Maurices Headquarters & Corporate Office

About maurices

maurices is an American women’s fashion retailer headquartered in Duluth, Minnesota. The company was founded in 1931 by E. Maurice Labovitz, who opened a small women’s clothing store in Duluth. Over more than nine decades, maurices developed into a national and cross-border specialty retailer focused on affordable women’s fashion, denim, tops, dresses, shoes, accessories, intimate apparel, and inclusive sizing.

Current official maurices materials describe the company as having about 900 stores in the United States and Canada. Its store network is concentrated heavily in hometown and smaller-market communities where the company emphasizes personalized service rather than relying only on large metropolitan shopping districts. maurices offers inclusive sizing from approximately 0 to 24 and operates both physical retail stores and a major e-commerce business.

maurices has changed ownership several times. Ascena Retail Group sold the business in 2019 to an affiliate of OpCapita LLP in a transaction valued at approximately $300 million, and current records continue to identify OpCapita as maurices’ parent organization. The company remains privately held. George Goldfarb is the current Chief Executive Officer, having returned to maurices in 2024 after previously leading the retailer for many years.

maurices Headquarters & Corporate Office Address

Current Headquarters

Maurices Incorporated
425 W. Superior Street
Duluth, MN 55802
United States

Current maurices Terms, privacy materials, and corporate pages continue to use this Duluth address.

Corporate Office

maurices’ corporate headquarters at 425 W. Superior Street supports merchandising, planning, digital, technology, marketing, human resources, finance, supply chain, communications, and company leadership.

Mailing Address

Maurices Customer Service
425 W. Superior Street
Duluth, MN 55802

Other Important Address

Formal dispute notices under the current Terms may be sent to

Maurices Customer Service
425 W. Superior St.
Duluth, MN 55802

or by email to

customerservice@maurices.com.

Former / Historical Headquarters

maurices has deep roots in Duluth and continues to be headquartered there. Older addresses elsewhere generally relate to stores, distribution, design, or other facilities rather than a replacement corporate headquarters.

Quick Information

Corporate Phone Number

maurices does not prominently publish a separate headquarters-only switchboard. The main verified Customer Service number is 1-866-977-1542.

Customer Service Number

1-866-977-1542.

Corporate Office Address

425 W. Superior Street, Duluth, MN 55802

Headquarters Address

425 W. Superior Street, Duluth, MN 55802

Email

customerservice@maurices.com.

Industry

Women’s Fashion Retail, Apparel, Footwear, Accessories and E-Commerce

Founded

1931

Number of Employees

Current maurices careers materials describe the workforce as 9,000+ associates.

Number of Stores

Official company materials describe approximately 900 locations across the U.S. and Canada.

Corporate Office Hours

Public walk-in corporate hours are not prominently published.

Website

https://www.maurices.com/

Careers Page

https://careers.maurices.com/

maurices Products & Services

Women’s Tops

maurices sells T-shirts, blouses, sweaters, tanks, tunics, button-downs, and other tops in standard and plus sizes. New seasonal styles are added throughout the year.

Jeans

Denim is one of maurices’ core categories. The retailer offers multiple rises, washes, lengths, fits, leg shapes, and inclusive sizes designed for everyday and casual wear.

Pants

The assortment includes casual pants, workwear styles, leggings, pull-on pants, cargo-inspired silhouettes, and seasonal bottoms.

Dresses

maurices offers casual, work, occasion, maxi, mini, and seasonal dresses. The company emphasizes accessible pricing and inclusive sizing.

Skirts

Customers can shop denim, casual, dress, and seasonal skirts in multiple lengths and fits.

Shorts

Shorts include denim, casual, utility, lounge, and seasonal styles in standard and plus sizing.

Plus Size Clothing

maurices is known for inclusive women’s sizing and offers many apparel categories through approximately size 24.

Intimate Apparel

The company sells bras, underwear, camisoles, and other intimate apparel. maurices expanded this category with a size-inclusive intimate collection.

Shoes

Footwear includes sneakers, boots, sandals, flats, heels, and seasonal styles.

Jewelry

maurices sells earrings, necklaces, bracelets, rings, and fashion jewelry designed to coordinate with its clothing collections.

Handbags and Accessories

Accessories include handbags, belts, scarves, hats, hair accessories, sunglasses, and other fashion items.

Activewear

Customers can purchase leggings, active tops, joggers, and athleisure pieces for casual wear and light activity.

Sleepwear and Loungewear

Lounge and sleep categories include pajama-style pieces, soft sets, robes, relaxed pants, and comfortable tops.

Gift Cards

maurices sells physical and digital gift cards for in-store and online purchases.

mRewards

The mRewards loyalty program allows customers to earn points and receive rewards on qualifying purchases.

maurices Credit Card

The maurices credit card offers qualifying cardholder benefits such as discounts and shipping-related perks subject to current terms.

Online Shopping

Customers can shop through maurices.com and have orders shipped to their home or eligible stores.

Ship to Store

maurices supports qualifying ship-to-store orders, allowing customers to collect purchases at a selected retail location.

Returns

Eligible purchases can be returned under maurices’ current store and online return policies. Requirements depend on the transaction, product condition, and method of return.

maurices Corporate Phone Numbers

Corporate Phone Number

No separate headquarters-only public number is prominently listed.

Corporate Headquarters Number

Main public contact: 1-866-977-1542

Headquarters Number

1-866-977-1542

Corporate Office Number

1-866-977-1542

Customer Service Number

1-866-977-1542.

Customer Support Number

1-866-977-1542

Toll-Free Number

1-866-977-1542

Sales Number

No separate nationwide sales number is publicly listed.

Billing Number

No universal public billing department number is prominently published. Customers should contact Customer Service for order billing and use the card issuer’s official number for maurices credit-card account matters.

Regional Office Number

No universal regional-office number is published.

Branch Office Number

Individual store numbers are available through the Store Locator.

International Number

No universal international Customer Service number is prominently published.

Emergency / After-Hours Number

No corporate after-hours emergency line is publicly listed.

Investor Relations Number

Not applicable because maurices is privately held.

Media / Press Number

No permanent universal press number is prominently published on the main Customer Service pages.

Human Resources Number

No universal applicant HR number is prominently listed. Career inquiries are handled through the maurices careers platform.

Customer Service Email

customerservice@maurices.com.

How to Reach a Real Person at maurices

For online orders, returns, delivery, sizing, rewards, merchandise, store feedback, or account questions, call 1-866-977-1542 or email customerservice@maurices.com. maurices also provides live chat and SMS support through its website. Have the order number, email address used for the purchase, item details, receipt, and store location ready before contacting support.

For a problem involving a specific store, call or visit that location and ask for the Store Leader first. Store management is usually the fastest route for transaction corrections, merchandise issues, employee interactions, or in-store returns. If the matter remains unresolved, escalate to central Customer Service with the store address and details of the earlier discussion.

Formal disputes and unresolved written complaints can be sent to Maurices Customer Service, 425 W. Superior St., Duluth, MN 55802 or customerservice@maurices.com. The company’s current Terms specifically establish these channels for dispute notices.

How to File a Complaint Against maurices

Complaints may concern online orders, refunds, delivery, damaged merchandise, store employees, credit-card promotions, mRewards, discrimination, privacy, or other customer-service matters. Keep receipts, order confirmations, store location, dates, payment records, screenshots, and previous communications.

Step 1: Contact Customer Service

Call 1-866-977-1542 or email customerservice@maurices.com. Explain the problem, provide the order or transaction information, and request a specific resolution.

Step 2: Contact the Relevant Department

Store-specific matters should first go to the local Store Leader. Online-order concerns belong with central Customer Service, while card-account questions may require the financial institution that issues the maurices credit card.

Step 3: Request Supervisor or Management Review

If the first response does not resolve the complaint, ask for management review. Provide the prior case details, explain what remains unresolved, and identify the remedy you expect.

Step 4: Use the Company’s Written Complaint Channel

Email customerservice@maurices.com so the complaint has a written record. Include photographs, receipts, screenshots, or shipping details when relevant.

Step 5: Contact Corporate Headquarters

Send formal correspondence to Maurices Incorporated, 425 W. Superior Street, Duluth, MN 55802. Include copies rather than originals of supporting documents and keep proof of mailing.

Step 6: Use the Specialized Complaint or Dispute Department

Current maurices Terms require a good-faith informal resolution process before certain disputes proceed further. A formal Notice of Dispute can be sent by email or U.S. mail using the Customer Service contacts above.

Step 7: File With the Appropriate Regulator

Privacy, employment, discrimination, or accessibility complaints may be submitted to the appropriate state or federal regulator depending on the nature of the issue. Retail pricing and consumer-law complaints may fall under state consumer-protection agencies.

Step 8: Use Consumer Protection or Financial Dispute Options

Card-payment disputes can be raised with the financial institution or payment provider after attempting to resolve them with maurices. Customers may also contact the state Attorney General or consumer-protection office for unresolved retail complaints.

Step 9: Consider Formal Legal or Arbitration Procedures

maurices’ current Terms contain an individual arbitration process administered through National Arbitration and Mediation (NAM) after the required informal dispute period, subject to the terms and applicable exceptions. Anyone considering arbitration or another formal legal remedy should read the current Terms carefully and preserve all written complaint records and transaction evidence.

Kevin

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