1-800-Flowers.com, Inc
1-800-FLOWERS.COM, Inc. is a publicly traded gifting, floral, gourmet-food, e-commerce, and consumer-products company headquartered in Jericho, New York. The company operates a portfolio of well-known brands that help consumers send flowers, gift baskets, chocolates, baked goods, personalized gifts, fruit, snacks, and other products for birthdays, holidays, sympathy occasions, anniversaries, weddings, corporate events, and everyday gifting.
The company traces its origins to a flower shop acquired by founder Jim McCann in 1976. It later adopted the memorable 1-800-Flowers telephone number and expanded from traditional floral retail into one of the largest multi-brand gifting platforms in the United States. Its business now spans consumer floral and gifts, gourmet foods and gift baskets, loyalty services, B2B florist services, e-commerce technology, and other gifting-related operations.
An important current headquarters correction is that the older One Old Country Road, Carle Place address shown on the supplied page is no longer the principal executive office. Current SEC and Investor Relations records identify Two Jericho Plaza, Suite 200 / Floor 2, Jericho, NY 11753 as the company’s corporate headquarters. Current CEO Adolfo Villagomez was appointed in May 2025.
516-237-6000
This is the current official corporate telephone number listed in the company’s September 2026 SEC filing.
1-800-716-4851
1-800-FLOWERS.COM, Inc.’s current corporate News & Media page publishes this number for customer-service requests.
1-800-356-9377
Also represented by the famous consumer-facing number:
1-800-FLOWERS
This number remains strongly associated with the core floral brand.
1-800-FLOWERS.COM, Inc.
Two Jericho Plaza
Suite 200 / Floor 2
Jericho, NY 11753
United States
1-800-FLOWERS.COM, Inc.
Two Jericho Plaza, Suite 200
Jericho, NY 11753
United States
Current Investor Relations and SEC materials use this as the principal corporate headquarters.
1-800-FLOWERS.COM, Inc. does not publish one universal corporate consumer email for all inquiries.
Customer support is generally routed through the brand-specific support system.
Gifting, Floral Retail, Gourmet Foods, Gift Baskets, E-Commerce, Personalized Gifts and Consumer Products
1976
Jim McCann
Adolfo Villagomez
He became Chief Executive Officer in May 2025.
Thomas G. Hartnett.
James Langrock
Senior Vice President and Chief Financial Officer.
Nasdaq
Ticker
FLWS.
Approximately $1.50 billion.
Approximately
7.5 million customers.
More than:
800,000 members.
Current corporate materials have recently described the company as having approximately:
3,300+ employees
although workforce totals can fluctuate seasonally because gifting businesses use temporary and seasonal labor.
The company does not prominently publish walk-in hours for its Jericho headquarters.
https://www.1800flowersinc.com/
https://www.1800flowersinc.com/investors
https://www.1800flowersinc.com/careers
1-800-Flowers.com sells fresh floral arrangements for birthdays, anniversaries, sympathy occasions, Mother’s Day, Valentine’s Day, weddings, celebrations, and everyday gifting.
Orders may be fulfilled through local florists, direct-shipped products, or other network arrangements depending on the product and destination.
Customers can order roses in multiple colors, stem counts, vase arrangements, and seasonal designs.
Roses remain especially important around Valentine’s Day, anniversaries, romance occasions, and other personal celebrations.
Birthday floral collections combine bouquets, plants, balloons, gift baskets, treats, and add-ons designed specifically for birthday gifting.
Delivery availability varies by location and order cutoff time.
The company offers sympathy bouquets, standing sprays, funeral arrangements, plants, wreaths, and condolence gifts.
Customers can select home delivery or funeral-service delivery where available.
Selected floral arrangements are available for same-day delivery through participating florists and fulfillment partners.
Availability depends on recipient ZIP code, product selection, order timing, and local capacity.
1-800-Flowers.com offers orchids, succulents, flowering plants, green plants, dish gardens, and other living gifts.
Plants are available for birthdays, sympathy, housewarmings, office gifting, and other occasions.
Gift baskets are a major category across the company’s portfolio.
Products can contain fruit, snacks, chocolate, wine where legally permitted, baked goods, gourmet foods, sweets, and themed gifts.
1-800-Baskets.com specializes in gift baskets for holidays, birthdays, corporate gifting, sympathy, congratulations, and other occasions.
The brand forms part of the company’s broader gourmet and gifting segment.
Harry & David is one of the company’s largest gourmet gifting brands.
Products include pears, fruit, gift baskets, Moose Munch, bakery items, chocolates, snacks, wine-related gifts where permitted, and seasonal collections.
Moose Munch is a branded gourmet popcorn product associated with Harry & David.
It is sold individually and within gift baskets, tins, seasonal assortments, and other food-gift packages.
Cheryl’s Cookies sells cookies, brownies, baked gift assortments, cookie boxes, and seasonal treats.
The brand is used for consumer gifting, holidays, birthdays, employee gifts, and corporate occasions.
The Popcorn Factory sells flavored popcorn, gift tins, snack assortments, and seasonal gifting products.
Its products are commonly marketed for holidays, birthdays, thank-you gifts, and group gifting.
Wolferman’s Bakery specializes in English muffins, bakery assortments, breakfast gifts, pastries, breads, and related gourmet products.
Shari’s Berries sells chocolate-covered strawberries and other dipped-fruit gifts.
The brand is especially associated with Valentine’s Day, Mother’s Day, anniversaries, birthdays, and romantic gifting.
Simply Chocolate focuses on chocolate gifts from multiple brands and product types.
Offerings include boxed chocolates, chocolate-covered treats, specialty collections, and seasonal gifts.
Vital Choice provides seafood and related food gifts, including premium fish and other gourmet products.
It broadens the company beyond traditional sweets and floral gifting.
PersonalizationMall.com has historically offered customized gifts, décor, apparel, household products, and keepsakes.
However, in September 2026, 1-800-FLOWERS.COM announced a definitive agreement to sell PersonalizationMall.com and Things Remembered to PlanetArt, so these brands are in a current transition process and should not be treated as long-term stable portfolio holdings without rechecking transaction completion.
Things Remembered specializes in personalized and engraved gifts.
Like PersonalizationMall.com, it was included in the September 2026 announced sale to PlanetArt and is therefore undergoing a current ownership transition.
BloomNet provides services for florists and gift retailers rather than ordinary consumers.
Services include floral-wire capabilities, technology, business tools, marketing resources, and other products designed to help member florists operate and grow.
Napco supplies floral gifts, containers, décor, and seasonal products for professional floral and gifting businesses.
DesignPac Gifts designs and manufactures gift baskets, towers, and other packaged gifting products.
It supports both the company’s own brands and other retail channels.
Celebrations Passport is the company’s cross-brand loyalty and shipping-membership program.
Eligible members receive benefits such as free standard shipping and no service charge on qualifying purchases across participating brands.
The company offers corporate and business gifting for employee recognition, clients, holidays, events, milestones, and sales relationships.
Customers can order floral arrangements, food gifts, personalized items, and other products at business scale.
516-237-6000.
516-237-6000
516-237-6000
516-237-6000
1-800-716-4851.
1-800-356-9377
1-800-FLOWERS
1-800-716-4851
516-237-4521
This is the current PR Hotline published by the corporate News & Media department.
The company does not prominently publish one universal billing-only line covering every brand.
Customers should use the support channel for the brand where the transaction occurred.
Consumer orders can be placed through:
1-800-FLOWERS
Corporate gifting may use separate account and business-sales contacts.
Investor questions are routed through the company’s Investor Relations website and corporate contacts.
Orders fulfilled by local florists may involve independent local businesses.
Customers should begin through 1-800-Flowers Customer Service unless specifically instructed to contact the florist.
The company does not publish one universal global consumer support number for every brand and destination.
The company does not prominently publish one universal applicant HR line.
Careers are managed through the corporate careers portal.
For a delivery, missing order, incorrect item, damaged gift, substitution, refund, or billing concern, start with 1-800-716-4851 or the customer-service options associated with the specific 1-800-Flowers brand. Have the order number, purchaser email, recipient name, delivery date, destination address, payment details, and photographs of damaged products where relevant. The company operates many brands, so identifying the exact brand is important when contacting support.
For a corporate matter, call 516-237-6000 and request the relevant department at the Jericho headquarters. Media inquiries can use the PR Hotline at 516-237-4521. Investor-related requests should use the official Investor Relations portal rather than consumer support.
1-800-FLOWERS.COM, Inc.
Two Jericho Plaza
Suite 200 / Floor 2
Jericho, NY 11753
United States
The supplied HeadquarterLocation page lists
One Old Country Road, Suite 500
Carle Place, NY 11514
That address is historical and should not be used as the current principal corporate headquarters.
Adolfo Villagomez
He was appointed CEO in
May 2025.
Jim McCann
Jim McCann remains an important founder and board figure associated with the company’s history and growth.
Thomas G. Hartnett
James Langrock
Michael R. Manley currently serves as Senior Vice President, General Counsel and Corporate Secretary according to recent company leadership materials.
$1.50 billion.
$2.9 million
$77.5 million
7.5 million
800,000+ members.
Current Investor Relations information describes revenue by major segment as approximately:
51% Gourmet Foods & Gift Baskets
43% Consumer Floral and Gifts
6% BloomNet.
On September 29, 2026, the company announced an agreement to sell
PersonalizationMall.com
and
Things Remembered
to PlanetArt.
Because that deal was announced recently, those businesses should be described as transitioning rather than automatically treated as permanent long-term subsidiaries.
Nasdaq: FLWS.
Customers filing a complaint should identify the exact brand, order number, delivery date, recipient, product, and problem before escalating. Because the company manages many brands, the correct support route can differ between 1-800-Flowers.com, Harry & David, Cheryl’s Cookies, Shari’s Berries, and other businesses.
Begin with the brand-specific Customer Service channel or call 1-800-716-4851. Explain whether the problem involves delivery, product condition, missing items, substitution, refund, billing, personalization, or another issue. Provide the order number and photographs where relevant. Ask the representative to record the complaint and clearly state whether you are requesting replacement, redelivery, refund, credit, or another remedy.
If the initial representative cannot resolve the issue, request escalation to a supervisor or specialist within the relevant brand. Provide the earlier case information and avoid restarting the complaint without the existing order history. For perishable food or floral quality concerns, report the problem promptly because delay can make it more difficult to evaluate condition at delivery.
If brand-level support does not resolve the matter, contact the broader corporate Customer Service number at 1-800-716-4851 and explain the complete escalation history. Provide dates, representative names where known, case numbers, delivery records, photographs, and any refund or replacement commitments previously made.
For a serious unresolved complaint, written correspondence can be sent to 1-800-FLOWERS.COM, Inc., Two Jericho Plaza, Suite 200, Jericho, NY 11753. Include your contact information, brand name, order number, transaction details, earlier complaint history, and the requested resolution. Keep copies of everything sent and proof of delivery.
If the complaint remains unresolved, payment disputes can be raised with the card issuer or payment service, while general consumer complaints may be submitted to the appropriate state Attorney General or consumer-protection agency. Food-safety concerns can involve the appropriate health or food regulator, while privacy complaints may follow state privacy-law processes. Preserve receipts, photographs, delivery confirmations, customer-service transcripts, and written responses before escalating.
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