BASF Headquarters & Corporate Office

About BASF

BASF is one of the world’s largest chemical companies, with a history dating to 1865. The global BASF Group is headquartered in Ludwigshafen, Germany, while its North American affiliate, BASF Corporation, is headquartered in Florham Park, New Jersey. BASF supplies chemicals, materials, industrial formulations, nutrition and care ingredients, battery and catalyst technologies, and agricultural solutions to customers in industries ranging from automotive and construction to consumer goods, agriculture, electronics, healthcare, aerospace, and energy.

BASF’s current business organization consists of 11 operating divisions grouped into six segments: Chemicals, Materials, Industrial Solutions, Nutrition & Care, Surface Technologies, and Agricultural Solutions. Its core businesses are Chemicals, Materials, Industrial Solutions, and Nutrition & Care, while Surface Technologies and Agricultural Solutions are managed as standalone businesses under BASF’s current portfolio strategy.

In North America, BASF Corporation is headquartered at 100 Park Avenue, Florham Park, NJ 07932. BASF reported more than 13,300 employees in North America and $18.1 billion in North American sales in 2025, while the global BASF Group employed 108,251 people at year-end 2025 and generated approximately €59.7 billion in 2025 sales. Current U.S. leadership identifies Heather Remley as President and CEO of BASF Corporation.

BASF Headquarters & Corporate Office Address

Current U.S. Headquarters

BASF Corporation
100 Park Avenue
Florham Park, NJ 07932
United States

BASF identifies this property as its North American headquarters. The approximately 325,000-square-foot building was developed as a high-performance sustainable office and incorporates multiple BASF-enabled construction technologies.

Corporate Office

For BASF Corporation, the principal North American corporate office is

100 Park Avenue, Florham Park, NJ 07932

This location supports executive management, finance, HR, legal, sales, customer functions, and several business operations.

Mailing Address

BASF does not prominently publish a separate general-purpose North American mailing address for ordinary public inquiries.Corporate correspondence can generally be directed to:

BASF Corporation, 100 Park Avenue, Florham Park, NJ 07932

Other Important Address

BASF Agricultural Solutions maintains its North American headquarters at

26 Davis Drive
Research Triangle Park, NC 27709

This is an important specialized business address but does not replace the Florham Park headquarters for BASF Corporation.

Global Headquarters

BASF SE
Carl-Bosch-Strasse 38
67056 Ludwigshafen am Rhein
Germany

BASF Corporation in New Jersey is the North American affiliate of BASF SE.

Quick Information

Corporate Phone Number

973-245-6000

BASF’s North America media/contact information publishes this regional corporate contact, with an additional toll-free line of 800-526-1072.

Customer Service Number

BASF does not use one universal Customer Service number across every chemical and product business.

Customer inquiries are routed to specialized business units through the official BASF contact directory.

Corporate Office Address

100 Park Avenue, Florham Park, NJ 07932

Headquarters Address

100 Park Avenue, Florham Park, NJ 07932

Email

BASF does not publish one universal public Customer Service email because contacts differ by business.

Examples include

Intermediates: intermediates@basf.com
Fuel & Lubricant Solutions: oiladditives.customercare@basf.com
Accounts Payable: AP_Inquiry_Mail_box@basf.com.

Industry

Chemicals, Materials, Industrial Solutions, Nutrition, Consumer Ingredients, Agriculture, Battery Materials and Industrial Manufacturing

Founded

1865

BASF has operated for more than 150 years.

Number of Employees

108,251 global employees at December 31, 2025.

North America accounted for 15,652 employees, including 13,045 in the United States.

Locations / Scale

BASF operates 150+ locations in North America and had North American sales of $18.1 billion in 2025.

Corporate Office Hours

BASF does not publish standard public walk-in hours for its Florham Park headquarters.Appointments should be arranged through the relevant business or corporate contact.

Website

https://www.basf.com/us/en

Investor Relations / Careers Page

Investor Relations: https://www.basf.com/global/en/investors

Careers: https://www.basf.com/us/en/careers

BASF Products & Services

Petrochemicals

BASF’s Petrochemicals business supplies basic chemicals and feedstocks used throughout the global chemical value chain.

Products support plastics, coatings, adhesives, fuels, industrial chemicals, and many downstream manufacturing applications.

Intermediates

The Intermediates division produces specialty and basic chemical intermediates used by customers in multiple industries.North American customer contact for this business includes 800-426-8696 and intermediates@basf.com.

Performance Materials

BASF manufactures engineering plastics, polyurethane systems, and other advanced performance materials.These products are used in automotive, construction, electronics, consumer goods, industrial equipment, and other technical applications.

Monomers

The Monomers division supplies isocyanates, polyamides, inorganic basic products, and other chemical building blocks.These materials are important components in coatings, insulation, plastics, fibers, and many industrial manufacturing processes.

Dispersions & Resins

BASF produces dispersions, resins, additives, and related materials used in coatings, adhesives, printing, packaging, construction, and industrial applications.Its North American Dispersions & Resins business has a major presence in Charlotte, North Carolina.

Performance Chemicals

Performance Chemicals provides additives and specialty formulations for industries such as plastics, lubricants, fuels, oilfield operations, mining, water treatment, and other industrial processes.BASF publishes separate customer-service contacts for individual Performance Chemicals businesses.

Care Chemicals

Care Chemicals supplies ingredients for personal care, home care, industrial cleaning, hygiene, and related consumer applications.North American support includes 800-962-7831 for Personal Care and 800-443-6460 for Cleaning Solutions and Industrial Formulators.

Nutrition & Health

BASF provides ingredients for human nutrition, animal nutrition, pharmaceuticals, flavors, fragrances, and health-related formulations.The North American Human Nutrition organization is based at the Florham Park headquarters.

Battery Materials

BASF develops cathode active materials and related technologies for lithium-ion batteries.These products support electric vehicles, energy storage, and broader battery supply chains.

Environmental Catalyst and Metal Solutions

BASF’s catalyst operations provide emission-control catalysts, precious-metal services, recycling, and other technology used by automotive and industrial customers.The business is part of the Surface Technologies segment.

Agricultural Solutions

BASF Agricultural Solutions provides crop-protection products, seeds, traits, digital farming tools, and agricultural technologies.Its North American headquarters is at Research Triangle Park, North Carolina.

Personal Care Ingredients

BASF supplies surfactants, emollients, polymers, UV filters, active ingredients, and other materials to cosmetics and personal-care manufacturers.These ingredients are used in skin care, hair care, sun care, hygiene, and beauty products.

Cleaning Solutions

BASF develops chemical ingredients for household, institutional, and industrial cleaning.The portfolio includes surfactants, chelating agents, enzymes, polymers, and other ingredients supporting cleaning performance and formulation efficiency.

Fuel and Lubricant Solutions

BASF supplies additives for fuels and lubricants used in transportation and industrial applications.

North American Customer Care is available at 800-522-9008 and oiladditives.customercare@basf.com.

Plastic Additives

BASF provides additives designed to improve the performance, processing, stability, and durability of plastics.North American Plastic Additives support is available at 800-431-2360.

Oilfield Chemicals

BASF produces specialty chemicals used in oil and gas exploration, production, processing, and related field operations.

Current North American support is 800-794-1019 and oilfieldchemicals.customercare@basf.com.

Mining Solutions

BASF’s Mining Solutions portfolio provides chemical technologies used in mineral processing and extraction.Current North American support also uses 800-794-1019 and a specialized Mining Solutions Customer Care email.

BASF Corporate Phone Numbers

Corporate Phone Number

973-245-6000

Corporate Headquarters Number

973-245-6000

Headquarters Number

973-245-6000

Corporate Office Number

973-245-6000

BASF also publishes a North America toll-free contact of

800-526-1072.

Customer Service Number

No single universal Customer Service line exists for all BASF businesses.Customers should use the product-specific contacts published in the BASF North America contact directory.

Customer Support Number

Business-specific.

Examples include

Personal Care: 800-962-7831
Cleaning Solutions: 800-443-6460
Intermediates: 800-426-8696
Fuel & Lubricant Solutions: 800-522-9008.

Toll-Free Number

800-526-1072

for North America general contact.

Personal Care Number

800-962-7831.

Cleaning Solutions Number

800-443-6460.

Intermediates Number

800-426-8696.

Coatings Number

800-825-3000.

Dispersions & Resins Number

704-588-5280.

Plastic Additives Number

800-431-2360.

Fuel & Lubricant Solutions Number

800-522-9008.

Oilfield Chemicals Number

800-794-1019.

Mining Solutions Number

800-794-1019.

Billing / Accounts Payable Number

646-817-9581

Email

AP_Inquiry_Mail_box@basf.com.

Employee Service Center

800-432-9191.

Employment Verification Number

800-996-7566

BASF employer ID

10199.

Retirement Savings / Pension Number

888-803-2323.

Health and Welfare Benefits Number

833-261-5743.

Legal Inquiries Number

862-229-3754.

Emergency / After-Hours Number

CHEMTREC: 800-424-9300

This is specifically published for chemical emergency response and should not be treated as ordinary Customer Service.

Investor Relations Number

BASF Group Investor Relations is managed through the global BASF investor-relations organization rather than a standalone U.S. retail investor line.

Investor Relations: https://www.basf.com/global/en/investors

Media / Press Number

Corporate Media Relations contacts include

Lisa Brown: 908-324-2928
Julia Arns: 201-452-5780
Molly Birman: 201-602-8253.

Human Resources Number

BASF Employee Service Center

800-432-9191

Careers: https://www.basf.com/us/en/careers

Reservations / Booking Number

Not applicable.

BASF is an industrial chemical and materials company.

How to Reach a Real Person at BASF

Because BASF serves hundreds of product categories and industrial markets, the fastest route is usually not a general headquarters call. First identify the BASF business that supplied the product or service. For example, Personal Care uses 800-962-7831, Intermediates uses 800-426-8696, Fuel & Lubricant Solutions uses 800-522-9008, and Oilfield Chemicals and Mining Solutions use 800-794-1019. The business-specific representative will generally have better access to product, order, SDS, technical, and account information than a corporate switchboard.

For a general corporate question in North America, 973-245-6000 or 800-526-1072 can be used for routing. Before calling, have the BASF product name, business unit, customer or invoice number, purchase location, shipment information, and details of the issue available. Customers seeking Safety Data Sheets should use BASF’s SDS tools rather than relying solely on telephone support.

For an employee or benefits issue, use the Employee Service Center at 800-432-9191. Accounts Payable, Legal, Benefits, Media, and emergency matters each have separate verified contacts, so using the specialized number is normally more effective than asking headquarters to transfer the call.

How to File a Complaint Against BASF

Complaints involving BASF may concern an industrial product, shipment, invoice, technical performance, employee issue, chemical safety, contract, customer service, environmental concern, or regulatory matter. Before filing, gather product names, lot numbers, Safety Data Sheets, purchase orders, invoices, shipment records, photos, test data, contracts, prior correspondence, and the specific BASF division involved.

Step 1: Contact Customer Service

Start with the business unit that supplied the BASF product or service. BASF’s North American contact directory lists dedicated lines and emails for Personal Care, Cleaning Solutions, Intermediates, Coatings, Performance Materials, Plastic Additives, Fuel & Lubricant Solutions, Oilfield Chemicals, Mining Solutions, and other businesses. Give the representative the exact product, order information, and nature of the complaint and ask for a case or reference number.

Step 2: Contact the Relevant Department

If the issue is not a standard product complaint, use the specialized department. Accounts Payable can be reached at 646-817-9581, Legal inquiries at 862-229-3754, and the Employee Service Center at 800-432-9191. Chemical emergencies should go directly to CHEMTREC at 800-424-9300 rather than to ordinary corporate support.

Step 3: Request Supervisor or Management Review

If the initial business representative cannot resolve the problem, request review by an account manager, business manager, technical specialist, site manager, or Customer Service supervisor. Provide the history of the complaint, prior reference numbers, technical evidence, and the exact resolution requested. For business-to-business disputes, include purchase-order and contract information so management can evaluate the issue against agreed terms.

Step 4: Use the Company’s Written Complaint Channel

Send a written complaint through the relevant business email or established account channel and retain copies of every document. The written submission should identify the BASF entity and division, product name, lot or shipment number, invoice or purchase order, dates, safety or quality issues, and previous attempts to resolve the matter. Written communication is particularly important for technical, warranty, environmental, or commercial disputes.

Step 5: Contact Corporate Headquarters

For a serious unresolved U.S. corporate matter, correspondence can be sent to BASF Corporation, 100 Park Avenue, Florham Park, NJ 07932. Explain which business unit was contacted first and include the case history and documentation. Headquarters should not normally be used as the first step for a product-specific complaint because BASF’s business units maintain specialized expertise and records.

Step 6: Use the Specialized Complaint or Dispute Department

Contract, legal, credit, invoicing, environmental, employment, and chemical-safety disputes should be directed to the corresponding specialized BASF function. BASF currently publishes 862-229-3754 for Legal inquiries and separate credit, accounts receivable, real-estate, benefits, and employee contacts. If the issue concerns a potentially dangerous chemical event, use emergency-response channels immediately rather than waiting for normal dispute processing.

Step 7: File With the Appropriate Regulator

The correct regulator depends on the complaint. Chemical safety or environmental matters can involve the U.S. Environmental Protection Agency or the relevant state environmental agency. Workplace safety issues may involve OSHA. Agricultural-product complaints can fall under EPA pesticide regulation or state agriculture departments, while product transportation incidents may involve DOT or other transportation authorities.

Step 8: Use Consumer Protection or Financial Dispute Options

For commercial billing disputes, customers may use contractual remedies, financial institutions, trade-credit procedures, or state commercial-law options. Individual consumer complaints involving a BASF-branded product sold through a retailer may also be raised with the retailer, state Attorney General, or consumer-protection office. The correct process depends on whether the relationship is consumer, distributor, commercial, industrial, or government procurement.

Step 9: Consider Formal Legal or Arbitration Procedures

If a material commercial, product-liability, environmental, contractual, or financial dispute remains unresolved, review the governing contract and legal terms before pursuing litigation, arbitration, or mediation. Preserve Safety Data Sheets, technical reports, photographs, testing records, invoices, correspondence, and incident documentation. Complex industrial or chemical disputes may require specialized legal, engineering, environmental, or technical advice.