase serves millions of consumers and small businesses in the United States, as well as many of the world’s largest corporate, institutional, and government clients worldwide. (JPMorgan Chase)
JPMorgan Chase has more than 320,000 employees across 66 countries and reported $185.6 billion in revenue and $57.0 billion in net income for 2025. The company reported approximately $4.4 trillion in assets and $362 billion in stockholders’ equity as of December 31, 2025. JPMorgan Chase is publicly traded on the New York Stock Exchange (NYSE) under the ticker JPM and maintains its corporate headquarters at 270 Park Avenue, New York, NY 10017. (JPMorgan Chase)
Quick Information
Industry
Financial Services — Banking, Investment Banking, Asset Management, Commercial Banking, Payments & Consumer Financial Services
Founded
1799 — JPMorgan Chase traces its history to The Manhattan Company, founded in New York.
Public Company
JPMorgan Chase & Co.
Stock Exchange
New York Stock Exchange (NYSE)
Ticker Symbol
JPM
Number of Employees
More than 320,000 employees across 66 countries.
Assets
Approximately $4.4 trillion as of December 31, 2025.
2025 Revenue
$185.6 billion
2025 Net Income
$57.0 billion
Corporate Office Hours
Monday–Friday during regular corporate business hours. Individual Chase branches and customer-service departments maintain their own operating hours.
JPMCinvestorrelations@jpmchase.com — Investor Relations.
JPMorgan Chase does not publish one universal general customer-service email for all consumer banking issues. Customers are directed to the appropriate Chase support channel based on their account or service. (JPMorgan Chase)
Website
Corporate Website
General Corporate Phone
1-212-270-6000
Investor Relations
1-212-270-2479
JPMCinvestorrelations@jpmchase.com
Media Relations
1-212-270-7438
Careers Page
Products & Services
JPMorgan Chase provides a broad range of banking, financial, investment, and payment services, including:
- Consumer Banking — Checking accounts, savings accounts, deposits, and everyday banking services.
- Credit Cards — Consumer and business credit cards, rewards programs, and payment solutions.
- Home Lending — Mortgage and home-financing products for qualified customers.
- Auto Financing — Vehicle financing and related lending services.
- Personal Banking — Digital banking, deposits, payments, and financial-management services.
- Small Business Banking — Business checking, lending, credit cards, payment processing, and financial-management solutions.
- Commercial Banking — Banking, lending, treasury, and financial services for businesses and commercial clients.
- Investment Banking — Mergers and acquisitions, capital raising, advisory, and investment-banking services.
- Asset Management — Investment-management products and services for individuals and institutions.
- Wealth Management — Investment management, financial planning, banking, and advisory services.
- Private Banking — Customized banking, lending, investment, and wealth-management solutions.
- Corporate Banking — Financial services for large corporations and multinational organizations.
- Markets & Securities Services — Trading, securities services, research, and market solutions.
- Payments — Merchant services, commercial payments, transaction processing, and payment solutions.
- Treasury Services — Cash management, liquidity, and treasury-management solutions.
- Commercial Card Services — Corporate purchasing, expense-management, and commercial-card solutions.
- International Banking — Financial services for customers and organizations operating internationally.
- Digital Banking — Online and mobile banking through Chase digital platforms.
- Branch Banking — In-person banking services through Chase branches.
- ATM Services — ATM access and cash-management services.
- Financial Planning — Financial planning and investment guidance through eligible Chase and J.P. Morgan services.
- Retirement Services — Retirement planning, investment, and employer-sponsored retirement solutions.
- Institutional Asset Management — Investment solutions for institutional investors.
- Securities Services — Custody, fund administration, and related services for institutional clients.
JPMorgan Chase’s major business areas include Consumer & Community Banking, Commercial & Investment Bank, and Asset & Wealth Management. The company provides financial services to consumers, small businesses, corporations, institutional investors, and government organizations. (JPMorgan Chase)
Corporate Phone Numbers
Main Corporate Number
1-212-270-6000 — General JPMorgan Chase corporate inquiries. (JPMorgan Chase)
Customer Service
Customer-service numbers vary depending on the specific Chase product, including checking accounts, credit cards, mortgages, auto loans, business accounts, and other services.
Investor Relations
1-212-270-2479
JPMCinvestorrelations@jpmchase.com (JPMorgan Chase)
Media Relations
1-212-270-7438 — JPMorgan Chase Media Relations. (JPMorgan Chase)
Stock Transfer Agent
Computershare
800-758-4651 — U.S. toll-free
201-680-6862 — International. (JPMorgan Chase)
How to Reach a Real Person at JPMorgan Chase
For Chase consumer banking, customers should use the official Chase customer-service channel associated with their specific account or product. This helps route the inquiry to the correct department.
For an issue involving a Chase branch, customers should have the branch location, date and approximate time of the visit, transaction information, and any relevant documentation available.
For credit-card issues, customers should use the customer-service number printed on the back of their Chase card or the support option available through their Chase account.
For mortgage, auto, business, investment, or wealth-management services, customers should use the dedicated contact channel for the relevant product.
For general corporate inquiries that do not relate to a specific customer product, JPMorgan Chase lists 1-212-270-6000 as its general corporate telephone number. (JPMorgan Chase)
For investor and shareholder matters, customers can contact Investor Relations at 1-212-270-2479 or JPMCinvestorrelations@jpmchase.com. (JPMorgan Chase)
JPMorgan Chase Headquarters & Corporate Office Address
JPMorgan Chase & Co. — Corporate Headquarters
270 Park Avenue
New York, NY 10017
United States
JPMorgan Chase — Corporate Phone
1-212-270-6000
JPMorgan Chase — Main Website
JPMorgan Chase — Corporate Website
JPMorgan Chase — Investor Relations
1-212-270-2479
JPMCinvestorrelations@jpmchase.com
JPMorgan Chase — Media Relations
1-212-270-7438
JPMorgan Chase — Investor Relations Address
JPMorgan Chase & Co.
277 Park Avenue
New York, NY 10172-0003
United States
JPMorgan Chase’s 2025 Annual Report lists 270 Park Avenue, New York, NY 10017 as the corporate headquarters, while its Investor Relations contact information uses 277 Park Avenue for shareholder and fixed-income assistance. (JPMorgan Chase)
JPMorgan Chase — Careers
How to File a Complaint Against JPMorgan Chase
Step 1 — Contact the Appropriate Chase Department
First contact the department responsible for the product or service involved, such as checking, credit cards, mortgages, auto financing, business banking, or another Chase service.
Step 2 — Contact the Branch Manager
For a complaint involving a particular Chase branch, speak with the Branch Manager or manager on duty and explain the issue.
Step 3 — Provide Account and Transaction Information
Provide the relevant account information, transaction date, transaction amount, branch location, reference number, or other details needed to investigate the complaint.
Step 4 — Explain the Complaint Clearly
Describe the issue, including unauthorized transactions, incorrect fees, account problems, payment issues, loan concerns, credit-card disputes, or customer-service problems.
Step 5 — Provide Supporting Documentation
Keep copies of bank statements, receipts, transaction records, correspondence, screenshots, letters, and other relevant documentation.
Step 6 — Request a Resolution
Clearly explain the resolution you are seeking, such as a correction, refund, investigation, account adjustment, reversal of an incorrect charge, or another appropriate remedy.
Step 7 — Follow Up With Chase
If the issue is not resolved, follow up with the appropriate Chase department and reference any previous case or complaint number.
Step 8 — Escalate the Complaint
If necessary, request escalation through the appropriate JPMorgan Chase customer-complaint or management channel.
Step 9 — Contact the Appropriate Financial Regulator
For unresolved banking complaints, consumers may consider contacting the appropriate financial regulatory agency depending on the type of financial product and nature of the complaint.
Step 10 — Consider Further Legal or Regulatory Action
If a significant matter cannot be resolved through JPMorgan Chase and the appropriate regulatory channels, customers may consider obtaining independent legal advice or pursuing another appropriate legal or regulatory remedy. Keep all account records, statements, receipts, correspondence, and complaint documentation before escalating the matter.
