Werner Enterprises
Werner Enterprises
Werner Enterprises, Inc. is a major North American transportation and logistics company headquartered in Omaha, Nebraska. The business was founded in 1956 by Clarence L. Werner, who began with a single truck and built the operation into one of the largest truckload carriers in the United States. Werner now provides transportation and supply-chain services throughout the United States, Canada, and Mexico, serving customers in retail, consumer products, food and beverage, manufacturing, and numerous other industries.
Werner’s operations extend well beyond traditional over-the-road trucking. Its current portfolio includes dedicated fleets, one-way truckload, expedited transportation, temperature-controlled freight, intermodal service, Mexico cross-border transportation, freight brokerage, managed transportation, final-mile delivery, warehousing, and specialized premium transportation. Its network includes 45+ terminals and drop yards, and the company states that more than 90% of the U.S. population is within 150 miles of a Werner Dedicated fleet location, terminal, or Roadmaster Drivers School.
Werner remains an independent publicly traded company rather than a subsidiary of a larger transportation group. Its common stock trades on Nasdaq under the ticker WERN, and Derek J. Leathers continues to serve as Chairman and Chief Executive Officer. As of December 31, 2025, Werner employed 12,031 people, including 8,677 drivers, 638 mechanics and maintenance associates, 1,465 trucking-office associates, and 1,251 employees in logistics, international operations, driving schools, and other non-trucking businesses.
Werner Enterprises, Inc.
14507 Frontier Road
Omaha, NE 68138
United States
Werner’s official corporate contact page and its latest SEC filing identify 14507 Frontier Road in Omaha as the company’s current corporate headquarters and principal executive office.
Werner’s principal corporate office is the same Omaha headquarters:
14507 Frontier Road
Omaha, NE 68138
The location supports executive management, operations, finance, technology, customer service, investor relations, safety, logistics, and other corporate functions.
Werner Enterprises, Inc.
P.O. Box 45308
Omaha, NE 68145-0308
United States
Werner maintains more than 45 terminals and drop-yard locations throughout its transportation network. Location-specific matters involving drivers, freight, maintenance, or terminal operations should generally be directed to the appropriate Werner facility rather than mailed to headquarters.
402-895-6640
Werner does not publish one universal consumer-style Customer Service number because its services are primarily business-to-business transportation and logistics. General inquiries can begin with 402-895-6640.
14507 Frontier Road, Omaha, NE 68138
14507 Frontier Road, Omaha, NE 68138
werner@werner.com
Werner publishes this email for general feedback and company questions.
Transportation, Truckload Freight, Logistics, Intermodal, Final Mile, Warehousing and Supply-Chain Management
1956
Founder: Clarence L. Werner.
12,031 employees as of December 31, 2025.
45+ terminal and drop-yard locations.
Werner does not publish standard public walk-in headquarters hours. Business visitors should arrange an appointment with the relevant department.
Investor Relations
https://investor.werner.com/
Careers
https://werner.com/careers/
Werner Dedicated builds transportation programs around the specific lanes, facilities, schedules, equipment, and service requirements of individual customers. The company currently reports more than 4,800 dedicated trucks and 150+ dedicated fleets, giving large shippers consistent capacity without operating their own full private fleets.
One-Way Truckload provides dry-van capacity for customers with irregular, seasonal, regional, or long-haul freight requirements. Werner combines its equipment network, professional drivers, terminals, and transportation technology to support flexible freight movement across North America.
Werner’s expedited services are designed for shipments with strict delivery windows or unusually time-sensitive requirements. Team-driver capacity and other premium operating models help move urgent freight while reducing transit time.
Werner transports temperature-sensitive freight using specialized refrigerated equipment. The service supports customers moving food, beverages, and other products that require controlled temperatures and carefully managed transit conditions.
Werner Intermodal combines rail and highway transportation to create more flexible long-haul freight solutions. Its network includes more than 600 private assets, access to approximately 88,000 rail containers, relationships with major North American railroads, and more than 400 drayage providers.
Werner provides cross-border transportation between the United States and Mexico using dry van, refrigerated, logistics, intermodal, and related solutions. The company has more than 25 years of Mexico experience and provides bilingual support and customs-related expertise for international shipments.
Werner’s North American transportation network also supports qualifying freight moving between the United States and Canada. Its broader logistics and intermodal infrastructure can support both domestic Canadian connections and international cross-border movements.
Werner Logistics connects customers with transportation capacity from Werner’s network and qualified third-party carriers. This provides additional flexibility when customers require more capacity, different equipment types, or coverage outside a dedicated company fleet.
Werner’s brokerage services help match shipper freight with qualified carriers across North America. Brokerage is useful for spot freight, changing demand, seasonal surges, and lanes where flexible carrier capacity is needed.
Freight-management services help customers coordinate transportation planning, carrier selection, shipment execution, visibility, and supply-chain performance. These services are designed for businesses seeking broader logistics oversight rather than a single truckload move.
Werner Final Mile handles residential and commercial delivery of large and heavy products, including white-glove, room-of-choice, threshold, porch, and curbside service. Werner reports more than 1.3 million Final Mile deliveries annually and coverage across more than 42,000 U.S. ZIP codes.
White-glove service extends final-mile delivery beyond simply leaving an item at the curb. Depending on the contracted service, Werner can coordinate inside delivery, placement, installation, and other customer-focused handling requirements.
Werner Final Mile operates 20+ warehousing facilities offering storage, cross-docking, fulfillment, and related logistics services. These facilities allow customers to stage products closer to end consumers and coordinate final delivery more efficiently.
Werner’s Final Mile capabilities can include returns and exchanges for qualifying customers. This gives retailers and manufacturers a more complete post-purchase logistics solution for large or difficult-to-handle products.
Premium Services address high-value, time-critical, or operationally complex freight requirements. Werner can use specialized capacity, team transportation, expedited service, hot-shot options, and other tailored arrangements where conventional freight service may not be sufficient.
Werner periodically sells used tractors, trailers, and other transportation equipment as its fleet is refreshed. Equipment availability and specifications vary according to the company’s replacement cycle.
Werner’s broader organization includes driver-training opportunities through Roadmaster Drivers School. These programs support people seeking commercial driver’s license training and potential careers in professional trucking.
402-895-6640
402-895-6640
402-895-6640
402-895-6640
Werner does not publish one universal retail-style Customer Service line. General company inquiries can begin with 402-895-6640 or werner@werner.com.
For freight customers, carriers, drivers, or vendors, support is generally provided through the assigned Werner representative, operational team, or terminal. General corporate routing remains 402-895-6640.
No single current toll-free corporate number is prominently published for all Werner inquiries.
Werner directs prospective transportation customers to its online freight-quote and customer-development process rather than publishing one universal Sales Department number.
No universal public billing-only number is listed. Existing customers should use their Werner account representative, invoice contact, or general headquarters routing.
Werner operates numerous terminals and offices, each with location-specific contacts. There is no single universal regional-office number.
Individual terminal contacts vary by location. The Omaha headquarters number is 402-895-6640.
No single customer-service international line is published. Werner maintains operations and offices in the United States, Canada, and Mexico.
Werner does not publish one universal public emergency hotline. Drivers and active customers should use their assigned Werner operational or dispatch channels for urgent transportation matters.
Werner currently directs Investor Relations inquiries primarily through:
invrelations@werner.com.
No permanent general press phone is prominently listed.
Media Email: press@werner.com.
No single applicant HR number is prominently published.
Not applicable.
Werner is a transportation and logistics provider rather than a passenger reservation business.
For a general corporate question, the most direct starting point is 402-895-6640, Werner’s current Omaha headquarters number, or werner@werner.com. Explain whether your inquiry involves freight service, a shipment, a carrier relationship, a driver, employment, a terminal, billing, or another business function so the headquarters team can route you correctly. Existing commercial customers should have their customer or shipment number, bill of lading, pickup and delivery information, and assigned Werner representative available before calling.
For an active freight issue, contacting your assigned account, dispatch, or operations representative is usually more efficient than beginning with corporate headquarters. Professional drivers should use their operational support channels, while carrier partners should use their Werner carrier contacts. Job applicants should use the careers platform, and shareholders should use invrelations@werner.com. This department-specific approach is important because Werner’s operations span truckload, logistics, intermodal, Mexico service, Final Mile, warehousing, and dozens of terminal locations.
For a complaint that has already been raised with a local or account-level representative, ask that the issue be escalated to the relevant manager or corporate function. Keep the shipment or account reference, dates, employee names, invoices, photos of freight damage where applicable, and prior emails together so the person reviewing the case has a complete history.
Complaints involving Werner may concern freight service, shipment damage, billing, delivery performance, driver conduct, carrier relations, employment, Final Mile service, safety, or another transportation matter. Before escalating, gather the bill of lading, PRO or shipment reference, invoice, customer or carrier number, delivery records, photographs, emails, names of employees contacted, and the exact dates of the events involved.
Begin with your assigned Werner representative or call headquarters at 402-895-6640 if you do not have a specific contact. Explain the complaint, provide all relevant shipment or account numbers, and clearly state the resolution you want. For business freight, keeping the bill of lading and shipment timeline available can significantly reduce the time needed to identify the responsible operating team.
Direct the complaint to the team that actually handled the transaction. Freight claims should go through the appropriate transportation or claims process, carrier issues through carrier support, Final Mile issues through the Final Mile team, and employment concerns through Human Resources. Department-level review is normally more effective than repeatedly contacting the main corporate number without identifying the operating service involved.
If the first representative cannot resolve the complaint, ask for a supervisor, terminal manager, account manager, operations manager, or other responsible leader. Provide the previous case history and explain what remains unresolved. Keep notes of each conversation, including the person’s name, date, time, and any promised action or deadline.
Send a written explanation to werner@werner.com when a documented corporate review is appropriate. Include the shipment, invoice, account, terminal, employee, or service involved and attach copies of supporting documents. A written record is particularly useful for recurring operational issues or disputes where different teams have given inconsistent information.
For a serious unresolved issue, write to Werner Enterprises, Inc., 14507 Frontier Road, Omaha, NE 68138, or use the mailing address P.O. Box 45308, Omaha, NE 68145-0308. Clearly identify prior escalation attempts and the specific resolution requested. Send copies rather than original documents and retain proof of delivery.
Where the matter involves a freight claim, loss or damage, commercial contract, driver safety, carrier settlement, or employment issue, use the specialized Werner process applicable to that category. Commercial freight claims often have contractual filing deadlines, so customers should review Werner’s bill of lading, tariff, transportation agreement, or other governing documents promptly rather than relying only on general Customer Service.
Transportation-safety or regulated motor-carrier matters may fall within the jurisdiction of the Federal Motor Carrier Safety Administration or U.S. Department of Transportation. Other issues may involve state transportation agencies or other authorities depending on the nature of the complaint. Regulatory reporting should be limited to matters actually within that agency’s authority, not ordinary commercial disagreements that belong in the contractual claims process.
If a Final Mile delivery or other transaction directly affects an individual consumer, an unresolved payment or consumer issue may be raised with the card issuer or the relevant state Attorney General or consumer-protection office where appropriate. Business-to-business customers should generally exhaust the contractual claim and account-escalation process first, since commercial freight disputes are often governed by transportation contracts rather than ordinary retail-consumer rules.
For a significant unresolved commercial dispute, review the transportation agreement, tariff, bill of lading, brokerage terms, or other contract governing the service. These documents determine whether the dispute is subject to litigation, arbitration, venue requirements, claim deadlines, or other procedures. For substantial losses or complex contractual matters, businesses may wish to seek advice from qualified transportation counsel before the relevant limitation period expires.
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