Coldwell Banker
Coldwell Banker is one of the oldest and most recognized residential real estate brands in the United States. The business traces its history to 1906, when Colbert Coldwell established a real estate firm in San Francisco after the devastating earthquake and fire. Benjamin Arthur Banker joined the business in 1913, and the organization gradually developed into the Coldwell Banker brand known today. The company expanded across California, then nationwide, and later entered international markets.
Today, Coldwell Banker operates through a large network of independently owned franchise offices, affiliated brokerages, company-owned brokerage operations, and independent real estate agents. Its services focus primarily on residential property buying and selling, luxury real estate, agent and brokerage support, real estate marketing, digital property search, franchise services, relocation-related support, and local market expertise. As of December 31, 2025, Coldwell Banker reported 93,000+ affiliated agents worldwide and operations in about 50 countries.
Coldwell Banker has undergone an important ownership change. Coldwell Banker Real Estate LLC was historically a subsidiary of Anywhere Real Estate Inc. On January 9, 2026, Compass completed its acquisition of Anywhere Real Estate, with Anywhere becoming a wholly owned subsidiary of Compass. The combined organization now operates under the broader Compass International Holdings structure. Compass has publicly committed to preserving the Coldwell Banker brand rather than eliminating it.
973-407-7261
This is the current publicly published Coldwell Banker Customer Care number.
973-407-7261
Coldwell Banker publishes this number together with its Customer Care email for brand and consumer concerns.
Coldwell Banker Real Estate LLC
175 Park Avenue
Madison, NJ 07940
United States
Coldwell Banker / Anywhere
175 Park Avenue
Madison, NJ 07940
United States
The Madison campus remains the principal corporate hub associated with the former Anywhere organization and its real estate brands following the 2026 Compass acquisition.
Customer Care: customercare@coldwellbanker.com
Residential Real Estate, Real Estate Brokerage, Franchising, Luxury Real Estate, Property Marketing and Agent Services
1906
93,000+ affiliated agents worldwide, as of December 31, 2025.
Approximately 50 countries.
Coldwell Banker does not prominently publish standard public walk-in hours for its Madison corporate hub. Consumers should contact Customer Care or their local Coldwell Banker office before visiting.
https://www.coldwellbanker.com/
https://www.coldwellbanker.com/careers
Coldwell Banker affiliated agents help buyers search for residential properties, evaluate local markets, schedule property tours, prepare offers, negotiate purchase terms, and coordinate the transaction through closing. Individual agents operate under applicable state licensing requirements.
Homeowners can work with Coldwell Banker affiliated agents to price, market, and sell residential properties. Services can include comparative market analysis, listing preparation, professional marketing, showing coordination, offer negotiation, and transaction management.
ColdwellBanker.com provides searchable residential property listings across participating markets. Buyers can search by city, ZIP code, price, property type, bedroom count, and other criteria while connecting directly with local affiliated agents.
Coldwell Banker provides specialized luxury-property marketing through its premium real estate network. Luxury services focus on high-value homes, distinctive properties, affluent buyers and sellers, and marketing strategies tailored to upper-tier residential real estate.
The company supports affiliated real estate professionals with branding, technology, training, marketing resources, lead-generation tools, professional development, and access to a large national and international referral network.
Coldwell Banker licenses its brand and operating system to qualifying real estate brokerage owners. Franchisees gain access to the Coldwell Banker name, technology, marketing programs, training resources, recruiting tools, and broader network support.
The Coldwell Banker website allows consumers to search homes for sale and connect with local brokers and agents. Search functionality includes location filters, home characteristics, pricing, and participating local market data.
Coldwell Banker offices are staffed by affiliated agents with knowledge of local neighborhoods, housing inventory, pricing conditions, schools, transportation, and other community considerations important to buyers and sellers.
Coldwell Banker network professionals can assist consumers relocating between cities, states, or international markets. The extensive office and agent network helps coordinate referrals and local representation when a client is moving outside an agent’s immediate service area.
Selected Coldwell Banker agents and offices work with homebuilders and buyers of new construction. Services can include project marketing, buyer representation, development sales, and guidance through new-home transactions.
Although Coldwell Banker is primarily associated with residential real estate, certain affiliated offices and agents also work with commercial properties or provide referrals to appropriate commercial real estate specialists.
Coldwell Banker supports property promotion through digital advertising, photography, listing syndication, social media, brand advertising, direct marketing, and agent-specific campaigns designed to expose listings to potential buyers.
973-407-7261
Coldwell Banker does not currently publish a separate verified general switchboard specifically labeled as its brand headquarters number.
For Coldwell Banker Customer Care
973-407-7261
For brand-level consumer assistance:
973-407-7261
973-407-7261.
973-407-7261
customercare@coldwellbanker.com
Coldwell Banker does not prominently publish a universal current toll-free consumer number for all brokerage matters.
There is no single national sales number. Real estate transactions are handled by affiliated agents and local offices.
Coldwell Banker does not publish one universal national billing department number because commissions, brokerage charges, and transaction issues may be handled by individual brokerage entities.
Regional office numbers vary by market and brokerage.
Each local Coldwell Banker office maintains its own phone number.
https://www.coldwellbanker.com/offices
A separate Coldwell Banker Realty office in Madison currently operates at:
49 Main Street
Madison, NJ 07940
Phone: 973-377-4444
This is a local brokerage office and should not be confused with the 175 Park Avenue corporate hub.
No single worldwide Customer Service number is published. Customers should use their country’s Coldwell Banker organization or local office.
Coldwell Banker does not publish a corporate emergency hotline.
Coldwell Banker itself does not maintain a standalone Investor Relations department.
Since January 2026, the ultimate parent organization is Compass International Holdings.
Coldwell Banker uses corporate communications channels rather than publishing a universal permanent media phone on its consumer website.
No universal public Coldwell Banker HR number is published.
973-407-7261
customercare@coldwellbanker.com
Coldwell Banker specifically publishes these contacts in its consumer fraud guidance.
For a transaction involving a particular home, listing, agent, commission question, offer, showing, or brokerage issue, first contact the affiliated agent or local Coldwell Banker office directly. Local offices control much of the day-to-day real estate activity, and the brokerage responsible for the transaction is usually better positioned than national brand support to review contracts, agent conduct, listings, and local transaction records.
For a broader concern involving the Coldwell Banker brand, website, fraud concern, or unresolved affiliate issue, contact Coldwell Banker Customer Care at 973-407-7261 or email customercare@coldwellbanker.com. Have the agent’s name, brokerage office, property address, transaction date, listing information, and copies of relevant emails or agreements available so the matter can be routed efficiently.
If the problem concerns a licensed agent’s professional conduct or a contractual real estate dispute, remember that agents and brokerages are regulated at the state level. Corporate Customer Care may help with internal escalation, but licensing complaints and certain contractual issues may ultimately need to be handled through the local supervising broker, state real estate regulator, association dispute process, or legal channel.
Coldwell Banker Real Estate LLC
175 Park Avenue
Madison, NJ 07940
United States
The Madison facility historically served as Anywhere Real Estate’s main corporate hub and continues to support the real estate-brand organization now owned by Compass International Holdings.
175 Park Avenue
Madison, NJ 07940
Coldwell Banker Real Estate LLC is part of the former Anywhere brand organization, which became part of Compass on January 9, 2026.
For consumers dealing with an individual property transaction, the most important operational address is often the local Coldwell Banker brokerage office named on the listing agreement, buyer-agency agreement, or other transaction documents.
Before January 9, 2026, Coldwell Banker Real Estate LLC was owned through Anywhere Real Estate Inc.
Anywhere itself was previously known as Realogy Holdings Corp.
On January 9, 2026, Compass completed its acquisition of Anywhere. Anywhere survived as a wholly owned Compass subsidiary, while Coldwell Banker remained one of the group’s major brands.
Complaints against Coldwell Banker can involve agent conduct, listing information, brokerage service, transaction communication, marketing, commissions, alleged discrimination, fraud, or other real estate concerns. Before escalating, collect the property address, agent and brokerage names, contract documents, listing information, dates, emails, text messages, payment records, and any previous complaint correspondence.
Contact Coldwell Banker Customer Care at 973-407-7261 or customercare@coldwellbanker.com for brand-level guidance. Explain which office and agent are involved, identify the property and transaction, and provide a concise description of the problem. Ask how the complaint should be routed and retain any response or case information provided.
Real estate complaints should generally also be directed to the local Coldwell Banker brokerage office responsible for the transaction. Ask to speak with the managing broker, office manager, or broker of record. These professionals have direct oversight of affiliated agents and are usually responsible for reviewing transaction documentation and internal brokerage practices.
If the agent or first office contact does not resolve the issue, request formal review by the managing broker or appropriate regional brokerage leadership. Provide a written chronology with relevant contracts, emails, disclosures, inspection-related documents, and other evidence. Clearly identify the result you are seeking, such as clarification, correction of records, management review, or another appropriate remedy.
Send the issue in writing to customercare@coldwellbanker.com so there is a documented corporate record. Written correspondence should identify the local office, affiliated agent, property, dates, prior conversations, and the specific concern. Avoid sending original documents and retain complete copies of all correspondence.
For a serious unresolved brand-level issue, correspondence may be directed to Coldwell Banker Real Estate LLC, 175 Park Avenue, Madison, NJ 07940. Explain the efforts already made through the local brokerage and Customer Care, and include only copies of relevant supporting material.
If the dispute involves fraud, suspicious wiring instructions, impersonation, or a fake real estate listing, notify Coldwell Banker Customer Care immediately and also contact the financial institution involved when money has been transferred. Wire fraud is time sensitive, so victims should contact their bank and law enforcement promptly. Coldwell Banker’s fraud page also recommends reporting appropriate cases to federal fraud authorities.
Licensed real estate professionals are regulated by state real estate commissions or licensing boards. If the complaint involves alleged violations of licensing rules, fiduciary duties, advertising laws, disclosure obligations, or professional conduct standards, file with the real estate regulator in the state where the property and brokerage are located.
Consumers may also contact the relevant state Attorney General, consumer-protection agency, Fair Housing authority, or other appropriate agency depending on the complaint. Fraudulent online listings and internet scams can also be reported through federal cybercrime and consumer-fraud channels.
Contractual real estate disputes, commission disagreements, escrow disputes, alleged misrepresentation, or significant financial losses may require mediation, arbitration, or litigation. Review the agreements signed with the brokerage because they may contain dispute-resolution provisions. For substantial losses or complex transactions, consider advice from a licensed real estate attorney.
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