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- Chrysler
About Chrysler
Chrysler is one of America’s oldest automotive brands and is currently part of Stellantis N.V. The brand traces its origins to 1925, making 2025 its 100th anniversary year. Chrysler has played a major role in the U.S. automotive industry through passenger cars, engineering innovations, minivans, family vehicles, and technologies that have influenced the broader automotive market.
Today, Chrysler operates under FCA US LLC, the U.S. operating subsidiary within Stellantis. The company’s North America Headquarters and Technology Center is located in Auburn Hills, Michigan. Stellantis continues to identify Auburn Hills as its North America headquarters and used the campus for its 2026 Investor Day.
The Chrysler brand is currently led by Matt McAlear, CEO of Chrysler. The current product lineup is heavily focused on minivans, led by the Chrysler Pacifica. The 2026 lineup includes the Pacifica and Voyager, while beginning with the 2027 model year the Voyager name is being folded into the Pacifica lineup as the Pacifica LX.
Quick Information
Corporate Phone Number
For Chrysler customer assistance:
800-247-9753
This is the current Chrysler Customer Care number published through official Chrysler and Mopar support channels.
Customer Service Number
800-247-9753
Advisors are generally available
Monday to Friday: 8:00 AM to 9:00 PM ET
Saturday: 9:00 AM to 5:00 PM ET.
Corporate Office Address
FCA US LLC / Chrysler
1000 Chrysler Drive
Auburn Hills, MI 48326
United States
Headquarters Address
Stellantis North America Headquarters & Technology Center
1000 Chrysler Drive
Auburn Hills, MI 48326
United States
Stellantis currently operates its North American headquarters from Auburn Hills.
Customer Care Mailing Address
Mopar Customer Care
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
United States.
Chrysler does not prominently publish one universal unsecured Customer Service email.
Official support is primarily handled through
Phone: 800-247-9753
Chat: Chrysler/Mopar customer-support channels
Industry
Automotive Manufacturing, Passenger Vehicles, Minivans, Vehicle Technology, Connected Services and Mobility
Founded
1925
Chrysler celebrated its 100th anniversary in 2025.
Current Chrysler CEO
Matt McAlear.
Parent Company
Stellantis N.V.
U.S. Operating Company
FCA US LLC
Current Stellantis CEO
Antonio Filosa
Stellantis identified Antonio Filosa as Chief Executive Officer during its 2026 Investor Day and strategic-plan presentation.
Stellantis Employees
258,668 employees worldwide as of December 31, 2025
This included 80,247 employees in North America.
Stellantis 2025 Revenue
€153.5 billion in net revenue.
Website
Investor Relations
Chrysler does not maintain a separate public Investor Relations department.
Parent company Investor Relations:
https://www.stellantis.com/en/investors
Careers Page
https://careers.stellantis.com/
Current Stellantis postings continue to identify Auburn Hills as the North America Headquarters & Technology Center.
Chrysler Products & Services
Chrysler’s current U.S. product portfolio is focused on family transportation, minivans, connected vehicle technology, vehicle support, warranty service, Mopar parts, and dealer-based maintenance.
Chrysler Pacifica
The Chrysler Pacifica is the brand’s flagship minivan and remains the core of Chrysler’s current lineup. It is designed around family transportation, flexible seating, safety, technology, cargo capacity, and long-distance comfort.
2027 Chrysler Pacifica
The redesigned 2027 Pacifica introduces refreshed exterior styling, updated interior options, a redesigned Chrysler wing badge, additional safety technology, and new trim configurations.
The lineup includes LX, Select, Limited, and Pinnacle trims.
Chrysler Pacifica LX
Beginning with the 2027 model year, the Chrysler Voyager becomes the
Chrysler Pacifica LX
This change keeps the Voyager’s value-focused positioning while consolidating the minivan lineup under the Pacifica name.
Chrysler Voyager
For the 2026 model year, the Chrysler Voyager remains part of the official Chrysler lineup.
It is positioned as a practical and more affordable family minivan with Stow ‘n Go seating and other convenience features.
Stow ’n Go Seating and Storage
Chrysler’s Stow ‘n Go system allows second- and third-row seating to fold into the floor on qualifying models.
The system provides substantial flexibility for switching between passenger seating and cargo-carrying configurations.
All-Wheel Drive
Available all-wheel drive is offered on qualifying Pacifica models.
The system provides additional traction for drivers traveling in rain, snow, and other challenging conditions.
Towing
The Pacifica provides maximum towing capacity of up to
3,600 pounds
when properly equipped.
Uconnect Technology
Chrysler vehicles use the Uconnect infotainment platform for media, navigation, connectivity, vehicle settings, and smartphone integration.
Connected features can vary according to model, trim, subscription, and equipment.
Family Entertainment Technology
Pacifica offers family-focused technology such as available rear-seat entertainment systems and passenger features designed for longer trips.
Current Chrysler materials reference Amazon Fire TV integration in qualifying Pacifica models.
FamCAM
Available FamCAM technology allows front-seat occupants to monitor rear passengers through an interior camera system.
It is designed primarily for families traveling with children or multiple passengers.
Vehicle Health Reports
Mopar and connected vehicle systems allow qualifying owners to access vehicle-health information and maintenance data.
These services can help identify recommended maintenance and vehicle-status information.
Maintenance Scheduling
Owners can review maintenance schedules and service history through Mopar-supported online tools.
Dealer service records may be available automatically when qualifying repairs or maintenance are performed through participating dealerships.
Genuine Mopar Parts
Chrysler owners can purchase genuine Mopar replacement parts and accessories through authorized dealers and official Mopar channels.
Products include maintenance components, vehicle accessories, interior products, exterior upgrades, and performance-related parts.
Mopar Vehicle Protection
Mopar Vehicle Protection provides extended service plans and vehicle-protection products.
Current support number
800-521-9922.
Warranty Support
Chrysler vehicles include manufacturer warranty coverage subject to the applicable model-year warranty booklet.
Owners can review warranty information through Mopar’s official support website.
Recall Support
Chrysler customers can check vehicle recalls through Mopar or NHTSA recall tools.
Current Mopar recall information number
800-853-1403.
Roadside Assistance
Current Chrysler roadside assistance number within the United States:
800-521-2779.
Dealer Network
Chrysler vehicles are sold and serviced through authorized dealerships throughout the United States.
Dealer Locator
https://www.chrysler.com/find-dealer.html
Chrysler Corporate Phone Numbers
Corporate Phone Number
For public customer assistance
800-247-9753
Corporate Headquarters Number
Stellantis does not prominently publish one separate Chrysler-only Auburn Hills headquarters switchboard for general consumer inquiries.
Use Chrysler Customer Care
800-247-9753
Headquarters Number
800-247-9753 for Chrysler customer routing.
Corporate Office Number
No separate universal public Chrysler corporate-office number is prominently published.
Chrysler Customer Care Number
800-247-9753.
Mopar Customer Care Number
800-399-2668.
Roadside Assistance
800-521-2779.
Recall Information Number
800-853-1403.
Mopar Vehicle Protection
800-521-9922.
Connected Services Support
Chrysler connected-services support is available through the Chrysler Connect portal and Customer Care.
General Chrysler support
800-247-9753.
Billing Number
Chrysler does not maintain one universal consumer billing number.
Vehicle financing, lease, dealer charges, and connected-service billing may be handled by different companies depending on the transaction.
Sales Number
Chrysler does not operate one national retail-sales telephone number.
Vehicle purchases are handled through authorized dealerships.
Local Dealer Number
Individual Chrysler dealerships have their own telephone numbers.
Dealer Locator
https://www.chrysler.com/find-dealer.html
Investor Relations Number
Not applicable at the Chrysler brand level.
Investor matters are handled by Stellantis.
Investor Relations Email
investor.relations@stellantis.com.
Media Email
communications@stellantis.com.
Human Resources Number
Chrysler does not publish one universal public applicant HR number.
Careers
https://careers.stellantis.com/
How to Reach a Real Person at Chrysler
For vehicle, warranty, dealer, recall, connected-service, or ownership questions, call 800-247-9753. Chrysler advisors are available Monday through Friday from 8:00 AM to 9:00 PM Eastern Time and Saturday from 9:00 AM to 5:00 PM Eastern Time. Have your VIN, vehicle mileage, dealer name, repair history, and previous case number ready when calling.
For Mopar parts, general Mopar service, roadside assistance, or vehicle-protection questions, use the specialized numbers published by Mopar. Dealer-level issues should normally begin with the service manager or general manager at the dealership before being escalated to Chrysler Customer Care.
Chrysler Headquarters & Corporate Office Address
Chrysler’s U.S. brand and North American corporate operations are centered at
Stellantis North America Headquarters & Technology Center
1000 Chrysler Drive
Auburn Hills, MI 48326
United States
Stellantis continues to identify Auburn Hills as its North America headquarters, including in 2026 corporate events and job postings.
Auburn Hills Headquarters & Technology Center
1000 Chrysler Drive
Auburn Hills, MI 48326
United States
The campus supports brand management, engineering, technology development, quality, planning, sales, marketing, and North American corporate operations.
Current Chrysler CEO
Matt McAlear
Current Stellantis brand information identifies Matt McAlear as CEO of Chrysler.
Current Parent Company
Stellantis N.V.
Stellantis also owns brands including Jeep, Dodge, Ram, FIAT, Alfa Romeo, Peugeot, Citroën, Maserati, Opel, and others.
U.S. Legal Operating Company
FCA US LLC
Chrysler trademarks and U.S. vehicle services are operated through FCA US LLC.
Stellantis Workforce
At December 31, 2025
258,668 employees worldwide
including
80,247 in North America.
Stellantis 2025 Revenue
€153.5 billion.
Current Chrysler Lineup
For 2026
Chrysler Pacifica
Chrysler Voyager
For 2027, Voyager transitions into:
Pacifica LX.
How to File a Complaint Against Chrysler
Customers filing a complaint involving a Chrysler vehicle, dealer, warranty repair, recall, repeated mechanical defect, connected service, roadside assistance, or Customer Care interaction should keep the VIN, purchase or lease documents, repair orders, dealer information, mileage, photographs, and previous case numbers.
Step 1: Contact the Chrysler Dealer
Begin with the authorized Chrysler dealership that sold or serviced the vehicle. Ask for the service manager or general manager and provide the VIN, repair history, mileage, and a clear description of the problem. If the issue concerns a warranty repair, make sure each visit and complaint is documented on the repair order. Keep copies of all invoices, estimates, diagnostic records, and communications.
Step 2: Contact Chrysler Customer Care
If the dealer cannot resolve the problem, call 800-247-9753 and open a formal Customer Care case. Provide the VIN, dealer name, dates of repair, current mileage, and previous repair orders. Ask for the case number and keep it with your documentation. Clearly explain the outcome you are seeking, such as repair assistance, warranty review, reimbursement, or escalation.
Step 3: Request Case Escalation
If the first Customer Care representative does not resolve the matter, request additional case review or escalation. Provide all earlier case information and explain why the dealer-level resolution remains inadequate. For recall issues, you can also use 800-853-1403. For roadside concerns, use 800-521-2779.
Step 4: Send Formal Written Correspondence
Written customer correspondence can be directed to
Mopar Customer Care
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
Include your VIN, contact information, dealer name, repair dates, mileage, case number, and copies of supporting records. Do not send original titles, repair receipts, or ownership documents.
Step 5: Use the Customer Arbitration or External Complaint Process
Certain unresolved warranty disputes may qualify for the FCA US LLC Customer Arbitration Process, administered through the National Center for Dispute Settlement. Current Chrysler warranty materials instruct customers to provide the VIN, repair orders, dealer identity, mileage, problem description, and requested resolution. Other complaints may involve NHTSA, state lemon-law programs, a state Attorney General, or another regulator depending on the issue.
