Cadence Bank Headquarters & Corporate Office

About Cadence Bank

Cadence Bank was a major regional bank serving consumers, businesses, corporations, municipalities, and institutional customers across the southern United States. Its services included checking and savings accounts, mortgages, commercial banking, treasury management, credit cards, wealth management, trust services, equipment leasing, investment services, and business lending. Before its acquisition, Cadence operated with dual headquarters in Houston, Texas and Tupelo, Mississippi and maintained hundreds of branches across nine states.

The modern Cadence organization was formed through the combination of BancorpSouth Bank and Cadence Bancorporation, after which the company adopted the Cadence Bank name. By the end of 2025, the bank had approximately $54 billion in assets, about $37 billion in loans, and approximately $44 billion in deposits, making it one of the larger regional banks in the South.

A major current correction is required for this page. Cadence Bank ceased to exist as a separate bank on February 1, 2026, when it merged into The Huntington National Bank as part of Huntington Bancshares Incorporated’s acquisition. Huntington completed the Cadence systems conversion in mid-June 2026, and former Cadence branches and customers were transitioned onto Huntington’s platform and brand. Therefore, Cadence Bank should now be presented as a former banking entity and legacy brand, not an independent current bank.

Cadence Bank Headquarters & Corporate Office Address

Current Headquarters

Cadence Bank no longer has an independent current headquarters because the bank’s separate legal existence ended on February 1, 2026.

The surviving bank is

The Huntington National Bank

Parent company headquarters

Huntington Bancshares Incorporated
41 South High Street
Columbus, OH 43287
United States

Corporate Office

Former Cadence offices and branches now operate as part of Huntington’s broader network following the successful systems conversion completed in June 2026.

Mailing Address

Former Cadence customers should now use current Huntington account correspondence instructions rather than mailing new complaints to legacy Cadence corporate offices unless a specific Huntington document instructs otherwise.

Other Important Address

Huntington’s principal executive office is

41 South High Street
Columbus, OH 43287

Former / Historical Headquarters

Before the merger, Cadence maintained dual headquarters in

Houston, Texas

and

Tupelo, Mississippi

Its principal office was

One Mississippi Plaza
201 South Spring Street
Tupelo, MS 38804

Former phone:

662-680-2000.

This address should now be labeled historical rather than current corporate headquarters.

Quick Information

Corporate Phone Number

Current parent company

614-480-2265

Huntington Bancshares Incorporated.

Customer Service Number

Legacy Cadence Customer Service was

888-797-7711

However, after the June 2026 systems conversion, former Cadence customers should use current Huntington support and account channels.

Corporate Office Address

Current parent company

41 South High Street, Columbus, OH 43287

Headquarters Address

Current parent headquarters

41 South High Street, Columbus, OH 43287

Email

Cadence no longer maintains a standalone public corporate email structure following the merger. Customers should use Huntington’s current secure-message, branch, and support channels.

Industry

Banking, Financial Services, Commercial Banking, Consumer Banking, Wealth Management and Lending

Founded

Cadence operated through predecessor banking institutions with long histories in the South. The modern Cadence brand was formed through bank combinations before the 2026 Huntington acquisition.

Number of Employees

Cadence no longer reports a standalone employee count because it has been integrated into Huntington.

Number of Stores / Locations / Customers / Assets

Before the merger, Cadence operated 390+ commercial banking and mortgage locations and had approximately $54 billion in assets at December 31, 2025.

Corporate Office Hours

No standalone Cadence corporate hours apply after the merger.

Website

Current parent bank

https://www.huntington.com/

Investor Relations / Careers Page

Investor Relations
https://ir.huntington.com/

Careers
https://www.huntington.com/careers

Cadence Bank Products & Services

Checking Accounts

Cadence offered personal checking accounts for everyday banking, debit-card usage, direct deposit, bill payment, and branch or digital access. Former Cadence consumer accounts were converted to Huntington systems during the 2026 integration.

Savings Accounts

Savings products provided customers with interest-bearing deposit options and access through branches and digital banking.

Money Market Accounts

Cadence offered money-market deposit accounts for customers seeking liquidity while maintaining interest-bearing balances.

Certificates of Deposit

CDs allowed customers to place funds for fixed terms in exchange for stated interest rates, subject to early-withdrawal rules.

Personal Loans

Cadence offered consumer credit products for qualifying personal borrowing needs.

Mortgage Loans

The bank originated and serviced home-purchase and refinance mortgage loans across its operating markets.

Home Equity Products

Eligible homeowners could access home equity lending products subject to underwriting, property value, and credit requirements.

Business Checking

Cadence provided deposit accounts designed for small and middle-market businesses, including transaction services, debit cards, and online banking.

Commercial Lending

Commercial services included working-capital loans, lines of credit, real estate finance, equipment finance, and other business borrowing solutions.

Treasury Management

Cadence offered receivables, payables, cash-management, fraud-control, ACH, wire, and liquidity-management tools for businesses.

Equipment Leasing

The bank provided equipment-leasing and financing solutions for commercial customers in selected industries.

Wealth Management

Cadence offered trust, investment advisory, financial planning, and wealth-management services for individuals, families, and institutions.

Trust Services

Trust and fiduciary services included estate administration, personal trusts, custody, and related wealth-management functions.

Commercial Real Estate Finance

Cadence financed commercial real estate acquisitions, development, construction, and investment properties.

Digital Banking

Online and mobile banking gave customers access to balances, transfers, bill payment, statements, and account-management tools.

Mortgage Servicing

Cadence serviced residential mortgage accounts and provided payment, escrow, payoff, and account assistance.

Branch Banking

Before conversion, the bank operated more than 390 commercial banking and mortgage locations across the South. These locations were integrated into Huntington’s branch network.

Cadence Bank Corporate Phone Numbers

Corporate Phone Number

Current parent company

614-480-2265.

Corporate Headquarters Number

614-480-2265

Headquarters Number

614-480-2265

Corporate Office Number

614-480-2265

Customer Service Number

Former Cadence Customer Service

888-797-7711

This number was used before systems conversion.

Customer Support Number

Former Cadence support

888-797-7711

For current service, use Huntington.

Toll-Free Number

Legacy Cadence

888-797-7711

Sales Number

No current Cadence sales line exists as a standalone entity.

Billing Number

Not applicable as a standalone current bank.

Regional Office Number

Former regional offices are now part of Huntington’s southern-market structure.

Branch Office Number

Former Cadence branches now operate within the Huntington network.

International Number

No standalone current Cadence international line.

Emergency / After-Hours Number

Use Huntington’s current fraud, card, and account-emergency support channels.

Investor Relations Number

Cadence Investor Relations no longer exists separately.Investor matters now belong to Huntington Bancshares Incorporated.

Media / Press Number

Media matters should now be directed to Huntington.

Human Resources Number

Employment and HR matters have transitioned to Huntington.

Reservations / Booking Number

Not applicable.

Former Tupelo Headquarters Number

662-680-2000.

How to Reach a Real Person at Cadence Bank

Because Cadence Bank has been legally merged into Huntington National Bank and the systems conversion was completed in June 2026, former Cadence customers should now contact Huntington Bank, not a separate Cadence corporate office. Huntington stated that the June conversion was the final major integration milestone, meaning former Cadence accounts and branches now operate through Huntington’s systems.

If you were a Cadence customer, have your current Huntington account number, former Cadence account information if relevant, debit-card details, branch location, transaction dates, loan number, mortgage number, or business-account information available. For matters involving a former Cadence branch, visiting or calling the same local location may still be useful because Huntington retained much of the branch network and customer-facing staff during integration.

For complaints involving legacy transactions that occurred before conversion, tell the Huntington representative that the issue originated with Cadence Bank and provide the original date and documentation. This helps the current servicing team search converted account records and distinguish a legacy Cadence matter from a post-conversion Huntington transaction.

How to File a Complaint Against Cadence Bank

Because Cadence Bank no longer exists as a separate institution, complaints should now generally be filed through Huntington. Gather account statements, transaction records, correspondence, loan or mortgage documents, branch information, dates, and any previous Cadence case numbers before escalating.

Step 1: Contact Customer Service

Start with Huntington Customer Service or the local former Cadence branch that now operates as Huntington. Explain that the issue involves a legacy Cadence account if the transaction occurred before the June 2026 conversion. Provide the account information, date, and specific disputed amount or service problem.

Step 2: Contact the Relevant Department

For mortgage, fraud, deposit, commercial banking, treasury-management, or wealth issues, ask to be transferred to the appropriate Huntington department. Legacy Cadence products were moved onto Huntington systems, so the correct post-merger team must now handle the investigation.

Step 3: Request Supervisor or Management Review

If the first representative cannot resolve the complaint, request a supervisor or branch manager. Provide old Cadence statements or communications if the matter predates conversion, along with any current Huntington documentation.

Step 4: Use the Company’s Written Complaint Channel

Submit a written complaint through Huntington’s secure-message, written correspondence, or official complaint process. Written records are especially important for disputes involving fees, loan servicing, fraud, credit reporting, or account conversion.

Step 5: Contact Corporate Headquarters

Serious unresolved matters can be escalated to

Huntington Bancshares Incorporated
41 South High Street
Columbus, OH 43287

Include the former Cadence account or branch information and explain that the issue originated before or during the merger conversion.

Step 6: Use the Specialized Complaint or Dispute Department

Fraud, mortgage servicing, credit reporting, commercial lending, or trust complaints should be routed to the specialized Huntington department that now owns the account. A general call-center representative may not have authority to resolve regulated financial disputes.

Step 7: File With the Appropriate Regulator

Banking complaints can be escalated to the appropriate federal banking regulator depending on the issue and entity involved. Consumer financial complaints may also be submitted to the Consumer Financial Protection Bureau for qualifying products and services.

Step 8: Use Consumer Protection or Financial Dispute Options

Customers can also consider state banking regulators, state Attorneys General, credit-reporting disputes, card-network dispute procedures, or payment-error processes depending on the complaint. Keep both legacy Cadence and current Huntington records together.

Step 9: Consider Formal Legal or Arbitration Procedures

If the matter remains unresolved, review the applicable deposit agreement, loan documents, mortgage contract, treasury-management agreement, or other account terms. Because the legal bank changed through merger, formal correspondence should identify both the original Cadence relationship and the current Huntington servicing entity.