Bombas
Bombas is an American comfort-focused apparel company founded in 2013 with a mission that combines everyday comfort with social impact. The company originally focused on socks after its founders learned that socks were among the most requested clothing items at homeless shelters. From its beginning, Bombas built its business around the idea of “One Purchased = One Donated,” donating an essential clothing item for every item purchased.
Over time, Bombas expanded beyond socks into a broader range of everyday apparel, including underwear, T-shirts, slippers, and shoes. The company emphasizes comfort, thoughtful product construction, and durable materials while maintaining its donation-focused business model. Bombas states that its customers have helped power more than 200 million donations through a network of more than 4,000 Giving Partners across all 50 states and beyond.
Bombas operates as a privately held apparel and retail company headquartered in New York City. In addition to its direct-to-consumer business, the company has expanded into physical retail locations and wholesale partnerships. Bombas opened its first retail stores in 2026, including its New York location at 345 Bleecker Street, while continuing to grow its product assortment and community impact programs.
1-800-314-0980
Bombas lists 1-800-314-0980 as its primary telephone contact in its current privacy policy. The same number is used for questions concerning Bombas services and privacy-related matters.
1-888-914-9661
Bombas uses this toll-free number for certain customer privacy-rights requests, including requests involving access, deletion, correction, and data portability.
Bombas LLC
881 Broadway, 2nd Floor
New York, NY 10003
United States
This address is identified in Bombas’s current official privacy documentation as its postal contact address.
881 Broadway, 2nd Floor
New York, NY 10003
United States
Bombas is headquartered in New York, and its current business profile also identifies 881 Broadway as its primary New York location.
Bombas provides hello@bombas.com for general assistance and accessibility-related customer inquiries.
This address is used for privacy and data-protection questions and certain consumer privacy requests.
Apparel / Retail Apparel and Fashion
2013
Bombas launched in 2013 with its sock-focused donation mission.
Approximately 300 employees
Bombas’s current LinkedIn company profile identifies the company in the 51–200 employee range, while LinkedIn’s company pages show approximately 300 employees associated with the organization. Because Bombas is privately held and does not publish a formal annual employee count, an exact corporate headcount is not publicly confirmed.
Bombas does not publicly publish a single universal corporate-office visitor schedule. Customers should contact the Customer Happiness Team before attempting to visit or send time-sensitive correspondence to the corporate office.
Bombas is a privately held company and does not operate a public-company investor-relations department or publicly traded stockholder-relations program.
Bombas maintains hiring and employment opportunities for positions across its corporate, merchandising, technology, retail, legal, marketing, operations, and other teams. Current job listings are primarily associated with its New York headquarters.
Bombas is best known for comfortable everyday apparel combined with its One Purchased = One Donated mission. The company has expanded from its original sock business into several categories designed around comfort, durability, and everyday use.
Socks remain one of Bombas’s core product categories and the foundation of the company’s original business. Bombas develops different sock styles for everyday wear and various activities, emphasizing comfort, fit, support, and construction.
The company’s social-impact model began with socks because the founders learned that they were among the most requested clothing items at homeless shelters. Every qualifying purchase supports the donation of an essential clothing item through Bombas’s network of Giving Partners.
Bombas expanded into underwear as part of its broader effort to improve everyday comfort. The company offers underwear designed with soft materials, comfortable construction, and practical features intended for daily wear.
Underwear also fits within Bombas’s broader social-impact approach, with the company developing donation products alongside its consumer collections.
Bombas expanded beyond socks into T-shirts beginning in 2019. The company’s T-shirt collection focuses on soft materials, comfortable fits, and versatile designs for everyday use.
Bombas introduced slippers as part of its expansion into comfortable everyday essentials. The category extends the brand’s comfort-focused approach into footwear designed primarily for relaxing and casual use.
Bombas has also expanded into shoes as part of its broader apparel and comfort portfolio. The company’s current product strategy includes footwear alongside socks, underwear, tees, and slippers.
Bombas positions its products around comfort and practical everyday use. Its current assortment includes socks, underwear, tees, shoes, and slippers, allowing customers to purchase multiple types of basic apparel from the same brand.
A central part of Bombas’s business is its social-impact donation model. For every purchase, Bombas donates an essential clothing item to a person in need through nonprofit and community organizations.
Bombas currently states that its customers have powered more than 200 million donations through more than 4,000 Giving Partners. These partners work with people experiencing homelessness and other community needs across all 50 states and beyond.
Bombas provides a customer-focused guarantee designed to address problems with purchases. The company states that it offers 30-day refunds, extended to 60 days for November and December purchases, followed by options such as free exchanges, replacements, or store credit under its guarantee policies.
Bombas expanded into physical retail and opened its first stores in 2026. Its official site currently lists a New York store at 345 Bleecker Street, New York, NY 10014, as well as locations in Boca Raton, Florida, and Houston, Texas.
Bombas also works with wholesale retail partners, extending the availability of its products beyond its direct website and company-operated stores. The company states that its wholesale partners have contributed more than 20 million essential clothing items to people experiencing homelessness.
Bombas uses a small number of publicly documented telephone contacts rather than maintaining a large directory of separate corporate departments.
1-800-314-0980
This is Bombas’s primary publicly documented telephone number. The company’s current privacy policy identifies it as a contact number for questions about privacy practices and accessibility to its services.
1-888-914-9661
This toll-free number is specifically documented for certain state privacy-law requests, including requests to know or access information, delete information, correct information, and request data portability. Bombas also provides a PIN for this process.
Customers can use Bombas’s Customer Happiness Team and online contact resources for product recommendations, returns, account questions, and other customer-service needs.
Privacy-related concerns and consumer data-rights questions can be directed to Bombas at this email address.
The best starting point for a customer who needs assistance is Bombas’s Customer Happiness Team. Bombas specifically describes this team as the customer resource for recommendations, returns, product questions, and other issues. Customers can begin through the company’s official Contact Us and customer-support resources rather than trying to reach an individual corporate executive.
When contacting Bombas, have your order number, email address used for the purchase, product information, and a clear description of the issue available. For returns or exchanges, explain what happened with the product and what resolution you are requesting. Providing complete information at the beginning can make it easier for the customer-support team to review the issue and respond.
For privacy-specific matters, customers should use privacy@bombas.com or the privacy telephone process rather than sending sensitive data to a general customer-service channel.
Bombas LLC
881 Broadway, 2nd Floor
New York, NY 10003
United States
Bombas’s current official privacy policy identifies this as its postal contact address.
Bombas LLC
881 Broadway
2nd Floor
New York, NY 10003
United States
Bombas’s Terms and Conditions identify this address for legal matters, including certain formal notices and dispute-related correspondence.
Bombas LLC
881 Broadway
2nd Floor
New York, NY 10003
Attn: Designated Copyright Agent
Bombas identifies this address for formal copyright/DMCA notices. The company also lists DMCA@bombas.com for these notices.
345 Bleecker Street
New York, NY 10014
United States
This is a customer-facing Bombas retail location rather than the company’s corporate mailing address. Bombas’s official site lists it among its current retail stores.
The HeadquarterLocation listing for Bombas currently shows 37 East 18th Street, 4th Floor, New York, NY 10003 as the headquartered address. However, Bombas’s current official privacy policy and legal terms consistently identify 881 Broadway, 2nd Floor, New York, NY 10003 for corporate, privacy, and legal correspondence. For current official contact purposes, the 881 Broadway address should therefore be treated as the stronger source.
Begin by contacting Bombas’s Customer Happiness Team through its official customer-support/contact channels. Explain the problem clearly and provide your order information, purchase details, and any relevant documentation. Bombas specifically directs customers to its Customer Happiness Team for recommendations, returns, and customer assistance.
Describe exactly what happened, including the order date, product involved, delivery information, return or exchange issue, billing concern, or other problem. State what resolution you are requesting, such as a refund, replacement, exchange, store credit, or correction.
Save your order confirmation, receipts, shipping information, photographs, emails, chat conversations, and any other documentation related to the complaint. If Bombas provides a case or support reference, keep that information for future communications.
If the initial customer-service response does not resolve the issue, provide a written description of the unresolved problem and request further review. For formal corporate or legal correspondence, Bombas identifies 881 Broadway, 2nd Floor, New York, NY 10003 as its legal/corporate mailing address.
For complaints involving personal information, privacy rights, access, deletion, correction, or data portability, contact Bombas at privacy@bombas.com. Bombas also provides a toll-free privacy-rights telephone process at 1-888-914-9661 for applicable consumer requests.
Bombas’s current Terms and Conditions contain a dispute-resolution and arbitration procedure. The terms state that a formal notice of dispute must be provided and that Bombas is given a 60-day period to investigate and attempt to resolve the dispute before arbitration may proceed under the agreement.
If the matter remains unresolved, consumers may also consider contacting the appropriate state consumer-protection agency, attorney general, or other applicable regulatory authority depending on the nature and location of the dispute. The appropriate authority can vary based on the issue.
Maintain copies of all emails, letters, receipts, order records, photographs, tracking information, and responses from Bombas. A complete record can be important if the matter needs to be escalated or handled through a formal dispute process.
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