Xcel Energy Headquarters & Corporate Office

About Xcel Energy

Xcel Energy Inc. is a major regulated electric and natural-gas utility headquartered in Minneapolis, Minnesota. Through four principal utility subsidiaries, the company serves approximately 3.9 million electric customers and 2.2 million natural-gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico, and Texas.

The company was incorporated in Minnesota in 1909 and has developed through decades of utility mergers and regional expansion. Its regulated operations now include Northern States Power Company-Minnesota, Northern States Power Company-Wisconsin, Public Service Company of Colorado, and Southwestern Public Service Company. Xcel also operates transmission, pipeline, and other energy-related subsidiaries as part of its broader infrastructure portfolio.

Xcel Energy is publicly traded on Nasdaq under ticker XEL and is led by Bob Frenzel, Chairman, President and Chief Executive Officer. The company reported 11,534 full-time employees at December 31, 2025. Xcel continues to invest in grid modernization, renewable generation, natural gas systems, nuclear energy, energy efficiency, electric-vehicle infrastructure, and other technologies while working toward a lower-carbon generation mix.

Xcel Energy Headquarters & Corporate Office Address

Current Headquarters

Xcel Energy Inc.
414 Nicollet Mall
Minneapolis, MN 55401
United States

Xcel’s 2025 Form 10-K identifies this address as its principal executive office.

Corporate Office

The main corporate office and headquarters are the same

414 Nicollet Mall
Minneapolis, MN 55401

Mailing Address

For general correspondence

Xcel Energy
414 Nicollet Mall
Minneapolis, MN 55401

For account-related requests

Xcel Energy
P.O. Box 8
Eau Claire, WI 54702-0008.

Other Important Address

Customer bill payments are mailed separately to

Xcel Energy
P.O. Box 9477
Minneapolis, MN 55484-9477.

Quick Information

Corporate Phone Number

612-330-5500

This is the principal executive office phone listed in Xcel Energy’s 2025 Form 10-K.

Customer Service Number

800-895-4999

Residential Customer Service.

Corporate Office Address

414 Nicollet Mall, Minneapolis, MN 55401

Headquarters Address

414 Nicollet Mall, Minneapolis, MN 55401

Email

inquire@xcelenergy.com

This email is published by Xcel for general customer inquiries.

Industry

Electric Utilities, Natural Gas Utilities, Power Generation, Renewable Energy, Transmission and Energy Efficiency

Founded

1909, based on Xcel Energy’s current SEC corporate history.

Number of Employees

11,534 full-time employees as of December 31, 2025.

Number of Customers

Approximately

3.9 million electric customers

and

2.2 million natural-gas customers.

Corporate Office Hours

Xcel does not publish general public walk-in hours for its corporate headquarters.

Website

https://www.xcelenergy.com/

Investor Relations

https://investors.xcelenergy.com/

Careers

https://jobs.xcelenergy.com/

Xcel Energy Products & Services

Electric Utility Service

Xcel Energy provides regulated electric utility service through subsidiaries serving customers in eight states. Its operations include electric generation, transmission, distribution, metering, billing, and customer-service functions for residential, commercial, and industrial users.

Natural Gas Service

Xcel provides regulated natural-gas service in several of its operating territories. Services include gas delivery, pipeline infrastructure, metering, billing, emergency response, and system maintenance for residential and business customers.

Power Outage Reporting

Customers can report electric outages through Xcel’s online tools, mobile app, or by calling 800-895-1999. Outage tools provide status information and restoration updates when available.

Gas Emergency Service

Suspected natural-gas leaks should be treated as emergencies. Customers should leave the area, contact emergency services where appropriate, and call Xcel’s Gas Emergency number at 800-895-2999.

Residential Customer Accounts

Residential customers can start, stop, transfer, or manage utility service, pay bills, view usage, update account information, and enroll in billing programs. Xcel’s Customer Service team can assist when self-service options do not resolve the issue.

Business Energy Service

Business customers use dedicated support at 800-481-4700 for account, billing, energy-management, commercial service, and related needs.

Renewable Energy

Xcel operates substantial wind and solar portfolios and continues to expand renewable generation. In 2025, its generation mix reached 53% carbon-free, including wind, nuclear, solar, and other renewable sources.

Nuclear Energy

Nuclear power forms a significant part of Xcel’s carbon-free generation portfolio. Current company data indicates nuclear energy provided approximately 12% of its 2025 energy mix.

Energy Efficiency Programs

Xcel offers efficiency programs and rebates for qualifying customers purchasing efficient appliances, HVAC equipment, building improvements, and other energy-saving technologies. Programs vary by state because utility regulation and available incentives differ across service territories.

Electric Vehicle Programs

Xcel supports electric-vehicle adoption through charging programs, rate options, incentives, and infrastructure projects in qualifying markets. Available offers depend on the customer’s state and utility subsidiary.

Renewable Choice Programs

Customers in participating areas may have access to voluntary renewable-energy programs that allow them to support wind, solar, or other renewable generation beyond the standard utility mix.

Builder and Construction Services

Builders, developers, and contractors can use Xcel’s dedicated Builder’s Call Line at 800-628-2121 for new service, construction, meter, and infrastructure coordination.

Mobile App

The Xcel Energy mobile app allows customers to pay bills, report outages, review usage, and manage account information from supported devices.

Energy Assistance

Customers experiencing payment difficulties can access state-specific payment arrangements, energy assistance resources, and affordability programs. Availability and eligibility differ by state and utility jurisdiction.

Xcel Energy Corporate Phone Numbers

Corporate Phone Number

612-330-5500.

Corporate Headquarters Number

612-330-5500

Headquarters Number

612-330-5500

Corporate Office Number

612-330-5500

Customer Service Number

800-895-4999.

Customer Support Number

800-895-4999

Toll-Free Number

800-895-4999

Business Customer Service

800-481-4700.

Electrical Outage Number

800-895-1999.

Gas Emergency Number

800-895-2999.

Builder’s Call Line

800-628-2121.

Call Before You Dig

811

Billing Number

No separate universal billing-only number is published. Residential billing issues use 800-895-4999.

Regional Office Number

Xcel’s operating companies maintain regional teams, but there is no single universal regional-office number for customer use.

Investor Relations Number

612-215-4535

Current Investor Relations contact

Roopesh Aggarwal, Vice President – Investor Relations.

Shareholder Services Number

877-778-6786.

Media / Press Number

Corporate Media

612-215-5300

Media email

mediainquiries@xcelenergy.com.

Colorado Media Number

303-294-2300

Wisconsin / Michigan Media Number

715-737-2565

New Mexico / Texas Media Number

806-378-2714.

Human Resources Number

No universal public applicant HR phone number is prominently published.

Careers

https://jobs.xcelenergy.com/

International Number

Xcel primarily serves U.S. utility customers and does not publish a universal international Customer Service number.

How to Reach a Real Person at Xcel Energy

Residential customers should call 800-895-4999 for account, billing, start/stop service, payment, and other standard utility questions. Have the account number, service address, customer name, bill, and any previous case information ready. Business customers should call 800-481-4700, which routes directly to specialists who work with commercial accounts.

For an electric outage, call 800-895-1999 rather than the general Customer Service number. For a gas emergency, use 800-895-2999. Xcel also accepts general written customer inquiries at inquire@xcelenergy.com, and account-related correspondence can be mailed to P.O. Box 8, Eau Claire, Wisconsin.

Because Xcel serves eight states, some programs, tariffs, consumer protections, and regulatory escalation routes vary by jurisdiction. When escalating an issue, specify the state, service address, Xcel utility subsidiary if known, and exact disputed billing or service dates so the representative can apply the correct state rules.

How to File a Complaint Against Xcel Energy

Complaints may involve billing, estimated meter usage, service interruptions, outages, tree trimming, construction damage, payment arrangements, gas service, customer treatment, or other regulated utility matters. Keep bills, photographs, payment receipts, outage logs, correspondence, and previous case numbers before escalating.

Step 1: Contact Customer Service

Call 800-895-4999 for residential concerns or 800-481-4700 for business accounts. Explain the complaint clearly and provide the account number, service address, disputed dates, and the remedy requested. Ask the representative to document the issue and provide any available reference number.

Step 2: Contact the Relevant Department

Use the specific operational channel when possible. Electric outages use 800-895-1999, gas emergencies use 800-895-2999, and construction or new-service questions may use 800-628-2121. A complaint about an operational event is more likely to be resolved quickly when it reaches the team responsible for that function.

Step 3: Request Supervisor or Management Review

If the first representative cannot resolve the issue, request a supervisor or escalation review. Provide the earlier case number and summarize what has already been attempted. For reliability complaints, include outage dates and durations. For billing complaints, identify the exact charges, meter readings, rates, or payments you dispute.

Step 4: Use the Company’s Written Complaint Channel

Xcel provides an online Contact Us form and accepts customer correspondence by mail. Written complaints are especially useful when the dispute requires bills, photographs, damage estimates, or a detailed chronology. Keep a copy of the submitted form and all supporting documents.

Step 5: Contact Corporate Headquarters

Serious unresolved corporate correspondence can be mailed to Xcel Energy, 414 Nicollet Mall, Minneapolis, MN 55401. Include the account and service information, earlier complaint numbers, supporting evidence, and a clear statement of what resolution is requested. Headquarters mail should not replace emergency outage or gas-leak reporting.

Step 6: Use the Specialized Complaint or Dispute Department

For damage related to utility construction, vegetation management, billing programs, or other specialized services, request the responsible operational department or claims process. If the complaint concerns shareholder matters rather than utility service, use 877-778-6786 or Investor Relations instead of Customer Service.

Step 7: File With the Appropriate Regulator

Xcel is regulated separately in each state it serves. Utility complaints may therefore be escalated to the appropriate state public utility or public service commission in Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico, or Texas. The regulator should match the service address, not necessarily Xcel’s Minneapolis headquarters.

Step 8: Use Consumer Protection or Financial Dispute Options

Payment disputes may also involve the customer’s bank or card issuer, while allegations of deceptive or unfair practices may be submitted to the relevant state Attorney General or consumer-protection agency. Keep Xcel’s responses and any state utility complaint number so parallel complaints do not become inconsistent.

Step 9: Consider Formal Legal or Arbitration Procedures

For serious property damage, contractual disputes, or claims not resolved through Customer Service and the state regulator, review the applicable utility tariff and legal remedies before proceeding. A qualified attorney in the state where service is provided can explain whether small claims court, civil litigation, administrative review, or another formal process is appropriate. Preserve all documentary evidence.