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About East Jefferson General Hospital

East Jefferson General Hospital is a major community and academic hospital located in Metairie, Louisiana, serving Jefferson Parish and the greater New Orleans region. The hospital provides emergency care, primary care, cancer treatment, cardiovascular care, surgery, women’s health, rehabilitation, imaging, specialty medicine, and other inpatient and outpatient services. The HeadquarterLocation URL is filed under Michigan, but that classification is incorrect. East Jefferson General Hospital is located in Louisiana.

East Jefferson General Hospital has a long history of community healthcare and was notable for becoming Louisiana’s first Nurse Magnet hospital in 2002. Today it operates as part of LCMC Health, a regional nonprofit healthcare system serving New Orleans and Southeast Louisiana. The hospital has also expanded its academic role through its relationship with Tulane School of Medicine and the integration of Tulane Medical Center services into the East Jefferson campus.

LCMC Health has made a substantial investment in East Jefferson General Hospital, including a reported $216 million investment in facilities, specialty services, academic medicine, and modernization. Gregory Nielsen currently serves as CEO of East Jefferson General Hospital and Lakeside Hospital, while Brad Sinclair serves as CFO. East Jefferson should therefore be presented as an LCMC Health hospital, not as a standalone corporate system headquartered in Michigan.

East Jefferson General Hospital Headquarters & Corporate Office Address

Current Headquarters / Hospital Address

East Jefferson General Hospital
4200 Houma Boulevard
Metairie, LA 70006
United States

This is the hospital’s current verified main address.

Corporate Office

East Jefferson General Hospital is part of LCMC Health, so broader corporate administration is handled within the LCMC Health system. For hospital-level matters, 4200 Houma Boulevard is the principal address.

Other Important Address

LCMC Health careers and corporate operations also use

1100 Poydras Street, Suite 2500
New Orleans, LA 70163

This is a broader LCMC Health corporate/careers address rather than the East Jefferson hospital address.

Former / Historical Headquarters

The page’s Michigan category is outdated or incorrect. East Jefferson General Hospital has long operated in the Metairie/New Orleans area and should be associated with Louisiana, not Michigan.

Quick Information

Corporate Phone Number

504-503-4000.

Customer Service Number

For general hospital information

504-503-4000

For financial assistance

504-503-4040.

Corporate Office Address

4200 Houma Boulevard, Metairie, LA 70006

Headquarters Address

4200 Houma Boulevard, Metairie, LA 70006

Email

East Jefferson does not prominently publish one universal public email for all patient issues. Patients should use the hospital’s contact and patient-support channels.

Industry

Healthcare, Hospital Services, Academic Medicine, Emergency Care and Specialty Medicine

Founded

East Jefferson General Hospital has served the East Bank community for decades and currently operates as an established LCMC Health hospital.

Number of Employees

East Jefferson does not currently publish a standalone precise public employee count.

Number of Locations

The main hospital is at 4200 Houma Boulevard, with multiple East Jefferson clinics and specialty practices around the Metairie campus.

Corporate Office Hours

Hospital departments operate according to service-specific hours. Emergency services operate continuously.

Website

https://www.lcmchealth.org/east-jefferson-general-hospital/

Careers Page

https://careers.lcmchealth.org/

East Jefferson General Hospital Products & Services

Emergency Care

East Jefferson General Hospital provides emergency medical services for serious illness, injury, and acute conditions. The hospital supports 24-hour emergency evaluation and coordinates advanced specialty care when patients require admission or transfer.

Cancer Care

East Jefferson provides cancer diagnosis, treatment, oncology services, research support, and specialty care. The campus includes LCMC Health cancer-related services and specialized research resources.

Heart and Vascular Care

The hospital provides cardiology and vascular services including diagnostic testing, treatment, procedures, and ongoing cardiovascular management. Current campus information identifies dedicated Heart and Vascular Care services around the Houma Boulevard medical complex.

Primary Care

East Jefferson operates primary and family-care practices for routine health needs, chronic-disease management, preventive care, and referrals to specialists. Current locations include practices at 4228 and 4315 Houma Boulevard.

Women’s Health

Women’s health services include gynecology, obstetric care, preventive services, and specialty treatment. East Jefferson maintains women’s health practices and services across its Metairie campus.

Surgery

East Jefferson provides general and specialty surgical services. The current network includes dedicated surgery offices and specialists serving patients before, during, and after hospital procedures.

Imaging

Hospital imaging services support diagnosis and treatment planning through X-ray, CT, MRI, ultrasound, and other diagnostic technologies.

Rehabilitation

East Jefferson provides rehabilitation services designed to help patients recover mobility, strength, speech, and daily function after injury, illness, surgery, or hospitalization.

Gastroenterology

The hospital and associated specialists provide gastrointestinal and digestive-health care, including diagnostic evaluation and treatment of complex conditions.

Neurology

Neurology and related hospital medicine services support patients with brain, nerve, stroke, and other neurological conditions.

Pain Medicine

East Jefferson-affiliated physicians provide pain-management services for qualifying acute and chronic conditions.

Allergy, Immunology and Rheumatology

East Jefferson’s current network includes Tulane-linked allergy, immunology, and rheumatology services in Metairie.

Eye Care

Tulane Eye Care services are available within the East Jefferson network at 4224 Houma Boulevard.

Academic Medicine

East Jefferson has expanded as an academic center through the integration of Tulane School of Medicine-related services. This brings clinical training, specialty physicians, and academic medicine into the hospital’s community-care model.

East Jefferson General Hospital Corporate Phone Numbers

Corporate Phone Number

504-503-4000.

Corporate Headquarters Number

504-503-4000

Headquarters Number

504-503-4000

Corporate Office Number

504-503-4000

Customer Service Number

504-503-4000

Customer Support Number

General hospital routing uses 504-503-4000.

Toll-Free Number

No universal toll-free hospital number is prominently published.

Sales Number

Not applicable.

Billing Number

Billing contacts vary by patient account and LCMC Health billing arrangement. Patients should use the billing information shown on their statement or LCMC Health’s billing support tools.

Financial Assistance Number

504-503-4040.

Regional Office Number

Not applicable as a traditional regional-office structure. East Jefferson operates within LCMC Health.

Branch Office Number

Clinic and physician-office numbers vary by location. Current primary-care examples include 504-454-7878 and 504-503-5250.

International Number

No separate international patient line is prominently published.

Emergency / After-Hours Number

For medical emergencies, call 911.

Investor Relations Number

Not applicable in the traditional shareholder sense because LCMC Health is a nonprofit healthcare system.

Media / Press Number

Media inquiries are handled through LCMC Health’s corporate communications channels.

Human Resources Number

No universal East Jefferson applicant HR number is publicly emphasized. Careers are managed through LCMC Health.

Reservations / Booking Number

Not applicable. Medical appointments are scheduled through the relevant clinic or provider.

How to Reach a Real Person at East Jefferson General Hospital

For general hospital information, call 504-503-4000. Have the patient’s name, department, physician, appointment date, or service needed ready before calling. If the issue concerns a specific clinic, it is often faster to call that clinic directly because East Jefferson operates numerous specialty and primary-care offices around the Metairie campus.

For billing or financial-assistance concerns, call 504-503-4040. Patients dealing with a care complaint should ask for the appropriate department manager, nursing leader, patient-relations representative, or hospital administration. For urgent clinical concerns during an active hospitalization, raising the issue directly with the care team can allow faster review.

How to File a Complaint Against East Jefferson General Hospital

Complaints may involve patient care, billing, hospital staff, communication, cleanliness, privacy, financial assistance, accessibility, discharge planning, or another hospital experience. Gather the patient’s name, date of birth, date of service, department, physician names, bills, medical records, photographs if appropriate, and any previous complaint reference numbers.

Step 1: Contact Customer Service

Start by calling 504-503-4000 and ask to be connected with the department involved or the appropriate patient-relations contact. Explain the concern clearly and provide the date, location, provider, and requested resolution.

Step 2: Contact the Relevant Department

If the complaint concerns medical care, speak with the nurse manager, physician office, department manager, or clinical leader responsible for that service. Financial issues should be directed to billing or financial assistance, while privacy or medical-record matters should go to the relevant records or privacy team.

Step 3: Request Supervisor or Management Review

If the frontline department does not resolve the issue, request review by a department director, hospital administrator, patient-relations manager, or another senior leader. Provide the previous contact history so management can see what has already been attempted.

Step 4: Use the Company’s Written Complaint Channel

Submit the complaint in writing through the hospital or LCMC Health’s patient-feedback process. Written complaints should include the patient’s information, dates, providers involved, facts, and the resolution requested.

Step 5: Contact Corporate Headquarters

For an unresolved hospital-level matter, send written correspondence to East Jefferson General Hospital, 4200 Houma Boulevard, Metairie, LA 70006. Keep copies and proof of delivery.

Step 6: Use the Specialized Complaint or Dispute Department

Financial-assistance complaints can use 504-503-4040. Medical-record, privacy, discrimination, or clinical-quality complaints should be directed to the applicable specialized LCMC Health team rather than remaining only with a general hospital operator.

Step 7: File With the Appropriate Regulator

Healthcare-quality, licensing, safety, or professional-conduct complaints may be filed with the Louisiana Department of Health, the relevant professional licensing board, CMS, or another healthcare regulator depending on the issue.

Step 8: Use Consumer Protection or Financial Dispute Options

Billing or collection disputes may also involve the patient’s insurer, Medicare, Medicaid, a state insurance regulator, or consumer-protection authorities. Patients should first obtain an itemized bill and written explanation of benefits.

Step 9: Consider Formal Legal or Arbitration Procedures

For serious unresolved medical, financial, or legal disputes, patients may seek independent legal advice. Preserve medical records, bills, correspondence, complaint responses, and other documentation before taking formal action.