Life Time Group Hldgs Headquarters & Corporate Office

Life Time Group Hldgs

About Life Time Group Holdings

Life Time Group Holdings, Inc. is a publicly traded health, fitness, wellness, leisure, and lifestyle company headquartered in Chanhassen, Minnesota. Founder Bahram Akradi started Life Time in 1992 with the goal of creating a broad healthy-living experience rather than a conventional fitness-club model. The company now operates large athletic country clubs that combine fitness floors, pools, group classes, personal training, racquet sports, cafés, spas, children’s programming, recovery services, and other health and leisure amenities.

Life Time has expanded well beyond traditional gym memberships. Its ecosystem now includes more than 190 athletic country clubs across the United States and Canada, the Life Time digital app, L•AI•C AI-powered health tools, athletic events, Life Time Work, Life Time Living, LifeSpa, LifeCafe, pickleball and tennis programming, children’s services, personal training, and nutritional products. Current corporate information states that the company serves nearly 1.6 million individual members and employs more than 45,000 team members.

Life Time Group Holdings is listed on the New York Stock Exchange under ticker LTH. Founder Bahram Akradi continues to serve as Chairman and Chief Executive Officer. The company returned to the public markets through an IPO in October 2021 after previously operating under private ownership. Current 2026 SEC filings continue to identify 2902 Corporate Place, Chanhassen, MN 55317 as its principal executive office.

Quick Information

Corporate Phone Number

952-947-0000

Current SEC filings list this as the registrant’s principal executive-office telephone number.

Customer Service Number

1-855-430-5433

Life Time publishes this number for questions about clubs and membership options. Current hours are Monday through Friday, 8:00 AM to 8:00 PM Central Time.

Corporate Office Address

Life Time Group Holdings, Inc.
2902 Corporate Place
Chanhassen, MN 55317
United States

Headquarters Address

Life Time Group Holdings, Inc.
2902 Corporate Place
Chanhassen, MN 55317
United States.

Email

Investor Relations: investorrelations@lifetime.life

Media Relations: publicrelations@lifetime.life

Applicant Technical Support: hrsupport@lt.life.

Industry

Health and Fitness, Wellness, Athletic Country Clubs, Leisure, Personal Training, Racquet Sports, Digital Fitness and Lifestyle Services

Founded

1992

Founder

Bahram Akradi.

Number of Employees

45,000+ team members

Life Time’s current Investor Relations profile reports more than 45,000 team members. Its year-end 2025 Form 10-K reported more than 44,000 employees at that date.

Number of Locations

190+ athletic country clubs

across the U.S. and Canada.

Corporate Office Hours

Corporate visitor hours are not prominently published.

Membership information line

Monday to Friday, 8:00 AM to 8:00 PM CT.

Website

https://www.lifetime.life/

Investor Relations

https://ir.lifetime.life/

Careers Page

https://careers.lifetime.life/

Life Time Products & Services

Athletic Country Club Memberships

Life Time offers monthly memberships giving access to athletic country clubs, with access levels and pricing varying by home club and membership category. Certain premium amenities or areas can carry additional fees or restrictions.

One-Day Memberships

Customers who do not want a recurring membership can purchase qualifying one-day access at participating locations. This allows prospective members or occasional visitors to experience selected club amenities.

Fitness Floors

Life Time clubs include extensive strength, cardiovascular, functional-training, and free-weight areas. Club size and available equipment vary, but large-format fitness floors are central to the athletic-country-club model.

Personal Training

Certified personal trainers provide individualized exercise programming, coaching, strength development, body-composition guidance, and performance support. Life Time reported more than 11,100 certified fitness professionals at the end of 2025.

Group Fitness Classes

Life Time offers studio classes such as strength, cycling, dance, conditioning, barre, Pilates, and other instructor-led formats. Schedules vary by club and membership access level.

Yoga

Dedicated yoga programming includes multiple class types for flexibility, recovery, strength, and mindfulness. Some larger clubs maintain dedicated yoga studios and specialized instructors.

Indoor and Outdoor Pools

Many Life Time athletic country clubs offer lap pools, leisure pools, outdoor pools, waterslides, and aquatic programming. Pool availability and seasonal access vary by property.

Swimming Lessons

Life Time provides swimming instruction for children and adults at participating clubs. Programs may include beginner lessons, stroke development, swim teams, and private instruction.

Tennis

Selected clubs include indoor and outdoor tennis courts, leagues, lessons, camps, and competitive programming. Court access and reservation policies vary by membership and club.

Pickleball

Life Time has expanded pickleball programming significantly, with dedicated courts, lessons, leagues, tournaments, and social play at participating locations.

Basketball

Many larger clubs include indoor basketball courts supporting open play, leagues, clinics, and youth programming.

Kids Academy

Kids Academy provides supervised activities and enrichment for younger household members while parents use the club. Programming can include movement, learning, arts, sports, and age-appropriate activities.

LifeSpa

LifeSpa offers salon, massage, skincare, recovery, and wellness services at participating clubs. Treatments generally carry separate service fees beyond ordinary club dues.

LifeCafe

LifeCafe provides meals, smoothies, snacks, beverages, and nutrition-oriented food options at many Life Time locations. The café is designed to complement the company’s broader healthy-living environment.

Life Time App

The Life Time app supports class scheduling, club information, workouts, digital content, reservations, and membership-related tools.

L•AI•C

L•AI•C is Life Time’s AI-powered health companion within its broader digital ecosystem. The company positions the service as part of its growing digital health and wellness platform.

Life Time Work

Life Time Work combines premium coworking and office space with access to the broader Life Time environment at selected locations. Dedicated Work management teams support members with workspace-specific questions.

Life Time Living

Life Time Living combines residential development with proximity or integration with Life Time athletic-country-club amenities in selected markets.

Athletic Events

Life Time organizes more than 25 major athletic events, including running, cycling, triathlon, and endurance experiences.

Nutritional Supplements

Life Time markets branded nutrition and supplement products designed to complement training, recovery, healthy aging, and wellness goals.

Life Time Corporate Phone Numbers

Corporate Phone Number

952-947-0000

Corporate Headquarters Number

952-947-0000

Headquarters Number

952-947-0000

Corporate Office Number

952-947-0000

Customer Service Number

1-855-430-5433

Membership Support Number

1-855-430-5433

Toll-Free Number

1-855-430-5433

Sales Number

For membership information and club tours

1-855-430-5433

Billing Number

Life Time does not publish one nationwide billing-only number. Membership and billing issues should begin with the member’s home club or 1-855-430-5433.

Regional Office Number

No universal regional-office number is publicly listed.

Branch / Club Office Number

Each athletic country club has its own local telephone number.

Use the official club locator on LifeTime.life.

International Number

Life Time operates in the United States and Canada, but no one universal international Customer Service number is published.

Emergency / After-Hours Number

No universal corporate emergency hotline is published. Immediate safety or medical emergencies should be reported to club staff and local emergency services.

Investor Relations Number

952-229-7401
952-406-2322

Investor Relations email

investorrelations@lifetime.life.

Media / Press Number

952-229-7435

Email

publicrelations@lifetime.life.

Human Resources Number

Life Time does not publish one universal applicant HR line.

Application technical issues

hrsupport@lt.life.

Reservations / Booking Number

Class, service, and court reservations are generally managed through the relevant club or Life Time app rather than a national reservation number.

How to Reach a Real Person at Life Time

For membership questions, call 1-855-430-5433 Monday through Friday from 8:00 AM to 8:00 PM Central Time. If the matter relates to one particular club, it is generally faster to contact that club’s front desk or member-services team because local staff can review check-in access, classes, lockers, pools, childcare, personal training, and other club-specific matters.

Members should have their name, home club, membership information, billing date, and any previous case or email history available. Membership cancellation can currently be initiated online or in the app, by email, or through the club, subject to the required notice period. This means customers should retain screenshots or confirmations showing when a cancellation or membership-change request was submitted.

For investor or corporate matters, use the dedicated Investor Relations or media contacts rather than member support. Headquarters can also be reached through 952-947-0000 for appropriate corporate routing. Using the home club first for ordinary membership problems usually produces a faster resolution.

Life Time Headquarters & Corporate Office Address

Current Headquarters

Life Time Group Holdings, Inc.
2902 Corporate Place
Chanhassen, MN 55317
United States

Current 2026 SEC filings continue to use this address as the company’s principal executive office.

Corporate Office

The corporate headquarters consists of two company-owned, approximately 105,000-square-foot, three-story buildings located next to Life Time’s Chanhassen athletic country club.

Mailing Address

For ordinary corporate correspondence

Life Time Group Holdings, Inc.
2902 Corporate Place
Chanhassen, MN 55317

Other Important Address

Transfer-agent correspondence is handled through

EQ
P.O. Box 500
Newark, NJ 07101

This address is for shareholder servicing rather than membership complaints.

How to File a Complaint Against Life Time

Life Time complaints can involve membership billing, cancellation, club access, employee interactions, class reservations, personal training, childcare, amenities, cleanliness, digital services, or other member experiences. Before escalating, collect the membership details, home club, dates, invoices or billing statements, relevant app screenshots, emails, and names of any team members already contacted.

Step 1: Contact Customer Service

Start with 1-855-430-5433 for general membership assistance, or contact the member’s home club directly. Explain the complaint clearly, provide the membership information, and identify the exact charge, service, date, or club involved. If the issue occurred inside a club, ask the front desk to connect you with the appropriate member-services representative.

Step 2: Contact the Relevant Department

Use the department responsible for the issue. Personal-training complaints should go to the training manager, Kids Academy concerns to childcare leadership, LifeSpa matters to spa management, and Life Time Work concerns to the local Work management team. Billing or membership-change issues should be handled through Member Services or the home club rather than unrelated operational departments.

Step 3: Request Supervisor or Management Review

If the first employee cannot resolve the complaint, request the club’s General Manager or another senior manager. Provide your previous contact history and clearly explain what remains unresolved. For recurring billing, cancellation, or access disputes, give exact dates and retain screenshots from the app or online account so management can compare them with the membership record.

Step 4: Use the Company’s Written Complaint Channel

Submit important membership or billing disputes in writing, especially when a cancellation, suspension, fee adjustment, or account change is involved. Life Time currently allows membership cancellation online or in-app, by email, or through the club, so keep the confirmation or email trail showing when notice was given.

Step 5: Contact Corporate Headquarters

For unresolved corporate matters, write to Life Time Group Holdings, Inc., 2902 Corporate Place, Chanhassen, MN 55317. Provide your membership name, home club, case history, dates, disputed amounts, and requested resolution. Corporate headquarters should generally be used after the home club and normal membership-support channels have been given an opportunity to respond.

Step 6: Use the Specialized Complaint or Dispute Department

Digital-service disputes should follow the applicable Life Time Digital or website terms. Investor, shareholder, media, and employment complaints have separate corporate channels. For contractual membership disputes, review the membership agreement that was accepted at enrollment because specific club memberships can carry additional policies beyond the general website terms.

Step 7: File With the Appropriate Regulator

The appropriate regulator depends on the complaint. Health-club membership and billing complaints may fall under state consumer-protection or health-club laws, while privacy concerns can be submitted under applicable state privacy statutes. Safety or facility-code matters may involve local authorities. Regulators should be selected based on the actual issue rather than using a generic complaint agency.

Step 8: Use Consumer Protection or Financial Dispute Options

For a disputed card charge that Life Time has not resolved, customers can contact their payment-card issuer after preserving cancellation confirmations, invoices, membership terms, and prior correspondence. A state Attorney General or consumer-protection agency may also accept complaints about membership practices, advertising, recurring charges, or other consumer issues.

Step 9: Consider Formal Legal or Arbitration Procedures

Life Time’s website and digital terms include binding individual arbitration provisions, with exceptions including certain small-claims and personal-injury matters. The applicable membership agreement may contain additional dispute provisions, so review the actual contract before beginning formal action. Depending on the claim, options may include small-claims court, arbitration through an identified provider such as AAA or JAMS, or legal advice from a qualified attorney.

tony jake

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