Ashley Stewart
Ashley Stewart is an American fashion retailer focused primarily on plus-size women’s apparel, footwear, accessories, intimates, and lifestyle products. The brand was founded in 1991 in New York City and built its identity around fashionable clothing for curvy women, particularly customers who were historically underserved by mainstream fashion retailers. Its store network has traditionally concentrated on urban and suburban communities across the United States.
Today, Ashley Stewart operates as an omnichannel retailer through AshleyStewart.com and a physical store network. The current official store directory lists 74 stores, while the company’s online assortment extends across sizes approximately 10 through 36 depending on product category. The retailer also offers store pickup, international shipping to selected countries, gift cards, a branded credit card, loyalty benefits, and fit-related services.
Ashley Stewart has experienced several ownership and restructuring changes during its history, including previous bankruptcy proceedings. A major recent corporate change occurred when G Ashley Inc. acquired Ashley Stewart’s assets through a UCC Article 9 sale, after which the business continued under new ownership. Current Ashley Stewart contact information explicitly identifies the operating company as G Ashley Inc. d/b/a Ashley Stewart, headquartered in Secaucus, New Jersey.
Ashley Stewart does not separately publish a public corporate-headquarters switchboard.
For company and customer routing, use:
844-327-4539
844-327-4539
Monday to Friday: 9:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 6:00 PM ET
Sunday: Closed.
G Ashley Inc. d/b/a Ashley Stewart
150 Meadowlands Parkway, Suite 403
Secaucus, NJ 07094
United States
Ashley Stewart
150 Meadowlands Parkway, Suite 403
Secaucus, NJ 07094
United States.
Customer Care: customerfeedback@ashleystewart.com
This email is used for order, product, accessibility, return, and general Customer Care questions.
Plus-Size Fashion Retail, Apparel, Footwear, Accessories, E-Commerce and Specialty Retail
1991
Ashley Stewart was founded in New York City.
Ashley Stewart does not currently publish an audited company-wide workforce count on its consumer website.Its corporate LinkedIn profile categorizes the company in the 501 to 1,000 employee range, which should be treated as a broad company-profile estimate rather than a formal financial disclosure.
74 current stores
according to the official Ashley Stewart store directory.
Public walk-in hours for the Secaucus corporate office are not published.
Customer Care operates Monday to Friday from 9:00 AM to 9:00 PM ET and Saturday from 10:00 AM to 6:00 PM ET.
https://www.ashleystewart.com/
https://www.ashleystewart.com/pages/careers
Ashley Stewart is privately held and therefore does not maintain a conventional public-company Investor Relations department.
Ashley Stewart offers plus-size dresses for casual, professional, formal, evening, party, seasonal, and special-occasion use.The assortment includes multiple silhouettes, lengths, fabrics, and trend-driven designs intended specifically for curvy customers.
The retailer sells casual tops, blouses, tunics, sweaters, tees, workwear tops, and fashion-forward statement pieces.New styles are introduced frequently through the website and retail stores.
Ashley Stewart’s denim collection includes jeans in multiple cuts and fits, along with denim jackets, skirts, and other denim apparel.Fit services available at selected stores can help customers choose appropriate sizing and silhouettes.
The company offers trousers, casual pants, leggings, wide-leg designs, workwear, and seasonal bottoms.Its assortment is designed to cover both everyday styling and more formal or office-oriented use.
Ashley Stewart sells plus-size jumpsuits and rompers across casual and dressier categories.
These products frequently appear among the brand’s trend-driven seasonal collections.
Outerwear includes coats, jackets, dusters, blazers, denim jackets, and seasonal layering pieces.Product availability changes throughout the year according to weather and fashion cycles.
Ashley Stewart sells bras, panties, shapewear, lingerie, and related intimate-apparel products.Its sizing options include extended bra sizing, with selected online-exclusive cup and size options.
The retailer offers footwear including heels, boots, sandals, flats, sneakers, and seasonal styles.Certain shoes purchased online must be returned by mail rather than through stores under the current return policy.
Ashley Stewart sells handbags, jewelry, belts, scarves, hats, sunglasses, and other accessories.These products allow customers to coordinate complete outfits across apparel, shoes, and fashion accessories.
Selected home products are available through AshleyStewart.com.Under current policy, Home items purchased online are handled through mail-return procedures rather than ordinary store returns.
Ashley Stewart supports Buy Online, Pick Up In Store at participating locations.Customers choose an eligible store at checkout and receive notification when the order is ready for collection.
AshleyStewart.com offers nationwide online shopping as well as shipping to selected international destinations.The site supports order tracking, returns, gift cards, account management, multiple payment methods, and digital promotions.
Ashley Stewart currently ships to selected international destinations including Canada, Mexico, the Bahamas, Barbados, Bermuda, Jamaica, and Trinidad and Tobago.International sales are generally final, although damaged, defective, or incorrectly shipped items should be reported to Customer Care.
Ashley Stewart offers a branded credit card issued by Comenity Bank.Cardholders should contact Comenity directly for billing, payment, and account-specific credit-card matters.
Diva Dollars is part of Ashley Stewart’s customer rewards and promotional ecosystem.
Current store pages promote earning rewards on qualifying purchases both in stores and online.
Selected Ashley Stewart stores provide complimentary fit assistance.Store associates can help customers with sizing for bras, denim, and other apparel categories.
Ashley Stewart sells electronic gift cards that can be used for eligible purchases.Customers can access gift-card options directly through the company’s website.
Ashley Stewart does not publish a separate verified corporate switchboard.
Use Customer Care
844-327-4539
No separate public headquarters number is currently listed.
844-327-4539 for general company and customer routing.
A distinct public corporate-office line is not currently published.
844-327-4539.
844-327-4539
844-327-4539
844-327-4539
customerfeedback@ashleystewart.com
844-327-4539
Customers with damaged, defective, or incorrectly shipped items should contact Customer Care promptly.
1-800-376-0581
The Ashley Stewart Credit Card is issued by Comenity Bank.
1-800-695-1788.
844-327-4539
customerfeedback@ashleystewart.com
Ashley Stewart specifically provides these contacts for customers who need assistance using its website because of a disability.
844-327-4539
800-338-2327
Ashley Stewart publishes this confidential hotline for suspicious, illegal, or unethical activity.
Ashley Stewart does not maintain a traditional nationwide telephone sales department.Purchases are handled through stores and AshleyStewart.com.
For ordinary merchandise transactions
844-327-4539
For Ashley Stewart Credit Card billing
1-800-376-0581
No universal public regional-office number is published.
Each store has its own local telephone number.
https://stores.ashleystewart.com/
Ashley Stewart does not publish a separate international Customer Service number.International shoppers can use 844-327-4539 or customerfeedback@ashleystewart.com where available.
Not applicable.
Ashley Stewart is privately held.
A permanent public press telephone number is not prominently listed.
Ashley Stewart does not publish one universal applicant HR number.
https://www.ashleystewart.com/pages/careers
No public emergency or after-hours corporate number is published.
For most online-shopping, order, return, damaged-item, store-pickup, accessibility, gift-card, or account concerns, call 844-327-4539. Customer Care operates Monday through Friday from 9:00 AM to 9:00 PM Eastern Time and Saturday from 10:00 AM to 6:00 PM Eastern Time. Customers can also email customerfeedback@ashleystewart.com, which is useful when screenshots, tracking details, photos, or written order information need to be submitted.
Before calling, have your order number, purchase date, shipping address, payment information, product name, tracking number, and store location ready. If the issue involves a recent online order that needs to be cancelled, Ashley Stewart currently allows full-order cancellation within 30 minutes after placement, subject to Customer Care availability. After that period, eligible products generally need to follow the normal return process.
For an issue involving a specific physical store, contact the store manager first using the official Store Locator. If the local team cannot resolve the matter, escalate to central Customer Care. Credit-card account disputes should go directly to Comenity Bank at 1-800-376-0581, because Ashley Stewart’s merchandise team does not administer the credit account itself.
G Ashley Inc. d/b/a Ashley Stewart
150 Meadowlands Parkway, Suite 403
Secaucus, NJ 07094
United States
Ashley Stewart’s current official Contact Us page explicitly lists this as its Corporate Office.
The corporate office and current headquarters are the same
150 Meadowlands Parkway, Suite 403
Secaucus, NJ 07094
Current company-profile information also identifies Secaucus as Ashley Stewart’s corporate base.
Ashley Stewart currently directs ordinary Customer Care correspondence through the corporate contact methods listed on its official Contact Us page.No separate universal consumer mailing address is more prominently published than the Secaucus corporate office.
Ashley Stewart Credit Card payments and account correspondence are administered by Comenity Bank, not by the Secaucus corporate office.Customers should use the address shown on their current card statement or online account rather than sending credit-card payments to Ashley Stewart headquarters.
Ashley Stewart has undergone multiple financial restructurings during its history.A major 2026 change was the acquisition of the Ashley Stewart assets by G Ashley Inc. through a UCC Article 9 sale. Current official pages now identify the corporate entity as G Ashley Inc. d/b/a Ashley Stewart, so older ownership information should not be treated as current.
Ashley Stewart complaints may involve online orders, store service, damaged products, missing packages, refunds, returns, promotions, credit-card issues, accessibility, privacy, or employee conduct. Before escalating, gather the order number or receipt, purchase date, store location, tracking details, payment method, product photographs where relevant, and copies of earlier conversations.
Start by calling 844-327-4539 or emailing customerfeedback@ashleystewart.com. Clearly state the problem and provide your order number, store location, item description, transaction date, and requested resolution. For damaged, defective, or incorrect merchandise, Ashley Stewart specifically instructs customers to contact Customer Care promptly so the company can arrange the appropriate return, replacement, or refund.
Use the department connected with your complaint. Store issues should begin with the local manager, online-order problems should stay with Customer Care, and Ashley Stewart Credit Card disputes should be directed to Comenity Bank at 1-800-376-0581. Privacy and accessibility concerns can also use the general Customer Care number, while suspected misconduct has a separate confidential hotline.
If the initial representative cannot resolve the problem, ask that the complaint be reviewed by a Customer Care supervisor, store manager, district-level manager, or other appropriate management representative. Provide the prior case history and explain specifically what remains unresolved. Keep names, dates, promised actions, and any refund or replacement reference numbers.
Submit the complaint by email to customerfeedback@ashleystewart.com or through the official Contact Us form. A written complaint is particularly useful when the matter involves photographs, tracking records, disputed promotions, accessibility barriers, or repeated unsuccessful conversations. Include only the information necessary to identify the order and avoid sending full payment-card numbers.
For a serious unresolved issue, write to G Ashley Inc. d/b/a Ashley Stewart, 150 Meadowlands Parkway, Suite 403, Secaucus, NJ 07094. Include your full contact information, order or store details, previous complaint history, relevant dates, and the exact resolution requested. Attach copies rather than originals of receipts, emails, or other evidence.
If the matter concerns the Ashley Stewart Credit Card, use Comenity Bank’s account-dispute and billing procedures rather than ordinary fashion-retail support. Suspected illegal or unethical activity can be reported to the Silent Witness Hotline at 800-338-2327. Privacy requests and accessibility complaints can also be routed through Customer Care using the official contact information.
The correct regulator depends on the issue. Credit-card disputes can fall under financial regulators responsible for the issuing bank, while privacy complaints may fall under applicable state privacy authorities. Employment-related concerns and accessibility issues can fall under separate federal or state agencies. File only with the regulator that actually has jurisdiction over the complaint.
For unresolved retail complaints, consumers can consider contacting the appropriate state Attorney General or consumer-protection agency. Payment disputes may also be raised with the card issuer, PayPal, Klarna, Zip, or another payment provider used for the transaction, subject to that provider’s dispute rules. Keep receipts, tracking records, Customer Care emails, and return confirmations.
If informal escalation, payment disputes, and regulatory options do not resolve a significant issue, review Ashley Stewart’s current Terms of Use and any financial agreement that applies to the transaction. Credit-card agreements can contain separate dispute procedures from ordinary Ashley Stewart purchases. For high-value or legally complex disputes, independent legal advice may be appropriate before starting arbitration or litigation.
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