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- MGM Resorts International
About MGM Resorts International
MGM Resorts International is a global hospitality, gaming and entertainment company that owns, operates and invests in major integrated resorts and casino destinations. Its properties combine hotels, casino gaming, restaurants, nightlife, retail, meetings and conventions, live entertainment and other leisure experiences. The company operates several of the most recognizable resort brands in Las Vegas and maintains additional gaming and hospitality operations in regional U.S. and international markets.
MGM Resorts developed through several major gaming and hospitality businesses and previously operated under names including MGM Grand and MGM MIRAGE. The company adopted the MGM Resorts International name in 2010 to reflect its broader focus on resorts, entertainment and international growth. Its current portfolio includes Bellagio, ARIA, MGM Grand, Mandalay Bay, Park MGM and other destinations. MGM also participates in online sports betting and digital gaming through the BetMGM joint venture.
MGM Resorts International is headquartered at 3600 Las Vegas Boulevard South, Las Vegas, Nevada 89109. The corporate office is located within the Bellagio Resort & Casino complex. At December 31, 2025, MGM Resorts reported approximately 44,000 full-time U.S. employees, 18,000 part-time U.S. employees and 16,000 international employees, representing approximately 78,000 employees overall. MGM Resorts trades on the New York Stock Exchange under ticker symbol MGM.
Quick Information
Corporate Phone Number
+1 (702) 693-7120
This is MGM Resorts International’s principal corporate telephone number and is associated with its Las Vegas headquarters.
Customer Service Number
MGM Resorts does not use one universal Customer Service number for every property because hotels and resorts maintain their own Guest Services teams.
For central hotel reservations:
1-855-788-6775
Customers with a complaint involving a specific hotel should normally contact that property’s Guest Services department.
Corporate Office Address
MGM Resorts International
3600 Las Vegas Boulevard South
Las Vegas, NV 89109
United States
The corporate office is located within the Bellagio Resort & Casino complex.
Headquarters Address
MGM Resorts International
3600 Las Vegas Blvd. South
Las Vegas, Nevada 89109
United States
This remains MGM Resorts International’s principal executive-office address.
Investor Relations: ir@mgmresorts.com
Corporate Public Relations: publicrelations@mgmresorts.com
Media: media@mgmresorts.com
Guest complaints should normally be sent to the individual resort’s Guest Services department rather than Investor Relations or corporate media contacts.
Industry
Hospitality, Gaming, Casinos, Resorts, Hotels, Entertainment, Restaurants, Meetings and Conventions, Sports Betting and Online Gaming
Founded
The current MGM Resorts organization developed from predecessor gaming and hospitality companies including MGM Grand and MGM MIRAGE.
The MGM Resorts International name was adopted in 2010.
Number of Employees
Approximately 78,000 employees
At the end of 2025, MGM Resorts reported approximately:
44,000 full-time U.S. employees
18,000 part-time U.S. employees
16,000 international employees
Corporate Office Hours
MGM Resorts does not publish public walk-in hours for its Las Vegas corporate headquarters. Individual hotel front desks, casinos and Guest Services departments operate according to property-specific schedules.
Website
The official website provides hotel reservations, resort information, MGM Rewards, restaurants, entertainment, casino information and trip-management services.
Investor Relations
https://investors.mgmresorts.com/
MGM Resorts International trades on the New York Stock Exchange under ticker symbol MGM.
Careers Page
https://careers.mgmresorts.com/
MGM Resorts recruits for positions in hotel operations, gaming, food and beverage, entertainment, finance, technology, security and corporate functions.
MGM Resorts International Products & Services
Hotel Accommodations
MGM Resorts operates major hotels and integrated resorts offering standard guestrooms, suites and luxury accommodations.
Casino Gaming
Casino gaming is a major component of the MGM Resorts business. Its gaming floors offer slot machines, table games and other regulated casino products according to local laws.
Bellagio
Bellagio is one of MGM Resorts’ flagship luxury destinations in Las Vegas. The resort combines hotel accommodations, casino gaming, restaurants, entertainment, retail and meeting facilities.
ARIA Resort & Casino
ARIA provides luxury accommodations, casino gaming, fine dining, nightlife, entertainment and convention facilities.
MGM Grand
MGM Grand is a large Las Vegas resort offering hotel rooms, gaming, restaurants, nightlife and major entertainment venues.
Mandalay Bay
Mandalay Bay combines resort accommodations with gaming, dining, live entertainment and extensive convention facilities.
Park MGM
Park MGM provides hotel rooms, casino gaming, restaurants and entertainment on the Las Vegas Strip.
Regional Casino Resorts
MGM Resorts operates casino and entertainment destinations outside Las Vegas in selected U.S. markets.
These properties provide combinations of gaming, hotel accommodations, restaurants and entertainment.
Restaurants
MGM Resorts operates and hosts a large collection of restaurants ranging from casual concepts to fine dining and celebrity-chef restaurants.
Bars and Nightlife
MGM properties include bars, lounges, nightclubs and other nightlife experiences.
Live Entertainment
MGM Resorts hosts concerts, residency shows, sporting events, comedy and other live entertainment.
Meetings and Conventions
The company operates extensive convention and meeting facilities serving corporate meetings, conferences, trade shows and group events.
Weddings and Special Events
Participating MGM properties provide wedding and event-planning services for private celebrations.
Spa and Wellness
Many properties include spas, fitness centers, salons and other wellness amenities.
Retail
MGM Resorts destinations contain retail stores and shopping areas operated either directly or by third-party tenants.
MGM Rewards
MGM Rewards is the company’s loyalty program.
Eligible members can earn and redeem benefits associated with participating hotel, gaming, dining and entertainment activity.
Room Reservations
Guests can book participating MGM hotels online or by calling:
1-855-788-6775
MGM Resorts Mobile App
The MGM Resorts mobile app allows guests to manage supported reservations and access digital trip services.
BetMGM
BetMGM is an online sports betting and gaming business operated through a joint venture involving MGM Resorts.
BetMGM maintains its own regulated account and Customer Service channels.
MGM China
MGM Resorts maintains major international operations through MGM China, which operates integrated gaming and hospitality properties in Macau.
International Development
MGM Resorts continues to pursue international resort development opportunities, including its large integrated resort project in Japan.
MGM Resorts International Corporate Phone Numbers
Corporate Phone Number
+1 (702) 693-7120
This is MGM Resorts International’s current corporate headquarters number.
Corporate Headquarters Number
+1 (702) 693-7120
Current headquarters:
3600 Las Vegas Boulevard South
Las Vegas, NV 89109
Headquarters Number
+1 (702) 693-7120
The number is associated with MGM Resorts’ principal executive offices.
Corporate Office Number
+1 (702) 693-7120
This is intended for corporate matters rather than ordinary hotel booking changes.
Customer Support Number
MGM Resorts does not use one universal Customer Support number for all properties.
For reservations:
1-855-788-6775
For property-specific issues, contact the resort involved.
Customer Service Number
Individual MGM resorts maintain Guest Services departments.
Customers should use the hotel or resort’s local contact for complaints involving an active or completed stay.
Toll-Free Number
1-855-788-6775
This is MGM Resorts’ central hotel reservations number.
Sales Number
MGM Resorts does not publish one universal consumer Sales Number. Reservations are handled centrally or through individual properties, while meetings and group sales have specialized teams.
Support Number
For central reservations:
1-855-788-6775
Other support numbers vary according to property and service.
Billing Number
There is no single MGM Resorts billing number covering every hotel, restaurant, casino and entertainment venue.
Guests should contact the property or department responsible for the charge.
Regional Office Number
MGM Resorts operates multiple U.S. and international destinations and does not publish one universal regional-office number.
Branch Office Number
Each MGM resort has its own hotel and Guest Services telephone numbers.
Local Office Number
Corporate headquarters:
702-693-7120
Individual properties maintain separate local contact numbers.
International Number
International contacts vary according to country and MGM property.
MGM China and other international operations maintain their own local support systems.
Emergency / After-Hours Number
MGM Resorts does not publish one companywide public corporate emergency line.
Guests experiencing an emergency at a resort should contact hotel security, the front desk or local emergency services.
Investor Relations Number
Investor questions should be directed through:
MGM Resorts’ Investor Relations team is based at its Las Vegas corporate headquarters.
Shareholder Services Number
MGM Resorts’ transfer agent provides registered shareholder support at:
1-800-358-2066
International shareholder service:
+1-201-680-6578
Media / Press Number
Media inquiries can be directed to:
publicrelations@mgmresorts.com
or:
These addresses should not be used for guest complaints.
Human Resources (HR) Number
MGM Resorts does not publish one universal public HR phone number for all applicants. Job seekers should use the official MGM Resorts careers platform.
Reservations / Booking Number
1-855-788-6775
This is the central booking number for participating MGM Resorts destinations.
How to Reach a Real Person at MGM Resorts International
For hotel reservations, call 1-855-788-6775. For a complaint involving an existing hotel stay, restaurant charge, casino experience, entertainment ticket or property service, contact the specific MGM resort involved and ask for Guest Services or the relevant department. Property-level support is usually more effective because individual resorts manage their own guest accounts and operational records.
Before contacting MGM, have the guest name, reservation confirmation number, stay dates and relevant charge or incident information available. Broader corporate issues can be directed to MGM Resorts International at 702-693-7120. Investor Relations and media contacts should remain separate from ordinary guest-support channels.
MGM Resorts International Headquarters & Corporate Office Address
Current MGM Resorts Headquarters
MGM Resorts International
3600 Las Vegas Boulevard South
Las Vegas, NV 89109
United States
Corporate Phone: 702-693-7120
This is MGM Resorts International’s principal executive-office address.
Corporate Office Address
3600 Las Vegas Blvd. South
Las Vegas, Nevada 89109
United States
The same location serves as the company’s physical and mailing corporate address.
Bellagio Corporate Office Location
MGM Resorts’ corporate headquarters are located within the Bellagio Resort & Casino complex.
Bellagio’s normal hotel Guest Services should not be confused with MGM Resorts’ corporate office.
Investor Relations Address
MGM Resorts International
3600 S. Las Vegas Blvd.
Bellagio Hotel & Casino
Las Vegas, NV 89109
Email: ir@mgmresorts.com
Transfer Agent Mailing Address
Computershare Investor Services
P.O. Box 43006
Providence, RI 02940-3006
United States
Phone: 1-800-358-2066
This address is only for shareholder matters.
Transfer Agent Overnight Address
Computershare
150 Royall Street, Suite 101
Canton, MA 02021
United States
This address should not be used for guest complaints or hotel correspondence.
Global Resort Portfolio
MGM Resorts operates and invests in a broad portfolio of hotel and gaming destinations in the United States and internationally.
Individual properties maintain separate reservation, Guest Services and billing contacts.
How to File a Complaint Against MGM Resorts International
Guests experiencing a problem involving a hotel stay, casino, restaurant, reservation, entertainment experience or charge should begin with the property responsible for the transaction.
Step 1: Contact the Property
Call or visit the MGM resort where the issue occurred and ask for the department responsible for the service.
Step 2: Speak With a Manager
If the first employee cannot resolve the issue, ask for a supervisor, Guest Services manager or department manager.
Step 3: Contact Central Reservations for Booking Issues
For booking assistance:
1-855-788-6775
Use this number for qualifying MGM Resorts reservations.
Step 4: Contact the Third-Party Booking Provider When Necessary
If the reservation was made through a third-party travel website, certain changes or refunds may need to be handled directly by that company.
Step 5: Keep Supporting Documentation
Retain:
Reservation confirmations
Hotel folios
Receipts
Entertainment tickets
Restaurant checks
Emails
Photographs
Case numbers
Step 6: Follow Up With the Property
If the first complaint is not resolved, contact the property again and provide any previous case information.
Step 7: Request Guest Relations Review
Ask whether the matter can be reviewed by the property’s Guest Relations or senior management team.
Step 8: Contact Corporate Headquarters
For a broader unresolved corporate matter:
MGM Resorts International
3600 Las Vegas Boulevard South
Las Vegas, NV 89109
Corporate Phone: 702-693-7120
Step 9: Keep Investor and Media Contacts Separate
Investor Relations and corporate media departments do not process routine guest complaints and should not be used to bypass Guest Services.
Step 10: Consider the Appropriate External Complaint Process
If a serious gaming, hotel, payment or consumer issue remains unresolved, the appropriate external process may involve a payment-card dispute, consumer-protection authority or gaming regulator depending on the nature of the complaint.
